I had been looking for a used pickup truck for the past few months and couldnt find what I needed at my budget. One day I came in to JTs to look at their used trucks. The lot didnt have the truck I wanted but salesman Chance spoke to me about my search criteria. Over the next few weeks, Chance checked in a couple of times a week to tell me what used trucks had come on the lot that may be a good fit for me. This week he called to let me know about a Ford F-150 that just came on the lot. Turned out this truck was EXACTLY what I had been looking for. I came in to the dealership and Chance got the sale processed quickly. Finance got me in and out in minutes, and I was out the door with my dream truck at a very fair price. With limited used vehicles available these days, having a salesman on the lookout for you is critical. Chance did exactly that and I cant be more pleased. I wish I had spoken with him months earlier. Great job, Chance and JTs Chrysler Dodge Jeep Ram - FIVE STARS!

BUY A CAR FROM HERE!!! This was my first car purchase and I couldn’t have asked for a better experience! I was from out of state and was put in touch with Darrel Dowey, who did everything in his will to get the car cleaned and ready for the next day. I was able to constantly be in touch with him throughout the process & he let me know what I needed prior to driving 5 hours. They are extremely personable and professional, while also staying dedicated to helping the customer with any requests. Very straight forward, in the best way possible.My plate was sent to a Georgia DMV, who did not process it correctly. I called the dealership and spoke with a woman who instantly helped me and gave me a new 30 day plate until the Georgia DMV resolves the plate issue.This whole process has been amazing thanks to the wonderful team and staff of JT’s and I couldn’t have asked for a better first time purchase!

Awesome dealership. Very nice people I came at opening and the service was speedy and excellent.

I went there 7months ago,was given a a bunch of lies, wrote a review they made alot.of promises and made it seem like you could drive off the lot with what you want,I had a trade in and cash,got what I wanted after bad review. Now today went there after listening to commercials, get the with a trade in worth more than I owe,salesman said pick up trucks had 20% rebate but the manager came up with a lot of madness, truck 38000,take away 20%.this dealership is a waste of time

Overall I would say they did a good job selling the truck to me. They knew I was very interested up front and Brad the car salesman did me a solid. I thought he was great. Financing folks got me a great rate, but I’m sure it helped that I have good credit. The whole process was very quick and efficient. It took about two hours for when I drove on the lot till I drove off in my new to me used truck.Now for the downsides.Price issues - what you see on third party sites like Carfax, is not what they say the price is. So what is the real price is hard to say. But they did sell it to me at what Carfax said. Be prepared to walk away. Do they do this so you dont price haggle? Maybe. Don’t trade your car in. Sell it at a place like carmax who don’t try to really water the value down. Remember they are out to make as much profit as they can.“Accessories or Upgrades”. They may add items to the vehicle that are not included in the price upfront. Like special safety brake lights and safety products. So be warned they’ll add about $1500 for these to the sales price. Be prepared to walk away if you can’t come to an agreement about these since they tell don’t tell you this upfront and they won’t undo them for you.Warranty - it’s a smart idea to get one. But you pay dearly. They offer four levels of coverage. Gap, roadside assistance, service work, fixing things. Your car insurance may cover your roadside assistances so look there first. If you live in the local area ask about loyal customer program BEFORE buying the service work portion. An oil change is about 75- 100 dollars, so depending on your driving needs you might be better if using the loyal customer program which is cheap, versus the more expensive service warranty coverage.Monthly payment. This isn’t a downside per se, just be prepared to pay about 20 dollars per thousand financed unless you put down a hefty down payment.I like the truck I bought and I would recommend buying from them. Just be informed before you make the deal/get fixated on THAT car or truck. Remember they sell cars to make money. It’s business.

Our sales rep, Jackie, was very easy and pleasant to work with. She helped us find a car and a deal we are happy with. We recommend both her and JTs.

We had a GREAT experience at JT’s! We arrived and walked around without being hassled until we found what we wanted. We then talked to the salesman Jay and he was awesome. It was the best car buying experience that I’ve had.

