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Rockys Auto Service
2160 Long Beach Blvd, Long Beach, CA 90806, United States
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Rockys Auto Service

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Ju
Review №1

I had my car repaired here. Joe took care of business. I definitely recommend Rockys for your repair car needs.

Su
Review №2

Rocky and his team are very friendly. Rocky has always provided excellent service at fair price. I feel I can trust them and I dont get that feeling at other auto repair shops. They worked on rear door and spark plugs issues and they fixed on time. This place will be my go-to for any other auto repair issues.Thank you so much Rocky!

Ce
Review №3

Two coworkers actually had an argument right in front of me. I was very embarrassed for both of the. I will never take my car there.

Hu
Review №4

This is my go-to pace for my car! Very honest, and great service. I’m very glad to see they stay around and independent of big corporations.

Ar
Review №5

Unprofessional felt short, they told me to come on Saturday because I had to drop my car now it results they wont work till Tuesday...

Ka
Review №6

Super friendly, fast and very good price. I will happily give them my business going forward.

An
Review №7

I bring my car here for regular check ups. They are very reliable and do great work. Recently there was a problem with the transmission. I brought it to a dealership to get it fixed and they told me it was going to cost me 6K. Rather than make a mistake of automatically replacing a transmission, I took it to Rockys and they diagnosed it down to needing a new speed sensor and solenoid. Not only did they save me a lot of time and money but it reaffirms my trust in this mechanic shop.

Ki
Review №8

Great place! The owners are very respectful and they take good care of your problem and send you away happy! I will be back for sure!

Li
Review №9

Had them check a tire, replace a battery and replace a rear-view mirror on our daughters car. They got us in really quickly and gave us great service at a fair price. Highly recommend!

Vi
Review №10

Quality local work and fair pricing. 3 stars because a 2 PM appointment doesnt mean anything, and 5 hours is way too long to be waiting. My car wasnt even taken into the garage until 3 PM. The time quote was for about 1.5 hours to replace the rear brake pads and resurface the rotors with front wheel rebalancing, pretty standard time just about anywhere. Around $200-$220 is normal as well for the entire services including $10 per tire for balancing x2. Finally checked out at 7 PM, waited the entire five hours on site. The other reason for 3 stars is they changed my oil and never asked me if that was okay or confirmed the service in any way! Who does that?!PROS:- Quality work.- Fair pricing and some room to negotiate. Take cash and cards.- Easy parking in off street lot.- Rocky is a nice guy, but may upsell you.- Waiting room with two couches, tons of magazines, basic cable TV, and a bathroom attached which is big enough for a wheelchair with railing and was cleaner than expected for an auto shop. They keep a scented candle burning too.- Have a good relationship with the neighborhood.CONS:- Watch the upsells. Especially without asking for your permission!- Make sure all services are approved.- Appointments are pointless.- Time scheduling could be better.

Bl
Review №11

My auto got served

Wi
Review №12

Excellent service my truck is running like new, they are very professional i highly recommend this place,

Jo
Review №13

Over priced and rude as hell. I Recommend everyone to go to lam auto

Ca
Review №14

This auto service shop is the best. Joe, the owner was so helpful and honest that im definitely making this my personal auto service shop. The prices are very affordable and the thing which i loved the most about this place is that the guys were very honest about what problems my car has and they actually fixed some minor details free of charge. I very highly recommend this place. Thank you guys for all your help and honesty.

Mi
Review №15

We were referred to Rocky’s and had our brakes done here. Upfront guys, no up sells. Honest quotes and good work. Wish we had come here before going to the dealer for major service.

Ha
Review №16

Great service and low prices been taking my cars there for years.

Ma
Review №17

Great service, fast and efficient. Dropping off my car was super easy and even though they were very busy they were nice and helpful. My car was done within a day. Manny was super kind and explained everything that was wrong with my car thoroughly and upon pick up he showed me all the parts he had replaced and even showed me pictures of the before and after. Would definitely recommend.

Sa
Review №18

This was the worst place to take your car. I took my Honda and they returned it to me worst than i gave it to them. They lost bolts to places they should even of touched. Low prices for the cheap work they do. Went in there with 1 problem, came out with 3 new problems. on top of that, he didn’t know what he was talking about, they act like they know about cars when they are going based of what THEY THINK, I DONT NOT RECOMMEND THIS PLACE.

