From the initial conversation with Danielle, to the consultant Brian coming out, and the installation by Nick the experience was great! Danielle took the time to understand our need for radon mitigation in our new home and was very flexible with the schedule. Brian took a lot of time helping us decide on the best source for mitigation considering my basement is finished! Nick arrived early, was pleasant and professional and really did a great job. We are repeat customers and have nothing but great service with Ace!!
Great experience all around. When buying our home, high levels of radon were detected. Our inspector referred us to Ace Radon. When I called, Jennifer was very knowledgeable and asked numerous questions to better understand our property, then quoted a price based on my description and measurements. After we closed on the home, Nick arrived right on time on the scheduled day and assessed the project, making some adjustments, which reduced the quoted price. He knew what he was doing and explained it prior to the installation so that I was comfortable with what he would do. After the installation was complete, Nick explained thoroughly what he had done and why.Both Jennifer and Nick were professional, courteous and responsive to any questions I had. I would highly recommend Ace Radon if a system is needed for your home.
1st) Ace Successfully reduced our radon levels! Thanks!2nd) Our Install was a little non-standard and because they used the Radon-Away brand of Fans we ended up with a terrible vibration in our bedroom, they moved the system (at their cost) and that helped but I believe as long as they install Radon-Away Fans in locations that are noise sensitive (vibration induced noise) this will be an issue for some customers.They did go out of their way in an attempt to correct the vibration induced noise and I stopped asking them to improve the system but 5 months later we still have noise issues and Im not convinced that Ace has the expertise to solve this type of a problem.Maybe their is no low vibration Radon Fan on the market, but I feel that some company somewhere has addressed this type of issue.I gave them 3 stars as they seemed to have done their best.
Ace Radon made the process of installing a mitigation system in my new home as easy as possible from start to finish. Danielle at the office was extremely helpful and friendly and Karl Hopkins the technician was excellent. He was professional, fast, and efficient. He did a great job on the install and made sure I was aware and informed of the whole process. The system looks great and is quiet. Karl went above and beyond to ensure that, which I really appreciated. I would gladly recommend this company to anyone who needs assistance with Radon mitigation. You would lucky to work with the same team of Karl and Danielle as I did.
I had a sump pump and radon system installed by Ace Radon. The sump pump was not adequately installed and it pushed water up onto the basement floor instead of out of the house.They came back to fix the installation and committed to covering the cost of the clean-up. We are now 4 months post-work and they have not paid the invoice of the company that cleaned up the water damage. Would not recommend.
Jennifer was quick to respond to my inquiry about having a radon mitigation system installed. She was also kind and professional as she guided me through their process, set clear expectations and answered all of my questions. Jesse came out to assess our situation and was able to install the system the same day! Happy to have such a reliable, knowledgeable group as a part of this process. I would highly recommend to any homeowner concerned about radon in their home.
Ace Radon did our radon remediation last week in Breckenridge Colorado. Over the last six months we had 3 other local companies quote on the job. Glad I went with Ace Radon. Ace Radon did the best job in examing my home and how to do the remedation. Their certifed radon person (Karl) did a great job on the installation.
Stacey provided a quick, reasonable quote and answered any questions that I had. Karl came out the next morning and installed the system. He spent all day making sure everything was perfect. He provided his advice and guided me along the best course of action. By the end of the day we had a whisper quiet system installed and Karl had provided me with all the info I needed. Would definitely recommend ACE Radon, and youd be lucky if Karl H. is assigned to your job.
Ace Radon is thorough and professional. The quality of work is excellent and it is apparent that the installers take pride in their profession. Every person I spoke with at the company was kind, helpful and knowledge. Overall, an A+ experience! I highly recommend Ace Radon—they are the only company I trust for future radon mitigation needs.
Ace was an amazing company to work with. Karl was incredibly professional. He spent time educating me on how the new Radon system works and what to expect. The space where Karl installed the equipment was left cleaner than when he arrived. The quote from Ace was reasonable and their customer service was great. If you need a Radon system installed in your home, I highly recommend ACE.
I had radon mitigation done in Oct. 2020. From Brian, Doug and Jennifer they were all great. Very professional. If I had a question they got back to me right away. I would highly recommend this company.
Danielle was Awesome! My new best friend. She knows her business and strives to provide the best possible outcome for ALL involved. As a seasoned Realtor, I was impressed. I will be using Ace again and certainly Danielle!
