They checked out everything and helped me prioritize what was worth fixing if I decided to look for a new car vs extending the life of my car. Did not try to sell me on anything I didnt need and were not condescending, which often happens to single females. Also ordered me a lift to get back to work. First time going, will definitely go back.
I was in Denver for just a few days at the beginning of a longer road trip and was having issues with my car. I let them know that I had a limited time before I had to leave town, and what the situation was. They inspected the car end-to-end for safety, since its a new-to-me vehicle, and not only repaired the initial problem, but were able to take care of a couple of other safety issues that would have been an issue very soon. They provided pictures in the report, went over everything with me, and got the work done quickly. It made my stay in Denver less stressful knowing it was being taken care of, and the remainder of my road trip far more fun and enjoyable as well without any further issues or concerns. They were professional, kind, and really wonderful to work with too! If I lived in the area, Id be a repeat customer in a heart-beat. Im certain my friends I was visiting will be using them in the future, if the need ever arises!
I recently had them do some major work on my SUV. A few days later I had an issue. They took my vehicle back and found the issue and did the repair. They called me and kept me informed, then when the work was done I picked my car up and they didnt charge me. These guys are great and can be trusted to get the job done and stand behind their work. Dont guess or take a chance on anyone else, USE EAGLE AUTOMOTIVE REPAIR!
Wonderful. I was in an emergency situation. Stuck. They completely worked with me. John the shop manager was extremely helpful. Knowledgeable and answered every question. I love 30 miles away. I will go back to them for future needs.
Andrew did a very professional job. It was a real pleasure working with him. This young man understands and delivers excellent customer service.I wish ALL Eagle employees, management, and the ownership were as professional, caring, honest, and communicated with customers throughout their vehicles servicing.
Have used Eagle Automotive for years, always prompt in scheduling and completing the work, no surprises in work needed or cost, they always explain what they are recommending and why. Trust them completely.Will always use Eagle Automotive! Mike Hulen, Roxborough, CO
Eagle automotive is very thorough in their work. I got an oil change and I was surprised at the time and dedication put forth when working on your vehicle. They sent me their inspection findings. I feel these were very accurate and nothing was exaggerated or false just to get me back in the door. Honest auto repair shops are the best shops!I love the email/ text with pictures and descriptions of what your car is needing/ lackingI will be coming here again for all my car needs
We needed a mechanic on our road trip and Eagle was able to get us in on the same day! We really appreciated their assistance. Andrew was particularly helpful and took care of us like we were regular customers. Thanks so much!
Eagle Automotive is my new forever mechanic! I was recommended to them by another notable mechanic and I am very satisfied with their work and professionalism. Michelle and Andrew will take care of you and will do everything in their power to get your car repaired quickly and within your budget. Take your car here. You will leave satisfied.
Honest mechanics. Good guys. Will come back for any future car work I may need. Thanks!
High transmission temperatures. Never resolved the issue, but charged $172 for diagnostic fees. They went through my vehicle to find things that may need to be addressed in 6 plus months, but could not figure out my problem. I went to another mechanic and had the issued resolved quickly with minimal expense. Be aware... if you need brakes or any standard maintenance, they may be adequate. For anything else, stay away. $172 for diagnostic fees is absurd and borderline criminal.
Great customer service- Michelle kept me in the loop as I had numerous repairs done on a recently purchased used car. All systems are now running smoothly!My only negative is to pint out that they may underestimate the time involved in repairs. I ended up waiting at their shop quite a bit later than originally planned, but they stayed late and finished so that I could have my vehicle for the weekend.Super professional, well skilled technicians, and great communication. I highly recommend them!
I recently took my car to Eagle for a second opinion on an engine replacement. They did a full, detailed inspection and emailed/called me with results the same day. They checked EVERYTHING from headlights to tail lights. They were able to find problems the first shop couldnt, and when approved, fixed my car within two business days. Andrew was very patient and helpful with answering all of my questions and explaining everything that needed to be done. Mechanic John clearly is knowledgeable about my engine and those similar, and did a great job conveying both issues and solutions. One of the best repair shops Ive been to so far! Thanks for getting me back on the road so quickly!
