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Discount Tire & Brake Inc
7325 Kanis Rd, Little Rock, AR 72204, United States
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Discount Tire & Brake Inc

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Wi
Review №1

Great folks. Had a mix up on tire selection for my Subaru Crosstrek. Lorenzo handled it professionally and courteously. Thank you!

Ke
Review №2

Had to get my tire plugged. Had me in and out in about 20 minutes even with a full lot. Friendly staff and didnt try to scam me like most places do! Highly recommend!

As
Review №3

For it being my first time here, the customer service was amazing, all the guys were super nice and very helpful! The service was great, and i didn’t have to wait for a long period of time! The best part about it is, they didn’t break my pockets to change my rotors and brakes! I will most definitely be coming back to them for more services on my car! Thanks gentlemen!!

Br
Review №4

Ive gone to these guys for three separate issues with my vehicle over the last two months, and Ive found them to be completely honest and competent. Based on my experience, you dont have to worry about them trying to rip you off by overcharging or recommending unnecessary work.

Wo
Review №5

I have been dealing with Discount Tire and Brake for 20 years now, and have always found their prices great and their service outstanding!! This morning I went in to have a tire fixed (nail) and I was in and out in 30 minutes. This place is excellent and I have sent plenty of customers here

to
Review №6

This is one the most friendly and reliable an efficient business I have dealt with in a long time. I trust them to service all my family automotive needs. Having been a mechanic their turn around time is unbeatable. And they service their workmanship. The prices are very reasonable. Give them a chance and you will be a repeat customer. They have some of best Tire &Accessories prices in Little Rock.

ti
Review №7

Ive been coming here for about 12 years now. They always take care of my cars needs. The guys here are super friendly and very helpful. Never had a bad experience with them.

Pa
Review №8

I received great service on 4/29/21 a beautiful Thursday afternoon. Luckily I worked the morning shift that day so after work I went by Discount Tire and Brake, Inc. the grinding of my back brakes had me nervous. I arrive at 4:15pm and was ready to leave at 5:15pm. I felt the cost was fair $369.04. Lorenzo was very kind with great people’s skills. I observed how all the employees treated each customer with the upmost respect. I’ll definitely do business again with Discount Tire and Brake, Inc. located at 7325 Kanis Road, Little Rock Arkansas, 72204.

Be
Review №9

I originally purchased four 35” General tires from Discount Tire & Brake around December of 2020. I also had them mounted and balanced there. I made sure to ask at the time of purchasing the tires if the company had the ability to mount said tires without damage and was assured that they could. Unfortunately, when I got home I checked over my wheels and there was gouging into the aluminum of the wheel where the wheel clamps of the mounting machine dug into my wheels. This was not just chipped powder coat, but gouging of the metal of the wheels. I assumed that a mistake was made and the pieces to protect the wheels were negligently left off of the machine. I understand that mistakes happen so I just let it slide knowing I would never have tires mounted here going forward. I was not going to encourage my family that uses and recommended the company to me to stop using the company.However, during my first tire rotation, I heard something rolling inside one of my tires. Today, I went to the shop to give them the opportunity to fix this mistake and they found that one of my TPMS was broken during mounting and was loose in the tire. Another mistake, but it is forgivable if handled appropriately. I was originally told it would be $99, but I pushed back and they handled it. When my vehicle was being brought back to have the work done I inquired as to why the wheels were damaged when they were initially mounted. I iterated that I did not want any compensation for that issue. I just wanted to know if this was something that rarely happened, was typical for the company, or if the issue had been fixed. The employee I was speaking with said he would find out. They bring my vehicle out for me, never answering my question.Sure enough, I inspect the one wheel that was worked on and there was fresh damage, the same as last time. I showed the employee he did not initially seem to care. He wanted me gone. I iterated that I did not want compensation other than an answer as to why this is happening. I was told by the employee, I am paraphrasing here, “this is how 35” tires are mounted and that damage is normal.” This is a patently false statement, you do not have to damage a wheel to mount a 35” tire. I pushed back on that statement and was met with him offering me a “discount” on my next set of tires just to get me out of his hair and avoid taking responsibility for the damage and explaining why it occurred. I did not want compensation for the damage. I just wanted to bring the issue to the company’s attention, discover why it happened, and hopefully have the company resolve the problem before the next customer has their wheels damaged. Ultimately, I wanted to know if I should tell my family and friends to stop using the company. An arbitrary “discount” on tires from a company I no longer recommend doing business with does not reverse the damage on my wheels and it certainly does not prevent the next person from having theirs damaged. This was my experience. I hope I am an outlier because I feel like the company tried to walk over me, and I do not recommend them.

