Great customer service. Solved my problem the very first time and even answered others that came up. Will be a Geek Squad customer for a long while.

I highly recommend their annual service contract...

Geek Squad was absolutely Fantastic!!Les Turner and Nathan helped me set up my Gaming Computer . Great Guys

We have used them four separate times to help setup our house. Margie did all of our TVs and I can tell you she is absolutely amazing. She does a clean job and makes sure you have everything you need. It’s not their fault it’s a little pricey but the job gets done well. Thanks Margie!

Horrible service.

Perfect if youre looking for overpriced, incompetent service! I bought 2 years of geek squad protection for my laptop, and when my hard drive started failing I brought it to them. Im capable of replacing it myself, but I bought the service as a type of insurance because it was sold to me as a well repair all problems under this service at no additional charge. Well naturally they dont cover all problems, and after waiting a week for them to confirm my hard drive was failing (I showed them the test results to prove it when I dropped it off) they informed me that I would have to order recovery media for the hard drive (decent customer service would order the part for you and charge you at the end, right?) So I spent the extra 20$ to get a flash drive of data mailed to me, and made the trip up there the next weekend. At which point, then they will finally sell me a hard drive (note: also not covered under my protection plan) and install it which will take a couple more days (can be done easily in an hour, Ive done it.) Then they call over a day later to inform me that the hard drive THEY sold me wont fit in my computer and again I will have to special order it!! At this point Ive spent 3 weeks waiting and bringing them parts and no progress has been made on my computer.In conclusion: NEVER BUY ANY GEEK SQUAD SERVICEInstead, pay your local slightly above-average 12 year old to look on youtube and fix it. I bet hed be thrilled with 20$ and could do it exponentially faster.

Guy was cute, and very knowledgable!!!

Brought my hard drive here once for backups, I paid almost $100 bucks for a couple of DVDs worth of data. When I tried to restore the data, the DVDs were unreadable.

Cant get through phone or chat. Ability to contact is not good