Great service and very honest instead of taking advantage of me and overcharging they gave me honest advice would highly recommend

I had the 4 seasons service. They had to come out in June because I had cockroaches. In July, I saw another, large, cockroach. According to my account page, they were scheduled to come out in a couple days, so I didnt stress. The day they were supposed to be there- no one came. I checked my portal and date had been moved 2 weeks. I called, they offered to come out a week earlier. The day they were supposed to come out, I stayed home, so I could ask the tech to come in for the cockroaches. Scheduled between 12 and 2. I was home. No one came. When I called, I was told the tech should be there right now. I responded that he wasnt. Was told theyd get a hold of him. Next thing I know there is an invoice on my account stating he had come and the owner was unavailable to sign. Did not see him in my property. My dogs would have barked if hed been there. They were silent.

Buyers Beware! This company overcharges for its services and does not respond when there are errors in the billing. I have had a very bad experience with them, and I hope that I can prevent you from doing the same. Not a good company to do business with!

Tyler is my Tech. always professional . job well done

Weve used Truly Nolen for years and they have been the only ones who could eliminate our bug problem for good! Highly recommend them. My Tech is Tyler, hes very nice and professional and he actually was the one who could figure out my bug problem and fixed it! Also Jeff A. was my inspector for termites and was very nice and informative. Thanks to Tyler and Jeff for a GREAT JOB! 2 thumbs up!

They did a great Job. We had rats and squirrels in our roof for four properies. The came out and sealed access points in all the roofs and set traps in all four. They came out several times to check the trapsNo more squirrels or rats. They also did pest treatment for 3 properties. As far as we can tell it has worked. Great Job.

We are so grateful that the inspector, Jeff, was able to come out the same day we called! He was very knowledgeable about rodents and how to best get rid of them. We had another local pest control company come out a week before and could not offer the same services you would expect! We will absolutely call Truly Nolen in the future and can’t recommend Jeff enough!

The guys who came out to complete an inspection were on time and very professional. They didn’t try to up sell or push extra services on me, which I appreciated and they were very clear about what services would be required as well as the cost. They explained everything well and answered all of our questions clearly and concisely. Very personable and would absolutely recommend their services.

Jordan Hammowitz came out did initial inspection laid the traps and Van was very thorough and coming back to make sure things are going OK and following up with us as well as moving the trash room being super helpful Truly Nolan needs more reps like Jordan He should probably be teaching your customer interaction class

They are great!

Our new rental property has a serious issue with bugs. Truly Nolen has been an essential tool in our fight against bug incursions. The wasps thought this was their home and Truly Nolen fixed that issue and the wasps have since moved on.

Excellent response time. Showed up when they scheduled. Jeff was our inspector and was very professional. Jordan was our technician who did the service. Highly recommend this company. Greg the branch manager followed up.

The people at Truly Nolen are professional. They all showed genuine care and willingness to help resolve problems. Jeff went over and beyond to ensure that the issues at my house were promptly resolved. Thank you so much.

I HATE bugs so I LOVE Truly Nolen. From the first time I met Greg and Richard I knew I was in good hands. They both seemed truly passionate about making my home and yard creepy crawler free. Even when I call to schedule an appointment the person on the other side always shows such genuine empathy and concern about getting whatever issue comes up taken care of right away. Richard is the one that does the quarterly service and he is so great with my dogs and patient with them when all they want is attention. Richard is clearly extremely knowledgeable and does a great job explaining what he is doing and why is he doing it. I would recommend Truly Nolen to anyone!

We have had your service for many years. You are always give us notice of with your service day and time. You are always prompt and ask if we have any problems and treat for those pests in addition to the regular treatment if needed. You do great work! Thank you so much, many pest control people come say they are taking care of someones house. They quietly leave when I tell them we use Truly Nolen. You are a great business, thank you so much.

We here at Dallas Plastics truly enjoy our technician Miguel Fernandez!!! He is so sweet, patient, kind, and knowledgeable in what we need. He always has a smile and his demeanor is so comforting. We look forward to seeing him every week. Because of his services we never see any rodents which is a big plus because we are a medical plastic manufacturer. You rock Miguel!!!!!

My technician Tyler is amazing. He is very detailed, explains the processes he is undergoing for my home to me and keeps me updated on potential future issues he will be watching for. He is also exceptionally kind to my dogs, who love him. I highly recommend asking for Tyler!

So we called Truly Nolen to ask them some questions and setup a time for them to come to our place as we found termites in our wall. And the lady on the phone told us they could spot treat, as I have had most of these walls opened and only found them one area. So the next day I get a call before our appointment from their technician, wanting to ask me a couple questions. I answered told him whats going on.. Then he told me that Truly Nolen dose not do spot treatments at all its something they dont even offer. Then started with a scare static sells pitch. And this is all before even seeing my house and the situation... I ask him why the lady told us on the phone the night before that they offer spot treatment. And all he said was I dont know... At this point I tell him I wouldnt use them and dont even bother coming to my house as I dont like being lied to and that bait and switch is illegal, I rather give my business to an honest company that dosent get business by lying.