Al
Review №10

I went in for the first time for an oil change (the first one since I bought my car) and they called with some news no one (especially a woman) wants to hear. Additional work is needed. After a few frantic phone calls back and forth with Lorenzo, they agreed to let me keep the bad parts so I could take them to my salesman, because I believe this problem should have been taken care of before I bought the car. Im sure they wish I wouldnt come back after all that 😅, but I definitely will. For a first time (female) customer, they treated me right and were so helpful and honest. Thank you, Discount Tire and Brake on Kanis!

Ch
Review №11

Great service, great staff. Called into 3 shops and they gave the best advice. I trust these guys.

Ka
Review №12

I’ve been coming here now for about 2 years. I love the excellent customer service I get EVERY single time.It doesn’t matter if I call or go in person the customer service has always been top notch.Being female I’m always nervous that I’ll be taken advantage of by some shady mechanics shop, but they have on at least one occasion told me that a service I requested was unnecessary at that time. I believe them to be fair and honest. Definitely going to keep bringing them my business.

Da
Review №13

The people are on the job.Know what they are doing, do it right.Fast and courteous. Not sure about the question about the prices - I bought the first two tires the first time I went there and the second pair a couple months later. Price went up a little. But I think I compared prices ahead of time and they had the best offer.And they were good about checking tire pressure for me and mounting an old tire onto my spare wheel and explaining things clearly.Good people. I wish them success.

Do
Review №14

I’ve been coming here for 11 years and have had 3 different cars. To this DAY they are still the best. Courteous, Friendly, and Quality work you can trust. They are clear and transparent about their prices and services, and they welcome and answer all your questions so you’re never confused about what’s going on.I’ve gotten tires, they’ve fixed my flats, and brakes done. They treat you like a neighbor, not a number.Prices are WAY better too. Environment is nice. And again I can’t stress enough about how awesome their customer service is!I’ll always vouch for and recommend this place to anyone. =).

Le
Review №15

My wife went in for a slow leak,The convinced my wife to buy 2 new tires she did not need, and 2 worthless tire warrantysSo she came home with $420 billThe rear tires tread are fine but don’t match the front now,She just needed a tire plug.. Beware…

Ti
Review №16

This place is absolutely awesome! Everyone there is really nice & friendly & very informative! They new exactly what tires I needed even mount & balanced for free! They let me know that my low bushels (or something like that) were getting worn down!I got flat tire & rotation protection! Guaranteeing that if I need it to bring it in they fix it for no charge! Very fast & efficient! Laid back atmosphere! Highly recommend!!!

Le
Review №17

Was greatplace. Friendly people and service

Li
Review №18

Prices are affordable and wait time is at a minimum. I literally waited under 30 minutes to get 2 new tires put on. Satisfied customer that will return for other services

Ka
Review №19

I cannot brag on these guys enough! They have helped me with brake pads, tires, oil changes, and tire repair. One time, another company wanted to charge me $900+ to fix a bunch of stuff they said I needed. Discount Tire & Brake fixed what actually needed fixing and saved me a ton of money. I can always trust them to do a good job and only fix what truly needs to be fixed. There are still good people in this world, and this business is one of the good ones! I will always give them my business.

Th
Review №20

Great local business with knowledge and experience and most everything you need for your vehicle

Gr
Review №21

They always take good care of me, work and personal!

St
Review №22

Great hassle free service.

Ma
Review №23

Been getting my tires and oil changes here since last Sept. Two trucks, & a flatbed trailer.Theyve done a great job every time.

Li
Review №24

Very good customer service.

QS
Review №25

Money Guzzlers. Did not fix everything. Over $700 spent and breaks still sound bad. I believe the job was purposely left unfinished so I would have to come in and spend more money. Unprofessional. I had my small 6 month old with me and he was patronizing me about the safety of my little one. Yea of course I care about the safety of me and my child thats why I was coming in in the first place. Should have just gone elsewhere. Would not recommend.

Te
Review №26

My car was running bad, I thought I neededOne and wasnt that. Lorenzo and TheGentlemans Up there fixed my car and it Runs like a new car. They will be the only one that l will trust with my car and truck.

An
Review №27

Respectfull friendly and knows what your vehicle needs

Ky
Review №28

I’ve been here 3 times fir the same problem and keep paying for my car still not to function right. I’m out of 1000 dollars

Ja
Review №29

New Tires and brakes and roters and all for a very great price.

Cr
Review №30

I love these guys. They are family oriented, happy, pleasant, professional and fun!

