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Molly Maid of DFW Metro Northwest
1075 Civic Cir Suite A, Lewisville, TX 75067, United States
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Molly Maid of DFW Metro Northwest

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Mi
Review №1

The ladies that came to service our home were very efficient and fast to get as much done in the allotted time. Extremely thorough detailed work. My mom is very picky and she was assisting us while we were moving things out, and while observing she said they were very meticulous and accommodating to get a few more areas a little more TLC. Would definitely consider using services again.

De
Review №2

I’ve been working in this company for 3 years, but 2 years in this location. Great place to work, they make feel value as an employee. I love doing this job and enjoy going to our clients locations to help them have their place how they want it. Clean and organized.This is a great place to work, trustworthy, and where you will love to come help exceed clients expectations.

Ju
Review №3

We have used Mollymaid for over 10 years to clean our home. They are thorough, professional and care about the quality of the service they are providing. They are careful and considerate in our home (even when we are working from home and move from room-to-room, during the cleaning process). They complete the work in an appropriate amount of time, not skimming or taking too long. I am grateful we have a service like this that we can trust in our home. Highly recommend!

Ca
Review №4

This was a TERRIBLE experience. They showed up late... halfway through the cleaning they called and said that it would be an additional 2 hours and the cost would be $671. Not sure where they got that number from considering it is $85 an hour so that would be an additional $170. They stopped at 7 P.M. because they arent allowed to clean past that time. I have a party at my house today and I spent the night cleaning my own house. I wish we had never hired them I wasted $260. Will definitely be looking into a lawyer to get my money back. It took them 3 hours to clean two bathrooms and my kitchen counters......Terrible.

Ch
Review №5

The ladies are very reliable and efficient! They are so quiet with their work and very thorough. If you are a busy mom/wife/worker, this is a perfect gift to yourself!

De
Review №6

A friend referred them who uses their service on a regular basis. I am very happy with them and if you are on the fence you should give them a try.

ev
Review №7

Do not use this company. They will show up take their time and not finish the job. Will definitely be using someone else. They also tried to scam us for way more money then it should have been.

Ke
Review №8

Two maids cleaned my house and did a great job. It was the best and most thorough cleaning I have experienced through a maid service. They cleaned floors, both hard surface and carpets. Cleaned office, bedrooms and kitchens including thorough dusting, and organizing small table top objects in a very appealing way.

Gl
Review №9

I was very impressed with the quality of work and the attention to detail when cleaning. Everything was spotless! I would highly recommend Molly Maid!!

Sa
Review №10

I believe that you get what you pay for with home services. The deep clean was the best I have ever experienced. I have had several recurring cleans since then and I have never had to call back and ask them to return to fix any problems or issues. Even if I get a different team, they bring the cleaning notes from the quoting process and remain consistent in what and how they clean my house.

Ga
Review №11

Molly Maids came on short notice to deep clean the house we were moving into. We had not expected it to be left dirty for us when we arrived. Molly Maids did a thorough and wonderful job. I have already recommended them and will personally use them again.

Le
Review №12

So thankful for Molly Maids! We had a quick move in and move out over a weekend and they were so great! First we enjoyed the flexibility of scheduling a clean around the move. The front office staff was excellent to work with and super friendly. When the team arrived they notified me via text and arrived on time. They did a deep clean and left the place sparkling! It was so great to be able to trust that the houses would be sparkling and sanitized (especially during COVID) during a move! Truly appreciate the work they did!

Be
Review №13

I love Molly Maids day. Coming home to a freshly cleaned home is amazing. Highly recommend using Molly Maid.

Se
Review №14

Its just really nice to come home to a clean house. Some weeks are better than others but its always very convenient and cleaner than I would be able to get it by myself. Everyone Ive met or talked to on the phone has been very nice. There were a couple of occasions early on when the alarm was not reset when they left but thats easy enough to fix remotely these days. It hasnt happened in quite some time either.I know that on at least two occasions a manager or someone from the office stopped by to check on the quality of work. I appreciate that. All in all it has been a very good experience and I would recommend Molly Maids to anyone considering hiring a housekeeper.

Ja
Review №15

Terrible company STAY away will try and charge you $700 to clean for two hours. Will not even finish cleaning your house.

El
Review №16

The ladies that cleaned were amazing. Hard working, friendly, and really went above and beyond with getting the job done. Would definitely use again.

