From my initial phone call to schedule an appointment for service up to the second I picked up my car when it was done - the customer service was exceptional. Stanley Walters got it done! He had my loaner ready to go and kept me updated on the process and expectation of time necessary to complete the work. Everyone always has a smile on their face and are very professional. I go out of my way to use Audi of Denver even though there are 3 other dealerships closer to my house and office because of the awesome job the dealership does in every department. Highly recommend sales, finance and service!

$187 to change a $16 headlight bulb. They told my young daughter that the anti-freeze required a change due to the fact it was getting orangish.They must have forgotten they changed the orange anti-freeze less than 5000 miles ago when they changed the defective recalled water pump. Also told her the alternator pulley required replacement because it had grime on it.Whoops that was replaced already too!Almost forgot that they tried to charge my daughter over $1700 to replace the recalled/warranted water pump. They decided not too charge after I called and told them it was warranty.

Took over a week to get a repair and 10K service completed. Decent communication, but its was fall based on selling us something. I will not go back. I will drive to the dealership in the Springs rather than go here.

Great service and cars. Staff has great communications for your appointments and requests

Great place to buy and maintain your vehicle performance. Since day one, I always got the BEST QUALITY CUSTOMER service and dont get ripped off. Thanks Audi Denver,especially James in the Audi service department!!

Bought a used Audi from them, and was pushed to pay for a warranty. The very next weekend, starting having car troubles. They gave me a loaner and fixed the loose bolts. Then about 3 weeks later, noticed the windshield washer dispenser was broken. I was told by the operator that it isnt covered under the warranty, nobody from finance called me back despite my voicemails, the computer warnings keep returning. They only gave me one key and said they were ordering another, due to arrive in a few week. No updates. Kinda feel like they sold me a lemon and bs warranty. Very disappointed. If this was a shirt from H&M, I would return it but now Im stuck with a very expensive mistake

Lousy proper service. Someone tried to streal my car but only got the key. Then, through a list of improper communications, it took 2 weeks and 700 dollars to get a new key. Do not go here