3 different appointments and have had an issue every single timeThe absolute worst
Great staff. And easy process.
My engine seized up. Took it to Phil Smith Kia. Excellent service ..engine replaced. outstanding staff and very professional. Cared about your problem. Especially Michael Fine, fantastic service advisor. Highly recommended! 👍🏻😎
Kenny was great. Diego was personable. My car buying experience was pleasant.I felt like they really care to deliver good customer service!
Brought my Sorrento in for extended warranty service.Tried to sell me a replacement battery for a battery that I had replaced less than a year ago with AAA claimed it was not holding a charge. I had AAA service me the following day and they reported all numbers given me at Phil Smith Kia were incorrect and gave me a print out of there tested numbers which were all above the normal range and no were in the range of the service department.While waiting for my car my wife and I was looking at cars on the showroom floor and was aggressively approached by AJ a salesman who became quite bothersome.looking at my car today I noticed chipped paint on my hatch door which was not there prior to service also the wash job was horrible. I will be considering having my car serviced elsewhere and using another dealer for my next car purchase.
Great service!
I am obsessed with this place & the staff. Rockie took care of me and it was quick and wonderful and left super happy ! Even the finance guy Howard was amazing. Its so great to enter a business where the workers love their job and the people they work for. I lovelovelove the owners dog Maximus on the ads and air freshness (so upset I didnt get him and give him a bone !).. heading back tomorrow for a small cosmetic fix that when I brought to Rockies attention he assured me I could come right in to fix... yellin from the rooftops if you want a fun and easy experience def go to this place !!... oH and I cant forget to mention that I asked some workers for change for a $5 to get some drinks and one of them took me right over to the machine and swiped their car ... just great experience !
Be very careful buying a car from this place they will Screw you over. With no care at all . The finance manager is very rude and has no respect.
I can’t say enough good things about the staff and leadership at Phil Smith Kia. I’m a repeat customer for a reason, they are FABULOUS!!! I was literally in and out of there in no time today and left with my dream car, Kia Telluride!!!!!! Rockie, Neil, and of course Devin are like family!!! LOVE YOU GUYS, LOVE MY CAR!!!! Thank you!!!!!
Very professional and knowledgeable staff. Good prices.
Great dealership. Would recommend!
Excellent service. Great employees