After my incredibly negative experience with Peter Boulware Toyota, I came here to JTs (where I should have gone to begin with). They always do right by me and my family. They have been able to get me into vehicles even when I thought I had zero chance. Seriously, these guys are awesome and they know what they are doing. They are extremely nice and thats saying a lot coming from me because I have stated many times before that I dislike car lots and salesmen but these guys are the real deal. I will continue to do business with them in the future and I will make sure my friends and family go there also. Thanks for looking out guys!

Great buying experience. Anthony Japps fully informed me of everything and the financial office did the same. I felt as if Anthony cared about my wants and needs when it came to buying the vehicle and did not try to push me into something I didnt want. I would definitely buy from him in the future!

I dont like shopping for cars, but they made it as painless as it can be. They werent pushy. It was refreshing.

Worse buying experience ever. Sales originally said 1 price but then came back with another $200 more. Total waste of 3 hours of my life. If you ha e a good credit rating, don’t bother. They are going to increase the percentage rating of the bank in per her to make extra profit.

JT’s Jeep in Lexington is the place to go. Bought several cars from there already and always get treated Excellent!!! All the way thru the selling process and quality after the sale makes them stand apart.

Had a great experience purchasing a new van. Anthony and the team made it smooth, easy and efficient. Great communication from the beginning, through purchase, and follow-up a few days after purchase. Highly recommend this dealership! 10 out of 10 ⭐

Darrel Dowey was the salesman who worked with us. Even though we ultimately were not able to come together on the price of the vehicle we were interested in, we nevertheless want to express our gratitude for the outstanding professionalism Darrel demonstrated with us. Darrel was knowledgeable, courteous, and patient, even on the busy Memorial Day holiday. Darrel is a true professional. Thank you!

Mark Parrish was our salesman and went above and beyond to make sure the process went smoothly and that we got exactly what we wanted. Would highly recommend him if you’re looking to buy but don’t like the typical pushy-car salesman! Tony the finance guy was also great and very helpful.

Work was done, although they are extremely behind. Plan to wait at least 2 weeks or longer just to get an appointment. Also watch the bill closely because they will quote one price and then add things in without letting you know. Took way to much work on my part to get th we price back to what was quoted/fair.

Great buying experience! My sales person, Scott Grantham, was A+. He spoke to me professionally, and at no time did I feel like I was being played like many other dealers do. When he needed to involve his sales manager, Rod Harrington, I continued to receive an exceptional level of respect and professionalism. Car Salespeople have a reputation, and it was important for me to highlight that neither of these gentlemen treated me any way other than top notch. My experience concluded with the finance manager, John Teal. Once again, it was quick, easy, and low pressure. He was complete, accurate, and made sure I understood each document-again A+.I should close by thanking them for the special treatment we received due to Covid. One of kids is high risk, and in order to get the deal done, all 3 of these guys had to do extra work to accommodate us. I am 49 years old, and I have bought many vehicles. This is without a doubt the best buying experience I have ever had. I highly recommend this team!

I can’t say enough good things about JT’s in Lexington! I brought home my new car today at a fair price from an exceptional customer service team, namely Anthony Japps! Anthony was so patient with me throughout the entire process. He was so kind, considerate, had a wonderful sense of humor and never made me feel rushed or pressured. I couldn’t be happier with my entire experience, from my time with Anthony to my time with the finance folks and with every friendly staff member that spoke to me while I was there. My only regret is that I missed JT as he had come in but left before I arrived. I would have loved to tell him in person how much I appreciate his entire team, their exceptional service and the beautiful car I got! Kudos to all of you!

Purchased a used 2019 Jeep Cherokee for my son. AC went out and I called today for service as it is still under warranty. I was told it would be until July 19th until they could schedule me for service. That is 1 month away in the middle of a sc summer. I spoke to the service manager Lindsay who confirmed that this is correct that they cannot service my vehicle for 1 month. If I had known that the service is an issue I would have reconsidered buying from them and you should too. They did tell me I could drop it off and maybe they could work it in but I would need to leave the vehicle there and no guarantee they can get to it. I was made to feel that I was inconveniencing them. The person I spoke to had a flat affect and clearly conveyed that she didnt care. Unacceptable.