I have been taking my 2012 F-150 to Eagle Automotives Chatfield location for 5-6 years for routine maintenance type work. They have always done good work - up until my most recent visit. On 2/26/21, I dropped off my truck to have the spark plugs replaced. When I check under the hood the following day, I noticed that a small connector retaining clip was missing from one of the plug locations. I contacted Jeff Robbins, the store manager, and asked about getting the retaining clip fixed. He indicated it would be no problem and would be back in touch. A week later, after no word from Jeff, I called him again. He said the part was a special order and that they had not received it yet. Another week passed with no word from Jeff and when I called him he said he had forgotten about it, but would get right on it and let me know when he had the part. A week and a half later, with no word back from Jeff, I finally went to a Ford dealership, got the part myself. I consider this to be a less than satisfactory level of service. Needless to say, I will be using a different automotive shop next time I need work done on my truck.
Well run shop, the guy that owns this place has gone from one to three locations and has a loyal customer base. He offers a better warranty on work done at Eagle then 99% of service providers.
Eagles staff was very helpful! They worked with my crazy schedule, helped with the warranty people, gave me a loaner car, and kept me informed of progress. They are an exceptional business!
They worked our old car in quickly and got it back on the road in a day.
I have used Eagle to service my 2 Toyotas for several years. They are always accurate, honest and fair in repairs. Ive never had to return with difficulties after their work. They are an excellent business and I would highly recommend them for your car repair or maintenance needs.
The service has always been great. This time around the car was dirty when returned. It took many wipes to clean it down. This is not to the normal standard and we were disappointed.
Extremely friendy and professional; worked hard to solve a mysterious issue and did it quickly! Highly suggest!!
Brian and his team do it right!Being new to the neighborhood, I needed a new car repair place, and I’m happy I found these folks.Went in last week for a battery change, got appointment booked for the next day, time from check in to driving away was only about an hour.Michelle has been very helpful with answering questions and solving problems, and Angelo was awesome with getting my issues fixed quickly.Any issue I’ve brought to them, they’ve addressed promptly, fairly, and with transparency. They’re incredibly nice to deal with, and I’ll be back for my future car-related needs.(And they have a comfy, spacious waiting room with a tv)Thanks again, Brian & crew!
Mechanics did a great job on all the repairs to service the auto. Excellent customer service from the front line staff to accomplishing all the work.Honest and friendly. You can tell they care about quality and integrity with their business. It was good to see this and thank you for doing such a nice job on all the services.
Excellent communication regarding a discovered problem I was unaware of at the time of service request. Pictures, explanation and estimate sent in a timely manner, enabling me to make a knowledgeable decision.
Service was good. I like the fact they used Carfax to see what maintenance had been performed. However they did not reset the computer to say maintenance was done.
I use Eagle to maintain all five of my households cars. I tend to maintain them rather than replace, and Eagle has been able to keep them running for quite some time now. There has never been an issue theyve not been able to resolve.
Andrew was the best automotive service adviser I have ever worked with at any repair shop. Direct, communicative, friendly, and knowledgable. Not some aggressive sales pitch, just a thorough descrition of the good news and and bad news with the information to let you make your own decisions. I will gladly go back.
Had no heat so heater core required replacing. Now working. 4 stars because it took a bit longer than expected. But the store was in constant contact with progress reports and the job is a tedious one. They explained the service on detail. Customer service was excellent. Overall, very satisfied with this work.
Very friendly, professional and fun. No delays in what time they told me my truck would be ready, got me a ride home with Lyft and the price was spot on!They will be my go to for my truck from now on
No one enjoys the discovery that your vehicle needs costly repair, but we feel really lucky to have found Eagle Automotive to help us get through the process! Eagle offered discounts wherever they could, patiently and thoroughly explained all the technical details, and prioritized the most urgent problems. We had done some shopping around, and we found Eagle to be the most knowledgeable, honest and cost effective - way superior to other shops, especially a dealership we consulted. All that, and very pleasant to work with as well. We also discovered that they actively support community needs with generous donations like food drives, adopting families for Thanksgiving, and even donating cars to families in need. Oh yes, Eagle has definitely impressed us and inspired us! We will continue to bring all our vehicles to them, and will recommend Eagle Automotive to friends and family.