What a great experience we had with Ace Radon!!! Doug (our installer) was excellent and Danielle (our customer service advocate) was extremely helpful and professional but also hilarious, and made the whole experience quite fun and painless. Give them a call!
Karl and Stacey made it easy to schedule my radon mitigation service and everything went as expected with the install!
Very knowledgeable staff, Jennifer is excellent at explaining the process and with all follow up along the way. The installer of the radon system is truly professional and did an amazing job. We are very satisfied with this company; Very straight forward, thorough explanation, not rushed, and very high quality work. (Tip: For the Radon test Id recommend sending the necessary tests via Fedex, upon using Fedex 3 day shipping for the follow up test it arrived fast and the Radon test results were received a lot faster) If using USPS it may be better to send the completed test result via Priority shipping options instead of just dropping it in the mail for faster delivery. Thank You
Karl the installer and Leigh Ann the estimator/scheduler were fantastic to work with and the 25 year warranty is awesome!
ACE is top notch. From the initial home visit, getting the work lined up, and the installation, they work great as a team, communicate well, and leave your home in great shape. ACE answers questions, explains the process, and provides background on the different aspects of installation. Especially impressed with Leigh Ann, and the installer Brian.
I am beyond impressed with Ace’s customer service and professionalism! I learned so much about radon mitigation from the installer, Karl! This company takes the time to make sure radon is mitigated properly because they care about people’s health and safety. Even though the expense may be slightly higher with Ace, it is worth every penny!
If you need radon mitigation services, run, dont walk to ACE Radon. They are a fantastic company -- professionalism, expertise, and customer service are top notch. I hired ACE to come and inspect a recently installed system from another vendor. From Stacey managing the office, not to mention Brian doing pre-sales work, and to Karl doing the onsite install, the ACE team took great care of me and my property. They helped where the other vendor came up short. The price was right but I tell you what readers, Id pay a premium just for the peace of mind and the quality customer service of ACE. If I would have went with them first, it would have been done right and the first time. Thanks to ACE for everything you do!
Responsive, knowledgeable, and professional. Our job was completed on time and exceeded our expectations. Well work with ACE for every future air-quality need.
From quote to scheduling to installation, this company is full of professionals. The pricing is good and the installation was excellent (thank you Karl). Thank you ACE!
Jennifer Rowley was absolutely great to work with, even with my several questions after the initial estimate. Price was very reasonable and the final work was well worth it. Nick Medina is a top worker. We had to make a few adjustments and his suggestions were excellent. The work, clean up and final product was better that expected. I was highly impressed with the whole operation. Highly recommend Ace Radon, Jennifer and Nick for anyone looking for a quality job.
Karl and Travis came on site to install our system and did a great job. They were very professional, informative and friendly. They made sure we knew what they were doing it and why they were doing it. Thanks Karl and Travis!
Ace Radon has been in business for 30 years and is the preferred mitigation company for most Denver realtors. Jennifer at the office is very responsive with scheduling and follows up on time.Our technician was Chris, he spent most of the day installing the mitigation system from the basement. The job was very detailed at every angle and Chris even cleaned up afterwards. Highly recommend Ace!
Excellent service and quality and even better people! We discovered a problem with elevated radon levels in our basement. Called several companies and quickly chose ACE Radon due to their prompt and professional reply. Jennifer scheduled Nick to come out and install a mitigation system and he did so flawlessly in about 1/2 a day. If you have a Radon issue, dont ignore it and call Ace Radon. They will not disappoint!
I received several quotes from other companies and chose ACE radon because they had amazing reviews, a better price than anyone else, and some of the best customer service that I’ve ever had! Shout out to Leigh Ann Schieffer! She helped me from start to finish and I probably chose ACE in the end because she was so incredibly friendly and helpful. The technician who came out to my house explained everything to me very clearly and we found the best place to put a mitigation system. I haven’t check my radon levels yet, but they guarantee levels below 3.9, which is lower than the standard! I was over 10 and they assured me that it wouldn’t be a problem to get it significantly low.The system itself is MUCH nicer than others I’ve seen. Their pipes are more efficient than the industry norm AND thinner, so it actually looks sleek. I can’t even see the pipe from inside unless I look into the furthest corner of my basement window. Their fan housing and other parts are the same white color as the pipes! Not grey or black like others. Overall, I’m beyond satisfied and I would recommend ONLY ACE radon to anyone looking for radon mitigation. I still have the free post mitigation test running so I’ll know the results soon, but I feel very secure knowing that they will make things right if I’m not satisfied. This was such an important decision for my family as we value our health most of all and aesthetics are very important to us as well. Who knew that something like radon mitigation would leave such a lasting impression!If you’re looking for a knowledge and helpful representative or don’t even need radon help and just want to talk with one of the kindest and friendliest customer service reps in the world, call Leigh Ann Schieffer at extension 106.
