Have always had a great experience at Dynamic. I drive 30 minutes and pass multiple gyms just to go to this one. Keep up the great work guys and gals.
Amazing gym experience. The staff definitely puts effort into maintaining a clean environment. The entire facility feels professionally cleaned. The bathrooms sparkle. It feels like walking into a hospital with how clean it looks and feels. Also, the gym is filled with all the equipment you could ever need. Staff is extremely friendly and professional. 5 stars.
Started with a new personal trainer this past week. Went in not actually knowing what to expect. Reggie Gilliam was great—put me right at ease and made me feel comfortable. Looking forward to working with him learning proper technique and what works best for obtaining my goals.
I was a member of the gym for a few months prior to signing up with a trainer. I wanted to gain more knowledge and challenge myself. I was paired with Reggie and I could not be happier. He structures my workouts around my goals and pushes me to perform my best at each session. He is challenging, motiving, and extremely knowledgeable. There are several great trainers at Dynamic fitness, but Reggie is defiantly above par.
Good place to work out. Doesn’t have a pool or some of the elite extras but if you want free weights, machines, and aerobic machines this is a good place to go. It does have a steam room. The price is good and has some good classes.
Worked out for the first time today with Reggie. Loved that he was energetic, positive and full of helpful advice. Even though it was our first workout session, he encouraged me to push myself to do more than I thought I could. Definitely recommend Reggie to anyone who needs a little encouragement or push to take their workout to the next level.
I love my trainer Ashlee!!! She has really worked well with me and even took the time to read up on my diagnoses so she would best know how to serve me. I can’t even begin to explain how important that is. I’m building muscle, working out has become fun and I can’t wait to continue this journey to better health and fitness.
Joined the gym and then signed up for personal training with Reggie Gilliam. He has been great to work with me in areas that I needed to learn. I am much more comfortable with what I need to do at the gym to be successful in my fitness program.
Just a really solid gym with a lot of machines and free weights. Classes and personal training are offered here, and theres even an outdoor running path and tire flipping area beside and around a pond. Only complaints are that some of the free weights are damaged and there needs to be an extra bench press, as theyre almost always busy.
I appreciate the smiles and greetings from staff when I sign in at Dynamic Fitness. Knowing that I will see positive, pleasant people gives me added incentive when I need motivation to come workout. A big thank you to staff for keeping the facility clean and safe.
My personal trainer Reggie is great with personal training. He also works out with me and pushes me to finish all the workouts he creates for me. He always has me gasping after each workout because they are very intensive workouts and work the whole body with equal balance between cardio, full body workouts, and a little bit of weights mixed in there. He’s great!
This gym is awesome! Great equipment that allows for a great workout. The staff is great and all are willing to help with anything you may want. They are great at giving advice and personal training is available. I 100% recommend this gym for any level of fitness experience!
Like alot of the staff there and how clean it is but the recent special promoted has turned this gym into a high school hangout. Unless you go at exactly the right time which is hard to pinpoint you’re sure to not be able to use half the equipment due to the groups of kids taking pictures and videos of their workouts for 30 mins on one machine. Pretty deterring for a gym that I really loved when we first started two year ago.
Great place. Excellent staff
Best decision I ever made was switching gyms and coming to Dynamic. I love my gym family! I am surrounded by the most motivating and knowledgeable coaches who lift me up and encourage me to push myself. This has given me the best results Ive seen and felt in my fitness journey. I joined team training and I could not be happier with the program. No workout is ever the same and the group atmosphere keeps me energized and competitive. COME JOIN OUR DYNAMIC FAMILY!
Haley and Reggie have been a great help to me during my first few days here at dynamic fitness with haley bringing me to a great personal trainer Reggie who has been nothing but helpful in encouraging me to continue exercising.
My trainer Reggie Gilliam is great. He keeps the workouts fresh. He also attacks different muscle groups with each workout.