Br
Review №19

Thank GOD for Rocky and Manny! They are upfront and honest. I was given consistent updates on my vehicle. They explained in great detail their observations of my vehicle. They were able to get the parts needed quickly. They are awesome!!

jo
Review №20

It took a few months but Rocky and his team really brought my 93 Isuzu trooper back to life. Super friendly guys willing to work with you and get you the fairest price. Sad to be moving and have to find a new mechanic but the old trooper wouldnt be able to make the trip if it wasnt for you guys. Thanks again!

Ta
Review №21

This is a wonderful establishment, built on classic family values and good old fashioned business ethics! I called ahead of time and was helped by a polite gentleman on the phone. When I arrived the business owner Rocky helped me immediately and made me feel very comfortable..he even showed me his selection of products in the back to assure me that he only uses the best quality products. Halfway thru the process of getting my oil changed, he let me know that I was getting a sweet deal as his first time customer! When the process was finished I felt very happy with the work, the business owner and the price. PLUS, MOST IMPORTANTLY, the owner reassured me that he would never take advantage of me and sell me services and products I dont need (as a woman with very little car repair experience, I felt very comfortable bringing my business and auto needs to Rockys Auto Service). I will definitely be coming back here for my future auto repair and maintenance needs!!!

AN
Review №22

Car emergencies are not so bad when you have an incredible professional mechanic to help. My car was dead with an electrical problem when I brought my car to the ever dependable folks at Rockys Auto Service. Rocky texted me and called at each stage of the repairs. The repairs were affordable and my car runs like new. My 12 year old daughter and I are very grateful for the great service and communication, thanks again Rocky!

Ra
Review №23

Great service. Took my vehicles here many times for repair. Rocky is a great guy. Very intelligent and efficient at repairing a vehicle. Affordable prices and very honest. I recommend everyone to come here. Thanks Rocky for everything. See you next time.

Je
Review №24

I brought in my Jeep Liberty after seeing my engine light was on and it was starting to shake while accelerating. I recently just drove my Jeep from Colorado and seeing as I just moved here I didn’t know what mechanic to take my car to get it looked at. I was in the Long Beach area and was doing my research and Rocky’s Auto service came up. Seeing how promising the reviews were I decided to take my car in. My interaction with Rocky throughout the whole process was great. He would call me to tell me what we’re the issues of my Jeep. I believe that with everything he and his team did the the price was fair, I’m sure if I took it to another mechanic or dealership it would have been more. He fixed a lot and I’m glad he reassured me that he wanted to make sure that everything would be fixed so I wouldn’t have any other problems in the near future. If you need a good mechanic and live in the Long Beach area I highly suggest that you go to this place. Especially being a woman it’s hard not to feel like mechanics are scamming you with prices and unnecessary fixes, but here at Rocky’s Auto I didn’t feel like that at all. He explained everything to me that had to be fixed, he even showed me all the changes he did. Overall I’m happy that I went to this shop and got my Jeep fixed by them.

Te
Review №25

Rocky has always provided excellent service at fair price. I feel I can trust them and I dont get that feeling at other auto repair shops. Worked on window electrical and battery cable issues. This place will be my go-to for any other auto repair issues. Thanks Rocky!

Ja
Review №26

I dont know how they do it, I drive out of this place feeling like I stole something. Rocky seems to know mechanics are generally not trusted, but I always leave feeling like I got the better end of the deal. This is my shop, if I needed service out of town Id be sad to have to go somewhere else.

Ge
Review №27

Excellent service by RockyThey explain evrything

jo
Review №28

They really know their stuff.

Ma
Review №29

Came to this shop based off reviews and I was not disappointed! I got a brake job along with a couple small problems and I was astonished by how fast and reliable the job was. Also, I got I really good price for what I needed. Definitely will be coming back, rocky is the man.

Na
Review №30

Needed to get my gas tank drained ASAP to ship my car, they were able to squeeze me in and were very funny and quick! True lifesavers

Di
Review №31

Everyone has their days... Today we needed people like joe (the shop owner) & his team. We called after 4pm, arrived a little after 5, shop closes at 6pm. We were outta there by 5:38pm. My husband watched as they worked on our car, right next to the technician working on our car, not that we didnt trust him, but more of a learning experience for future reference. They made us feel comfortable, we did not once did we feel as if we were intruding. Very professional, helpful, reasonable pricing. We will definitely be returning.