Excellent customer/ sales service and excellent results. Our radon level went from 24.2 to
We needed a radon mitigation system installed in our new home. I chose Ace Radon after getting a few quotes. Ace is price competitive and very easy to deal with. Jennifer (on the office end), Brian (who came to the house to see the work that would be needed in preparation for the Ace quote) and Mike (on the installation) are efficient, helpful and extremely pleasant to deal with. There was absolutely no sales pressure during our transaction. Everything was explained thoroughly and our questions were answered to our complete satisfaction. We chose the interior garage installation, rather than having the pipe run outside the house, and it looks very good with just a short vent through the garage roof that is barely noticeable.Another company provided a quote over the phone, but with caveats that would have allowed the price to increase once the work began. That was not the route I wanted to go.Based on our experience and the people with whom we interacted, I would recommend Ace Radon without reservation.
Danielle at Ace Radon responded to my online inquiry quickly and followed up with a phone call. During our conversation, she suggested having Brian come out to give an accurate assessment of our home and what services were needed. Brian was thorough and knowledgable and had been with Ace for 10 years, it was evident he knew what needed to be done. Danielle was quick with the follow-up estimate; the price sounded fair as it was in the range that my realtor told me to expect for a radon mitigation system. Jesse showed up within a few minutes of the scheduled appointment time which was a pleasant surprise with the overnight snow. He answered all my questions and reviewed the system with us, the job looks good - he is also a carpender and made the system look as good as it could. I would recommend all three people that I interacted with. Plus they back up the motor with a 5 year warranty and 25 year workmanship warranty. Side note - I had an appointment with another company as well to compare prices and service but they didn’t show up or even call.
Im very glad I chose this company over the others. They made the process simple, they did an excellent job and they were fair on pricing. The installation went very smoothly and the results inside and outside are very satisfactory. Their warranty is excellent and they really explained things thoroughly throughout the entire process.These guys came highly recommended and have great reviews online everywhere for a good reason. I too will highly recommend these guys in the future as well. I also appreciate that this is a business that knows its customers and has been around for a long time so I can take value in the warranty provided, unlike with many of the corporate-ran alternatives where many people report issues with any warranty-related issues.
The ACE installer, Matt, was very professional, efficient and clean, and the same who estimated the bid. He finished our single family home in about six hours on one of these clear warm winter days weve had in 2019.Our system is much more than a do-it-yourself type work, for a long weekend. Working from one hour cutting through, and under a hand-sized hole in the slab to the next, standing on a forty-foot ladder above the second storey, then to working on the peak and edge of a steep pitch (9-in-12) roof.He made it work with our finished (custom trimmed, painted, and carpeted) living area basement with very little impact. There are clean, squared and aligned penetrations of the existing interior wall built-ins, and exterior siding courses. All is caulked and sealed up, and I noticed all new equipment from original packaging. I had no question about his safety, workmanship, or any the components or materials used in the installation.Finally, we have a challenging, pitched roof penetration and Matt was professional and stayed long to make it right. He honestly explained the challenges and how he compensated, and inquired about our total satisfaction with his installation. He listened with us for motor and fan sounds, and fully explained the warranty, post-installation testing and walked through the major components with us.Really, it is all that you should expect from paying for a major project like this, and ACE truly is good to their word and bid. Our advocate, Leigh Ann, has always been professional, reachable, and friendly from our initial call, bid evaluation, then as we settled in on the right installation day. I rate Matt and Leigh Ann as 12 of 10. So... ACE, as a company must have the same perfect score, thank you!
Weve had ACE come out and instal mitigation systems in three houses now. They are always professional and do a great job. At one of the houses, the radon level was at 30 when we purchased, so the mitigation system was installed first thing. The level immediately dropped to less and 2. For our latest install, Jeff came out personally to the property and gave recommendations for reducing the level without a pricey install. We had someone moving into the basement, so we went ahead with the install anyway just to be sure, but we really appreciate when a business owner doesnt want to just do the job and take the money even when he feels it may be unnecessary. So, we are really happy with ACE and we recommend them highly!