I have had my Prius in 3 time in the last few months with headlight issues. The 1st time we had the housings replace bc the driver’s side headlight kept going out. A short time later I had to bring it back for the same issue and they did something to secure the bulb because it was loose and replaced the bulb. I had it in last week because the passenger side light went out. They replaced this bulb and it is HALF as bright as the other bulb. What do I need to do to get this fixed CORRECTLY? I am very close to finding another shop. Not a good customer experience
I recommended my son take his vehicle to Eagle Automotive for replacement of the oil coolant lines, I have used them in the past and felt they did good work at a reasonable price. They charged him $601 for parts and labor to replace the oil coolant lines and $250 for a transmission service.When he told me the cost I thought it was high because I received recent estimates from 2 Toyota dealers for the same work on the same type of vehicle (Toyota Sienna) that I own. Toyotas estimate for parts and labor to replace the oil coolers lines was about $450 and $150 for a transmission service.I then contacted NAPA and found the price of the polished aluminum oil cooler lines was less that $170 (I understand Eagle Automotive buy their parts from NAPA). The Toyota Dealers quoted me a similar price for the part. Yet Eagle charged my son $350 for the part. He was also charged about $250 for the transmission service.So I went and visited the folks at Eagle Automotive, and they could not explain the more tha100% difference in parts and said this was an anomaly and offered 4 free oil changes for my son. I think my son was taken advantage of and I feel bad that I was the one who recommended he use Eagle Automotive. In the end he could have saved about $250 if he had used a Toyota dealer,
We LOVE Eagle Auto. Each time weve been in everyone is extremely professional, explains the services and great detail, and they always get what we need done very quickly. Most recently we worked with Andrew and he was fantastic. Well definitely continue to use this location!
I went in to get an oil change and they crashed my car and didn’t even have the courtesy to tell me about it. I had to figure it out my self. I wasn’t very happy and the employees didn’t help with their snarky remarks. If that wasn’t bad enough they didn’t even comp me for my service. The least their “business” could of done with all the inconvenience they caused me. I do not recommend using this business. The foundation of their company is set on poor values.
Trustworthy and quality work. I’ve been impressed every single time I’ve brought my car in here. They are fast, professional, and have always done good work.
This place offers excellent service both in customer service and auto repair services.
They did an excellence job addressing my concerns and doing the repairs in a timely manner.
I have been taking my 2004 Xterra to Eagle for years! They have done and keep doing a fantastic job to keep my baby running and in tip top shape! Thank you Eagle Automotive!!
These guys got me in and out same day, fixed the problem (another place could not diagnose), and did not try too upsell me. I have never used them before, nor did I have a prior appointment. I would of been in a serious jam without them, Bravo 👏
I found a get to know you oil change coupon. I dropped my car off at 11 I was greeted and checked in by another advisor. She was so helpful and personable. I did have to leave my car all day that was a little bit of a bummer but they made it better by ordering and paying for a Lyft home. It’s also fair with COVID and all. I got a call in a couple hours that it was ready. My service advisor explained in great detail the other things that need attention but not once did he pressure me into anything I couldn’t afford. I will be returning and most of my friends and family will be coming to this location.
Great customer service. I like coming here.
The guys over at Eagle Automotive have been really helpful through a few things with my car. First my alternator went out and they help me through that. Second, I had three broken motor mounts and my brakes were shot. They did an in depth check of everything in my car. They let me know what needed servicing but never pressured me into anything I couldn’t afford. They made recommendations for what is the most important and told me to keep an eye out on some other things. They’re super helpful and also super nice. I would recommend Eagle Automotive.
Great job and nice to deal with.
I am writing this as a big thank you. This business is around the corner from where we live and we have used them for a few years now. We have five cars and most of them have been in for oil changes, new snow tires and basic up -keep. They even helped me put a ski rack on my daughters RAV4 last Christmas as a surprise for her. This time, their help didnt even involve taking a car in for service. I called Erik and asked for a quick quote over the phone on a cracked tail light repair on Jeep that we had recently turned in on a lease. The after lease inspection quote I received from our leasing company was $1,133.80. Erik got back to me quickly saying the repair should be in the neighborhood of $350.00! He referred me to an official Jeep dealer who also helped me get a written quote for $350. 00. I was able to go back to our leasing company and get the charges reduced. With Eriks help, we saved $780.00!Here is a picture of the tail light which I sent to them. Erik quoted it over the phone which was so quick and convenient for me.What he says is true. They only want to do the best they can for their customers, making sure all of us get a fair and quality experience. Great job! Thank you!
