I Thank them for their patience with me as it was a hectic morning. They didnt make me feel terrible when waiting for me to make a decision as we are strapped for cash. But wouldnt let me leave unsafe as well. They tried going the extra mile for me even when I wasnt being the easiest at the moment. Normally I am not that customer but it was definitely a rough morning. They made it easier for me to get on with my day and thats all they wanted for me. Was to get.on with my day.Thank you guys for your patience so much. The small things matter to your customers!!

Very knowledgeable Doug is a great guy and he has top of the line mechanics

Great price and fast turnaround on a set of new tires. Made a big difference! Thank you!

Excellent, honest, and very knowledgeable. I had some trouble with my tires and they explained my options to me. You can tell they’re a well run business. I offered to pay for the service they performed quickly and efficiently but they said I won’t be charged anything. They are considerate of your time and will give you a fair estimate of how long it will take them to do something. Their prices are very reasonable as well. I highly recommend them.

I have been going to Zimmies for most of a lifetime and I have never had anything but good service at a reasonable price. Yes I know how to do most of the things that their shop mechanics do, I have rebuilt engines and transmissions, changeed tires, patched tires, but now most of the time I have them do it. They are quick and do everything you ask right the first time. I know at least three generations of the family and they have kept a consistent quality repair shop alive and growing. You should go there!

I set an appointment and it was within a few days (because they are so busy, but its worth it) They had my appointment first thing in the morning for an oil change and once I got there they already had my appointment pulled up and immediately put my car in the garage. I appreciate the fast paced working environment and I appreciate the professionalism.

Zimmies has been there for me, for many years and continues to take care of my service needs. Very knowledgeable and talented employees

Good guys. My wife and I had one tire blowout on us and the other front one chewed and ready to go any time, and only one donut spare, while we were 50 miles or so from home, managed to get here without the 2nd tire going, and they took the car right in and took care of it without a wait. We were in and out in about half an hour. Salvaged the first vacation wed had in years, kept it from turning into a total disaster. Definitely recommend them for your business.

I wont take my cars anywhere else. I now live about 30-40 min away from Zimmies so taking my cars there is not convenient but I dont trust anyone else. They are honest and never try to take advantage. Everything is always done very quickly even when parts are needed. As a side note being a women I never feel talked down to or taken advantage of and I feel comfortable discussing options even though I know nothing about cars.

Excellent service. Highly recommended.

Excellent service.

Great place to take your vehicle. Fast, reliable service.

I am such a fan of this establishment. It was crazy busy and they put a new tire on in no time. Eric was kind and helpful and so polite. Thanks for making the day bright.

Good confident no fuss service but what do you expect from a mechanic. I want honesty and good prices not humor and friends. Changed places and use them for home and work vehicles. They know their business and have been on that site for a long time. First come first serve with a small parking lot.Whatever...I need tires at a good price and they deliver. Ask for Doug.

I went there right about closing, not thinking, or looking at the hours posted right on the door! Needing help with tires and possible other issues, this man, Doug Zimmerman was so much of what so many other businesses are lacking. Outstanding customer service. He was helpful, kind and patient. I would recommend Zimmies tires all day, everyday.

Honest reliable fast and easy people to work with very good attitude though

Not worth the place. I only took in my car a couple of times and do not approve how they run their business. They basically assume they knew what is wrong and decided to clean my internal car parts, which did absolutely NOTHING! And before that, they missed some things that should have been caught and overcharged me. Just too pricey and do not approve the First Come, First Serve method and takes too long to find out what is wrong with the car.Another car was taken in repeatedly with several problems, which delays further and when returned, it was a complete screwed up! Blew the engine up when trying to replace oil filter. Returned again, the heater system no longer works. Returned again, the heater still not working and only blows out cold air. Never returning again!

The service & they take their time so that you understand

I was going to replace my upstream O2 sensor on my 1998 Toyota 4Runner myself only to discover the hold down nuts to be rusted really bad so decided not to even attempt to remove them because I couldnt take the chance of snapping the studs and ruining the catalytic converter. I first called Monroe Muffler and was told that they would most likely break the stud and Id need a new cat installed... I called Zimmies based on so many positive reviews. I cant thank these guys enough for getting the job done with no drama and reasonable labor cost. I think Ive found my new repair shop... Thanks Zimmies for saving me a major hassle!

Great service, done quickly

Wonderful

Great service, work, and prices. Theyre always super busy and first-come-first-serve so plan accordingly.

I when their to have my serpentine belt change very good job The stuff is great Very professional mechanic They even do a free scan of my car

Zimmies is great. They dont upsell you. Owners on site

Zimmies did a inspection on my vehicle a while back and gave it a pass for a dealer i purchased the car from. So once i noticed some concerns i was advised by the dealer ro returned to Zimmies because they knew my vehicle and i was under warranty. So i went in to zimmies about a leak and a noise. Doug the owner. Took my vehicle on a test ride. Came back and said he sees nor hears any issues with my vehicle. And sent me on my way. Now fast forward to 2018 and to get my car inspected only to fail on preexisting hundreds of dollars worth of issues that would have had to be seem if Zimmies had infact did a true inspection on this vehicle a year ago. SCAM SCAM SCAM SCAM SCAM.Doug seems to be a great upfront kinda guy but hes a scammer. He just may know about cars but dont trust him. Prices are way to high. The wait is way to long. Hes a fast talker and will soothe you but hes just as any other B.s shop they want your money and for you to return. Its one thing to scam and defraud people but your own community. People who Im pretty sure he himself as well as his son have known and grown up with. Its heartbreaking and sad. If you do or have gone to him and are infact unsatisfied dont be afraid to sue. The process is super easy and Lockport city judges are truly fair you will get your money back. Small claims under $5000 only cost $15 to file.

Great owner, great service, great price. 100% recommend.

Great service exceptional workship overall good atmosphere maybe not the best location but from a business standpoint perfect

Unbelievable..I rebuild a lot of cars.After one, took the car to zimmies for an align ment, they screwed it up royal, gave me the wildest tale of what was wrong w/the car, I shook my head,told him the REAL facts of the matter,and told him money back, or Im walking across the street to the BBB.I almost made it, cell rang, I got my money back.He blamed the botchjob on his employee. obviously.After that, went to Rebers...good and honest

Great

This place used to be a class act place. There customer service has always been good. Zimmies is partnered with nickel city auto. That is where there problem lies. Nickel city is so scummy they are literally putting a TERRIBLE image onto zimmies. If i can give any advice to zimmies, it would be drop your agreement with nickel city, regardless if you get business from them. They are killing your reputation.

Very fast and very friendly

Very nice place

Excellent repair shop, good work and very honest

Honest owner, quality work

Great people and Great work!

Great service

Horrible customer service

Informal

Quick service

Best Service !!