Sa
Review №31

They always treat me right and give me a good deal that Im happy with!! Thanks, guys!❣!👏👏👏

Ch
Review №32

Great Personal Service. Lorenzo, Ken and John are always friendly and calls me by name when I come to have my vehicle Serviced.

Da
Review №33

Very disappointed in my experience here. Had high performance tires put on my car. Long story short, they put 65 psi in both the rear tires and left it. I assume that was to lock the bead but that is a mistake that can cost someone their life. If I had driven the car in the rain and taken a corner too fast, that would have resulted in a crash no doubt. Good thing I always check after install. Many people assume a tire shop knows. This is what they do, install tires, and this, after not tightening lug nuts, its one of the most dangerous mistakes they can make.Follow up........Owner called and was very apologetic and said he would use the opportunity to educate the staff better in the future. I explained that I had no complaints with the customer service, just wanted safety measures in check and he assured me that is something they will work on.

He
Review №34

If I could, I would give this place 10 stars if it it would let me. I have to say, Ive only been to these guys twice and I have to brag a little bit they are just the most respectful guys. They are laid back and make ya feel welcomed right away. Always ready to help someone. Keep up the good work guys all of you. Your doing great! thank you! 😃

Jo
Review №35

I have been doing business here for years. They have always been great in taking care of my truck. If there ever was an issue they made sure to take care of it. I will stay loyal to these fellas.

Ni
Review №36

Great experience! Ended up having a problem with our tire(s)/alignment on the way to California from Ohio.Was able to get two new front tires (in a not so common anymore size), an an alignment all within two(ish) hours! Mind you, they were pretty busy already as it was. Had zero issues, great service and everybody was extremely friendly and helpful!Unfortunately from out of town, so, not sure if Ill ever be back myself, but rest assured if the time ever comes, you have my full referral and future business if Im ever back around.Not many shops around anymore that do business like these guys. 👍

B
Review №37

Great service. Excellent prices. Quality repairs. Use this shop for all my vehicles tire and oil needs.

Sc
Review №38

Came in at about 10 AM needing my brakes to be fixed. I asked if they’d have me out by 1 for an appointment that I had and they made me believe that they would. At 1:05 I was told they ordered the wrong brakes and someone was on the way with the correct ones. I immediately told them to put my old brakes back on and bring me my car back! So unprofessional. They told me numerous times that I was about to get the car from being fixed, which was a lie the whole time! I would not recommend!

QU
Review №39

Always always come here great services and friendly people

Th
Review №40

They were out standing they no how to treat you!!

An
Review №41

I went today ready to purchase a new tire, the came out to me I didnt need a tire just needed it plugged. They plugged it checked all my other tires. I was prepared to pay for my services all he told me was to have a great day. Thank you sir it meant a lot.

Ar
Review №42

Staff was honest and did not try to manufacture a non-existent problem for work not needed, that I thought was needed. I will definitely keep going back.

Zu
Review №43

Great customer service as usual! And, I love the protocols they have in place due to COVID. Great place, great group of guys...highly recommended!

Ka
Review №44

Great price & service. Very helpful staff.

Li
Review №45

This place is like no other in town. Everyone is always so friendly and helpful. You can’t beat their pricing or service. Long time customer who had another awesome experience today! Highly recommend Discount Tire and Brake!!!

Co
Review №46

Best tire and brake shop in the central Little Rock area hands down. An they do oil changes and other things as well.

Pa
Review №47

After moving to Little Rock a few years ago, I priced tires around town and Discount Tire and Brake was the cheapest. Since the purchase they have rotated them promptly each time that Ive came in. I have been to all three location and get great service every time, and they have yet to scuff my pretty chrome wheels. I will be using them for all of my tire and brake needs!

La
Review №48

The employees are very kind and generous. They help you with whatever you’re having problems with. Whether it’s a tire problem or an engine problem they’ll figure out what’s wrong with it. Your go to people are Ken and John.

Li
Review №49

Love these guys and appreciate their quick, complete, and 5 Star Service.Used them for over 10 years for cars, vans, trailers etc.

Ra
Review №50

I truly believe in the kindness of strangers! John, Eddie, and Dylan were able to not only save our road trip but possibly our lives! They were able to quickly diagnose a faulty tire and a failing drive shaft. These gentlemen were kind, courteous, extremely knowledgeable and all for a reasonable price that is echoed in their name. I wish we had a place like this back home in Louisiana! Id recommend discount tire and brake to anyone! A million thanks!

