Found very cheap insurance for me and my family! Luis Barrios did an amazing job in helping us out and is very polite and friendly. Love his energy! Will be referring to friends and family!
The agent here is phenomenal and professional, if youre inquiring about insurance, this is the place to go
Luis provides exceptional customer service; he is someone I will definitely recommend.
Great customer service explain everything well very professional
I was with u guys the last 3 years .. Am very happy with the service especially your employees luis Barrios his a good condedate in this location .. Well helpful and nice very good personality .. Thank u fir the service keep it up luis Barrios good job !! 👍😊
Luis is the bomb dot com love him super helpful!
I called Andres this morning to pay my premium. He has helped me before. I needed to change some things on my policy and he promptly made suggestions. He even walked me through the process over the phone promptly and patiently. He is the best. Andres made the process painless with his patience and humor. Great PR for the whole company. Job well done!!!Marge
Shopped around for insurance and came across this company. Received great customer service from a young man named Andres. Highly recommend giving him a chance to give you a quote. Saved me some money and got me greater coverage for my buck
Very great service and Andres is great
Awesome customer service! These guys don’t mess around and give you the best recommendations possible. Local company that takes care of their community! I work at the LA Fitness around the corner and we love to give back to the community as well! Follow the image below for a complimentary guest pass to come by and check us out!
Louis B was very helpful I recommend him to anyone
Excellent service! Andres went above and beyond to provide the best possible rates. Definitely will be recommending his services to friends!
This store and the employees here, particularly Luis, are excellent!! The staff here is very prompt, professional, efficient, and knowledgeable about what they do. I just love calling and getting the assistance I need for whatever my needs are at the time. I’ve been with Acceptance Insurance over 10 years and I can’t see myself using anyone else. They are the best!
Luis was great! Super friendly and made sure I was well informed. Thanks (:
Excellent customer serviceGreat answering all my questionsSave me $130.55 monthly ( from State Farm to progressive )Highly recommended agent AndresYour the best 👍🏽
Luis offers a lot of help with his outstanding qualities. He has a positive attitude with amazing customer service. That really makes any process much easier. He is a great listener and has all the information necessary. Highly recommend!
Andres is beyond awesome, very knowledgeable, straightforward, and a pleasure to work with! Ive had some bad experiences with insurance companies in the past and with this office in particular I feel so at ease and worry free. I shopped online before coming in and they definitely have the most coverage at the lowest prices with incredible customer service highly highly recommended
I was very happy with my Agent Andres. Not only did he get me excellent quotes, he saved me over a $1,000 per year by switching over to him and his company. I strongly recommend Acceptance Insurance for all your insurance needs. Commercial Auto, Home Owner Policies, Sports Car Insurance, Business Insurance, they do it all. Great Job Andres A+
Stopped in to get a new policy was assisted by Andres he was very helpful and very knowledgeable will definitely get all my future policies from him
Luis is always so helpful and professional! Thank you so much for your service
Highly recommend Luis! He has such a positive attitude. Always so helpful and professional! He always get the job done!
Awesome staff! They really know what they are doing, and what works best for you. Thanks for all your help guys :)
Andres was great help!
Staff was great! Luis was amazing when it came to helping me for what I needed. Definitely referring him to a friend.
Andres was amazing at what he does, he truly help me save my business with covering what I needed and went above and beyond to keep up with the process. Thank you so much!
Luis was so helpful and knowledgeable! Highly recommended! I got great rates. Thanks!
LUIS and ANDRES ARE AMAZINGBOTH HELPED ME A LOTI WAS ABLE TO GET INSURANCE FOR MY BUSINESS
Andres Galvez went above and beyond to find the right policy for me. Highly recommend him to take care of your insurance needs
Great place, they dont care if it takes all day to help you. Will do their best on getting you the best rate on any kind of insurance you can think of. Great people
Luis has amazing customer service! Given a quote for less then I was paying with Allstate! Highly recommend Lombard location!!!
Added a new car to my policy, the process was very simple with a just a phone call. Always fantastic service! Luis and Andres always help me understand my coverages for the price. Thank you guys!!
I went in to get a quote for my car insurance and agent Luis was really helpful, I will definitely be switching to acceptance.
I had a great experience when I came in to get my insurance Andres was a great help, Glad to see that customer service is a priority here.
I walked in feeling discouraged because I had an SR 22 and I thought that my my insurance was going to go skyhigh But in reality it was the best experience ever I’m grateful that I walked in that day and that Andres attend it me he actually sit down & explained my options Hands-down I would recommend
Agent Luis is super nice, attentive & professional.Great customer service!!
I recently was looking for a new insurance and Andres helped me and it made the experience so pleasant l. Shopping for insurance is usually very frustrating and confusing and he was so helpful!
Andres was very helpful! I’m Happy to be with Acceptance.
Edited: i BEEN trying to follow up. 20 phone calls, 3 emails and 5 messages Ive made this past week. No answer or call back. UNBELIEVABLE! i want my money back! thats it!!this place is scam!! very dishonest. I was honestly happy here for awhile. but when it was time to renew my policy and I switched auto insurance companies I was quoted by Luis $96 a month with progressive. he then told me the first month would be about 160. I asked why so much? he said since your starting a new policy this is just a fee they charge. (he SHOULD have told me that $45 of that is a fee HE charges.) He then sent paperwork for me to sign electronically. When I looked at the papers I saw I was only being charged $114 by progressive and HE was charging me $45 fee. I called only to find out he ALREADY charged my card even though I never signed or sent back the papers. progressive refunded my 114$. Luis told me his 45$ fee was nonrefundable. WHAT!? Nonrefundable charge that you never told me about and didnt have permission to charge??! His manager was supposed to call me the next day and never called. I ended up going straight through progressive and am paying only $67 a month (way less than 96$ that Luis got me through the SAME company!) And I only paid 32$ for the first month TOTAL! (Way less than 160 what Luis was charging for first month!!) AND when progressive canceled the policy Luis set up for me (which was supposed to be full coverage with rental) they told me he only had liability and uninsured motorist coverage and NO rental car! What a scammer! Stay away from this place. Go straight through the insurance company your going to use it will be cheaper. Thank you progressive for helping me as much as you could w this mess!
They helped me find an affordable monthly payment, they actually knew what they were talking about and helped me with all questions I had for them. I really recommend great customer service
Im so glad I stumbled upon this gem! James was so friendly and made sense of my complicated understanding of my sr-22. I was able to get great advice and a price that is arguably better than oxford down the road. I switched companies because instead of feeling lost like someone just sold me whatever, he gave me options.
I am here to serve you and your family!!!
James is super friendly and knowledgeable. I highly recommend him.
Thank you to Luis and Andres for being so helpful!!!
Renewed my policy with Luis again! Still very satisfied with everything! stop by and let him help you out with your insurance!!!!
James and Luis helped me sooo much!! they are the beST FOR SAVING ME SO MUCH MONEY :) THANKS GUYS
Great people in their office with fantastic customer service & low monthly prices!
Luis and James are so awesome! Very knowledgeable
James and Luis are the best when it comes to getting the job done.
James is the best. Personable and very knowledgeable.
Luis was great
Wonderful!
Agents are friendly and answered all of my questions
Thanks Luis Barrios for all the help and the information 🙏🙏
Good service and dedication to your customers giving us the best options
Today I came to my Insurance and Mr. Luis treated us very kindly and helped us in all our doubts thank you very much
Good prices!!