I started my membership with Dynamic Fitness over two years ago... Pretty much regretted the decision a week or two in as it just wasnt the gym for me. I initially added the tanning package because I was told I could easily cancel if no longer needed. First, theres only one tanning bed, there was a wait all of 2-3 times I tanned and you have to clean the bed yourself. This lead to the decision to remove this addition from my account. I was told the only way to do so was send an email. Then, I was told I couldnt remove it. Finally, I decided it was just time to cancel the entire membership. I was told I would have to buy out the entire contract which I definitely couldnt afford to do. So, I had no other option than to ride out the membership. I emailed a few times requesting at least a little give on the cancelation. Going through a divorce at the time and becoming a single mom, I needed all unnecessary outgoing money to cease. I didnt want a free pass, just a little human decency. But, I get it, its business...fine. My membership was finally over last month and guess what, they charged me again. I emailed because well, with Dynamic, thats your only option when you have an inquiry/issue. I was told that my wording in my previous email didnt exactly state that I didnt want to renew or go month to month. What?! My email thread clearly stated I wanted nothing more to do with this company and my financial hardships. I was offered no refund for this month, just an Ok, we wont charge you next month. Cheers to paying over $875 for maybe 5-10 visits to Dynamic. My advice if youre thinking about a membership with them, RUN...to another gym. Even if their equipment is ok, their customer service definitely is not.Response from the owner9 minutes agoStephanie, your review is false and defamatory. Your financial problems nor the fact that you didn’t use our facility is NOT our fault or our problem. Take responsibility for the fact that YOU chose not to use our facility and it’s absolutely ridiculous that you would use the tanning bed as an excuse. You were clearly asked last year when you wanted to cancel before your membership was done if you wanted us to remove auto renew (which you signed for) for you. You NEVER responded. So, your membership auto renewed. We aren’t mind readers. Once again, not our fault. You were also asked if you wanted a financial hardship freeze that we offer to our members as a courtesy to help them through hard times. Once again, you NEVER responded. Our customer service is excellent and always has been. We also have the best equipment in town, the best service and the best staff. Unfortunately, you chose not to experience that. The problem here is, you are trying to take your personal problems out on us instead of taking responsibility for your actions. Or the lack of your actions in regards to responding to emails which we do so we always have documentation especially for situations like this. We are more than happy to post copies of the emails here so people can see that what you are saying is false. We absolutely tried to help you. You didn’t help yourself.Edit/update to initial review:I expected nothing less from Dynamic than to respond in this way.Youve chosen to place blame and argue with your customer vs reply with dignity or not reply at all. This is what Ive dealt with, thank you for the clear example. Youre right, theres a reason I chose not to use your facilities but still paid. The tanning bed is not my reason but *one* example as to why Id rather spend my hard earned money on nothing vs visiting your gym. I dont expect you to be mind readers but readers, at least. I took responsibility and held up my end of the bargain but you wanted more. Just as you defend yourself with nonsense, I would expect you to pick and choose which emails you share...because yes, you did offer an auto freeze and I responded with, if thats the best you can do... Which you did. So, thanks? BTW, the BBB knows as well as my bank. If youre not open to hearing the good and the bad...?
I recently joined Dynamic when I became disheartened with my old gym. I have found the staff to be friendly and the instructors to be amazing. I have been so impressed how dedicated everyone at this gym is to the happiness and success of all it’s members. It does not matter if you are a seasoned athlete or just starting your fitness journey, you will find what you need here! If you are considering joining, come take a tour and I know you will be impressed with the quality of the equipment, cleanliness of the facility, the variety of fitness options and the incredible value you will find! If I could, I would give them 10⭐️!
Haley is one of the best employees at the front desk. She always has the answers to any question I have and always shows the up most respect and professionalism towards the gyms clients. She definitely proves to be a valuable asset to the association. Highly recommend Dynamic as a gym home!
Customer Service is definitely their top priority, and it definitely shows! Haley and Easton present themselves in a great fashion, and it cannot be beat. Atmosphere is always incredible, and the members are as great as the employees. Patrick and Easton are some of the trainers Ive talked to, and you wont find anyone as knowledgeable as them and care about your transformation like them. Great place to relax, and achieve your goals with a great support system from the staff!
I echo other reviewers that Dynamic will continue to charge you even after you cancel. I went through all of their ridiculous steps to cancel- 1) talk to a manager 2) you have to email a member services address after the manager deems you worthy of receiving it 3) argue with member services that you truly want to cancel. I had a confirmed cancel date of August 24 from Nikki with member services. I called to confirm my cancellation in August when I got a charge at the end of August to make sure that would indeed be my last charge. I spoke with a supposed manager at Charter Oak who assured me it would be. Surprise, Surprise- I got charged again for September. When I called to correct the charge, there was no manager or member services person for me to talk to and the poor employee I spoke with said there was no record of my cancellation. So, 2 people lied to me. I will be going in person to try to resolve this, and had to flag as a fraudulent charge with my bank. Completely unacceptable the lack of communication and accountability when people are trying to leave your gym. It is illegal to continue to charge people after they have cancelled their membership.
Haley is a fantastic worker. really boosted my dynamic experience. 12/10 would recommend
Dawn is a great personal trainer. She truly cares about her clients success. She pushes you to excel, but also realizes their limits. Truly professional in attitude and skill.
I love coming here to workout!! Chris always greets me at the door with a smile. Great atmosphere!
The gym service was wonderful. When trying to cancel the gym membership they would not cancel the plan an we eventually had to speak to management.