Friendly, fit me in their busy schedule, did a good job on the synthetic oil change.
My only issue is seemed your $110 fee to test check engine light was unreasonable high, which made me wonder if your on my side. It made me think I might need to going somewhere else in future.
This place makes you feel like family. Eric took great care of us and gave us a price that could not be beat. Cant recommend this place enough.
I dont take my vehicle anywhere else. Its hard to find an honest mechanic shop but that is exactly what Eagle is... honest. Quality individuals that do quality work.
The team at eagle were really great. My car had quite the funky issue going on and they worked diligently to help figure it out. I would recommend them for future repair needs.
Took a used car in to Eagle for a pre-purchase inspection. They were very thorough, and the digital report was great, included pictures. Fantastic value and peace of mind before buying that car.
The folks at Eagle Automotive are very helpful and professional! We have had multiple things worked on over about 10 years on our vehicles. They are honest, and do great work. Ive even had them check out a leak in my tire once and they did not charge me! I highly recommend them!
Eagle has serviced our cars regularly since we have been in the area and they have always been timely, reliable and honest.
I was passing through Denver on a cross country trip to CA, and had been experiencing a very slight amount of reduction in engine coolant with no visible leaks. So I requested radiator flush, along with pressure test of the system, and then general diagnostic check of all systems, Eagle quoted just over $200 for that, they then called me after dropping the vehicle, saying one of the radiator hoses needed replacing, so they recommended replacing both hoses, and that required purchase of a kit to do that, final bill $700! I felt that was pretty extreme cost wise, in future faced with same dilemma and having more time I would have shopped around, they were kind enough to give me a print out of the CarFax report.
Amazing! Had a cheap alignment done elsewhere and lo and behold my check engine light came on. Eric hooked me up and took care of me in less than 10 minutes. He assured my vehicle was safe to drive, explained why the light came on, and gave me warning signs for what would happen if it was NOT safe to drive. They are my go to favorite shop, I never feel like Im being ripped off here. Highly recommend.
Would highly recommend this shop. Our truck is 14 yrs old and it runs like new now. Courteous, professional staff with highly skilled mechanics that kept us informed every step of the way and went above and beyond to make sure the job was done right.
Thanks for the care of my vehicle and thanks for ID on my catalytic converter to hopefully deter thieves from stealing it.
What a professional and knowledgeable team. Eric was thorough and patient as he walked me through different options and pricing. Would definitely return. Thanks to all at Eagle Chatfield - Eric, Ron and Mike included!
Great shop, love the way you get to see all the prices for each repair and reason why with photos for proof. Also very honest took my truck in for new breaks and they came back after I approved work for all 4 and told me I only need rear. Would recommend to anyone
I appreciated that when I asked for a transmission service that I thought I probably needed, honest Eagle Auto when they got into my transmission called me and encouraged me to adjust to a not as expensive maintenance of my transmission ...refreshing to say the least!!!!
I received and oil change and tire rotation and this was by far the best place I have ever gotten this from. They were very COVID friendly and easy to work with. I have already referred some of my friends to them!
When my Lyft driver dropped me off, one of their technicians started pulling out of a parking spot towards me. At night, no lights on, windshield completely covered with snow. Driving blind. I had to jump back into the Lyft to avoid being pinned against the car. He hit the Lyft’s door and then finally stopped. He got out and said he heard me scream, but kept driving forward anyway. He acted like it was funny, and kept saying you’re fine, the car is fine, everything is fine. If I had already closed the car door, he would’ve 100% hit me and could’ve killed me. They still charged me for the oil change. They did not let the technician go for his negligence, even though he apparently lied to his manager about what happened.Update: The manager called me to offer a refund. Weeks later I called back to check if that was done, and the manager told me he’d look into it and call me first thing the next morning. Did not happen. Not sure why they would offer a refund in the first place if they had no intentions of following through with it. Also found the other customers’s review who’s car they crashed into my Lyft. He wasn’t even told it happened and they didn’t refund him either. Y’all are awful and should be ashamed of yourselves for treating your customers like this. But judging by mine and the other customers experience, y’all could care less.
