This is seriously the best post office in Long Beach. the people who work here are so kind and friendly and theres always free parking

These 2 ladies that work here are rude and they are thieves. I mailed out a package may 13th and its now may18th with no update to the tracking. I have heard horrror stories of these ladies stealing packages. DO NOT SHIP ANYTHING VALUABLE FROM HERE EVER.

I am a travel nurse and based primarily in the Southern California area. Since I am not able to get to my primary residence out of state, I opened a post office box centrally located to where I usually work so I wasnt constantly forwarding mail every 13 weeks. I picked this post office because the main post office has terrible reviews. Ive used them for a year now and have had terrible experiences. The main Clerk at the front named van is very rude. They constantly deliver mail late and Ive even missed an important court date do to it. Over the last month they continuously have been losing my packages. I have my packages that state on the tracking record that it was signed out and delivered to my post office box. They never were. When I asked them to check in the back to make sure, they dont even attempt and tell me that if it says it was delivered, it was delivered, and they dont keep anything in the back. Many times after I insist, he literally huffs and puffs and stomps to the back and sometimes miraculously appears with a package. Of course he does it by complaining and saying that this is such a big pain and :happens all the time. Hes right! Its a pain to the customer! He states that the main post office logs got the package was sent to the World Trade Center location even when it isnt. However, after looking into it even further when going to the main post office oh, it shows that the actual World Trade Center location scanner was used and identifies the user that stand it as Van. He denies it and goes back to the generic response that if it was him then he delivered it and doesnt know where it is. Im currently in the process of working with the supervisor name Eva at the main post office who was very helpful at first. Now she doesnt answer her phone number that she gave me to speak with her directly and when I go to the main post office Im told that there is no supervisor on that and when I asked when will a supervisor be available, they answer that they dont know and the best thing to do is to keep coming back every day. Theres no way to reach anyone by phone and the call is disconnected after a series of rings without going to voicemail. I now have been missing another package that states was delivered on November 19th and placed in my box but it hasnt. Eva stated that she was supposed to speak with Van about something anyway when I made a complaint and Ive noticed that my mail has now been taking longer and more packages are missing. Perhaps they are delivered, but theyre going to the wrong boxes. The reason I even make a statement like that is because Ive received other peoples medications in my box but I was honest enough to bring them back to be redelivered. So my advice is to find a different location and not to complain because if you thought your service was bad before or that you are missing a package or two here and there, you will now never get your items and good luck in the claims process.

Small office, but very helpful staff with a good selection of packaging and other materials.

The US Postal service is REFUSING to deliver packages to an entire apartment complex. Instead, making residents stand in lines up to two hours during a middle of a pandemic!!!!!! Since this has been going on for months, maybe the media needs to get involved

Never going in to this location again! Second time my packages get lost and when you go in to speak to the employees they are very rude and very defensive! Not helpful at all.

Really hard to find this location

Worst usps even been to, just dont come here the lady at the front has no intention to serve you and she looks like a numb machine

Extremely informative and helpfull. If needing assitance with any forms for a U.S Passport, they have opended a New Passport Center. No appointments necessary.2371 Grand Ave,Long Beach, CA. 90815Monday-Friday: 8:30 AM to 3:30 PMSaturday: 7:00 AM to 2:00PM

Small location but beats paying expensive shipping at ups and FedEx

Beware I mailed a card there new years eve and put cash in the card in front of a woman employee. My bad. Anyway my friend has NOT received her card Theft? This was around 11ish a.m.

Great place

Efficient, fast, and knowledge of regulations