Scheduled for an appointment and was confirmed. An hour before it I got a text informing me they needed to reschedule me due to a double booking for that time. I was ok with it, you know mistakes happen, and asked if there was a later time available for the same day. Never heard back even when I texted again to ask to reschedule. Definitely won’t be trying to book again.
First time here and it was great! Beautiful interior, great staff, great COVID protocols! Loved my stylist and got a great haircut!
The Den is awesome! They provide every service and are very friendly and attentive. I recommend them for all of your styling needs.
I absolutely love the den salon they are always super friendly and super talented. Ive been here a few times and Ive never left disappointed the environment is very relaxed and professional as well as welcoming and all of the stylist really know what theyre doing. Ive gone to Dennis three times now and I couldnt be happier every time also my mom had her hair cut by Christopher and she absolutely loved it as well as appreciated all the advice to keep her hair healthier.
Best place to visit if you are in town for a convention and want to also treat clients. This Longbeachs eclectic blowout chill out hair salonGrab a flass of wine, bag of popcorn and glam up. Chris made my hair come to life. Im going back to get my hair color layered! Cant wait..
The people here is very professional always nice and courteous to get good service with a smile is very appreciated thank you ladies
Insensitive folks. I had a death in the family and rescheduled my appointment 24 hrs before scheduled time, DEN wanted to charge me $300 for canceling. I had gone to DEN for several years, not just me but my entire family. YES. It appears to be a friendly environment but I assure you, it is not. Needless to say, none of my family and friends will ever step foot in their establishment ever again. Steer clear of Meredith if u dont want to be laughed yet because she does poke fun at her customers with other customers.
Very welcoming space, great atmosphere and top notch service! If you want to treat yourself, go here!I went here last minute while on vacation. I hadhigh expectations and wasnt disappointed. Chris took wonderful care of me and listened to how I usually style my hair before helping me find something thatll work for me.I couldnt be happier with my new cut and my hair is more manageable than it ever has been. I live in northern California, but Ill be back any time Im in town
Just went to The Den for the 1st time. Natasha did an excellent job. I went real short and it is perfect. Great atmosphere and very nice staff. I will recommend to all my friends and family.
I went to the den once because it was convenient. The first time I was charged for a short haircut, which makes sense because I do have short hair. The stylist did a decent job of cutting my hair according to the picture I brought in, so I scheduled a second appointment. Due to a family emergency and freeway traffic, I was late for my appointment, but I did communicate that to the salon. As soon as I walked in the door, I was reprimanded by the stylist for being late. I apologized profusely and explained the situation, but she continued to complain that I was late. I asked if she still had the picture that I had left the last time I was there, she said no. I had called after my last appointment and asked the scheduler to have the stylist keep the picture for when I returned. The stylist finished my haircut and pulled out pictures that another customer left, I told her that was me, she said, no, it was another customer that left the pictures and asked that I save the pictures for her. Oh well, I let that go. Then I go to pay and Im charged for a long haircut. I guess that was to punish me for being late? The appointment confirmation showed it was for a short haircut, and my hair was even shorter than when I went in for the first haircut. Needless to say I wont be back to this unethical place where they charge you incorrectly and treat customers rudely.Update: After I wrote the initial review for the Den Salon, I received a call from Judy, and what a delight she was. She apologized profusely for the experience I had and was truly gracious and kind! She asked if I would be willing to return to The Den and give them another chance. Although I was somewhat hesitant, I agreed. I do not regret agreeing to give The Den another chance. Dennis cut my hair and did a fantastic job! He was professional, listened to my needs and wants, and constantly checked in with me to make sure I was happy with what he was doing. Each time Ive been at The Den, I was offered beer, wine, coffee, or tea - this time I was offered the same, as well as popcorn or pretzels. Seriously, what hair salon offers such goodies and treats their customers so well? None that I know of. I now would highly recommend The Den to anyone!
Amazing, talented, friendly people work here! They welcome you in like family. All of the staff acknowledge you! As soon as you walk in you are greeted and offered beer, wine, tea, coffee or water. Very friendly, inviting atmosphere. I recommend this salon to everyone!
Natasha was the best!!! I had a time frame I needed to stick too and she completed my hair cut in that time and didnt perfectly! She was so super friendly. My hair looks great and she gave me great advice to keep my hair healthy. If I wasnt going back to Canada Id go back to see her every time!
My husband and I have been coming here for years to get out hair done. Ive never had a bad experience and Natasha is the best at cutting mens hair! This place is amazing and I recommend it to anybody!
Wow !!!! Natasha really blew me away with my new haircut 🥰🥰🥰 I never walked out of a salon feeling so happy and confident with my look . Everyone here is super friendly and helpful !! I will admit this is the most I ever spent in my life on a haircut but I will say it was worth every dollar !! Definitely will come back again .
Had the best time in a salon while waiting on wife to get hair done. Perfect atmosphere/ambiance. Best staff.
Clean professional, friendly.
They are awesome. Just about the best customer service I have ever experienced! They offered me tea, coffee, wine, beer, popcorn! Everyone is very stylish and cool. And Christopher did a good job matching my color fory roots. Very satisfied!
This is seriously the best salon Ive ever been to. Ive had cuts, colors, and styles from everyone there and all the stylists have done amazing jobs. They do fantastic work with my boyfriends hair as well. Everyone is friendly and they have great senses of humor. I bring my out of town visitors here and tell everyone I know to go here.
It was my first time there. And I loved it my daughter loved her hair cut and Davon she is really nice. And they take care of their customers even called to see if we had a good service. And guess what we loved it. Thanks The Den and Davon
I hope Meredith shows my before and after pictures SMH She worked a very real miracle on my hair type and color.Thank you for caring enough to take the time to do the research to help my traumatizing salon experience get fixed!Luv my hair again ! Thank you!!