Amazing customer service from Zeke at Charter Oak location, great equipment including free weights and machines, nice indoor running/walking track
I was in there for the day and derrick showed me around and was genuinely a nice guy and actually helped me out with equipment and machines, great gym to be at and great staff
Dynamic is a great gym and love the employees especiallyZeke
My grandson wanted for hi birthday present a membership to Dynamic Fitness Club. Like most member of fitness clubs he only attended for a short period of time. We continued to pay for the full 2 year contract, for-filling our obligation. We find that after the term our charge card was continuing to be charged. We called and Ronnie stated that after the contract was over the membership would be moved to a monthly membership and we still would be charged even if we had not been to the club for over a year.
The man at the front was very nice. Good customer service!
Had a great experience at dynamic. Well run and very clean!
Had issues with them as far as payments go. When we no longer wanted to attend the gym we paid off our accounts. We were popped with a surprise yearly fee. We havent had a contract with them since February when we paid everything off and today I got a new surprise charge from them after i told them to lose my information. I will be pursuing the bank for a refund considering Ive paid my dues and Im no longer in contract with them. Management was unavailable ofc. Pretty gym. Nice equipment. Careless employees who will suck your bank dry if you dont pay attention. Will remove my review when issue is resolved.
Great facility to work out. Lots of options. Friendly people
I’ve really enjoyed my experience here at Charter Oak. I was interested in joining a gym after retiring, so I decided to become a member. The staff is very friendly and helpful, and I felt welcome from the first time I came in. It has become a part of my daily routine, and I’m in the best shape and feel better than I have in years!
Well run gym, friendly staff, knowledgeable trainers. Of special note is Derrick Bastian. This guy is an endless fountain of energy, positivity, and encouragement. He is the primary reason that I made the switch to Dynamic as he is an exceedingly competent professional dedicated to his craft and intensely committed to helping other. You cant help but get pumped up around Derrick. His energy is infectious.
Derrick took care of us and it was a great place to work out highly recommended coming here.
Had an awesome first workout at Dynamic! Great machines, quality weights, and an awesome staff!
Great staff, best place to workout! go see Derrick
Very clean and professional atmosphere. The staff here is so welcoming and friendly and the kids care is amazing! This location has great equipment, an outdoor track and workout area which is perfect for warm weather and a variety of group fitness classes. The add-on Team Training is where its at! Ive had nothing but great results with this programming. My strength, speed and agility have improved and with the help of the Weight loss challenge, Ive finally started to lean up. I love that Dynamic is very involved in the community. Did I mention they make protein shakes in house? What a concept. Couldnt ask for anything more.
Very nice facility. Watch out for their contracts. The owner is very defensive about any reviews less than 5 stars.
The front desk girl Chloe is the best ever
The place has great atmosphere and the workers were nice and helpful.
I like it here especially in the early morning around 6am, it is quiet and clean!
Staff was very cool and friendly, helped my family out on our first visit. Shoutout to Derek.
If you’re looking for a great class to take, come try RPM with Kelly, she is amazing!!! You will burn so many calories.
I switched to this gym in April & have been very pleased. The gym is always super clean, the people are nice & I love the classes. I highly recommend group training if you want results & a great group to work out with.
Even though Ive never been inclined to join a gym, I finally did a year ago, and have been very impressed with the Dynamic Fitness gym on Charter Oak in Lexington. It has all the exercise equipment imaginable and it is very well maintained. The place is clean and modern and the staff is always helpful and cheerful.
Dynamic is a wonderful gym. There are so many amenities. Indoor or outdoor track, tons of weights, machines, tires, and methods to get in shape and the attitude is intense and motivating without being off putting. Music choices can be a little odd but oddly helpful when shifting serious weight.
This gym is awesome! The classes that are included with the membership are challenging and appropriate for all fitness levels. It’s a great community to be a part of.
Awesome staff.. great equipment
The service was great,helpful and the gym has many facilities
Dynamic has a phenomenal atmosphere and great location. Highly recommend as an alternative to other gyms that are not as flexible. The new crossfit area if great!
Professional staff and very clean. Great place to stop in for a workout while me and my brother were visiting family in the area. We will definitely come back.
Amazing customer service. Very welcoming team. Great facility. Dropped in for the day while in town for a wedding and felt very comfortable with the gym and folks here. 10/10 would recommend to a friend.
Dynamic Fitness on Charter Oak in Lexington is great. Excellent management. Experienced personal trainers are genuinely interested in your success. My personal progress has been phenomenal! My trainer, Codey Riddle, is uniquely skilled in injury rehab. You deserve the gift of health! I am approaching 64 better than ever. Sandy B.
