Have been coming here for service for years and always fully satisfied with service, fair pricing and how my cars are taken care of.

I have seen their ads in Windy City BMWCCA newsletter for as long as I can remember and knew they had a great reputation. Even though I needed to have a PPI for a Porsche Cayenne and not a BMW, they said they could do it. They did a very thorough inspection and for a very fair price! They also did it quickly for me since I was trying to buy it from a dealer, which I did. Thanks guys!

Only the best

Wonderful place and all our German cars go here. Very fair rates given the level of quality and service that is provided.

There is no better place to take your BMW than the Werk Shop. They have the most experienced knowledgeable technicians who do it right the first time. People from all over the world send their BMW to the Werk Shop for the expertise and craftsmanship only they can provide. I have been using the Werk Shop for nearly 10 years and I have always had excellent services with very competitive pricing. They always provide great council even if I’m out of town and run into a problem or just have a question. Very friendly team of folks always willing to help. They are a family of top notch people with a passion for what they do, and a great appreciation for their customers!

Heard this shop is the best around. I got my car towed there after I slid into a curb. I asked over the phone how much a inspection/diagnostic would cost and was told about an hour. The tow truck took my car there and I received a call saying various parts were broken. They were fast in the inspection which was great, but then I was told the charge would be OVER double the quote. Yes, they want to charge 2hrs45min after I was told 1 hour. While I dont have a problem with the long inspection, I do have a problem with not being called/told that they needed more time to look at the car. All I wanted was a call saying that it would cost more. Im very disappointed because I had high hopes for this shop. I tried to contact the owner but James refused to give me the phone number. Dont come here unless you like being told that your quote is over double. I dont recommend this shop as their communication is lacking.Edit: The owner called me and negotiated the bill. He was clear and understanding. He was quick to respond and help me out.

Excellent customer service! They are honest and wont try to sell you on services that arent necessary. Theyve done an amazing job every time Ive brought my BMW or Benz here. James has always been immensely helpful and I would highly recommend them if youre looking for a reliable place to service your car.

Outstanding service, quick, easy, fair and honest - not always words you hear when talking about auto repair shops but The Werk Shop embodies them all. I have been to many of the local dealers in the area for my BMW and none of them compare. From the convenient appointment system, to the transportation to/from work nearby, to the courteous/helpful people throughout the organization, The Werk Shop differentiates itself and has earned another loyal customer!

James is great. Always sorts me out and takes great of my car.

Quick and highly professional and sophisticated service by true euro car enthusiasts, reasonable prices. This place is very clean, spacious and neatly organized, there is a lot of high-tech equipment and people are very attentive and nice, without any snobbery, they respect your love for your car. At least on two occasions I had my 2001 BMW M3 butchered by arrogant and incompetent idiots at other shops, but I feel absolutely safe leaving my car with these guys. If you love what you drive, I highly recommend this shop, you wouldnt regret.

I had rear brake service done on my 2011 BMW 550i. The Werk Shop was priced much better than the dealer for the service and got me in and out quickly! Highly recommend and I will be back in the future!

Best shop for bmw !

The guys at the Werk shop correctly diagnosed a real mystery problem and determined part of the wiring harness in our Ferrari 355 had melted and by replacing it not only resolved the issue, but saved us a ton of money. Our cars at Curvy Road need to get back out with our members, so the Werk Shops efficient resolution really was important to us. 5 stars

Great, knowledgeable, HONEST & friendly business. After I received a service quote from the Local Audi service dept, I felt something was not correct. Received a second opinion from The Werk Shop.They did a full analysis on my Q7 and found nothing wrong with my battery, that supposedly was on the way out. That saved me a ton of money. We need more businesses like the Werk Shop.Thank you again James.Bob

Found my go to for our old BMW. The staff is proffesional honest and knowlegable.

When my favorite mechanic moved to the Werkshop I went with him. Have never had a moments regret. Excellent work, fair prices, courteous people throughout the organization.

Great place fast service highly recommended 5 stars

EXPERT BMW SERVICE AND RESTORATION -- I couldnt be more pleased with the transmission replacement that the Werk Shop did on my 2001 E46 (330i). My car runs like new -- AND, she goes in reverse with no problems (inside joke there)! Mike is a very, very nice guy, and he and his dads passion for BMW is obvious once you visit the shop. Vic, the service manager, is very matter-of-fact and will tell it to you straight -- this makes for very, easy and informed decision making. I only wish they were closer to Chicago, but at least the Metra is close by, and theyll send a car to fetch you from the station.

Why take your classic BMW anywhere else. These guys know the cars inside and out and will fix it the right the first time. I just had them do 5 speed swap, engine maintenance and a new exhaust system for my Tii and could not be happier. A+

Very professional, informative! This is my familys new primary mechanic! :) I am so happy to find a great shop near by my house!