The previous homeowner used Ace Radon for a radon mitigation system that needed to be checked after I moved in. Upon inspection, it was discovered that the sump in which the radon pipe was installed had water in it to such a level that a new sump pump had to be installed. So as to have the radon system and the sump pump work in conjunction with one another, I hired Ace Radon to install the sump pump as well. The technician for the job was Nick Medina. From the very start Nick was polite, professional and patient with the many questions I asked him about the job and what it would entail. Nick explained the process to me, made sure to notify me every step of the way and left his work area cleaner than he found it...the sign of a true professional! Nick installed the pump and piping in such a way as to make it blend in perfectly with my outside iron fence. The inside construction was clean and Nick even improved upon the initial installation of the radon system by making the access panel and piping easier to disconnect in the future. Overall one of the best service technicians that I have ever encountered. I was thoroughly impressed and will be requesting Nick by name should I need to use Ace Radon again in the future.
Ace Radon installed a radon mitigation system for me in mid-Junel and I could not be more pleased. I received bids from several different companies but Ace Radons proposal was the best written and most detailed. The installation was done by Mike and he did a fantastic job and he was very detail oriented. Mike was courteous and did a very professional install in what I thought was a remarkably short period of time. You will not go wrong by going with Ace Radon.
My experience with ACE Radon has been positive, two installations in five years. ACE Radon installed the radon system in my previous house, so I called them again. This installation was completed in September, 2020. Their quote was not the cheapest, but the variance is about $100. I like their warranty; a company has to stay in business so that the warranty is meaningful to homeowners.Nick did a rather complex installation routing the system through the garage attic. He is a very knowledgeable and experienced installer. He patiently answered my various questions about the installation and did the final walkthrough with me explaining the installation steps and where he drilled the holes and how he patched the openings on the exterior. a very nice person. Before the installation, an estimator (Steve or Chris) did a site visit and examined for potential routes for the pipes. He was very thorough and experienced. Stacey in the office is wonderful, very patient. She discussed installation options with me and provided helpful insights given the house layout and the aesthetical need.My experience is that ACE Radon highly values its customer satisfaction. They have been in business for a long time so I feel more comfortable having them drill holes on the siding.
I have always had a good experience with ACE and my clients have often chosen them, but they really went above and beyond this week in installing a mitigation system for a real estate transaction in a very short timeline. Danielle in the office is amazing---professional, helpful, and pleasant. The installer, Nick, was great and took a lot of time to discuss the process and placement of the system, making sure it was to our satisfaction. I highly recommend ACE and will be referring them to all my clients.
The best customer focus I have experienced from a service provider along with quality service and product! When I bought my home 2 years ago my seller contracted with ACE Radon to install a radon mitigation system. I recently contacted Ace Radon via an email address found on their website as I needed to do follow-up radon testing and better understand my installed mitigation system. The very next day I received a phone call from the ACE Radon Customer Advocate - Leigh Ann and from then on every question and request I asked of Leigh Ann was promptly, efficiently and very professionally handled. ACE Radon has a great reputation for their radon expertise so it was great to see they also offer a superb customer experience!
Jennifer set up the appts, and Nick came out to do the work on our basement. I asked Nick to describe what he was going to do, and why. He took the time to explain the process. When I got home in the evening, the job was done. This was a very neat, clean install, with a vapor barrier in the crawl space and a clean patched hole for the pipe below our floor.. The foundation was also sealed all around the basement floor. Outside, the installation was very clean along with routing power to the pump. The work was professionally done and everything that had been disturbed during the install was returned . Were very pleased.
Ace Radon has been a fantastic company to work with. Starting out I worked with Jennifer who was able to answer all my questions and provide flexible scheduling to get someone out to give me a quote. Nick came out and was friendly and answered all of my questions. He was extremely knowledgeable and walked me through the whole process. Once I called and got put on the schedule they sent Nick out quickly to perform the work. He was professional and quickly got me up and running. He cleaned up after he was done and walked me through the whole system. They provide a great warranty and the system is super quiet!There was an incident but Jennifer was quick to help out and correct the issue.I would highly recommend working with Jennifer and Nick If you are thinking about getting a radon system put in.
Really appreciated the quick and professional service from the office staff (Leigh). It was very clear she was was answering questions from knowledge and not from a script. The technician (Doug) who installed the system was also very knowledgable and tidy. An excellent experience.
We had ACE install a radon mitigation system a few months ago, and the experience was shockingly good. In addition to very competitive prices, the installation tech was great. He was incredibly polite, clean and knowledgeable. One of the real bright spots of our home renovation.