Had a appointment got there on time and when I checked in lady said it would be 1.5 hours they had to work me in. I told her I had a appointment. Also had a oil change on my rewards card and jt kia said call them to confirm. She didnt she use one of my coupons I paid for when I bought the car. They didnt rotate my tires either like requested when I made the appointment. I will never go back to JTs in Lexington. I will wait the extra time and go to JT kia in Columbia and at kia they come out and greet you. Not at Lexington.

My 3rd car in 2 years! Rob is excellent! Highly recommended dealership!

Very poor customer service at the Jamil Rd. location. Unknowledgeable sales reps. Rude finance agents. All around poor experience. Didnt even have the vehicle that I set an appointment to test drive. Highly unprofessional.

Dear Taz Aziz this obviously seems to be the best way at reaching you since your number leads directly back to the dealership and no one has answered my calls yet. I have a friend who bought in her car for repairs and after 1 week later along with 3.5 hours of labor the mechanic wrote up some excuse that was not nearly relevant to why her car was having issues. So after I looked at it for 20 minutes Ive found the problem and im glad to say the problem is corrected. Why I am reaching out to you is because it seems your service department could use some help and since most of bad reviews are directed towards the service department I would like to help and be a service how do I apply or can you reach out to me

End-to-end, almost everything was fantastic. The reason for -2 stars was that there was a significant miscalculation in the sales tax that will cost me about $1,000, enough to leave a sour taste in my mouth regarding the experience. I currently live out of state but was in SC visiting family for the 4th and wanted to support my hometowns business. The bottom-line price was negotiated such that including the sales tax, we would arrive at a total price (including sales tax, etc.) that would meet the top of my budget. This was made clear to the salesman, manager, and finance rep and I was assured that upon registering the car in my current state of residence, everything would be fine but there could be up to a ~$100-200 discrepancy between the sales tax calculated on the bill of sale at the dealership and the actual amount that I would have to offset upon registration at the DMV. Which was fine. That discrepancy turned out to be a major miscalculation that I will have to pay $1,000 out of pocket for. My guess is they miscalculated sales tax by using the price after rebates/trade-in as opposed to the gross sale price (significantly more) which should have been used. If everything was calculated properly, Id prefer to come back to JTs next time I need a car but unfortunately its rubbed me in the wrong direction.

Purchased my first Jeep from JTs. My salesman, Mack was awesome! Would highly recommend them if you are looking to buy a new vehicle.

I had an issue with the service department at this dealership to the point that I didnt trust them to keep my vehicle any longer.After stewing a while I filed a complaint and the General Service Manager was very helpful and understanding in resolving the matter.For this reason I have changed my review to 4 stars. If you have a complaint, see the General Service Manager before you leave and it will likely be resolved.

George James was my sales man and he was amazing! No pressure and it felt like he was actually on my side trying to help me get my car. Was also super awesome to talk with

Scheduled maintenance (oil change, tire rotation, multipoint inspection). Quickly and professionally done. Jennifer was awesome!!

Very friendly and professional staff who were all more than willing to make my purchase as smooth as possible. Would highly recommend.

Ill tell you tomorrow after I leave there so stay tuned in for a photo and some insight. Only putting 3 stars till I get there tomorrow so dont read to much into it.

Great customer service saw a car online it was there Brent took me on a test drive was upfront and honest great guy was satisfied with my purchase

They where friendly staff. They did all they can to get me in my car bill and teal, and who every else that was Involve. Thank your again I love my new ride.All smile.....

My third time purchasing a car from JTs. Each and every time has been a great experience. Very knowledgeable and respectful sales people and management. Always treated my wife and I with the respect and professionalism. Their partnership with you last long after the sale. They are always there for you, with any help or questions you may have.

Customer service was awesome. Our sales rep was Charles Castle and was top notch. He worked very hard for us to find exactly what we wanted. I will recommend Charles and JTS to my family and friends. We had a great buying experience with this company. Thank you.

Bill pruitt is a fantastic sales person. Ive purchased 5 cars with him and he is the only sales person Ill deal with. He isnt pushy and is very honest and straight forward.

