Totally overcharging for shipping,, they used ups which week to deliver, while usps is half of the price with guaranteed 2 days delivery, then address was wrong, and Baltic wanted $20 for address change, while shipping is $13Scam and rip off. They arent there for customer.
Pretty impressed. Ordered late morning and only selected the cheapest ground shipping option, still had my stuff the next day. Very reasonable prices and shipping as well.
Cheaper, faster and more reliable than Amazon. Wish I wouldve found these guys sooner!
Have used them for 4 years. Prices are always competitive. Delivery is consistently on time. I can reach someone on the phone for questions, etc. Most of the time, even when something is back ordered, its out faster than I expected. Thanks to the team at Baltic for providing great distribution at a fair price.
I have used Baltic as my primary supplier of Ubiquiti, Mikrotik, and WISP related hardware for about 5 years. They offer excellent customer service, and retain an experienced staff with industry specific knowledge.
4 years buying Network and Security equipment from Baltic Network USA and... No one single regret!!!Staff is absolutely professional and friendly, every single time I go pickup my orders they treat me like Im part of the company... I wont be surprise if they have a 401k account setup on their payroll system for me, 😉.You guys rock, keep it up 👍
Look elsewhere... youve been warned. I buy stuff almost daily online. Ive never had an issue like this before. Joanna, the sales rep, kept asking for private information after I had already placed my order and refused to fulfill it until I provided her the info. I ordered an activation code and she kept saying that she needed private information because shipping carriers require it. This was after she had already confirmed that the code would be emailed to me. It was an attempt to get me to buy more expensive equipment that I did not need. Im glad we discovered this flaw with a $200 purchase instead of $20k purchase.
A gem, if you ask me.For instance, I was looking for specific SFP modules with a specific firmware, and they went above and beyond to confirm they had them.Been buying Ubiquiti and Mikrotik stuff from them on a regular basis. Speedy shipping, quality items, fair prices (often better than Amazon, even w/ 3 day shipping fees included).Very happy camper here.
Ordered my items online and they were delivered faster than expected. The items are also exactly what I ordered and exactly what I needed. I had no interaction with customer service so I cannot say it is good or bad, but the online ordering was super slick and the product was great so five stars from me.
Jennifer Nelson was great to work with!! Thank you very much vendor to vendor!!
Great customer service experience. Lauren Pyle was knowledgeable and extremely helpful. She worked quickly and tirelessly to help my team find our product.
I had a bad shopping experience with my order of MikroTik Metal 52 802.11ac Gigabit Dual Band Access Point INTL from balltic networks the did not work. i and they don t want to provide any support
Baltic Networks has great service, super responsive, killer sales entry and their order system is the best in the business! They know Mikrotik and UBNT well - have good stock on hand. Dont understand the bad reviews, we have been in the business 15 years and they are one of the best.
Great support and customer service. I have placed many orders with them and they have delivered every time!!
Baltic has great customer support and fast shipping! They also have a wide variety of products.
We order from them regularly; great pricing and great staff.
Best local supplier of network and wifi solutions with great prices!
Comment: Hello people at Baltic NetworksJust wanted to drop you a note, I have just received my third Ubiquiti gear shipment from you, and I want you to know this. Your communication with the customer in regards to order status, tracking and paperwork is 10/10, Your packaging and shipping department is flawless, well packaged, secure shipment, again 10/10. Your pricing is on par with any other online retailer again 10/10, you always seem to have stock 10/10. I have dealt with three other of the largest ubiquiti dealers, no one does it better. Kudos to you all, and may you have continued sucess.Thank you!Ben WoltersTo the reviewer who complains about cc verification, What???? are you real? You place a valuable order late in day, request fast shipment, all the signs of trouble, probably your first order at that, get real, theyre protecting your credit as well as complications from first time orderers.As for pricing is as good as most online retailers for these devices, and their shipping rates and packing are excellent, go back into the woodwork you two losers.Ben Wolters
100% failure on customer service. Ordered several items. Some items were backordered find out four days later that none of the items have shipped no phone call no email no nothing to explain or give me the option to break up shipping on critical supplies needed
Great company to do business with.