We had a difficult radon issue that I was not sure if anyone would be able to resolve, yet Ace Radon eliminated our radon in just one visit. Our Radon had been running anywhere from 30 to 120, and in one visit Ace Radon was able to get it down to less than 1.Being that our house is build directly on rock without any crawlspace, or even any gravel under the foundation, I didnt believe there was much that could be done without tearing up walls, cutting concrete, etc. However, Ace Radon came out analyzed our situation and came up with a solution that only took five hours to install and all the work was outside the house.I would highly recommend Ace Radon if you have a difficult radon issue. They are the best.
We have now used ACE Radon twice for two different homes and I recommend them without hesitation! In this home we recently purchased we had a pretty large radon mitigation project in our unfinished basement. Ben was here for over 9 hours working so hard to get it all taken care of for us. I was home all day and observed him constantly working, never on his phone or taking breaks. The owner was out at our house through out the day offering us great knowledge. Both of them were so nice and worked so hard! I cannot tell you how much I appreciated them and there amazing customer service. In the office I spoke with Danielle several times and again received amazing customer service that even came with a lot of laughs. This is a top notch company. If you are thinking of using them, look no further, pick up the phone and get them scheduled. You will not be disappointed.
We just had Ace Radon install our radon mitigation system and we recommend them without any hesitation. Jennifer was our representative and she walked us through the process, provided a reasonable quote, and was always available to answer any questions we had. The work was completed as scheduled, and their installation technicians worked carefully and efficiently. They explained everything and did an excellent job! The system looks great and the fan is really quiet. We are so glad that we had this done through Ace Radon.
Karl and Danielle are did very well, thanks for their help!
Hello, I just want everyone out there to know that if you want a superior job, excellent rate, excellent customer service, with excellent respect; then call ACE Radon. From the moment I called and spoke to Danielle Hudnall, I was pleased. Danielle was very responsive, cordial, professional, and knowledgeable, then Brian came out to do the testing and he was great, on time, and respectful. As for Nick, the technician, I was very pleased with the excellent work he performed, his knowledge and the amount of respect he had for me and my home. As you can see, there is a common theme here with every associate that I dealt with at ACE Radon. There isn’t any other company that I will go to besides ACE Radon. Take my word for it and call them now to find out.
Wonderful service, great turnaround time and friendly staff.Called the office and reached Jennifer she was very helpful in giving me a quote over the phone and sent me a very detailed quote sheet the same day explaining everything needed for radon mitigation. She was very responsive to my follow up emails and questions throughout the whole process.Doug showed up on-time to do the installation he was very considerate of our home and very professional. He went over what he was going to do and kept me in the loop the whole way. Radon pumps are definitely not the most attractive thing attached to the side of your house but Doug took extra care to ensure that the piping was tucked away and out of sight as much as possible. Overall very pleased with the installation and value of the work completed.
These folks are wonderful, I have a super funky A frame and they have managed to make a mitigation system work on the sloped roof. Every time I have had an issue, they are prompt in sending a repair person out and they always get things going with no problem. Highly recommended!
Fast, communicative and reasonably priced.
Everyone was great to work with at ACE Radon, from Jennifer in the office to the installers. They took the extra step to do an in home evaluation before the proposal, so we knew what to expect. Results super. radon level went from 14 to less than 1!
I had a great experience with Ace Radon! Daniell H. was great on the office side of things, a real pleasure to work with. The 2 gentleman that came out were considerate and brought drop blankets to help keep everything clean. They kept me in the know with what they were doing and answered any questions I had. They were very timely and professional and provided a very clean product. 100% would recommend using this company again.
Ace Radon recently installed the mitigation system in my basement and they did a fantastic job. Danielle was my point of contact in the office and was wonderful to work with. She was timely in email correspondence and always friendly on the phone. Nick installed the system in my home. He was professional and efficient. The system is running great and you cannot hear it at all. I highly recommend Ace Radon.