Professional and helpful, I have MS. They were sympathic to my health issues.

Service department is terrible. Kept my Jeep for 2 weeks for a job that billed 6.5 hours in Labor. Come to find out the Jeep was ready for 2 days but no one called to tell me and when I called to check on it they never called me back. All work wasnt completed and I had to take it back. Picked it up again to find out they still havent done what they were supposed to. I have dealt with a couple different service writers and none of them seem to care and just continue to lie about everything. Go somewhere else for service!

We purchase my new 2021 Jeep Cherokee and Charles Castle was our sales representative, he was Awesome. Straight to the point, everything went smooth and accurate. Thanks for my new vehicle.

The service department seems to always be short staffed and behind. I made an appointment for an oil change and tire rotation. Was told on the phone two hours before the appointment that it would be quick and I could wait there instead of dropping it off (turns out that was just a sales call trying to get me to look at a new car while they worked on mine). After driving over to the dealership I was told they were running an hour behind because they were short staffed. My oil change would likely take at least two hours! Reading other reviews its clear this is not an isolated incident. Ill go elsewhere for service (and sales).

Wanted to get into a newer truck. Went by twice and was never approached or asked if I was interested in buying anything. Definitely won’t ever come back here...

Jay Krause is a GREAT GUY!He treated me like a brother!I appreciate this type of service.Thank you Jay!You will be the guy I speak to when I come buy my CHALLENGER!You ROCK!

The service man greet d me right away...I was given incorrect information by whoever answered the phone, but her remidied my problems right away...I was there less than 20 minutes, left completely satisfied

Got my second free oil change and rotation after buying a car from JTs Kia. It took over an hour and the request to even out the tire pressure was not followed. Ill be going elsewhere from now on

We have purchased 2 vehicles in less than 6 months from this dealership. 2020 Jeep Gladiator and 2020 RAM 3500. While sales experience was a positive, service tanks the entire experience. We have tried multiple times to schedule oil changes and 1st services for these vehicles with absolutely NO success. While part of the sales pitch is free oil changes and great service - this is presenting as a false statement since you cannot EVER get scheduled - and NO WAY to walk in for service. When calling service, the lady who answers is overly rude and indicates to call back later. My husband had enough of the run around and went directly to the dealership. The service manager was NO help what so ever. Offered no solution (not even a lets see when we CAN get you on the books) and indicated that he would have to check phone records and that they were short handed - more run around, excuses. Short handed for over 6 months that we cant get service? No thanks. If you want a dealership that holds to their service promise, go someplace else! We will take our business to purchase or service someplace else.

I had my oil changed today 04/08/21 and drop my car off for an oil change at 8:45am and it wasn’t ready until 5pm this afternoon. I kept calling them to let them I only have one car and I have to pick my kids up from daycare. I feel like there is no reason my car should be at the dealership for over 8 hours for a damn oil change.

Sammy # 1 he gonna take you anywhere you wanna go he will buy you whatever you want but last he will sell you car and he will do anything for your need, yall should meet this guy if you come to buy car from here.

Very friendly and efficient. My service was done exceptionally quick

I have personally never been here but their commercials are amazing. They made a despicable me knockoff which was hilarious. I once again havent been here but the cars sound pretty nice. At JTs Chrysler Jeep Dodge in Lexington I am going to give you THE MOON. Once again their ads are amazing.

THIEVES INEPT TECHNICIANS . Charged me to diagnose a problem with my truck and its under warranty.Google Steve white Dodge in Hickory N.C . They will bring you your new vehicle.Avoid this place. Service advisor is a wanna be tough guy .STAY AWAY

Its JTs need I say more everyone is helpful

Clicked get internet pricing. Filled out require information. Gave me a price that was $8k different. Felt like a fishing game and I was baited. Even had a screen shots of the price that their internet site gave me. Sales associate was like we cant do that. Dont fill out anything, call to get a REAL PRICE. You dont want to get a chum line of lies.

Would like to give a shout out to Ken Gregory who was our sales person when we were looking for a truck last Saturday. Although we did not buy the truck from JTs, Ken was the consummate sales professional and we would definitely recommend him to anyone else looking for a car or truck.