I’ve used Truly Nolen for 2+ years now and have enjoyed the great service from Matt Strickland who goes the extra mile to help the customer. The price per service is competitive and they guarantee their work or they’ll come back to make it right. I would recommend everyone to give this company a shot to earn your business.

We are really impressed by Truly Nolen and their professionalism making sure our home is pest free. Living in TX for the first time we never realized our home would have so many pest issues and they were able to alleviate all our concerns and get rid of everything in the first treatment! Bye bye annoying ants and mosquitos! Highly recommend Matt Strickland who has been very helpful along the way and now treats our home quarterly to make sure none of these issues come back! Truly Nolen is a must for any homeowner and peace of mind for you and your family.

The Truly Nolen representative comes on time, checks my property and sprays for any pest problems that I have. He is very professional and does the job in a timely manner

We recently bought a home that had termite issues and damage that the previous owner did not disclose to us. I discovered 2 areas of damage and signs of termites while deep cleaning our new home. When we called Truly Nolen, Greg came for our initial inspection and found multiple areas that our inspector missed. What I loved most about Greg was that he did not give me an over the top sales pitch. He did not show me photographs or videos that use scare tactics or inform me about termites and the damage they can cause. I really appreciated him not treating me like an idiot. He was upfront about what he found, showed me the different areas so I could look for myself, and was clear about service and pricing options. We also decided to use them for rodent and pest control services and were given a discount on those because we combined service plans. Jeff Ahring has been our technician since the start of the treatment and he, like Greg, has explained the process during every visit. These men are friendly and likeable! You know that they are giving you quality work and that if you have any questions or concerns, they are willing and able to address them. We LOVE Truly Nolen Lewisville and will continue to use them with any pest/rodent/termite issues we may have in the future! HIGHLY RECOMMEND!

Today8/20/18 Tech. Jeff Ahring was on time, pleasant & very professional. Im very grateful for the update and his expertise. I feel secure about the condition of our home pest control and maintenance. 👍🏽In March 2018 My first interaction with Miguel Fernandez (Truly Nolan)proved him thorough and knowledgeable. I really appreciate his expertise.

You can depend on Truly Nolen, we have, thru ants and things in the attic...all taken care of Beautifully! Thanks Truly!!

Jeff from Truly Nolan is Great! The company came out to close up any spots on the house and ensure there were no areas rodents or squirrels could get in. Then they have come up co finally to check traps, sanitize, and provide surveillance. They are always prompt, professional and courteous. Thanks yall!!!!

Truly Nolen is the only pest control we use. They are professional and efficient at all times. When you call them they are friendly and always take care of your problems or concerns. Why use anyone else! Thanks Truly Nolen.

All parties were very helpful. At first the couldnt treat our house until the following Monday but called just a couple hours later and was able to fit us in on a Saturday. Very happy. Thanks for all your help!

We have been working with our technician, Matt Strickland, for quite awhile now. We have found him to be very conscientious in his work on our property. He has exhibited an excellent work ethic. Matt has been knowledgeable regarding the questions we asked him. It has been a pleasure working with him.

Regularly quarterly service. Richard was excellent, as always.

We had Truly Nolen come to look at a pest infestation in our bathroom that we found while doing the demo to renovate. We worried it could be termites. The guy from Truly Nolen said it was positively termites and gave us a bid for treating it for $2800. What he didn’t know was that we had about 5 other companies come out and they ALL said it was fire ants. We have now done more demo and see no sign of termites or termite damage. This company and their employee are scammers! What a terrible thing to lie to people - this would have cost us almost $3000 to treat something we didn’t have, and also very likely devalued our home by a lot more money!!!

I work at ACS and Tyler comes regularly for monthly maintenance of our suite. He is extremely knowledgeable and provides insight to what the season will hold regarding pest control and recommendations that are really helpful. Glad to have him and Truly Nolen keeping our work area clean and pest free!!!

Miguel Fernandez is our technician. He had done an amazing job over past months. All my pest problem had greatly decrease almost to none. He explain as he does the job. He would use different treatment in different time for different purpose and area. He would spend enough time that the problem need to address. Wonderful company and an amazing technician.

Truly Nolan was not helpful company for any pest treatment, they are only good sending out nice reports for the work they have not done. Its a very bad service and NO help at all

Signed up for a one year contract but did realize they would auto-continue the service until i got a bill. called to see if they could do something about that but were not willing to work with me. (oh, you mean you dont remember what you did a year ago?) at least provide a courtesy call reminding the customer that they will be providing service outside the contract. a company that is not mindful of customers money they are about to take is not a good company.

