I went here for years until they decided not to refund my monthly membership during covid. Super shady ownership. I switched over to Rush cycle several months ago and love it! Less per month and awesome owners.

Best studio ever! I’ve been an unlimited member for years and continue to come several times a week . It never gets old. The enthusiastic instructors keep me motivated and excited every class! The studio has a community that is always there and have been an Intercal part of getting through this difficult past year.

Went to my first cyclebar class yesterday with Megan and it was amazing! I never thought Id be able to finish the class never mind actually have fun and want to come back! I will definitely be looking into a membership!

This place is amazing! Such sweet and kind people to work out with. Plus amazing classes! I highly recommend everything about Cyclebar Southwest and plan to keep attending for some time to come.

I really enjoy each instructor there. They are all a little different, which makes a great workout and changes up your everyday ride. Everyone is so encouraging and supportive, its a great place for a workout!

I have been with CycleBar just since Dec 2020, all of the instructors have been absolutely amazing! I want to give a huge shout out to Sarah, she has such motivating and positive energy! I am always able to push myself out of my comfort zone with Sarah. Very inspirational rides!!! 10/10 recommend her classes!

My therapy. The whole staff here is amazing and they personalize the experience for each person. We celebrate each other and the energy in the room is unbelievable!

I am very pleased with Southwest Plaza Cyclebar due to the intense leave it all out there workout, friendly & encouraging staff, and receptive atmosphere. I am especially loving Jamies enthusiasm and Madisons authenticity - both are distinctly motivating and encouraging. By receptive atmosphere I am referring to the company responding to feedback with action in real time and making changes to deliver an exemplary experience. I initially did not experience the friendly atmosphere and since voicing this thought, have not again felt as though the atmosphere was not welcoming. I mentioned that the music was a little too loud and since Ive discovered earplugs that dont take away from the experience and make volume-sensitivity irrelevant. And, integral to it all, the amazing student discount! Best Ive seen for a gym of this type (targeted workout), Im grateful for this (otherwise the price may preclude me from being a member). Thank you Cyclebar!

The staff is amazing.So clean inside♡Fantastic atmosphere

Great workout, fantastic encouraging instructors, clean facility. Great place!

I’ve been riding at this CycleBar for several years now. It’s an awesome workout. It’s hard but they make it fun. I was able to lose the weight after baby number two, and then do it again after baby number three. The instructors are really motivating and push me to work harder than I would on my own. The new owners are awesome...very hands on, always in the studio and always very friendly. I had a minor issue with my account a month ago and they fixed it quickly and refunded me the amount I overpaid before I even asked them to do so. All their staff are always really helpful and friendly. I’m in the studio five times a week and I love going there!

Great cyclestars ( instructors) 1000x better than at my gym. Check out the specials for April (1 month for $1 when you buy 2 at regular price)!

I’ve been a member now since the new management has taken over and I love this place. The class are challenging the community and is encouraging. So happy I found this place perfect place to get in shape and find a motivated supportive group of people. I high recommend this location.

This place is the best. Encouraging, clean, spaced out, great music, free parking and a great workout every time. All of the instructors are so engaging to make you forget you’re burning 500 calories in 45 minutes.

Everyone is amazing! And they are also taking extra precautions during this time to keep everyone safe. I am always trying to recruit people!

I am new to Cyclebar as of Feb. 2020. I love the encouraging and rigorous workout . Because I have three children, I dont have 2hrs to spend at a traditional gym. I love that I can jump in my car, and they provide shoes, water, and a towel. Its very clean and folks are friendly!

I want to start off by saying this is my first experience at any CycleBar/spinning studio, so I don’t have anything to compare it to, but I have had nothing but a wonderful experience at this location. I’ve only been here a few months and have almost 40 rides on an unlimited monthly pass, so I didn’t get to experience the previous management.CycleBar: Generally speaking, I love CycleBar and it has been such a wonderful experience. It’s low impact and there is such a variety of levels in every class, I always feel comfortable. At this location the people are great and the instructors are even better! They have a variety of classes that will challenge you in different ways and each instructor has their own style. I haven’t experienced a class or instructor I did not like, but I do go out of my way to attend classes with Emily, Lorin, Jamie and more recently Amy (so shout out to them!) Again, I have not had a bad experience there with any instructor, their classes just fit my schedule and style best. They are all very encouraging, friendly, and have awesome playlists!Management: As of now, I have had nothing but excellent service from the management. I haven’t had any issues with the billing of my membership and they were kind enough to put my account on hold for a small fee as I will be gone for a longer period of time. I also think they are doing an excellent job during these Covid19 times. Bikes are spaced out, they are following guidelines in relation to the capacity of people, and they are clearly sanitizing and taking extra precautions to keep every safe. More recently they have increased the number of class they are offering to offset the number of people that can be in a class and I haven’t had much of a problem getting into any of the classes.Everyone there is doing awesome during these challenging times!

I would not recommend this location for the following reasons. I keep receiving emails after I specifically said to not send any promotions to my inbox (annoying) secondly, it is not the welcoming environment I had Hoped for, it is completely sales oriented and more of a sales pitch rather than a genuine communication and connection like I was hoping for. I will not be returning to this location and unfortunately my view on Cycle Bar as a whole is no longer pleasant.

CycleBar Southwest Plaza is the place to be. The instructors are fantastic and always motive us to push our hardest. The owners are exceptionally kind and are invested in the riders. The variety of class formats and times cater to anyone’s schedule and preferences. The best part of this particular CycleBar is the community. Several times each week, the studio hosts events after class, including happy hour and brunch. I’ve made so many great friends since joining the studio, and the community is what keeps me coming back.

Excellent staff! Dale and team run a great spin operation that quickly becomes family!