Da
Review №32

These guys were awesome.I (very unfortunately) had a rat that got inside and stuck in the fan and they cleaned it all out for me!Definitely worth the money...No way would I get in there to clean it out myself...nooo thanks.I dropped off my car in the morning and picked it up a few hours later. They were so friendly and I’ll definitely go back when I need more service. I think they’ll remember me and my smelly car for a while. :)

Te
Review №33

Well I dont know I clean the gym next door on the same property

Da
Review №34

Rocky was great! I took my car to a dealership to get my brakes changed, and they tried to scare me into buying more services than I needed. I decided it was time to find a local mechanic, and went to Rockys. He took me to my car on the shop floor, measured the rotor width, and showed me the manufacturers guidelines for when to replace rotors. It all made sense to me and gave me piece of mind. And he didnt try to sell me stuff I didnt want! Thousands of miles later, the brakes are still on point. Ill definitely be going back to Rockys for my 100,000 mile service.

Ke
Review №35

They saved our vacation! Car needed a new battery and they went out of their way to accommodate us at the end of their day. Honest, fair, and professional! Thanks again for everything Rocky and Manny!

mi
Review №36

They are the best in town very helpful I dont take my car anywhere else reasonable prices too

Me
Review №37

I have never had any issues here. They rebuilt my engine in my 03 Neon and kept it running for 250k miles. Great group of guys here.

Mi
Review №38

Best mechanic Ive ever met in my life! My wife had an electrical problem tied to the integrated power circuit in her 2008 Dodge Avenger. I took the car to another mechanic who failed miserably and left the car in shambles with wires everywhere. The dodge dealer estimated the repairs at $4,000 which was the value of the car. I took the car to Rocky as a last resort and not only did he fix it for only $1300, he did the alignment and car runs better than ever before. My wife is all smiles now and I will bring every car I own to Rocky first thing in the future. Thank you Rocky for saving our family car!

Br
Review №39

Had a good amount of work done on my 2006 Dodge Ram 1500 Truck.ShocksStrutsDifferential Service Cleaning W/ gasketFront RotorsBreak padsFlush CoolantReplace 16 Spark plugs (not easy on the rear 8, underneath firewall that sticks out). I was over by 50K miles on changing these out.New break calipersAll the work was done and I could notice the difference as I rolled off the lot. Thank you Rocky for great customer service as well.

Jo
Review №40

I only needed transmission fluid added and Rocky quoted me 85$ labor plus the cost of material and needed an hour minimum to do it. Jiffy Lube charged me 16$ and only took 5 minutes. Glad i read the reviews and didnt get overcharged.

Ma
Review №41

Rockys is an amazing auto service. They fixed by 95 Lexus and my sons 2000 truck. I highly recommend them.

Be
Review №42

Horrible service and rocky is the biggest scammer if u can’t tell by the way he comes off then go ahead and have them work on your car you’ll see what I’m talking about please avoid this shop!!

Do
Review №43

This shop is great - Rocky and Manny are great at communicating about what is going on with your vehicle and when it is expected to be ready.I have referred several people to the shop and they have all been very happy with the service that they have received.

Ke
Review №44

We moved out to Long Beach in December and needed a serious oil change. We looked all over, and Rockys had great reviews. Not only was the price affordable, but the owner was also the nicest person we have met out here! Rockys is now our #1 place for car service. THANK YOU ALL FOR BEING AWESOME! :)

