Poor experience - unexpected chargesI rented a dumpster back on Memorial Day and was told it was $350 for a 20 yard dumpster. I called because they didnt pick it up after the 7 day agreed rental, which was a Thursday. They said they couldnt pick it up until the next Monday, even though I called for a pick up. I just got the charges on my card (2 months later), and they charged me an extra $120 despite having called for an on time removal. They also charged me an $18.20 processing fee, which I was not informed of, and they had never done before.I have rented dumpsters from these guys multiple times, but after this never doing it again.

I have used Home Builders for over 10 years with no problems until I called for a service this past week and instead of emptying my dumpster they took it giving me some sob story about how they needed my dumpster for construction and would bring me a new dumpster the next day. When my dumpster hadn’t shown up I called to ask why and they wouldn’t bring one back for the price they promised. This company was extremely unprofessional when I called. They didn’t want to handle the situation and told me doesn’t matter how long I’ve been a customer. It’s to bad these companies sell to big corporations that could care less about their customers. Find someone else. This company is crooked and dishonest.

Awful. Had a remodel project going on and this company provided service for a roll-off dumpster. These guys found every way to delay my project and create tremendous frustration for me and my management team.1) They dont really answer their phone. It takes 45 min to get through and then the person who picks up is very hasty and provides bad information. About 1/3 of the time, and after a long hold, they will just disconnect the call.2) Even when you get something scheduled (drop off or pick up), they are on their own program and decide what time of day or to move your appointment to a new day. This happened several times with us - new dumpsters being dropped off at 3:30 in the afternoon (waste of a day) and pickup taking an extra day or two (with no communication or explanation).Recommend finding another dumpster company that is more professional.

I have used HBS since 2017. Never again! The past 4 months the dispatch staff has been horrible. They told me they were going to drop dumpsters I had an entire demo crew on two separate jobs and they did not show up till the following week they have no called no showed me four times now and just like any other job no-call no-show means youre fired for life you guys are the worst!

I called and schedule the dumpster delivery a week before i need it, the day it was schedule we started demolition on the customers house, i expected the dumpster early but nothing, called them and they says they call me back as soonest they talk to the driver, that was arounf 11:00 am, but 2 oclock i called again, the same answer, by 5:00 pm i was put on hold and after 55 min, they just hang the phone, then my call wouldnt even go in, and could not leave a message, all trash was left inside the customer garage, i was not happy with their service and probably wont ever call them again. Called Fuzion services and they show up on time, HBS services it was a waste of time.

Ordered and paid for a roll off dumpster to be delivered Friday. The dumpster never showed up. We called for an hour straight beginning at 4:00pm. No one ever answered. The phone auto answers and then auto hangs up on you after 15 minutes. We needed the dumpster on the day it was scheduled. Now we are out $350 and dont know how to get it back because they wont answer their phones. Very disappointed and upset.

Our HOA selected HBS as the trash/recycling provider, and since moving in at the end of December, the service has been terrible. For several weeks they never came by our home and we had to call in, stay on hold for 30 minutes to finally speak with someone, and tell them to send someone out. Theyve neglected to pickup our recycling for several weeks, and all they say is that its picked up bi-weekly and that its not a recycling pickup week..well within a 3 week period it should have been picked up at minimum one time.

I was just there for the tacos. 10/10

Watched a trash truck dump both the trash and recycling bins into the same truck. Not cool, especially considering you probably charge extra for recycling.

My car was hit in front of my house and was then totalled. Just paid 18,000 3 months ago and the insurance wants to give 13,000. Complete neglacane is how this happened. No care that they just destroyed my car.

Talked with two scheduling people both confirmed my delivery date. One of them then took the card info processed the order and sent invoice and no dumpster ever showed up. Tried calling and emailing and no response. I had my crew sitting onsite waiting the majority of the day because I was told it would be there for sure.

Always happy with their service and pricing. Easy confirmation, delivery, and pick up process.

