Had gel on my toes. Instead of soaking it off, she peeled it off totally destroying my toenails. Then painted over it and it was uneven and brighter in some spots and it looked terrible. Currently at a different place fixing the mistake. I wont be coming back. Ill drive 30 minutes before going back. Only giving 2 stars bc my husband and son enjoyed their pedicures
The girls there are super nice friendly and professional
I love this place. Clean friendly and knowledge. Super reasonable prices too
Go in the middle of the week few customers great service
I had an appointment with Thida and I was very impressed as soon as I walked in. Everyone is very friendly . I had a manicure with SNS with tips and pedicure, and eye brow waxing . I expressed to her what I wanted done with my eye brows and she took her time and it came out better than expected.My manicure and pedicure were perfect . She really took her time shaping my nail and when doing the sns I decided to change the color and she made it no problem at all. I’ve had the sns done at many shops local to me and all have rushed through it and I left this salon feeling so pampered . Will definitely be going here more.Please make your appointments with Thida she is wonderful!
The food was so good went back two days later
Absolutely amazing experience!! Staff is super friendly best pedicure Ive had on a while feel so relaxed and refreshed after!!
Feet was awesome for both husband and me
Very professional and great service. Awesome pedicures!
Me and my sister waited 2 hours all most neither of us had the nails we wanted French tips 45 dollars way to much never go there again finger nails hurt
Every time I come here to get my nails done, they always take their time to make sure everything looks great & Im happy with them
They take their time and you never feel rushed. SNS nails are never bumpy or lumpy. Wide color range. Pedicures are amazing! Chocolate or tangerine pedicure smells edible!
I went and got my nails polished one Saturday afternoon. The next day the polish was peeling off. So I nicely went back the and showed them and one of the ladies rudely replied, its because I got cheep nail polish. And then had the audacity to say I will polish them again if you pay me again. Two words. NEVER AGAIN !!!!
Love this place.cthe employee are the best. I have not been here almost a year.
Got to sit next to my wife and get a pedicure. The ladies there are terrific. I really enjoy my time spent getting my nails done. My wife got me started there.
Absolute BEST nail salon around. Staff is always professional and kind! They go out of their way to be sure their clients are happy and pleased with their work! Highly recommend!
I had such a great time there! Everybody was chatting away and laughing with one another, it was such a lovely experience. I have no complaints what so ever. Thank you to all the ladies that did my nails ❤️❤️❤️
They are the best in town...always wanting to make u happy and take hood care of u
I’ve been to many nail salons across NC and this is by far the best I’ve been too. Customer service is beyond excellent and the salon is very well kept. The workers there are professionals at what they do and there work speaks for themselves. Highly recommended!!
Awesome and very pleasant
It was very clean and organized. The staff were friendly and I appreciate my technician making suggestions on what would look good on my nails. It was one of the best jobs ever done on my nails. I have been to almost every salon in Lexington that does SNS and this was the most professional job yet.
This is Susie writing this review. I was a walk-in last week after we arrived in town the previous day. I was greeted promptly and after inquiring if they did dipping powder, was taken back for my pedicure. I can honestly say it was one of the best and most relaxing I have ever had. The massage chairs hit all your back. The technician was very thorough, and when I told her I am prone to ingrown toenails she carefully, and with no pain, cleaned out the canals. I had a lavendar pedicure and not only did my legs get a good massage, she used hot Stones and hot towels . She was very precise about applying the polish . A different technician did the manicure. She made certain I liked the length and shape of my nails, carefully applied the dipping powder, and made sure they were perfect . She massaged my hands and arms and it was fantastic. The cost was about the average that I pay around the country. (We live in a RV and travel). I can highly recommend NaNa Nails and I wish they were every place I travel. I will certainly use them again the next time we are in Lexington. Congratulations to you for providing quality service. I wish your staff had name tags so I could mention them specifically. 😊
The place it-self is beautiful; nice floors, very open environment. The workers are very attentive and kind. The wax treatment is so relaxing. Love coming here!
Waited in the lobby for 2 hours before a woman told me that the acrylic nail tech wasn’t available and the young lady that is a receptionist is completely clueless on what to educate customers
I made a 10:30 am appointment for myself and my friend. Our pedicures were done separately I was finished before they started my friends pedicure. The lady that did mine flew through it. She barely filed my nails the polish shows it. There is still skin around my nails that should have been removed and she didn’t even rub one of my legs with the stones. She quickly finished so she could stand around and chit chat. I’ve never been so disappointed over the service then I was today.
Great place
I absolutely suggest making an appointment because they stay busy. But its because they are so good. Only negative is make sure they dont get in a rush and miss something. I wont go any where else for nail service
They are just an amazing, funny bunch....i love getting my nails and feet done.