An
Review №45

Listen, if youve ever needed a mechanic, chances are youve run into your share of bad ones. Youve probably seen dateline episodes regarding being scammed by mechanics too. Rockys is not one of those places!Joe, the manager, is probably the best shop manager Ive ever met. His mechanics, they are out of this world.Gave these guys the BIGGEST challenge, and they did not disappoint! Trust the reviews on this shop, they definitely deserve them!Brought them an 02 BMW Convertible that had been sitting in my garage for more than 3 years. It needed EVERYTHING! On top of that, had a an issue with the convertible top. I was advised that they dont specialize in convertibles, but they werent afraid to look into it. They go out of their way to get the parts you need at the cheapest price (oem obviously)! They arent the typical mechanics shop that charges per item by all-data hours, instead, they charge you by hours worked. If they can find a way to shorten the time they have to spend, they will, this saving you even more money!But its the mechanic named Homar that is the true STAR of this shop! Homar is a young, go getter that isnt afraid of ANYTHING mechanical! This type of mechanic is the RAREST to find, trust me, Im a freak when it comes to choosing a mechanic! Homar is the kind of guy who will not let a gremlin issue get away from him! Hes also the guy that wont let a simple issue cost you hundreds or thousands of dollars unless its absolutely necessary, and those situations are the ones he doesnt take lightly! He treats your car as if its his mothers, if he doesnt feel its completely fixed, he wont you let you drive it away! As long as Homar is the mechanic their, Rockys will always have my business!Thanks a million times for getting my car back into tip top shape! Couldnt have done it without you all!

Ta
Review №46

Best customer service .. My go to spot for quick fast tire repair. They get me right everytime. Thanks

Br
Review №47

Really good service diagnosed my car and repaired it 3 hrs from the time I showed up. Came recommended and I was definately in need. Made other recommendations but never forced anything or raised the price. Thanks Rocky

Ma
Review №48

This guy not only had my car for three weeks+ for which I paid for a rental out of my pocket but apparently jerry rigged it to only last a week and then it had the EXACT same problem and worse. I had to buy a new car it was that bad. DO NOT TRUST HIM OR THE POSITIVE REVIEWS. Smooth talking rip off.

Je
Review №49

Everyone at Rockys were so friendly. Fixed our problem fast. Highly recommend!

As
Review №50

Hard to find a local auto shop that you can rely on for honest deals & good service - you wont be disappointed! Fast, efficient and will negotiate a deal.

Ul
Review №51

Criminal. Came back to pick up my car. The price doubled he said he talked to somebody who had the same car as me (who authorized the work on my car). He wouldnt honor the price we agreed on. Dont even think about going there.

Fr
Review №52

They do great work here ask for Joe

Ni
Review №53

Without a doubt the BEST place to take your ride and NEVER have to worry about him taking you for a ride! I will never go to any other place anymore.

Ma
Review №54

Great customer service! Shows you what is wrong with your car. I would definitely recommend anyone to Rockys Auto Service.

Al
Review №55

Rocky is a great guy and inexpensive. Honest answers and straightforward. Highly recommended

Da
Review №56

Rockys service was world class! Good pricing, quality parts, and most importantly honest!

Da
Review №57

Highly recommend great experience great hospitality 👌🏻

He
Review №58

I liked the experience I had at Rockys the employee and Rocyys make you fell like family. . Thank you ..

Ig
Review №59

Courteous service and very affortable prices for service!

Jo
Review №60

Replaced the AC compressor on my truck. When he went to charge it the compressor it wouldnt kick on. Instead of sending me on my way he took the time to find the problem. Simple fix and he repaired it right away. Will always bring my truck to Rockys

Ch
Review №61

Friend goes there all the time to fix her car. Great rates, service and pricing on parts

F
Review №62

Good work and decent prices. Trustworthy shop.

Bo
Review №63

Rocky has no problem explaining & showing me the issues with my car, hes always willing to help out to get me the best price for my parts. Fast and friendly establishment

Ru
Review №64

Friendly fast reliable great service and unstanding definitely a place to go when you need simple car service, will go back the next time my car breaks down again

Fe
Review №65

He said the motor was locked (thousand of dollars), and he would buy the car off me (at a greatly reduced price of course). It turns out to have been only a $66 starter after a second opinion. Smooth talking CROOK (VATO LACRA) stay away!

Th
Review №66

My wife and I took our car to Rockys Auto. We spoke with main guy,Rocky, and he said that our vehicle need this and that....Ok. We paid almost $1000.00 for repairs. We took the car the next day it sounded ok, but then the car started to make noise and shake, and it never did that before. My wife addressed the issue to Rocky and he said well when you fix a car, then another problem will occur/happens.... Rocky then said the it does not have motor mounts or that they need new ones! What a total rip-off! He just wanted to make more money instead of taking responsibility for his boot-leg job! I would not recommend this Wiesel and Charlatan too anyone! He comes out at you that he is honest and a Christian! What a hypocrite!