We just moved to Colorado area and began our search for our new home about 3 months ago. Hearing that there are some concerns in living here like something called Radon gas was completely new to me, but still in my mind I assumed this will not be a concern for us because we are looking at newer homes. Well we found our perfect dream home that was only 2 years old. Radon gas does not discriminate. To our surprise upon inspection it was noted that we had some radon concerns. I immediately panicked. I called 3 different radon mitigation companies to help educate myself and try to determine what financially I would be responsible for. The second I communicate with Leighanne my panic began to subside. She was so clear and educating about this unknown gas that was discovered to be a concern in my new dream home. She spent more time educating me and explaining the mitigation process than trying to just sell the services for Ace Radon. It was obvious she know the science behind this and what was needed to eliminate the concern. She know I was communicating with other companies because I was completely up front about that and at no time did she speak negatively about the other companies only focusing on what Ace could do for me. I had read that in many situations companies gave a quote over the phone only to have to add additional work on site causing more of an expense. Leighanne understood my need to feel financially at ease so strongly suggested an on site bid for the work with no obligations. Brian did that and explained clearly the work to be completed. Living in Parker we are required to have specific electrical work with a licensed electrical contractor. Another mitigation company told me to not worry about that that they would be able to complete the work so to save the expense. Whether or not the company could complete all the work was not in question, but it is required where I live for the work to be permitted and completed with a license electrician. Ace never tried to sell their service by undercutting that requirement. They were protecting me and my investment if I chose to sell later. I appreciate that. Leighanne gave me a list of several electrician for us to contact to make that decision or we could find our own. Joe from Ace was our technician and I could not speak more positively about him and how he represented Ace Radon. He was on time and very professional. He was so respectful about being in my home and staying masked in this time of the specific protocols dealing with covid. He worked hard and clean. His quality of craftsmanship was impeccable. My husband is very Meticulous so almost always has to follow up cleaning the work done by many different trades. With Joe that was not needed. He worked great with the electrician upon his arrival to complete his portion of the work. Upon completion he not only explained in depth what he installed but again explained the process of the system. Also telling us that if we ever have questions to contact Ace. He spoke in clear layman terms and instructed us as to what our suggested roll going forward was in order to guarantee we are safe and get the most out of our system. I know this review is long but coming from someone who never heard of this concern just 3 months ago having the folks at Ace Radon start to finish gave me the complete confidence we would be safe. And their quote remained their quote with no surprises.
From the estimator to the installer the could not have been more courteous, professional and helpful. Ive already give their info to several people. I could not recommend them more highly.
Ace Radon - if you ever need to have Radon Mitigation done at your home - call Ace Radon - make sure you talk to Danielle - she is good at what she does and VERY helpful getting you setup - if every Customer Service are like Danielle I would do business with them. Also make sure you ask for Mike as the installer - he was very professional, knowledgeable and very thorough about his work. ** I am very pleased!!!! Thank you - Sililo
Great service from Jennifer and Nick at Ace Radon. In my case I had to postpone the mitigation several times and there was no push back at all. When I finally scheduled the installation everything was done very well, on time and clearly explained. Thanks!
Ace Radon was professional and prompt. We could not go through the utility room which was an unwelcome surprise. This was no fault of Ace Radon and they were able to run the pipes through an interior closet. I contacted several radon mitigation companies and Ace was by far the easiest to work with.
Was delighted to finally get my Ace Radon Mitigation installed after putting it off for several years! Also had delayed this due to the COVID-19 but went ahead and rescheduled for April 29,2020! The technician arrived on time at 8am and I knew I was in good hands! He was attired in PPE (protective attire) and adhered to “social distancing”! His name was Aaron and got his equipment (tools) and parts and immediately went to work! Several hours later, he completed the job and explained everything so that is was clear and very understandable to me! Thank you Aaron for being polite and friendly and most of all professional!
My experience with ACE Radon exceeded my expectations. I was thoroughly educated on what exactly I needed for my home. Mike was able to install a great looking system (under tough and unique conditions) and was a pleasure to work with. Stacey was very kind and helped walk me through the process - inspection, estimates, and installation. Brandy was also able to easily answer several of my questions and assisted with billing. Great service, would recommend to others.
When I discovered we had high radon levels in the house, I talked with five radon mitigation companies, and Ace was the only one that responded to my questions and concerns. Jennifer was our rep, and she worked with us to get the system installed very quickly due to our concerns about how the radon levels might affect a pregnant family member. Nick, the technician, showed us everything he was doing and made suggestions to get the best possible results. And Jeff, the owner, came by to check things out and talk to us about any concerns. We were super impressed by how conscientious all three of them were. Also, the work was done at the time promised, and the techs cleaned up so well afterwards we couldnt even tell they had been here! We highly recommend Ace.
Danielle,I wanted to pass on to you some fabulous feedback about Nick.Being in the service industry myself, too often we only hear the complaints, issues and negativity. Nick has to be one of the greatest technicians I have met. It started off with his call when he was on the way up to the house calling saying he was about 30 minutes out. He showed up early. Loved it! When he got here he walked me through step by step of the process of what was going to take place. His energy, attitude and positivity are infectious. We have greatly appreciated Nick and everything today.Just wanted to pass along some great news.Andy Inhelder
I had an existing, under-performing radon system. Ace installed a larger pump and an additional collection pipe. Liked the staff and the service. I referred our neighbor to them.