Had the timing belt replaced on my VW GTI as a first time customer. They did an excellent job and James was great with answering my questions. I will be returning here next time I need service.

I have an old Volvo with 275,000+ miles and was taking it to the dealer for service until recently. What a mistake! The people at the Werk Shop are friendly and do just what is needed. You will save a lot of money going here.

Had a problem with my Mini sunroof. Called several specialty shops much closer to my house, none of which wanted to touch a sunroof. Too involved. Too expensive and customers balk at the price. Etc... Called the Werk Shop, and they were like yeah, no problem. Once they confirmed the issue, had to go back once the part arrived (sunroof motor). Repair took about 3 hours, but you can easily walk into downtown Libertyville and wait. Price was about 1/2 of what looking online suggested it would be. Everything works great. If you have a a make and model they service, bring it there.

They have worked on my 2001 Porsche Boxster and did an excellent job. I have also referred them to other Porsche owners and they were also happy with their service. Highly recommended.

I had been taking my car (SL500) to the dealership it came from for years. Recently, I was having continuous issue with my vehicle and the estimates for repair just kept going up. For a while I just assumed that was part of an aging vehicle and started to consider getting rid of my car.About a year ago, I took a list of things my dealer had identified as an issue over to The Work Shop for an inspection. I was shocked to find ½ the things on the list weren’t issues and the other half they quoted me for about 60% of the dealer estimate.The work there is great, the people are very helpful and I continue to take my car back for any needs. I went from thinking about getting rid of my car to now being comfortable I will have years ahead of me.

Great job fixing the brakes on my S350; something MotorWerks doesnt know how to fix. I will be back for all my service needs on my BMWs and Mercedes!Very thorough, answered every question, scheduled my appointment immediately! James is always awesome to work with!

These guys really seem to know what they are doing. AND, they will only do what is necessary, not based on miles on your car, but what is truly needed. They also appear to be significantly less expensive than your car dealer.

The Werk Shop is a professional establishment with quality service. I took my pre-owned BMW x3 and James the service manager took care of all my concerns. We agreed on the 120k mile service inspection and afterward, I was, and still am, extremely confident with my purchase. My goal is to eventually get 300k miles out of my BMW x3 and the Werk Shop will get me there!

Absoulute best bmw repairshop around, fair pricing, curtious and fast service

They “restored” my CS coupe 10 years ago and it has taken me as many years and plenty of $$ to undo and fix their Werk. Be afraid. Not the people you want to work on your car....

I only have good things to say about this shop. I have been coming here for more than 4 yrs now and never they never disappointed me. I come here for oil changes, multipoint inspections, and any other needed repairs for my Z4. I like how they provide shuttle pickup/dropoff, i didnt need to use it as much but when you need to leave your car for serious repairs, it is very convenient. These guys are honest and helpful in every way when it comes to servicing your vehicle. I will always recommend this shop to every single european car owners i know that live around the area.I moved to Pleasant prairie WI. But i would not hesitate in coming down all the way to Libertyville to have them do my car service needs.They do an excellent job in serving their customers and making them want to come back.

3 stars because theses guys seem the the go-to shop if you need the authority on anything BMW. Overheard a very top notch phone call with a customer about their vehicle. Normally this would land a guaranteed 5 star rating, but I don’t own a bmw. I stopped by to see about getting a service light reset after performing the service interval myself at home, as you need a specific tool to reset the computer. Told the guy at the counter exactly that. His response, “why would you ever change the oil yourself?” Any number of reasons, starting with I’ve been working on cars since I was little, have a lift at home and the dealer wants $300 just to change the oil. None of that matters, his response told me all I need to know. The more clueless the customer the better, maybe it’s because I look young. 10 minute job couldn’t be squeezed in until next week. Won’t fault them for that, busy business is a good thing, but I wont be setting something up.

Highly recommended! You can take your car here with the utmost confidence that service will be done right and for a fair price.

Great and timely job, as usual and as promised.

Outstanding! Couldnt ask for better service, and their prices are much less than the dealerships. Mechanic explained everything done while we stood in the shop. Highly recommend them - you wont find better.

Was outa town for a week came back they replaced the wrong part here great things just didn’t see it .

Great work, good price.

The Werk Shop always take care of my BMW and Audi. Always providing OEM parts and amazing service at a fraction of the dealership price.

Professional, prompt and great prices! Thank you James.

Great service. Would have been 5 stars if I didnt have to bring my car back for quick adjustments the next day.

These guys are top notch!

These guys are great---great service, great rates, and great attitudes

Awesome

Insanitys cars!