Fair pricing. Good work. Owner and employees are really nice guys.took a little longer than expected. Been there 3 times now and they always fixed our issues. I recommend them for phone and computer issues.
Maxwell has fixed several of my phones hes fixed one phone screen 4 times I believe and one of those he didnt charge for. He treats everyone like family, hes very professional. They always stay busy so YES if the place is unorganized its cuz he dont have time to do it himself. If someone dont like the looks of his place yall should clean it or just dont go in there. SIMPLE!!!!! thanks for always being great MaxwellLove Maxwell Jr. Lol 😂
My experience at Maxwell Smart was cordial. The brother treats you like family from the moment you walk in the door. Ive read several of the reviews on here...and it is my opinion that some people may be misconstruing Mr. Maxwells reception of his customers. I got a strong feel of the aura of your traditional mom-and-pop shop treatment from Mr. Maxwell that you dont get to experience much anymore with everyone feeling they have to be so politically correct. I do not consider it at all unprofessional the way Mr. Maxwell operates his own business. I enjoy his conversation and his joviality. He is a positive person and has good energy.My experience with his service has been exemplary each of the two times that I have entrusted computer repairs to him. With my last experience, I told Mr. Maxwell, myself, that I believed that my power port or computer jack, whichever is the correct reference, was shorting out or faulty. He quoted me $80 to fix it and an eta of Monday. I dropped it off on a Saturday. I called Saturday morning. Mr. Maxwell informed me that my computer was ready to be picked up, and that, he did not, in fact, have any problem with the jack. He said that he power cord that he was using plugged up and charged the computer fine. When I got to his shop, I showed him my power cord, and he immediately recognized a small cut in my power cord that was certain to be the reason for the short. He adjusted my price to $40 for the power cord he sold me and we went on to share intelligence about our mutual love and intrigue with Black History!Mr. Maxwell...we got your back. You are only human, and it is understood that you cant satisfy everyone. There will always be an unsatisfactory experience with any business. As-Salaamu Alai-kum, Brother!
Very straight to the point. Glad I called 1st & didnt make a blank trip.
If I ever needed a laptop fixed again, I will most definitely be returning to Maxwell. Everyone that I went to told me it would be around $300 to get my screen fixed. Or they told me I needed a new laptop. But whenever I went to Maxwell it was only $80 and he had it fixed QUICK! I called him at 3:44 to make sure I was at the right place, went inside, and told him about my laptop. He called back at 6:19 telling me it was ready to be picked up! I would most definitely recommend, he’s quick, has affordable prices, and he even engages in conversations. Amazing Business!
He was the best and good prices
Great place ..
MAXWELL SMART DID A GREAT JOB FIXING MY LABTOP SCREEN TOOK IT ONE FRIDAY IT WAS FIXED THE NEXT FRIDAY AMEN 👈 IM BACK IN BUSINESSES AGAIN 👍🤜💯 CHECK ON PRODUCT GIVE TIME FIX IT KEEP YOUR TICKET AND THINGS WILL GO 👍 SMOOTH 👍 ONCE AGAIN FANTASTIC SERVICE 💪 QUICK BLACK BUSINESS ROCKS 👈💯 THANKS 👍😎
I can only say that I received my money back due to him not being able to fix my ipad. His business must be sought after because he was always busy fixing something. He was very nice and pleasant to speak with. I believe that if he hand extra bodies to help with his business it would run faster. But he is in the business for himself so it would go against the grain due to him having to employ extra people. I wish him nothing but best and continue to strive in life and in business.
Very knowledgeable of all electronics
G re eat pricesWeird communication going on with phone call
Awesome job always fixes the problem fast an cheapest in town
Very unprofessional!!! Please do not go there! He broke my phone and caused me $350 repair!! Walking around the store smoking cigarettes and walking barefoot like hes at home.. I will be reporting him to BBB also. And please go check out his reviews on YouTube. I have my whole experience with him in the comments below. Run!! He will damage your technology and lie like he didnt do it!!
My problem got fixed but inside that shop. I have never seen a place of business look so unorganized
100% helpful..skills and/ or expertise..
Fixed both of my computers,was ready when he told me to pickup.Still working good.