Ordered a 20yd, it was dropped off pretty much next day. did not even hear the driver drop it off in the morning. i called for a pick-up and it was scheduled about 2 days later. fast and super easy.

I am very happy with the service we received from Home Builders Services. We needed a dumpster at one of our properties during a remodel. Corine made the whole process very easy. I was especially pleased when we suddenly needed the dumpster removed very early in the morning on the last day it was in use and I had forgotten to notify them ahead of time. When I explained the situation Corine promised to see what she could do. About an hour later they showed up and took it away. Corine and team made it happen. We will definitely be using HBS the next time we need their service.

Poor business ethics. Steeling cans & equipment from there competitors and the original innovators of the industry is how this company came about.

Used Home Builders Services for years. Really good service, quick pickup and drop off. Good prices.

There is not a better roll off company in the greater front range area then Home Builders Services. Ive been flipping houses in the Denver and Colorado Springs markets for 3 years now and these guys can deliver. The prices are competitive, everyone Ive talked to on the phone has been professional, the bins have always arrived on-time and they can even do next day services. My old company always was selling out and had wait lists, not with Home Builders Services. If your looking for a fast, friendly roll off company that can really deliver then you gotta give these guys a call. Ask for Joel hes awesome!!!

Home Builders Services are THE best for my company Vogel Roofing Inc.They are the most experienced in the field of commercial trash disposal. Always friendly, they know what they are doing! They are prompt with delivery and removal. I do not use anyone but this company in the Denver Metro area.

Horrible customer service, whoever answers the phone needs medical treatment or anger management classes, screaming to your customers is not only unprofessional but should be a reason for dismissal.

Blocked our legally parked bus using eight dumpsters for no reason other than they said didnt like the way our bus looks. Message me if youd like to see photos! Said theyd move the dumpsters the next day, but left them there for a week instead. . . we were able to get out, then they moved them. Petty and childish company

Do not use this company. They have a problem with their billing. When I called to inform them that they had charged the wrong company, they were rude and hostile. I was told that they were going to charge me $10 to fix the error! What?! When I asked to speak to his supervisor, I was told that he was in charge. REALLY?! The most unprofessional person I have ever dealt with is in charge? We will be doing our business with another company!

Do not use this company. Ordered a dumpster on a Thursday for a 3 day rental. It was dropped off on Friday after 2pm. When I arrived at the construction site on Monday morning, it had already been hauled away (before 9am). I called them to ask how a 3-day rental can last less than 72 hours (Im no math whiz but I can count hours) and was told I was in the wrong, that they get to drop off and pick up whenever they want, and if I didnt like it take my business elsewhere. Then they hung up on me.Lots of companies with roll-away service out there, choose anyone else.

This was the first time I have personally needed a large dumpster at my home and I could not be more satisfied!!! I saw one of their dumpsters in my neighborhood and asked them where they got it, they also seemed Very happy with the service and recommended HBS to me. I was greeted on the phone by a very friendly and professional dispatcher, and the driver was very friendly and placed the dumpster exactly where we wanted it. The pickup was equally easy and pleasant, I had actually forgot to call them the following week to schedule the pickup on time, Corine Martinez was very understanding and took great care of me. I would HIGHLY recommend HBS to anyone that needs large amounts of trash removal from their home or business.

Prompt, professional, reasonably priced! I am so impressed with this company and the honest service they provide!

I rented a large roll-off for a house remodel and it was an easy phone call to schedule with HBS. They delivered right on time and placed the roll-off exactly where it was needed. My schedule changed and they were very helpful in adjusting the pickup to meet my needs. Pricing was competitive and it comes with their excellent customer service. HBS is a great company and I will absolutely go to them again for my waste removal needs on my next home.

The construction industry is filled with all kinds of scheduling that has to happen in order for production to go off without a hitch! I absolutely love working with HBS out of Longmont, CO. They are quick to respond, are polite to work with, and most importantly my dumpsters and portable restrooms are ALWAYS where they should be per our schedule. They have even come to my rescue with a last minute request here and there. For all the locations they will go to - I use them. Who knew you could feel so grateful and passionate about dumpster business....