Tr
Review №51

Super great quality of service. The employees were very nice and helpful. There was none of the demeaning, acting like youre stupid sort-of interaction, which puts them head-as-shoulders above many other places. They had reasonable prices and I feel they provided a good quality of service.I had a semi-related problem the day after service, and upon returning, they apologized (even though it wasnt really their fault) and fixed it for free! And they fixed it immediately, too, getting my vehicle into the next available bay while I waited.Additionally, as I also need a new wheel for my spare, theyre going to look for an appropriate low-cost used wheel and give me a call. Really, these guys are great.I cant recommend these guys enough. Definitely consider then whenever you need tire/suspension/brake work done. I dont think you will regret it.

Ch
Review №52

Couldn’t have asked for better or quicker service!! I just popped up needing new tires and them changed around. Everything was done perfectly and I got back from my lunch break with minutes to spare!

Th
Review №53

Great service got me in and out while reasonably busy with new tires in about an hour. Really nice thing that happened were the guys behind the counter were being honest and not up charging the other people get work done on their vehicles. Not sure the cost of labor but the hours were spot on. Really impressed and I was a mechanic before it turned into my hobby.

Mi
Review №54

Awesome customer service and pricing. Would definitely recommend them.

Is
Review №55

Extremely friendly, fast and helpful service. I was in an extremely bad spot, not from the area, and broken down on the side of the road. When I finally made it to the shop they had me in and out with two new tires in about 10 minutes, great atmosphere and they also pointed me in the direction of a great local food place. 12/10 service from Lorenzo and crew @Discount Tire and Break ✊🏾💯

Be
Review №56

AMAZING SERVICE! ALL THE WAY AROUND. GOT 4 NEW TIRES ETC. AND WAITED LESS THAN 45 MINUTES!But what I was most impressed by was there customer service.Class Act. Will be back for brakes!

De
Review №57

These guys are awesome. Left my debit card at home. I live right up the street gave me a ride home. Thought I would be late for work. Look at God .. Thanks so much all of you.

Ar
Review №58

They will mess your car up so that you will have to come back and spend more money. Wouldn’t recommend.

Al
Review №59

All around great service.

Du
Review №60

My family has been taking our cars to them for almost 15 years and they are far and apart the best mechanics in the state. They are honest about their work and pricing and will take good care of you.

Je
Review №61

This is a good, honest quick-service shop. During my time waiting on brake rotors, I witnessed an honest practice that truly cares about its customers. They didnt try to get me to repair extra stuff; indeed, they only worked on the parts I specifically asked them to. These seemingly basic things are sometimes hard to find in an auto shop; I will return to this store for all of my tire, brake, and other quick-service needs.

ab
Review №62

Very nice people and very helpful got the work done quickly for a very good price

Ro
Review №63

These people have not ever let me down. Im always satisfied with the service, promptness, courteousness and prices. Check them out when you need their services and I dont think you will be disappointed

Se
Review №64

Good tires cheap. Great service.

Br
Review №65

Always great customer service, fast, efficient and dependable. Very upfront and forward with customers on whats going on with their vehicles. They always do the service they say theyre going to do and not trying to rip you off for money.

Pa
Review №66

Good people, good prices, that all do great work.

as
Review №67

If I can give yall 5 stars and the moon, I would it to those guys. They treated me like family and felt at home. Thank you very everything and I will be back in the future!

Ja
Review №68

Always professional and give good customer service

Sh
Review №69

Fast service!

EM
Review №70

I was surprised how long it took them to fix my tire. They were telling us 2 and a half hours but I was out in a little under 1 hour with a full house. Back to work, and back to my life. Glad I chose them over other shops. Price was good all things considered (I didnt care about how much it costed)

Tr
Review №71

Have taken my vehicle to the Kanis location several times for tire rotation, brake work, and oil changes and they do a great job. Very nice employees and they treat you kindly and honestly. I highly recommend them.

We
Review №72

Hands down, my go to for tires, oil changes, check this noise out! These guys are always friendly and as long as I have an appointment, I never wait too long! I had a 9 am appointment, got the oil changed and stuff checked, new windshield wipers and was driving away by 9:30!! The waiting area is comfy-ish (they dont want yall camping out afterall), they have a vending machine, coffee, etc. and they keep it clean. You wont be disappointed if you let these guys serve your automotive maintenance needs!

wi
Review №73

They were fast and friendly.

an
Review №74

Great service, great staff. Everyone was working hard to get the job done.

La
Review №75

I came in for a tire change within 30 minutes before they closed on a Saturday. But only did they get me taken care of immediately, the staff were more than welcoming, informative and helpful. After service like that, I will be a loyal customer and recommend them to my family and friends.

Ra
Review №76

They have great prices, are friendly and helpful, and they dont try to pressure you into buying something you dont need.