The wait was lengthy, waiting area was comfortable and the services very nice and well priced. Will be recommending to my friends and neighbors.
Was there today had a pedicure and a manicure they are the greatest people and so very friendly they make you feel like family thanks Nary . I will be back next month.
Went a few times but they never were on time for appointments!! I would have to just sit there and eventually the technician would come wandering in...... No apology ever!!! My time is important too, and I will never again fork out my money to them.Also, when I got the SNS nails, she would always act like I needed a new set.......every time!! I know that is not the case.... She just wanted to charge more. My cost was NEVER what was posted. She always had some reason to rationalize the extra cost. Totally dishonest.IF I COULD RATE AS ZERO STARS, I WOULD!!!!
The wait is rediculous every time, and theres NEVER anyone there that can do acrylic nails.they basically only know how to do SNS only.need more technicians.awsome people though.make me feel comfortable unless theirs more than 4 customers, then they do a rush job.but great environment and super friendly, and courteous ladies.
They done a really great job on my daughters toes
I’m so mad that I go into this salon for me and my mom to get our nails done and before we sat down to wait I asked that lady how much would it be to get sns, tip, and to get them shaped and she said $35 and that is about how much other places charge too. But after she finished she charged $50 for exactly what she said would be $35 and also to mention she did a terrible job. It is very sad that there is only one or two good people that know what they r doing at a nail salon.
Beautifully done
They do a great job I love going here but when there busy the wait is long but their sweet
My daughter (2 years old) and I went here to Get our nails done for Disney World they did an amazing job, took their time, very nice people, Also has 2 kids pedicure chairs We will continue to use this spa, very pleased
This is my new spot! Good quality work and family owned. Will be going back soon:)
Best nail shop hands down! SNS has a natural look! Will be going back! They dont use alot of SNS, its just right! The nails are not to thick and they take their time with your nails. I saw some reviews that have me the idea that they dont treat African Americans right, but they show me the up most respect and Ive been back since my first set of nails.
Nice place. Pricey with cheap wine. Best to have an appointment or chances are youll be waiting a while.
LOVE my nails. Got a mani and pedi and I was do relaxed. Theyre the sweetest!
The ladies who work there are so nice, facility is really clean, services I have received were great, ladies wear white lab coats and look /act professional, they use plastic liners in the pedicure bowls. I highly recommend Nana Nails.
They do an amazing job! Very professional. The best nail salon that I have been to in Lexington!
Probably dont come here unless you have 3 hours to spare, the nails are nice but its really not worth the wait. And last time we came all of the workers told us that they couldnt do our nails because we wanted acrylics and everyone had to do sns, so we had to wait 3 hours then, now were having to wait because no one can do the sns, I wont be coming back, we came here because its closer and we were trying to save time, next time Ill make the trip to Clemmons and be out in an hour.
Wonderful experience!! They stayed WAY past closing to do my nails for me. Actually to fix what someone else messed up. Love this place!!
Waxing. Good. Long wait 4 nails
We love eating there its nice ppl and its clean
Amazing service super nice staff extra clean just simply the best
Love them! Best in town
Friendly and do really great work 5 star all the way
I got there at 2:45pm they were very busy I wrote my name down at 4:05 they came to me and got a married couple that didnt have an appointment also they didnt get there untill 3:42 thats the time they signed in and the lady told I would be next lol no I want and Ill never be back
These ladies know how to treat their customers
Pedicure- good designs, good massage, very neat & clean, caring :)
Very professional very clean awesome people and they do an awesome job
Love this place. Extremely nice staff and clean.
They dont do a rush job I love how they take there time and they dont use the hot towels which I hate because they get cold fast
Wife walked in and was waited on immediately. Nice,clean location,great work.
I dont usually go there, but its alright.
Best manicure and pedicure Ive ever had!
Very clean, well maintained salon with amazing staff!
If youre black be careful
So I waited two hours and it gets to my turn and the lady tells me she doesn’t do long nails before even asking me what I want not only that She took the girl who was after me before me oh and ps I was the only black girl in the shop 🤔
Great manicure and pedicure
Got my nails done there we could go today already have had to glue to back on have had the worst comments about my nails they have bumps all over them and scratches on top I had to continuously tear to her To fix certain things when I was getting them done and I finally just had enough and just laughed when she was done I called today to try to get my money back they won’t give your money back they won’t even fix the polish they just fix what’s wrong with the nails they’re all scraggly on the side that I don’t recommend this place at all
Excellent as always....
Great wonderful clean
Nice relaxing place
The best
Love the pedicure
Enjoying and relaxing
Very good
Good
Drop someone off
Took someone there
Great place
Very rude !!!
Grate
Various nail materials and cheap prices