Very professional. Michelle, and the rest of the staff seemed very polite. Im taking all of my business over to them. Rich Shawcroft
Eagle Automotive has worked on our truck several times and we have always received great service. We appreciate their knowledge and communication. Kyle is great to work with and our truck always comes back working better than before.
Their manager team was very professional and resolved my problem. If there is any problem, they will deal with it as soon as possible during the working day. Thank you very much dave and his team.
Fantastic Experience! This Automotive repair shop gets it right, from the moment you arrive, to the moment you depart! The prices are very reasonable, the staff are kind, patient to explain everything, very personable. While I was waiting for my car to be finished I observed that they have had some customers for a very long time, knew their families, etc. I didnt know that this level of customer service still existed. Refreshing! This is our new automotive shop. Thank you Eagle staff! Awesome job!
They took excellent care of me and my truck. They kept me informed and up to date with an awesome digital inspection with pictures of what I requested to be done. They had all the services completed in the time they quoted it to take. I would recommend anyone looking for a service center you can trust go here!
The guys at Eagle Automotive were great! We took my daughters car there for her 40,000 inspection, oil change and tire rotation. They were thorough and did a great job. We recently bought a new car and took it there for an oil change. Again, they were thorough and fit me in even though they didnt have any appointments available. There was an issue with a small oil leak in the engine. They took the time to explain what was going on and that it was still covered under warranty. Very pleased with everything here! We definitely found our new mechanics! Highly recommend!
The team at Eagle Automotive are genuine and honest. Erik is who I dealt with mainly, with incredible customer service and constant updates on my vehicles progress. I highly recommend this shop!
Wonderful service. They were informative and provided multiple options for how to move forward. They were patient as we had a hard time deciding what to do with our vehicle. They also arranged to have our car towed and made it easy to work with them.
I wondered why this company had so many five star reviews when I first called them frantically, as my only car could no longer make it up hills (and I had just moved up in the mountains). But the service I received from Eagle Automotive Service was by far the best I have ever experienced.The only downside is that it is maybe a little expensive? My check engine light diagnostic was around $160, which was much higher than I had ever been quoted before. But Eagle Automotive absolutely made up for the price, when they delivered a Full vehicle diagnostic via email (so no in-person up-sells) with pictures and prioritized issues, which will absolutely help me take care of my car in the long term.The prices they quoted for my repair were exactly what I paid, they called me throughout the day to update me on my vehicle, stayed late when I had to catch a ride to pick up my car 20 min past closing, and walked me through each issue with total respect.Being young and female usually means I experience condescending employees at auto shops; I am often over-quoted, under-explained to, and taken advantage of. This experience was a complete 180 from every other experience I have had at Colorado Auto shops, and I am so glad to have finally found a place that I can trust. Thank you again!
Daivd and team always takes care of me and my family. Couldnt be any happier with Eagle
This place has been the best experience when it comes to auto repairs, its already stressful when dealing with car issues. Eric was extremely friendly, professional, and honest with everything I asked about. I was expecting to pay 1000 dollars plus for my AC repair and it was less than half. The part I needed was discontinued and they still put something together to make it work. Definitely recommend. A ok in my book.
Very professional and prompt service, good explanation of needed repairs.
Got an oil change and the service was fast and easy! They don’t push you to buy things you don’t need, which almost never happens especially with me being a girl. Can’t complain and will be going back for future oil changes. Great price too! Overall 5 star experience
I’ve always had good work done by this Eagle on Chatfield. This last time was a bit too rich for me and I had to settle for someone else.
Very friendly staff. No complaints. Transmission working great. Thanks
Eric and David treated us like family! Their service and care for us was over and above anything Ive ever experienced. I highly recommend Eagle Automotive!
Amazing. Well definitely continue to use this garage!
Thank you, thank you, thank you, thank you!! I cannot thank you ALL enough!!! I purchased my Jeep right after Christmas. Noticed its been shifting funky a few days after I bought it. Its been to multiple dealerships between now and then with nothing but reprogramming the computer over and over again. It was still having issues and thanks to COVID our dealership closed but let us choose our place to have the car fixed. A brand new transmission later along with other issues resolved, hours and hours of man work, they got my baby working perfectly! I am beyond grateful.