My salesman, Bill Pruette was awesome! He truly is a person who cares about his customer.I was pleased with my 2021 Jeep Compass until they patched my tire and nothing is the same with my car. Most of the men belittled me I’m assuming because I’m female.Totally disappointed with this dealership-especially the service area with the exception of Ms. Christie who went out of her way to explain things to me and make some suggestions and willing to still work on the issue if I’m not completely satisfied.

I PURCHASED the oil change warranty on my Pacifica hybrid van and called the day it was due and told them i could not leave as we need it a lot and they told me they cant get to it 33 days later??? why do i have this warranty?????

Thank you to everyone who helped with finding my perfect Jeep Grand Cherokee limited X . Robby, Tony, Brent and entire staff of JT’s . You all are amazing, kind and made the process fun and filled with laughs. I couldn’t be happier!

JT Dodge and Ram has to be one of the worst dealers in SC. I scheduled to bring my truck in for service and 5 warranty issues. I dropped it off on Monday the 26th for service on the 27th. Today is the 28th of April and my truck has not been in for the service. Why have an appointment and nothing is done to your vehicle. The should give a loaner. The service department should call and let person know vehicle is not going to be serviced. I have been two days without a vehicle. I had to cancel a medical appointment due to truck not being ready.

My vehicle started overheating on Tuesday so I called and made an appointment for Friday morning which was the next available appointment. We agreed to drop the vehicle off on Thursday evening using the drop box since we had to work Friday morning. On our way to drop the vehicle off, the vehicle started overheating again so we pulled over and got it towed to the dealership. I called Friday morning before my appointment time to ensure the vehicle was there and was told a ticket had been written up and I would get a call once it was looked at. I never received a call from anyone. I called back Friday around 5:30 since the service department closes at 6. I spoke with Jason who stated that the vehicle hasn’t been looked at yet and probably wouldn’t even get looked at Saturday and possibly Monday. He stated the shop is short of techs and seemed surprised that no one had called me. I called back Saturday morning to figure out why it hasn’t been looked at since we did have a scheduled appointment and the lady that answered the phone stated that when vehicles are towed in, appointments are cancelled and she wouldn’t know when it would get looked at. She also said she didn’t see my appointment in there when they confirmed that I had an appt the previous morning when I called to make sure it was there. Needless to say, terrible customer service. I ended up getting my vehicle towed to a different Dodge dealership today. There’s no way we can be out of a vehicle god knows how long.

Great experience from start to finish at JT’s. Very personable and professional. Got a great car at a very fair price. I will be recommending to others.

Absolutely horrible. I do not like the way they handle business. Customer service is horrible. My battery in my car died a few weeks after getting the car and they considered it a wear and tear. Please weigh your options. They do not care about you. They just want to sell you a car. This was the absolute worst decision I made.

Went out looking for a new ram, dealt with Brent or Brett I forgot his name. Ended up not getting a 2020 ram, couldn’t work anything out. He’s the only reason the review is getting 2stars instead of one, he was friendly. Unfortunately I feel as if I wasn’t taken seriously and the fact that it didn’t seem to us that they were even trying hard enough to get me into a ram. Seemed like he wasn’t 100% trying. He had a friendly attitude, that’s it. Won’t be going back this location and will be letting others know to not go to this location. Guys should’ve tried harder, this is how you loose business. Wrong one customer it’ll spread like wildfire.

George is wonderful, all I was coming in for was looking at vehicle, I walked out with it. I highly recommend going here

Nice place. Friendly staff. We just couldnt come together on price of vehicle.

Best car buying experience ever. Went in just to see my options and left out with a vehicle thanks to Rob Foster and everyone else that made it possible.

I prequalified through capital one then got to the lot and the price of the truck and payment was increased considerably then i was sold a used ram with over 100000 miles for more than the new ones cost and my tires are almost bald thanks

This service department is normally excellent when I just show up for any service. However, today I called to ask about getting an oil change and I was told the next available oil change appointment at the Lexington location is 9 days from today. That seems really inefficient for an oil change. Dealerships find weird ways to give themselves bad reputations.