WE ARE IN LOVE WITH OUR TECHNICIAN TYLER!!! HE IS THE BEST TECH WE HAVE EVER HAD. HE IS KNOWLEDGEABLE, UNDERSTANDING, PATIENT, AND WILL NOT LEAVE THE PREMISES UNTIL WE FEEL TOTALLY SATISFIED. WE WILL USE HIM HERE AT DALLAS PLASTICS FOREVER!!!

This is the best pest control company in Texas. I have been a client in Houston and Dallas and both times my home has been pest free.

I got my termite booster service from Jeff Ahring today. Awesome technician and service. Ive used Truly Nolen for years and will continue to do so for all my pest needs. Thanks guys!

We had a possum problem, a mother and 3 babies. And they came out immediately and Jeff came in like a superhero and picked em up and out of there! 👌 great work guys.

Greg Parrish came to the house for an inspection. He was very professional, pleasant, and proficient. I’ll gladly use Truly Nolen hands down for further pest control needs.

Truly Nolan has always been responsive to all of our needs. They are great!

Greg Parrish and Jeff Ahring have done an amazing job maintaining our restaurant in Frisco. They are both very responsive and go above and beyond the call of duty.

Worst customer experience I’ve ever gotten. Purchased a one year contract with no service. Called 10 times to speak to a manager who never returned our calls. AVOID this business. We DO NOT Recommend.

Tyler was our most recent technician at my work place and he checked on every trap, let us know of issue areas where pests might start coming through, provided great customer service and conversation pieces while he was doing his thing and overall, did a good job. Keep up the good work.

Very high quality, responsive service.

We were having problems with rats and squirrels in out attic. Jeff Ahring from Truly Nolen Lewisville came out and dealt with all our issues. He was professional and personable. He always arrived promptly for every appointment and was sure to call when he was on his way. We are now rodent free. I would recommend Truly Nolan and Jeff to anyone with a similar problem.

I am very happy with Truly Nolen! The person I spoke with to set up an initial inspection was very knowledgable, professional, and courteous. He answered my questions fully and set up my appointment. Service Coordinator Greg Parrish came out and fully explained my options on what would be best for my pest control needs. He was patient and kind with all my questions and my concerns about my pets. As a side note, my cat absolutely runs and hides when strangers enter the house, but he immediately took to Mr. Parrish and wanted to be petted the whole time. I knew I could trust Mr. Parrish as a result! Mr. Parrish scheduled my first pest control treatment for me with Richard Vickers. Mr. Vickers came out and took the time to walk around my home with me and answer all my questions fully. When we were done talking, he went about his business doing exactly what had been set up with great care and efficiency. I am really impressed with the care, concern, and professionalism exhibited by all the personnel representing Truly Nolen and know my pest control needs are in more-than-capable hands!! Thank you Truly Nolen!!

Jeff Ahring came out to get a raccoon out of our attic. Once it was determined it had vacated the premises, he patched the entry points and repaired several additional damaged areas on the soffit to keep it from making a new hole. Very informative and absolutely professional.

Tyler from the Lewisville location did an amazing job at The Vitamin Shoppe in Irving. He went above and beyond. He also was informative on the do’s and don’ts from keeping the business bug free. He takes pride in what he does.

Everything that Jeff did for me was wonderful and I no longer have to worry about squirrels in my attic. - Gloria Longoria

I really recommended this service, they respond soon to my problema and were very informative about my options . Jeff Ahring was always very professional!

Matt Strickland services my Academy Sports and Outdoors in Lewisville and is Awesome. Hes very friendly and professional.

Always very professional

I have had the service for 3 years or more and I am really very satisfied because the service provided is the best and the immediate attention they give me is incomparable. Thanks to Steven and the technician Matt

Richard is great! good service.

Miguel Fernandez from Truly Nolen Pest Contol Lewisville, TX is an outstanding technician. He is very professional and provided outstanding service. Very friendly and polite and answered and addressed our pest contol concerns.i would recommend Miguel and Truly Nolen Lewisville if you have pest contol issues.

Truly Nolen is ok, and their price just went up, so I may move services.

Highly recommend them (I’m not getting a discount to say this 😂) Great value and service. They come out whenever you need them between quarterly calls

Once more, Richard has provided excellent service, on time, we were very pleased.

Ive used Truly Nolen for years because they give great service!

Had great experience with Jeff Ahring, very professional, and he figured out what was causing a horrible odor in my office within 30 min

Best service so far.

Truly amazing response times.

Always prompt and very thorough!

Nice guys!

👍👍👍

Excellent service. Jeff Ahring is awesome