Highly recommend Eagle. They deliver excellent service.
Followed Covid-19 guidelines, inside the shop and inside my car. I felt safe here. I should also mention they do a good job with my cars. Ive been coming here for years.
Unexpected cracked radiator caused overheating problems! On a Friday afternoon I called hoping for a miracle! Jeff was able to get parts & have mechanic available to complete repair that same day!! As a single parent, I urgently needed my CRV Honda repaired ASAP. With the assistance of Michelle at their S. Platte Canyon location trading space & mechanics, Eagle Auto had job complete before close of day!! INCREDIBLE CUSTOMER SERVICE!! They went way above & beyond to provide me the service I desperately needed on very short notice.DOUBLE 5 STARS WOULD BE MY REVIEW. Highly recommend!!!!!
David took great care of me. He has done everything to fix the problem and then some. Thanks for all of your great service and care over the past 10 years!!
Eagle Automotive did our vehicle maintenance completely contactless. They did a great job and we didn’t even have to go inside their storefront. I’d recommend their services anytime, but during the pandemic they are taking the steps required for their customers and employees safety, and we truly appreciate that!
I’ve been taking my cars to Eagle for years. The best thing about Eagle is I trust them. I never worry about the advice/suggestions they give me on what needs to be done for my vehicle, because I know they always have my best interest in mind.David was recently full of great tips for me in my search to find a good and reliable used vehicle.I will use Eagle indefinitely!
The staff here are incredible. Even when I couldnt figure out how to open my Jeep hood (I even looked it up online and who knew there would be a covered key hole in the grill!), and even when something that hadnt been working began working when they tried to diagnose it, they contininued to treat me with the utmost professionalism. They were prompt in contacting me with updates throughout an intermittent engine light diagnostic process. When I didnt understand something, they talked me through everything until it was clear to me. I dealt most with Eric and Dave, and they are the best! I will assuredly keep bringing my vehicles here for future repairs.
Wonderful service from Eric, fast, great communication, and it cost under the quote price! Will definitely be back.
The guys at eagle are awesome. Very welcoming, detailed and provide great service. They take pics of all aspects of your car for a simple oil change then text u the results. Totally a cut about.
My tire replacement was well done.
Bottom line: if you are not satisfied, Brian Bates, the owner, will make it right.That is as important, if not more important, than the work they do on your vehicle, which is usually a good job, better than most places.Because of Brian, I feel I can trust them after having done business with them for over 3 years. I have done business with plenty of other places and have never really felt I could trust them.
One of the best automotive experiences I have had outside of family friends. Insane customer service mixed with personalized recommendations and expertise. Wouldnt take my vehicle anywhere else. These guys are the best in CO.
I brought my Jeep in for a oil change and full winter check. The staff was great to work with and the prices were very reasonable. They gave me a digital inspection of my vehicle which I have never experienced before. Very cool!! David was very knowledgeable and friendly to deal with. Thank you Eagle 😊
Chris and Dave are exceptional. My son and I have been getting major repairs done on our 2001 Jeep Cherokee and have had fantastic experiences with Eagle. I would definitely recommend them to friends and family!
Simply the best customer service and mechanics you could possibly ask for.
My wife had her car in for an oil change. Everything was smooth and fast. Very friendly, courteous service, which you always get at our Eagle site.
Jeff and his team solved an intermittent problem with my 2000 Isuzu Rodeo. They made every effort to minimize cost and communicate with me. It was an overall great auto service experience.
Eagle is always thorough, trust worthy and does a great job. They suggest work only when needed and take my concerns into consideration. And of course Zach is the very best!!
Been keeping the vehicles in my family running well for the better part of a decade now!
Eagle was able to get our car fixed in a speedy manner to get us back on the road. I feel that their prices are reasonable as well which always helps!! Will definitely be back in the future.
Went out of their way for customer satisfaction means a lot in any business but especially the auto industry
I took my car in due to some transmission issues it had been having for a while. I had tried getting it checked out at another shop and felt they were not thorough. Eagle not only found a faulty switch in the transmission and fixed it, but they also looked up previous maintenance and recommended other maintenance that should have been done earlier. They were thorough and professional and I will definitely come here again for other service.