Ace Radon did an outstanding job installing my radon mitigation system! The installer (Nick) was very professional and did a great job of explaining what he was going to do, showing me what he did and explaining next steps for me. He worked hard in a crowded, dusty, hot environment and made it look effortless. Nick paid careful attention to ensuring doors/fences were closed for my dog’s safety. Angela who managed the scheduling, quote, etc. was extremely helpful and responsive as well. I highly recommend Ace Radon.
Work was well done and is to check the operation each day.
They were very helpful, knowledgeable and professional! Danielle took my call and was able to schedule me in a very quick amount of time, even calling me back with a cancellation so I could get it done sooner around the basement construction deadlines I had. And when Nick arrived, he explained the process, my choices and answered ALL of my questions. He did a great job!! I was so impressed, I referred my parents to them for their radon mitigation as well. And after follow up testing, my level dropped to .7. I am very pleased with their work and the results!!
Jennifer Rowley was awesome to deal with! She did an amazing job and had such a great attitude! She did everything she could to get me on the schedule ASAP. I appreciate her professionalism.
Ace Radon was recommended to me for radon mitigation by our realtor. We dealt with Stacey Wacholz. The final cost was $700 more than the original estimate but that is not my main complaint. During the entire process, I had a difficult time reaching Stacey. Our final pCi/L was 4.0, not acceptable. When I inquired about this, my calls and texts were not returned. Not a very satisfying experience.
ACE Radons service is fantastic. Im a Realtor in the Denver metro area, and I recommend them regularly to clients in the process of selling their homes. ACE Radon understands the short timelines of real estate sales, and has helped make a number of transactions go smoothly during the Inspection phase. Their work is prompt, professional and reasonably priced. Danielle at ACE has been great to work with, she was able to help me accommodate a last-minute installation for a client last week. I appreciate their service and highly recommend them!
We had such a wonderful experience with ACE Radon. Even when calling for information, Jennifer took the time to answer many questions that I had. She was very helpful in pointing us in the right direction and scheduling what we needed. Matt installed our mitigation system and was awesome! He explained everything in great detail and made sure I had all my million questions answered. Absolutely wonderful to work!
When I discovered I needed to pursue radon mitigation for my home I asked friends, neighbors and realtors for recommendations. I talked to several radon mitigation companies, read customer reviews, checked BBB ratings and chose Ace Radon. No doubt in my mind, I made the right decision. Over the years I have had many contractors in my home. By far the Ace Radon employee was the cleanest, tidiest, most efficient worker I have ever had the pleasure of having in my home to do work. My interaction with the office personnel was also smooth and simple.
We had a minor issue with our mitigation system 5 years after it was installed. The owner of ACE Radon went above and beyond to correct and compensate us for the issue. I will be recommending this company to everyone I know because they stand by their product. The owner could not be a nicer gentleman and his commitment to his customers is beyond commendable!
Ace Radon were great in getting my radon mitigation system installed within a timely manner from the on line bid to the personal call from Angela to set up installation and answer any questions I had on the radon mitigation system to the installer Nick who called before coming and left without telling he had been there for hours because he cleaned all of his installation equipment and explained everything I needed to know. Im one happy customer.
I worked with Jennifer from the start. Honest, fast, and true to there bid. The installer was very knowledgeable and made numerous recommendations for a quick quiet install. I highly recommend them.
My family and I have worked with Ace Radon for many years and have only the best things to say about them. When we moved into our house we had them out to test our home and found that we needed mitigation. They were very informative and helpful along the way and the system was very affordable! We have had them out every couple of years to make sure the system was working well and it is. Just this last time Jeff showed us information about an air filtration system we could test in our home for 2 weeks to see if we liked it. My husband has asthma and works out of our home and he found that the air filtration system REALLY helped him. Added benefit...it cuts way down on house dust and covers a very large area.Dawn, Jeff and their staff are wonderful!!!
I had a good experience for the install, now 1 year later my system is in a failure status and im calling weekly for 3 weeks to get ZERO response from anyone. So, i guess its all about the install but when the system fails you are on your own...can someone please call me back?
The Ace Radon Team has performed multiple projects for my company and has always provided top-notch service at a reasonable price. No better bang for your buck when it comes to Radon Mitigation in Colorado!
