James and his guys have repeatedly done a great job on our retail 7 unit building in Lincoln. Replaced 1 old unit with a nice, new one at a competitive price. All contractors are swamped when its 100 outside but these guys always come through. Highly recommend.

These guys know their stuff. I found their work to be excellent and when we had an emergency situation they responded in a timely manner. I would recommend this company to any homeowner. Theyre very knowledgeable with the Internet of things devices. I have a nest thermostat and they were able to help make sure it was configured correctly with my HVAC unit.

Called this morning at 9:15 and by 9:35, James had arrived to work on our furnace. Its working great now- I worked with Cool Concepts and James for years with property management and will always recommend them to anyone needing help with HVAC issues. Fast, professional, efficient, and reasonably priced!

James (Cool Concepts) is one of those guys that will come at the drop of a hat, take a look at the situation and then be open and honest with you about your situation. Then he also accomplishes the work quickly and expertly. I couldnt ask for more!

Very reliable, efficient and honest.Highly recommended! Will be using only them from now on.

Great owner/operator business. Transparent with communication and only sells you things you actually need. Can be trusted for residential and commercial.

I have dealt with Cool Concepts on many projects. We work for a company that manages various apartment complexes around Lincoln and they help out with all of our AC needs. They are always fast at responding, very knowledgeable about many different things, and very customer oriented. I would recommend them to anyone and have used them personally for my own home. They will make sure you are comfortable in your home. Best company ever.

Awesome service! We came home today from a 10-day vacation to find our A/C not working and the house very warm. Jimmy was at our house within the hour to get us up and running. Very thankful for Cool Concepts and a quick response on weekend night at dinner time!

Awesome customer service, and a great price. I was having problems hooking up my gas dryer and they came right over and hooked it up. James made it super easy for me and even explained how he did it so the next time I hook up a gas appliance I would be able to do myself.

In 100 degree heat and a broken ac, we called Cool Concepts on a Friday night at 7pm and they came right on time at 10am on Saturday morning--despite being booked up for the day. He was able to solve the issue quickly and was extremely easy to work with (and even took his shoes off when he came inside.) we have found our hvac guys. Cool concepts is legit.

Called on Sunday - was here on Monday to fix the air! Got it fixed in about 30 minutes. James is very nice, and let us know the different options we could do. Thanks again!

A friend recommend that I give these guys a call and I am glad I did. Fast and efficient service. The customer was #1 and very reasonable prices. Thank you Cool Concepts.

James is the best. AC went out, hottest day of the year of course. He was at my house within 2 hours after my call. AC was back on in 15 minutes. Genuine guy, great service!

Cool Concepts is the BEST to call for reliable, honest service. They bring the best service for a reasonable cost you you can count on! We use them for yearly service (8 years now) as well as anything that might need to be repaired in our system!

These guys do great work. They showed up on time, did great work, cleaned up after themselves, and kept me informed throughout the process. During the bidding process James asked me questions about what I wanted, and gave suggestions on what was needed to do the job right. James and his crew know what they are doing and they stick to their word. I cant say enough good things about the job they did.

I have been working with Cool Concepts for a long time. They have installed multiple units for me and have been doing service work for me for a long time. Very reliable and you can always expect great service!

Ive used Cool Concepts for years and would not trust anyone else. James and his team are extremely knowledgeable and have even helped with an easy fix over the phone instead of charging us an after-hours service charge. I would highly recommend them!

Old AC failed, hottest day of the year, daughter getting married Sat., wedding guests arriving tomorrow afternoon. Friend recommended Cool Concepts.James arrived within an hour of my call. He and his crew had old AC out, new one in and running in less than three hours. Not a penny over estimate and more than reasonable.The other company I had called never even came by, even though I have used them for years.... I will use and recommend James and his crew from now on. Customer Service is impeccable!!

Great experience! Jimmy and his team are timely and efficient. They listen and resolve the problem in a cost effective manor. Very pleased!

Ive known and referred James for a long while now. He knows his craft well and always does great work. I send everyone I know his way for HVAC and restaurant repair work.

Cool Concepts provided great customer service! They got our air conditioner up and running the very same day! Super friendly and always reliable!

Cool Concepts service is impeccable. Cool Concepts has been our heating and air service for 8 years. Everytime we have needed them they have been there promptly and fixed every issue without any problems.

After several experiences with these guys Ive decided that there is nothing they cannot fix. Very responsive service at a fair price! 10/10 would reccomend to a friend.

Highly recommend for honesty and fair pricing. For several years now, Ive always received punctual and friendly service from Cool Concepts with repairs done right the 1st time.

They have done excellent work at reasonable prices every time we have used them. Recommend them to anyone who needs service or repair.

Cool concepts helped a family friend and they were so pleased they called me that night to tell me how great and easy it waa to work with them. Absolutley recommend.

James always provides great experience and service. He gives great advice and recommends affordable options.

Amazing service, extremely friendly, customer first mentality. In addition to affordable prices. Thank you!!!

Cool concepts is great! James is educational and very good at what he does!

Extremely rude drivers. Watched one of their drivers with road rage.

Shittiest drivers ive seen working for a company.

Highly recommend!!!