Very welcoming and friendly. Profesional,great place to relax have a few drinks and a great time all while getting your hair done
Fantastic salon. Loved the music and decor as much as the cut. Jenelle is meticulous, thorough and charming, and provided an enjoyable experience along with a first rate cut. Cleaned up my goatee, too.Also, beer. Seriously, they have beer. Ill be going to an after work appointment next time around to enjoy it.
My husband and I are both so pleased with the overall experience we had here! Christopher far exceeded our expectations for our haircuts and my color. We loved how caring and attentive to detail he was. Also the wine was definitely a plus!
Great experience. I was worried to go somewhere new. My hair is very course and thick, and I tend to go with very short pixie/ fade cuts. Dennis was great, very friendly, and did an amazing job. I recommend him! Ill definitely go back in the future.
Love this place! Very friendly and skilled staff with great atmosphere! They even give you a cold beverage of your choice if you have to wait at all. Always loved my haircuts!
Great service! Felt very comfortable around the staff and the stylists. One of the best salons Ive ever visited.
Mari cut my guys hair and trimmed his beard. She did a great job. They offered free coffee and water for us both. Judy the salon manager is super nice. Bring your man here if you like watching him be pampered.
Place is very welcoming. Dennis was very kind and diligent. He was professional and gave excellent service. Definitely coming back.
I was looking for a trans friendly stylist and found Meredith at The Den Salon. I have been going to Meredith for almost a year now. I am very happy with her cut and styling to my thick, wavy and curly Puerto Rican hair! I recently came to her for a new style and Meredith exceeded expectations. Price is reasonable. I highly recommend Meredith and this salon.
Christopher was wonderful! I was in a rush, he knew but still received extrodinry customer service. He Informed with helpful tips for my hair to become more healthy.Christopher went over and beyond with his kindness! LOVED MY EXPERIENCE! I’ve been here before but i wasn’t wowed only happy with the convince of it. Christopher definitely gave me a diffrent impression, he’s received a new client
I have never received a bad haircut here. All the stylists are amazing! Plus you can drink a beer or wine while getting your hair done.
Absolutely fantastic experience!! Christina nailed my updo to perfection! Super friendly and professional staff!
Always a great haircut! Everyone is so nice and I love going back
Love this place. Great atmosphere, great stylists, great customer service!
Meredith did an amazing job and the whole staff here is highly recommended. Grab a beer and a great salon cut from true professionals.
Cool, stylish spot! they do such a great job for both guys and gals.
Drinking a beer while getting my hair cut. Andy is so skilled and fun and has created a real good atmosphere at The Den. Never a bad cut and great music too. Oh, and Im a Cubs fan now LoL!
Well you cant for wrong here . This is a great spot. My birthday hair cut is great . i love it
Thanks to Cristina that gave me best experience! I have curly hair and she did great with my hair ♥️
Expensive but worth every penny. The staff here are excellent and theyll happily provide a glass of beer or wine while you wait. Have never gotten a bad cut from here.
WOW! What a fantastic salon! Perfect for anyone, men and women, guys - youll feel like youre right at home and not in a girly salon, ladies, youre in great hands with years of experience! Friendly staff that listen to what you want and provide a relaxed and comfortable experience even though I was in a rush and frantic when I arrived. Im here now processing and enjoying a draught beer, pretzels and cannot speak more highly of my stylist Cristina! Thanks Den LB
OMG!! Chris is so amazing, he is super detailed not to mention super talented, he makes sure he understands all your concerns and does exactly what you ask for no problem. He is the only person my daughter will let do her crazy hair colors & cuts.
So my boyfriend usually goes in here, while I go to a different salon. But we have a huge trip to Seattle coming up and wanted our hairs to be done all pretty! My salon had no openings for me and so I made an appointment quickly and easily at The Den along with my boyfriend. I had Natasha and she was SO great! I loved her personality, and how much she loves her dogs (and Bowie!) She gave me a great transformative haircut and really listened to my concerns (I wanted something bold but feminine with NO maintenance) and took my concerns and made the most spectacular haircut out of it!! My boyfriend gets his hair cut by Jessie and loves her. Hes never found anyone he feels comfortable with cutting his hair, and now shes moving! So hes looking forward to getting his haircut by Natasha in the future now too.The person at the front of the office was also super cool. My boyfriend and I are totally dummys and misplaced our parking ticket and they spent so much time with us trying to find the card and calling whoever they could to come help. This was by farrr the best experience Ive ever had here at a hair salon in Long Beach, and as long as Im here for, I will always go to Natasha and The Den. Thank you so much!!
The staff was incredibly nice. I couldn’t have asked for better service, and the cost was low.
Great hair cut, very professional!
Good 👍 cut...
I could say I go here cause I live so close..but really its because of the free beer and amazing service ;)
Meredith is awesome and thorough. My wife and I still drive in from Palmdale to have our haircuts done at The Den. The place just rocks.
I had a beard trim and she paid attention to all the details. It was not expensive.
Great haircut with great staff!
Very professional staff, Judy the supervisor is great
Amazing people and great haircuts from wonderful professionals
Very friendly and a great service! And how can you argue with beer during a hair cut??
I went in and asked for a shag haircut. Twice. Two different stylists. Not inexpensive. Needless to say, neither one of them had the first clue how to cut a shag regardless of their insistence on knowing how. No more for me, thanks.
Friendly staff. Nice clean salon.
Super friendly and casual atmosphere. Meredith takes good care of me and my hair.
Wonderful place with awesome stylists.
Great people, great service.
Worst hair color I ever had
Awesome staff
Great haircut.
Nice place
Jesus sent me here!
Best hair salon in Long Beach