My vehicle was parked in a designated parking space at my townhome complex near construction on new units and HBS dumpsters. When moving one of their dumpsters, they damaged the back of my vehicle. They refused to act professionally about the situation and would not take responsibility.

Thanks HBS! The process was very easy and the roll away that showed up was clean. Dispatch was extremely helpful and responded quickly each time I had a question. If I need to purge again, HBS is going to be the first call I make.

Joel with Home Builders Services has always been amazing with assisting our company in a timely fashion. He was very well knowledged on various details, pricing, payment, and even getting me contact information for areas they do not cover and who to reach out to. I have had a great experience with this company and their services. They have always been on time and even the drivers have been awesome to work with from dumpster placement to pickup. We have had no issues with this organization from the start and look forward to working with them going forward on all our projects.Phillip ReadReads Roofing & Repair LLC

First of all, I am not one of their customers. But one of my neighbors down the street used them for some new construction on their home.The rolloff driver emptied their dumpster, and drove it in front of my driveway. The driver proceeded to sit there for approximately 15 minutes on his phone. In the meantime all the rancid fluid draining from the debris was leaking out the back of the unit. It proceeded to make a huge stinking puddle in front of my driveway and half on my sidewalk. I asked the driver to leave so I could move my car. I had not realized the extent of the stinking mess before he had left.I called the company. The admin “tried” to get the manager, which was a load of bs. She failed to mute me before I heard her derogatory remark, as she tried to get the manager. He was unavailable (oh surprise) After several hours, no response from the company, as I anticipated.I ended up having to hose and scrub the rotten fluid off my sidewalk and in front of my house, as it was already drawing flies, thus making me late for work. I did not want my family to have to walk through or drive our nice cars through the vile mess, so someone had to do it.The drivers and staff don’t care, and the management certainly doesn’t.

Home Builders Services maintains a prompt and friendly staff of dispatchers and drivers to service all our roll-off needs. As a residential remodeling contractor, it is very helpful to have players like HBS on our team to get the job done and ensure a positive experience for our customers. Ben Wood - Archadeck of the Foothills

Be very specific about the details or your rental. I Rented a 20-yard dumpster from them and was told a 7-day rental was $320 and a 3-day rental was $295. I told them I wasn’t going to need the dumpster for more than the three days but wasn’t positive. The way it came across was you could reserve it for 7 days but if you used it for less than 3 days it would be cheaper. I had it for one day, they picked it up, and the charge was $320. When I called and pointed out that I said I wouldn’t need the dumpster for more than 3 days they stated I didn’t definitely order the dumpster for a 3-day rental hence the 7-day charge, and they wouldn’t budge on the price. So based on some poor communication and unwillingness to negotiate the price here I am writing this review and I will never do business with them again. Tragic

Our project was in a time constraint, they were able to deliver a new dumpster within hours, in fort Collins. Thumbs up!

Promptly replaced my dumpster the same day I called. Very large dumpster- great deal for the price!

Corine with HBS vas very helpful, great communication and professionalism . Specially pleased with online contract signing, no hassle. Very great services, fast delivery, recommend for everybody.

Great company with the best prices in town!! They even deal with the permits..cannot get any better than that!!

HBS is my first call for roll-offs containers in Longmont/Fort Collins area. The customer service is top notch but I really like their ability to help me stick to a tight schedule on job sites that require dumpsters to be moved often.

Treat me well EVERY TIME!! These guys are very courteous and prompt!

I would give zero stars if I could. Your drivers are reckless and extremely dangerous! They have complete disregard for those around them putting people in danger. They are in to much of a hurry to see if they are about to run someone off the road or hit a pedestrian. It is absolutely horrendous!

Called for a quote and within days (less than a week) the price went up. Very disappointed in companys inconsistencies.