They were very professional and called me ever step of the way. My car was repaired to like new and they cleaned the car inside and out after repairs. It was showroom ready. They also helped with Enterprise making sure I got a rental. The staff is top notch! I would recommend them. I hope I wont need them again but if I do I will certainly let them do repairs!
The staff was very nice and explained everything I needed to know. My car was declared total loss after they discovered more damages and the interactions I had after that was good. I went to recover whatever was left in the car and I had all the help I needed.
Service King staff was very professional and courteous. They went extra mile to make sure that I am updating on my car repair. They fixed the front bumper of my carThey did a great job. I would recommend them to anyone who is looking for knowledgeable and professional service.
Service King-Little Rock, AR is top notch. The customer service provided was impeccable, as I was provided daily updates on my vehicle. My vehicle was not in the best shape, cleanliness wise; however, my vehicle was like new when I picked it up, inside and out. Most of my correspondence was with Ernesto. Ernesto is an all-around, top notch technician, standing by his word. He offered to take on my daily rental fee, If my vehicle was not complete by the date he set. God forbid me being involved in another accident; however, Service King is the shop I will use for my damage.
Outstanding customer service is what you can expect from them. Turn around time was 1 day!!! Thanks!
Left my car there in good working order with a scratch in the paint. When I came for it, it was so badly botched that the engine was vibrating the car, despite the fact that there was *no damage* to the mechanical parts of the car before I left it there. Avoid this place like the plague!
Very respectful and concern about our vehicles
This is the 2nd time Ive used Service King because of their great customer service and quality work. Id recommend them to anyone!
This location is great, but there is only one amazing, yet very overworking lady working there. They basically just take your car and ship it to the downtown center.
They worked on my vehicle, I literally had to reject it twice. The first time they literally didnt paint a portion that was damaged, the second time it was still not aligned properly and was rubbing. And they never worked on the door that shifted from the impact and now that door has rubbed paint away because its still not aligned entirely properly.I complained about noise, after complaint, and inspected the area, they used some time of porous foam/material to muffle the noise.They lifetime warranty their work, but I need the car and cant afford time of work or a rental car... so it will never happen, it shouldve been fixed the first time
Unfortunately I have been to service king a lot but I can say every time I go I am always satisfied. I love how they treat their customer and they stand on their word. It’s always reasonably and a clean facility. I recommend anyone to service king 🙂🙂
The place is always clean. The employees are nice and friendly. They do not play when it comes to servicing your vehicle. They get right to it and they finish in a timely manner. You wont regret it.
Not even close to assessing the vehicle properly. I had to go to the shop and walk them through the damages. The difference in a $2k repair quote and a totalled vehicle.
Service King really impressed me. They updated me and even cleaned my car inside and out!Ill be sure to recommend them to family, friends and even strangers!
The best
They are rude first of all. Second thing is that they made me driving all the way from conway just to tell me that there are paint chips coming off my chrome grille of my car from rocks. umm Excuse me your wrong. But the guys wanted to argue with me about it. Look here the customer is always right. DIDNT USE THEM.....
Allen was awesome in making sure I was kept up to date about everything going on. They got me my car back sooner than expected. I really appreciate you guys!
Great, but the pricing will burn a hole I. Your pocket
Service King did beautiful work on my vehicle. Marilyn went above and beyond to help me out with my situation and for that they have my gratitude. Thank you.
I had such a great experience here! After an accident I had to have my car in the shop for one month, Wayne was really great and kept me posted on every step of the process.If I ever need body work done again I will be back!
They did a fantastic job on my car, and communication with my insurer and me was excellent.
Walked in for hail damage repair estimate. After a few minutes later one receptionist spoke to another behind her they started talking about me while I was standing there relaying information back and forth that I clearly heard. Then one said to another it will be a while are you willing to wait? I said no walked out they seem to have no problem with that. If service is here is like their customer service at their front door dont bring your car
This shop was very helpful in my dealing with my damaged car. They kept me up to date on the progress of the repairs.
They where awsome great job!! thanks for helping me and my dad carlos
Dont even waste your time going here rather you are paying or your insurance is paying this place is so crooked! They dont know how to fix nothing, they give you your car back with nothing fix and with more things broken. The management is a joke, Im going to the BBB on them because this place needs to be shut down all they are doing is taking people, they have no skills. I wish i read the review before taking my car there.
Great place. Nice friendly people
Numerous delays! Loose excuses with no sense of concern.Vehicle returned with no engine coolant. Bone dry! Had to go to AutoZone from the highway due to burning smell. Took it back & was fussed at for putting in too much coolant.
Fixed my car in record time and great service.
Excellent rebuild of my front side of my car looked as if new
Love them!
Fast and easy
They go the extra mile to make sure everything is done right.
Highly over priced...I got lesser quotes at 4 other places...
They are fast, friendly and thorough.
Estimate only.
Friendly
All I needed was a bumper and rear quarter panel. Couldnt get it done after a week to order parts and a week to put them on. This place is a joke! They tell you it will be ready until you get there to pick it up.