Fantastic staff. Amazing facility. Incredible atmosphere, highly recommend to anyone needing to jumpstart your fitness journey.
I was unaware that once my contract ended, and didn’t resign another contract that I then had a month to month membership and had to cancel. Got charged an extra $150 that I didn’t know I was going to be charged with. And my bill sent to a collection agency :(
Great gym with variety of equipment. Sophie at the front desk is awesome. Highly recommend!
My family has been members of Dynamic on Charter Oak since day one. The staff is amazing and thank you Sophie for always being a big help!
I love this place! There’s always a trainer close by to help. There are tons of classes, lots of equipment, and plenty of space to GET THEM GAINS!!! I love the hours and the fact that I can come with my family.
Super dope gym! Nice people!
Brandon was awesome hooked us up and loved the gym
Visiting my family from Charlotte and they all attend this gym and rave about it. Awesome staff, clean gym with all the best equipment and challenging classes. Will definitely be making special trips down to go again! Thanks Zach and Cody!
Two stories with an excellent mix of exercise equipment, machines & free weights. Indoor and outdoor track & training areas. Various classes for all fitness levels. Friendly, helpful staff & superior trainers. They also offer tanning, full private shower facilitys and a sauna.
Ive been a member here for almost 2 years now, snd i cant imagine going to a different gym. It has become my home away from home, all thanks to the help of the staff and the new equipment. Progress comes to those who try, but having the help and knowledge of the staff sure does help.
I LOVE my Dynamic Team Training & MOB groups, the PERFECT combo of camaraderie & encouragement for me to GET FIT! Add in the many options of classes, equipment, an inside AND outside track & training area - and I cant WAIT for the the NEW GROUP TRAINING ROOM to open up soon!
This place is great. They have friendly staff and reasonably priced drinks. They are also quick to repair anything that is broken. They are doing a great job helping me achieve all of my fitness goals.
Great gym with a lot of options! Always get a great workout here.
Awesome gym! The new functional fitness area is amazing! Come check it out.
Good range of weights and equipment. Upstairs track and punching bags are nice pieces too. Staff is welcoming and friendly. They have very customizable monthly plans depending on what perks youre looking for. I always look forward to working out.
Great gym. Have yoga classes and fitness classes. Friendly staff and new machines. Thanks
Have been going here for years. Great place and great people. Thanks Eli.
Haley was very nice
Dynamic has a variety of machines, including cardio equipment. Great for a fitness competitor or someone simply wanting to improve their overall health and wellness.
Awesome gym and staff, multiple choices based on your work out style and preferences
Eli is very helpful, knowledgeable willing to help with any given situation.
Hailey was great and extremely knowledgeable.
Caleb and Eli are great. You definitely should work out here.
Great facilities and staff! Everyone is very accommodating, friendly and helpful. They have the best personal trainers, which I highly recommend using if you are just getting into working out. Also the manager even put the tv channel I requested in front of my elliptical machine! Talk about service! I was very skeptical until I made the investment in a trainer. Now I am hooked and couldnt see not using one for a while.
Nice gym, variety of classes, great and accommodating staff!
Awesome staff and very friendly. Great variety of classes. Also nice outdoor area to workout.
This place is cool I have all my workout needs here it’s wonderful!
#1 gym in Lexington. Professional trainers. Friendly and encouraging atmosphere. Highly recommend this place if your looking to change your lifestyle.
He’s cool, he let me workout one day for free
I love the group classes here. They offer a variety of programs and the trainers really keep you motivated. Warm and welcoming staff are always smiling when you walk in the door.
Awesome place to work out. Cool guy at the front desk name Eli very helpful and enthusiastic about the gym.
I like it alot. The employees seem like they care and its a great environment for working out. Ill be there long term for sure. Just got a membership so cant 5 star it just yet!
Zack is awesome! I love dynamic and all employees !
Lots of cardio equipment, tons of free weights. The staff is always nice and friendly as well.
Incredible staff, fabulous classes and the music they play is hip 😉
Nice gym with great trainers. Lots of equipment and free weights, indoor and outdoor track.
Variety of equipment and classes. Personal training. Boot camps.
Stupid phone messed up my first response. This is a great place to work out and get it shape. Staff is friendly and helpful.
I like Dynamic, the people and the way they schedule classes. This is my third year as a member.
Super small over priced but its just your basic gym
Good people
Great place!
Wonderful. Could always use a better cooling system upstairs though.
The gym manager is overly defensive about any problem you may have. If you decide to express your disatisfaction with anything, even if it is warranted, be prepared for an overly wordy self-righteous response, and still no solution to your problem. As a woman in my 50’s, I can certainly tell when someone is speaking down to me-it is insulting and unwarranted.