An
Review №77

The Kanis store led by Ken, Lorenzo & John has given my company and personal Vehicles for the past 2 years. We’ve bought 3 to 4 sets wih no product nor service problems.They even figured it how to install difficult 3rd row seats and didn’t want to charge meFast service, can do attitude at a fair price.Owner Tim Wiley can be proud of this great team.We here’s my F 150 flat fixed in 20 minutes 👌👍

Gi
Review №78

Reliable and quick service. Lorenzo was very professional in helping me choose the best and reasonably priced tires. Definitely recommend this location

Ke
Review №79

I have been a long time customer of Discount Tire and Brake on Kanis. The gentlemen that run the business are one in a million. The character of these men are hard to find today. They are honest and put the customer first always. I trust them so much that I have sent many of my friends and family. On several occasions, I have sent single mothers or widows there because I know they wont take advantage of them and will treat them with the utmost respect. The staff is professional and they always give you a fair price for impeccable service. Give the staff on Kanis Road a chance and you will be a customer forever.

Tr
Review №80

I needed a new battery. Was in and out in about an hour despite others being there too. Very friendly, even heard them tell an older gentleman that nothing was wrong with his car. Never thought I would hear that at a car shop before. Pretty cool.

Le
Review №81

Since the owner has edited his comments, I will just give you the cliff notes of the drama.Mistakes were made multiple times by discount tire and break on Kanis. These mistakes were pointed out by my husband and fixed by discount tire and break on Kanis.My husband asked for a quote on another service. He was quoted an astronomical price. We took our business elsewhere and my husband gave them a mediocre rating.The owner called my husband a liar.I rated them negatively. The owner implied that I am not sane.This truly cannot be rectified because discount tire and break on Kanis never once called or emailed or contacted us in any manner. If you choose to do business with them, I hope you have a better experience.

An
Review №82

Quick service that goes above and beyond. Reasonable prices. Polite, professional, and courteous. Awesome establishment!

Ko
Review №83

Discount Tire and Brakes has the best customer service in the Little Rock area and the best prices. I am always impressed.

Da
Review №84

John Wilson and his staff have taken great care if my truck over the last year with new tires, oil changes and tire rotations.Always friendly and prompt.

Ha
Review №85

I go to discount tire & brake every time I need to get my tires rotated or if I need new tires. They are friendly, professional and get the job done quickly. I highly recommend using them.

Gr
Review №86

If you are looking for fast yet professional and extremely courteous and friendly service, then this is the place to go! The staff here know their stuff and will always help you out, and for a fair price. They are A+

Ca
Review №87

Always great service. Works with you to come to a positive solution. These guys are genuinely great people. Busy for a reason.

Mi
Review №88

I wasnt doing any business but I was picking up a good buddy when he calls me and says they changed all 4 tires in less than 30 minutes!! Incredible work guys!!

Sa
Review №89

Amazing! I just left here and felt compelled to write a review. I had a hole in my tire plugged a few weeks ago by another place but kept loosing air pressure so I wanted to get a patch added. The quoted me around $22 for the job but when I got up to pay they said I didnt owe them anything. Im from a small town where things like that happen all the time but here in Little Rock.... never. Im so impressed by this place and I will be sure to refer everyone I know. Thanks again.

Ma
Review №90

Awesome service!! In and out!!

Je
Review №91

The employees were so friendly and helpful. I was convinced they would need to keep my car overnight, but they had it done in about 5 hours. Great service

Me
Review №92

The employees are very friendly. The wait time is very short. This is where we will continue our business.

pa
Review №93

They was awesome customer service I will be going back there.

Ch
Review №94

Customer service was excellent. Felt welcomed from the time I walked in the door til my tire was repaired. Service was fast. Would recommend to anyone.

Ph
Review №95

Wow. So impressed with these guys. From the moment I walked in I was glad I picked this place. Excellent customer service, great prices, and they got me in and out quickly. Highly recommend.

Th
Review №96

The staff were all really nice and professional great service great price just a pleasant experience for a dreded task

Eu
Review №97

Great price and amazingly fast service!

Br
Review №98

HIGHLY RECOMMEND This place is amazing! I called and they got me right in and put a new tire on fairly quick!! All the staff that helped and talked to me were very nice!

Mi
Review №99

Thanks Lorenzo, Great customer service!! It’s nice to go somewhere and you spend your money and they actually say, THANK YOU ! Very satisfied!!

K
Review №100

Great prices, tires and staff. The service is very fast and they are extremely helpful. Ive used them since 2006

Information
27 Photos
100 Comments
4.6 Rating
  • Address:7325 Kanis Rd, Little Rock, AR 72204, United States
  • Site:http://discounttireandbrake.com/locations.htm
  • Phone:+1 501-663-8473
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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