Great guy tech smart and knows his stuff
Great guy. Reasonable prices. 40 bucks to fix most anything. If theres a problem hell take care of it. Last time I was in, I had 2 computers striped and screen put on another. The screen I got from ebay wouldnt work. I had to buy another from Dell and even though he had to do the work twice there was no extra charge
Disagree. My computer has been with him since before Thanksgiving and I still have yet to hear anything. Ill be by today to pick it up, fixed or not!!
Ive lived in little rock all my life and have been seeing this store since I was a little boy. I wanted to believe in this guy but he ended up letting me down after all that talk. Worst 400 dollars I ever spent. Claimed he had been doing grillz for years but i purchased one that I havent even worn but once and already its fading and has a greenish color to it. I TOOK VERY GOOD CARE OF IT. Not to mention i took it to be inspected after he claimed it was 14k but its completely FAKE and he claims he gets them from Texas so no refunds...No more support your local business for me and you can thank MAXWELL for that.
Maxwell is a dear friend, and a honorable businessman, developer and a strong entrepreneur.Who believe in giving back to his community.
Went in to get a quote. he started asking me about my ancestry -. When you are mixed you have family with all shades of colors. Very disrespectful to read a book by its cover. I guess he was trying to teach me about black people Truth is I am black and white proud of my family.And yes I did READ Him this doesnt make me feel proud - I am just humanWhen I read the reviews I cant believe others have seen the same bad - disrespectful - dirty in and out the businessYou would have never guessed it from driving by the building on Baseline Road several times a dayBut lets get back to the business. I made the stop at his business for a quote. And I never received a quote.I come from family black owned business in Helena. I am 55.I see why people dont go to black business. They forget how to give respect to their customerFirst thing I noticed was a dirty parking lot with two old van with the company logoOne with the window out. Walking in I noticed him is eating. Never made me fill safe or welcome or said Welcome to my business.If he had just answered my questions - this low rate and review would not be hereAnother thing I have a BA from philander Smith and a MA from Webster university.Why do my black business owner have to be so unprofessional.Next time if you do nothing else please make your customer fill welcome as well as safe when they take their time to walk into your businessYou let your money walk right back out your door.Sir Huey Bo Bo I I
Sometimes he can be a rip off.
Was suppose to get a phone fixed. They had to order the piece. I called a few days later he said it would be a couple of days he would call me and I never heard back from them.
Great Place to go get your computers fixed...Awesome Place.
I love you people were very nice
So I went here to get my phone screen fixed, because he told me he would fix it in the same day. He told me from the jump it would only take an hour and a half to fix my phone screen. I come back and he says it won’t be ready till tomorrow ( keep in mind this was on Tuesday). Everyday until today he promised it would be ready later that day or “tomorrow”. It ended up taking 3 days instead of the hour and a half he promised and gave my some bs lie about the screens not making it. What kind of repair shop doesn’t stay stocked up on materials? No wonder this place is hanging by a thread.
Great people, great pricing, lead time was a week longer than promised but he kept me updated so it wasnt an issue.
His business Looks nothing like the pictures, it is very un organized..A friend took my computer to Maxwell, and when we were never called to pick up my computer, we went to check on it, and he couldnt locate the computer, and he allowed me to look through the clutter for my computer. He looked at his cameras and realized that he had given my computer to the wrong person, and I am still without a computer because doesnt know who he gave it to, and he refuses to replace it. DO NOT USE HIM!!
Always professional and dose grate work
He is ok. Not the best. Took the wifi off my laptop when I brought it for him to take care of the virus. I had to bring it back and wait for him to put it back on. Believe he goes through pictures and what not. Wish he could do a lot better.
Maxwell knows computers...great customer service
Hung up on me. Asked if they repaired power ports. Walked in the store 10 min later and its not busy and looks organize. Obviously dude takes money from low income fams with no tech knowledge. I usually wait till after service but dude obviously can pick and choose who to be stuck up to. Good luck
Some one from the Dee brown Libary stole my laptop and I stop by to ask had some brought in recent the laptop to get a new os put on it. Claim he would look at cameras and never call me back.
Good place to get any technology related stuff at a cheap price
Maxwells is a good deal for people that lives to get good services not high prices.
Smart and found what my daughter needed quickly
I took my house laptop for service he lost it or resold it, then became really rude with me when I asked for a replacement
Great person to do business with
It wasnt me
A nice and friendly place to visit
Its ok
Love Maxwell!!!! Crazy as hell
Good deals
Fast and reliable..
Great place
Prices never right to high
This place is closed down.
Good people
This guy is the best!!!!!