Professional and wonderful service by the service advisor. Highly recommend the service packages.

Purchased our first brand new car from here. A 2020 Dodge Journey because we needed the space. Collin Klevins and Tony worked with us on getting the price within our budget, and as Collin was our salesman, he was very kind and courteous, very polite and friendly. I did not feel like we were pushed into anything and he was very understanding of our situation. We were having a problem doing the survey for some reason, but if we could pull it up we would give him all tens. Definitely would buy a car from him again.

Ken was amazing and so patient! He stayed 2 hours after to ensure that I got my car! I love my new Jeep so much, I recommend asking for Ken when shopping here

We were buying a new truck signed papers but they had to have the truck brought in from another place put down the money signed paper work at how much payment were going to be and what they owe me to be done to truck when they get it and the truck would be ready to pick up on Friday when they went to get truck they said there is damage done that called and asked if we are open to getting same truck in another color we said yes as long it’s not no yellow lol well they called said they have a silver one was that ok we said yes that’s fine so they told us they were installing the brake controller and it would still be ready to be picked up . Well we got there they had the work done and then I find out because they found one that was not just like the one I got financed and for the same price they had run and tried to get me with another company with out my permission so all of the sudden they wanted more info with this company to get finance and with the other one I was already done with . Well after waiting and being told everything would be the same they lied they found one that was more money and tried to pull a stunt over on me and tried to get me for the full price that was not Agreed upon.and already signed on .and I caught them in 4 lies because I called them out on it every one was steady changing what was going on . So needless to say I walked away and the 3500 I have to wait on it, it only took them 5 mins to take my money but not to give it back when they were the ones that messed up . So that was Friday and they said I might have my money back by Tuesday . They will lie and try to pull stuff over on you finance department and the finance manager-the sales man was great best I have ever worked with so we will see. How long it takes for them to give my money back

Tony Japps is your truck and jeep guru! Cant recommend highly enough!

This was by far the best car buying experience of my life. My sales rep was Scott Grantham, and he is a class act. I also dealt with Tony, the sales manager. He also was extremely helpful in getting me the car I wanted. My situation was a little on the seemingly impossible side, but Tony personally called and got me a fantastic deal, with an excellent interest rate and payment. Could not be any happier with JTs Jeep Dealership. Please contact Scott Grantham if you need a car. Youll be glad you did.

Was considering buying a vehicle from here until I saw what they did to my co worker. Promised him they’d fix the scratches on his brand new 40k truck. Gave him the run around for several months and never lived up to their end of the deal after he spent all that money on a truck. Will be telling everyone I know not to go here. Poor customer service.

Went in for oil change at 9am. At 12:15pm checked and they had not even started. Was told it would be another 2 hours before they could get to it. I have bought 4 Jeep Grand Cherokees from them. Service is not so good. This has happened 3 times before.

My son purchased a car from them a few weeks ago. It was the best customer service ever, and I dont mean in a car salezy way either if you know what I mean. We work with Tony (the dopest manager ever!), Hail and Brett Frick ( I think thats his name). They worked a miracle for us so that my son was comfortable with the payment. We will be making our next car purchase with this dealership for sure. Im grateful 🙏

I was helped in the service department by Jim and they did a great job with communicating with me and keeping me informed about my car repairs and they also did a great job working with my car warrenty company to ensure my repairs were completed and paid for. I would use this service department for all future repairs my car needs. Ask for Jim he is great!

Good customer service by my sales rep how name is the same name as my husband Robert and call themselves Bob very good salesman representative for TJ Chrysler Dodge I love my car that I got for my birthday in April I bring my car here to find out why was there scratches inside of my rims come to find out it is just dirt that has not been washed from the factory so my kind representative said that we were going to get it straightened out right now and he did so I would like to thank Robert on taking good care of me if anyone is looking for a car truck over here at JDs Chrysler Dodge ask for Robert nickname is Bob excellent representative loving my Chrysler 2018

Joe, Charles, and Robbie and very friendly, professional.These 3 went above and beyond to get us situated

They got cars that go vroom vroom. I like that.