De
Review №67

Bad customer service when i first got there they was yelling at a customer. I came in because my car wouldnt start. So they told me they will look at it and call me when they are done they never called me i called 3 days later and all he said is that he dont know i call 3 days later and he said the same thing i dont know dude. I called a week later and i talked to some other guy he said he would give me a call in 5 to 10 minutes about my car never called me back so i went up there and my car has been sitting in the parking lot for 4 days they should of call me and told me its nothing they can do or something.

to
Review №68

Courteous group of individuals they did an excellent job on my brakes and had me laughing the whole time thanks Rocky and Nino

Ed
Review №69

I took my car car to him and the crew had my car purr-ring like a kitten within a couple of days. Very professional and cool person to talk too. Will be taking my 2nd car to him within a couple of weeks..

An
Review №70

Great Services ! Car running so much better now

Bi
Review №71

Good prices and good service.

K9
Review №72

Rockys a thieve. my neighbor went there for a tune up got a quote for 1000$, my dad told him to get a second quote at long beach auto repair 2 blocks from there. was quoted 250$. no kidding. dont go here. save money . the guys out to rip people off.

Er
Review №73

I just picked up my truck from Rockys shop and am extremely happy with the outcome. This plave cant be beat on service, price and timeliness. Thats all you really need to know. But the story is below.My truck brokedown late at night so i had it towed using my AAA membership to their overnight storage at a dealership. The draler called in the morning and proceeded to run their overpriced diagnostic. They called a gew hours later with an expensive quote for the repairs. I called around a few places and they wanted close to what the dealer did, were to busy to talk, would take days to finish, wouldnt provide a quote, wanted me to call back a number of times. But when i called Rocky he greeted me on the phone energetically and wanted to see what he could do to get my business. He is a business man. Working hard to provide great customer service and live up to the many reviews on Google and yelp.After he quoted the price it was still more affordable then the dealer and thats after paying for another tow and losing the diagnostic fee. I decided to take my truck yo his shop. Rocky was there to greet me, sold his services and promised to provide the mosy affordable solution he could. By the next day ghe repairs were done and came in less than what was expected.All in all great experience.

Go
Review №74

Im Im currently seeking legal counsel to file a lawsuit against this establishment poor service Miss raining illegal practices and fraudulent activity

Gr
Review №75

High way robery ! extremely high prices on every thing ! Charging me 2000 to replace my transmission ! Whent some where else 950 rebuild and install.

Av
Review №76

Rocky did an awesome work in our Honda. For a reasonable price he fixed the problems and the car is running smooth again.

dr
Review №77

Rocky left and the kids do not know what they are doing

Jo
Review №78

Very good service! Caring staff

di
Review №79

To expensive the guy usually charges 1000$ for anything minimum literally get a second opinion you will see the truth will come out hes ripping you off save $ elsewhere. crazy mexican.

Sa
Review №80

Needed prepurchase inspection for commercial truck that was a particular size, he said okay. After driving there, he said he was too busy to see me, and he finally came out and looked at my step van, and said no, too big. Seriously wasted my time.

Jo
Review №81

Dropped off my Jeep in the morning, it was fixed that same afternoon. Good price too!

JE
Review №82

These guys stole my HOUSE KEYS !!!! They put a huge overpriced total on my cars fixed I would NEVER EVER recommend these scums

R.
Review №83

They did a bomb a$$ job on my front brakes and didnt over charge.

Em
Review №84

He charged me 300 to clean a radiator,, i payed him and he never cleaned it . I had to take it somewere else

To
Review №85

Service is friendly and knowledgeable.

Ke
Review №86

Terrible did not do a good job

Ge
Review №87

BAD ATTITUDE

R.
Review №88

Beware of this place!!!!

Information
15 Photos
88 Comments
4.1 Rating
  • Address:2160 Long Beach Blvd, Long Beach, CA 90806, United States
  • Site:http://rockysautoservicelb.com/
  • Phone:+1 562-599-0900
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
  • Small engine repair service
  • Transmission shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–3pm
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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