I was impressed with the knowledge, experience and professionalism of Ace Radon from the minute Jeff entered to expertly plan and estimate the cost of our radon mitigation system, through multiple calls to Jennifer with questions, and as Matt worked through the installation process, which was efficient (adjustments were made on site to assure the best results), clean, and friendly. Scheduling the estimate, receiving the services contract, getting mitigation on the calendar, and the arrival of the installer was very timely. It is encouraging and refreshing when a company takes the time to listen, inform, and can provide such a high level of service. I highly recommend Ace Radon.
The young man who installed my mitigation was wonderful. He answered all my questions explained the system and how it worked. My basement and outside area were cleaned to perfection. You wouldn’t have know anyone had been there. I would recommend Ace Radon to my neighbors, friends and family. Everyone I dealt with thru the process was helpful and friendly.
We had gotten several quotes for radon mitigation in our home. Out of all the calls, Stacey at Ace impressed me the most with response time and knowledge. Quotes were all a few hundred dollars apart with Ace being in the middle. We presented the lowest bid to Ace and they price matched. We were impressed by the professionalism of the installer Joseph. He was on time, very friendly, polite, clean, and knowledgeable of the product and installation. Everything went smoothly. No one wants to have to do radon mitigation, but it you have to it might as well be a pleasant experience and for us it was!!!
Was extremely happy with the service I received from Ace Radon. The installer was on time, took the time to explain the work being done. Once installation was complete, explained the operation of the system. Could not be happier.
Ace Radon provided a detailed estimate and scope of work. They offer a 25 year warranty on their parts and services. I enjoyed working with Leigh Ann Schieffer and installer Mike Olson. Leigh Ann was able to schedule us within a week of calling Ace, because we already had radon testing completed in advance. Leigh Ann arranged for us to pick up the foam core piping so we could paint it to match our home ahead of the installation. We have a more modern home with a perimeter drain and sump pump, so the installation was quick and straight forward, completed in under 2 hours. In the end, the piping, fan, electrical outlet, and penetration through above our foundation wall looked clean and tidy. The fan is quiet and the lexan lid on the sump pump makes it easy to see into the sump pit while it is sealed. A quality installation and peace of mind! Thanks Ace Radon!
Ace has done radon mitigation in two homes for me. They are punctual, hard working, and very professional. I strongly recommend them!
Easy to schedule and quick installation. Would highly recommend!
I really appreciate the professionalism of the staff at Are Radon and am pleased with the whole experience ! Our radon levels are well below the action level and the motor is really quiet even though its outside our bedroom window. I highly recommend this company.
ACE sent a qualified installer who exceeded my expectations and delivered a quality result in timely fashion.
Very Professional and timely in their service. Highly recommend them!
Overall a great experience. Danielle in the front office and TJ in the field were professional and easy to deal with.Highly recommend this company.
They worked hard to get system installed. Original system doesnt work but theyre working to make a solution to this. Theyre a little slow on fixing it so I have to call them often to remind them. Hoping the solution they use will work
Ace was the lowest bid I received. They were professional and friendly all the way from the office to the install. Highly recommend them!
The installers of the system were courteous and professional. Thank you for making my home in the mountains radon free.
Matt was awesome !! Showed up early, kept house clean. Excellent craftsmanship! Thanks
Very responsive and professional and did a great job.
Five star Excellent quality service with super fast response time!!
Shame on this company for their fear induced advertising to bank on fears of cancer with people. Ive been full time real estate broker in Colorado for 35 years and worked beside EPA and forensic specialists. Read the scientific facts and there are none that are factual that radon gives you cancer. If people want to do the tests and mitigation thats fine but Ace radio ads falsely bribe people to spend money on their services using verbiage that is disturbing and if thats how they have to get business, which these ads are pricey, shame on them. Radon is a huge money making scam that brings in thousands of dollars based on non scientific facts, consumers beware.Ace, you should advertise without your blatant cancer fear statements. Come on!
Horrible company to deal with. Dishonest and lack of knowledge make this company a scam Was late to one appointment missed another and tried to jack up price after a quote was given Ginny is the biggest lier of them all and to boot they are actually just subcontractoring the local joe in your area. Not a legitimate company. Stay away maybe even run.
Jennifer, Mike and Brian were extremely professional and provided excellent customer service and design guidance in dealing with a difficult radon mitigation installation project. We will call them again for any radon mitigation needs in the future.
Everyone at Ace Radon is professional and gets the job done.There is no other company that I prefer to use to install Radon systems.