The service team is always professional and courteous. They answered all my questions and showed me the issue on the vehicle before making repairs. It was easy to make an appointment and the work was done quickly while I waited. Highly recommend.

Collin was completely amazing! He knows his job and he knows the vehicles I told him what I was looking for and what my wish list was and he gave me everything on my wish list and he was so patient with us. So if you go here I would definitely recommend asking for Collin!!

This was my 3rd time bringing my truck to this dealership to get my truck fixed and nothing yet. A lot of gas and time has been invested with zero results. Hopefully this 4th time is the trick because right now, I am completely disappointed with little trust in them left!

Super professional. Very clean comfortable environment. I would buy a vehicle from this organization any time.

My sales rep. was William Boatwright. He was very rude and sarcastic. I will definitely take my business somewhere else.

I got a great deal at a great price. Ken is awesome! I was just here to have my car serviced for the first time since I brought it, I had an 8:30 am appointment i didnt get out of there until 11:30 . That was for an oil change and tire rotation, I asked them to change out my turn signal light on passenger side in front and I also purchased the bulb . They did it but charged me right at $31.00 to do it !!! Never again, that was outrageous for that . I am not happy with them at all .

Great customer service and smooth transaction with buying a new truck

I had the best salesman who worked hard to find a car I could afford. I felt comfortable and feeling trustworthy that he would be honest. Which he was and did find a car that was in my payment range. I would highly recommend him as someone you can trust. Thank you so much.His name is Rhett Huffman

JTs is way better than carmax better service too and better vehicles!

Smaller, friendly car dealership. Scott Grantham went above and beyond to help us find exactly what we were looking for!!

Purchased a great used car. Scott Grantham was my salesman, very knowledgeable and nice, I highly recommend him. His support team were nice and very efficient. The dealership was very well set up for pandemic safety.

Very helpful salesperson Jonathan Krause. He went above and beyond his duties to assist me.

Excellent service. Joe shurafa made this one of the best experiences I have ever had at a dealership. Took my truck in and top notch service and most courteous staff you could ask for. Definetly my store I will be using for all my purchase and service. Thank you Joe.

Just drove through to look at a truck. This was on a Sunday, they were closed.

Excellent service. The guy that did my 4 wheel alignment went above and beyond to make sure my car was right.

Seriously the best service! Ask for Justin when you go! Justin was beyond professional and a joy to work with! I had an awful experience at a competitor Jeep dealership, so I was discouraged. JT’s Jeep is amazing! I’m so happy with my 2021 Wrangler ☺️

Definitely had to give this place a 1 star rating. Overall my experience their was horrible. They gave us a salesman named Bill who was very rude & sarcastic. We wanted to trade in our Honda for a Durango & he seemed to have no clue what the process was. After he seen that he was losing the sale, he wanted to give us more info & run us “numbers”. If I was you I would take your business to the Dodge store located in Columbia !

Ya just dont ask for a Rubicon there are no discounts or employee discount on those. I came early black Friday sat for 4 hours to find out the jeep my friend wanted was excluded on the black Friday deal nor was I given any referral incentive for even bringing my friend. So when ask about the gift card they said they put it towards the discount of the vehicle not even close to the discount that was advertised. SMH My friend still end up buying the car but we just didnt appreciate the rope a dope. To make sure what you are getting yourself in to and dont waste your time here.

The lack of social distancing and mask wearing by employees is alarming. I am currently outside in the rain because I do not trust they are keeping any sort of standard during this pandemic. Unfortunately I still need servicing to my vehicle so I’m stuck. 3 employees I saw didn’t have a mask on. The manager spoke with me and said well that’s not suppose to happen. But it obviously is. Thy have no concern for others. It’s blatantly obvious. Take your car and business elsewhere. I do not let the fear dictate my life but I do appreciate professional courtesy that was seriously lacking in this situation.

This is our forth time dealing with JT’s and was very well pleased again. Told Bill what I was wanting, payments and etc. Got there and everything went excellent and no hassle. I highly recommend dealing with Bill Purette

Amazing experience, literally the best customer service Ive ever had at a dealership. Thank you.

Helpful staff and fair prices.