Great classes, must do, highly recommend, especially these days when we are drinking way too much wine

I have grown very tired of the immense amount of spam I’ve gotten from this location after ONE class. Email after email after email and several texts too. It feels desperate and needy. I heard there might be new owners, perhaps trying a bit too hard? Consider using a secondary email if you sign up. It was off putting enough, I have’t wanted to return.

Awesome work out. This was my first indoor cycling experience and it definitely lived up to my expectations. Staff was super friendly and helpful when I arrived. They even decorated my locker! Got a free water bottle and help adjusting the seat. My only recommendation is to bring something to pad your seat (although they dont have you sitting for much of the time).

CB southwest plaza has such a wonderful sense of community and support! Every single person has a wonderful, welcoming attitude! The instructors all motivate, encourage and challenge you. Such a great workout and such an inspiring place to be.

CycleBar is amazing! Great atmosphere and great workout!

Great place to get an amazing workout with wonderful instructors and owners

New owner, Dale Binke, is running this business on dishonesty. I received an email during early COVID breakout, asking customers to keep accounts open to “help the business” until reopen post-COVID. I kept my account open expecting full credit in return upon reopen, as promised. I am unexpectedly moving therefore cannot be here to use those credits when they reopen- I asked for a refund for the months I allowed charge while the business was closed, with March being a prorate. (I payed on the 12th and they sent a mass temp close email on the 16th). I attempted to reach the store and was directed to text a line, to which Dale responds as he pleases. My direct refund questions were ignored until my texts became annoying to him (I’m sure) and be finally called after 3 days. Dale is refusing my March payment back, stating that money I paid makes up for the month he requires for a cancellation. He is stealing almost $95 from me, stating it’s my fault that I kept my account open for them to charge and should have known to cancel beforehand.Any former Cyclebar members who felt similarly mistreated by the business, please search and contact me on Facebook to inquire further on legal advice if interested.

I LOVE THIS WORKOUT! PUSHES YOU TO DO YOUR BEST AND KEEP GOING. Great music and great instructors, prefer this atmosphere to any other spin class.

Folks,I would like you to be aware of deceitful practices that are done by this workout place.This post will be short for now, but I will update with more details when I get more time.Last year I decided to cancel my m2m membership. A studio staff asked me not to do it and put it on-hold instead. Then three months later, I called and asked to extend the hold since the summer has come, and I will be riding outside. So, the hold was supposed to be till Aug 31st. I called before the end of August to inquire about another extension, since I really didnt need it yet, and was informed that it was canceled. So, not a big deal, and I moved on.Then in December, I get an e-mail saying that my membership is past due. I immediately contacted the owner and briefly described what actually happened. Then, I explained to him that I might be interested in restarting the membership, but I will let him know at the beginning of the year after all of the craziness is over, to which he agreed.In mid-January, the company gets sold. Then, the last week I am being informed of three months balance for the membership that I NEVER agreed to restart. So, I contacted the studio and got ahold of the new owner. He stated that he could not do anything, and I need to speak with the old owner. The former owner said that he has nothing to do with the studio, and only the studio can fix this issue. The same was confirmed by the Cyclebar billing department. Meanwhile, the current owner refuses to resolve the issue.Summary:They canceled my membership without my knowledge.Then they restart it without my knowledge, nor authorization.Now the new owner blames the old, and the former owner accuses the new. So, someone is lying here.They also canceled my active membership as of Fed 5th, but yet trying to collect payment for the whole month of Feb.The new owner now went silent and ignores my attempts to reach him.The studio is not sending me a copy of an m2m agreement I signed.I am planning on either take it to arbitration (hense, need a copy of the contract), or I will start litigation against this extortion of money.I am currently planning to file a complaint it with FTC, the local chamber of commerce, Secretary of State, BBB, Southwest plaza administration, and some others, if I can think of it. Oh, I will be contacting local news tomorrow as well.This is simply a wicked attempt to extort money.PS Go across the street to Chuze. They have good classes, especially if Kammy is a trainer. My ladies love it there.

Unfortunately I had to edit this once positive review that I left a year ago in 2019. This company is under new ownership and customer service is horrendous. I moved from the area at the beginning of 2020 to a state that doesnt even have a CycleBar. I was contacted in January that my account was past due - even though I cancelled my membership in November 2019. I called and responded to emails over and over as CycleBar Southwest attempted to charge my card TWENTY THREE TIMES in 4 months. I contacted my bank and alerted them that any charge from this business was not to be authorized and should be considered fraudulent. Thankfully I have a great bank. HORRIBLE BUSINESS. Go to a different spin class.

I love to go, but I wish your package of rides did not have an expiration date. If I pay for the rides but cannot use them by the specified period of time I am out the money I paid for them. I would like to see them be good for up to one year from date of purchase. Thanks

I absolutely LOVE this studio! The atmosphere, the music, the whole vibe is incredible! I felt so amazing after my first ride! I am so excited I am now on the unlimited package, so I can recreate that feeling as much as I want!

Great coaches and awesome indoor cycling! Full body workouts and high energy for all levels of ability! Highly recommend!

Great instructors and fun theme rides. Makes the class pass quickly

Would absolutely review! Great instructors and challenging and fun classes.

The energy and music is invigorating. Great place to sweat it out and push the limits.

If youre looking for a challenge, but also have a crazy schedule, this location might have you covered. Im all over the place most of the time and barely make it to class on time- but all of the staff and trainers have always been kind, accommodating and understanding.

Kate is the bomb, so much moving to awesome music, time just flys by!

Upbeat and inspiring atmosphere ...my instructor was fun and kept me motivated! Thanks Joelle!!!

Cyclebar is my new obsession. I live for the hour of my day that I can rock my ride.

Super cool concept.

Great and fun place to workout!