I had a great experience at Lodi Verizon… Kevin was very good. Very professional and explained everything. Will definitely go back

I had all my questions answered and I was offered promotions and discounts. Keep up the good customer service.

Thank you so much! Jocelyn was AMAZING 👏 She spent over an hour helping us with our phone transaction and setup! My daughter and I are so excited about leaving AT&T and begin with Verizon! Jocelyn was so helpful she didnt have to do all the extras she did for us on our new phones as new IPhone users.

Very comfortable atmosphere, nice employees. Took care of helping me pay my bill and answered all the odd questions I had, thank you very much.

We were helped as soon as we walked into the door and everything went very smooth. Great customer service.

This place is an absolute nightmare, it’s very evident that nobody working there even got there high school diploma. The common sense and intelligence level of these employees is absolutely frightening. The fact these people are even able to sell things and attempt to operate a computer is not ok. These people belong in a special school bus and should never be allowed to speak in public.

I had a great experience! The woman who helped me was friendly, knowledgeable, and professional

My name is Fabian Lozano...I appreciate Diana service, she was so helpful and she answered me all my questions, also she explains me every little thing about my new iPhone 12 Pro... she’s the best thanks again DIANA

Jocelyn was very helpful and knowledgeable. I appreciated her help and concerns with my issue

Diana was fantastic. Super helpful, she made the buying process easy and fun and even figured out that I could improve my rate plan.

Had a great experience in purchasing my new phone. Everything was transferred over. The customer service was great.

Myriam was awesome helped us set up new service on all 4 lines and made sure everything was working and ready to go before we left!!!

They made a couple of mistakes but quickly made them right or I would have given them a 5 star rating. They are really friendly and want to help. I will go back there for my next phone.

Despite having to go 3 times into the store (not necessarily the stores fault) the Verizon people who helped us were knowledgeable and very helpful.

Diana was very friendly and helpful. I appreciate all her help.

We love coming in, we get all our concerns answered. Myriam is awesome!

Great Verizon store I will only use this store for now on.

Extremely patient and knowledgeable. Made my visit enjoyable.

Diana was kind and patient with me and very detailed and informative 10/10 😁👌👍

Love Mariam. Sweet and kind and helpful.

Very knowledgeable on the watch I got today will return to this store in the future

Thanks Myriam...Your Amazing‼️‼️ New 12 IPhone working SUPER 😃

Excellent customer service! Very helpful! She was accurate and quick setting my new iPhone.Explained in detail how to use the phone! Would return to this store if I lived here!

The item I needed wasnt in stock, so he checked with another store, no luck. Then he found out that the warehouse was also out of stock. He helped me find another source and helped me with 2 other items. Very pleasant and helpful

Albert was friendly and courteous. My husband and I came in to upgrade our phones and it was such a fast and easy process for us. It will definitely be our new go to Verizon store.

First I called..... The amazing associate said I could come in for assistance! They were waiting for me... a young man UGH! I wish I had his name but it was today 3/30/20. I needed help with syncing my iPad to FaceTime and not attaching it to a phone number. I have been struggling for days!!! (Tech challenged) we have a special needs son and cannot not bring him home for visits for the “obvious” reasons. I walked in feeling defeated and so heartbroken we have not had contact other than a phone call. (Selfish, I know!) I left Verizon with a heart filled with JOY! Thank you to Verizon and the associate who helped us connect face-to-face with our son!!! STAY HEALTHY AND THANK YOU from the bottom of our Hearst!! People do care!

In & Out in less than an hour- Service was excellent, and the sales person took extra initiative in helping me switch over from my previous service provider!

Walker in and first off it smelled like body odor pretty bad. Sat down and waited for 10 minutes and never was acknowledged that I was there. They didnt even look at me. The two men that were there had customers, which is fine, but they wouldnt even look at me or say anything. I checked to see if I had an invisible cloak on blocking them from seeing me but the other customers could see me. Walked out and went to another Verizon store next to Rabbo bank. Was greeted, acknowledged and assisted even though they too had customers. Huge difference between the two authorized dealers.

Excellent customer service!! I left Sprint because they had no customer service. Verizon has out standing customer service!

Albert was engaging and helpful pertaining to my service and answered any and all questions I had professionally and politely. Im very satisfied with his assistance!

Easy peasy! Went in w the hubby to switch both of us over, Myriam made it simple and she was super friendly. Very happy with the service were got here!

Went to get new phones. Easy process and we were out the door! Very professional staff

She was so helpful and patient with me.

The store itself was busy with only 2 representatives but they kept recognizing me as I waited and were very attentive to my needs when helping me.

Very helpful and polite. Will do all our needs at this store

Albert is a pleasure to do business with, got me set up and on my way expeditiously.

Albert helped us with my service he was amazing, great customer service and made it very smooth transition from one carrier to another (: Thanks!!

Arnold is the absolute BEST!!When it comes to customer service it doesnt get any better!!!

Helped get my phone working very quickly

Cant even buy a new phone out right. They require you to finance the device which makes no sense since you are trying to pay for the device in full

Excellent service and experience

Albert was wonderful, very helpful, did everything with no fuss. thank you Albert

Not much help in the store.

They were most helpful with my wifes new phone putting all her contacts and photos in her new phone 😊

Albert was very patient while transferring my information it took at least 20 minutes

Friendly service just hate that they charge 5.00 to take your payment.

Told me $39 for a car charge that costs $20 at every other store Ive been to! Rediculous

Lets just say I dont have anything nice to say about that store . At All !!!

Painless

Great customer service

Pierre is so helpful!!!

Took Care of me today

Customer service representative are friendly

Bought a new phone

A terrible experience with the store manager several times since the first purchase lousy service and attention as a customer.a terrible experience with the store manager on several occasions since the first purchase lousy service and attention as a customer