KA
Review №17

Betty and Monica from the Lewisville location have been working on our house for months now and with every visit the service improves. More then that their respect and compassion is above expected. I work from home and they always respect the need to be quiet or work around my mess of a desk, and the are always kind and understanding on days that my ailing mom may not have picked up in prep for their visit, and above all, they are understanding and patient when I move my crazy but harmless dogs from room to room while they work in the house. These women are respectful of the house and its occupants. They take pride in what they do and it shows. I am very grateful to have these two ladies help out in my crazy life

Pa
Review №18

I use this service once a month. I live by myself so more than that is not really necessary but I would love to use them even twice monthly! They do such an excellent job. They always clean so thoroughly and everything is always put back just the way it was. I have never been disappointed with their service!

st
Review №19

They were on time and work so diligently, they never took lunch.

Ma
Review №20

They always do a nice job.

Mi
Review №21

We have had several crews from Molly Maids. This last one did a deep clean and they were excellent! Other crews were as good when they first started. But change in personnel or crew reduced the effectiveness and satisfaction. We understand that this is not a job of life long ambition, but one should do the best they can. Its hit or miss with individuals which is why I give only 4 stars. There have been crews that were 5 stars.

DA
Review №22

I was very impressed. When I clean my house there’s always a little bit of residue left behind on windows or pushed up against the back sides of counters, but the attention to detail that I observed was unremarkable and there were no bits of residue left anywhere... it was as if it was a brand new home.

To
Review №23

I was very impressed with Molly Maid! The scheduling was simple, arrived on time, thorough cleaning, walk through and a follow up call afterwards! Pricing is fair and I will be using them again!

Li
Review №24

Molly Maid cleaned my house to perfection after I moved out so I could list it for sale. Floors sparkled as did appliances and the bathrooms.

Da
Review №25

As always, they were prompt and charged a reasonable fee. best in paradise. no reason to call any other company for plumbing service in paradise.

Li
Review №26

The service providers did an excellent job of cleaning the house prior to the new tenant’s move in.

B
Review №27

This company takes pride in their work. Jack assessed the situation, explained to me how he was doing to fix the problem, and it was done. They are very well qualified to do any plumbing work.

Ki
Review №28

They did a wonderful job. I will use them again.

Ch
Review №29

Fast and friendly. Great value!

Ca
Review №30

The women that clean my house are very good and I highly recommend them.

sh
Review №31

I’ve used them for 2.5 years. Their quality has never deteriorated. I have the same crew every time. They’re responsive & super easy to work with.

Re
Review №32

The ladies did an excellent job!

me
Review №33

This is my third cleaning with Molly Maids. Team #15 was great! The expectations for cleaning homes are pretty obvious so in my opinion, you have to stand out. Their attention to detail showed that. Thank you!

Sa
Review №34

Very professional. Spent a lot of time on details.

Ch
Review №35

I started using Molly Maid in Summer 2020. From the initial deep cleaning to the regularly scheduled cleanings, the crew is professional, friendly, ont time, and efficient! Theyve been reliable and I look forward to continuing using their services!

Ja
Review №36

Molly maid service was prompt and thorough. They did an excellent job and it has been wonderful to come home to a very clean house. Good quality and affordable service!

De
Review №37

Made my apartment beautiful as I was moving out!

ja
Review №38

Very bad response from this group. The maids stained my laminate floor and refused to fix this situation. They are taking the service workers word for this. My floor is ruined. I’m very unhappy with this service. Buyer beware

Kr
Review №39

Moved to a new place and had the team come in from Molly maid to clean my old one. Couldn’t be happier with the service I received before the clean and it looks fantastic. 10/10 would absolutely use again.

Lo
Review №40

The two ladies who came to my house were wonderful. They were very cordial, but at the same time professional. They did a great job, especially making my 20 year old white cabinets white again!

Th
Review №41

Team 14 did a great job today. Friendly and in and out without delay. I am very pleased with the service I get from this Molly Maids office.

Ji
Review №42

I was a little worried about using another cleaning service after our last experience, but they put that to rest after our initial meeting & did an amazing job on our place! As long as they serve what area we live in, we will use them for a very long time!

St
Review №43

I was so impressed with the terrific job Molly Maids did on a deep clean of my fathers home.

No
Review №44

The team was professional and did an amazing time with the home and were extremely detailed in cleaning!

Co
Review №45

Great service for me, I have MS and a toddler so cleaning comes last. Team 15 just finished for today and everything is wonderful and done well. I really appreciate my service from here! Thank you!

Ju
Review №46

We love our Molly Maids! Lili and Herlinda (Team 17) take great care of our home and do a fantastic job each time they are here. Since working from home, I get to talk with them more often and really get to know the ladies that keep our home clean. The company, Lili and Herlinda are wonderful and we would recommend them for your home.

Du
Review №47

Fantastic job. We will definitely use in the future. This exceeded our expectations.

Ki
Review №48

Very professional and will use them again!

V
Review №49

I love having the same team clean my home every month. The ladies do a consistantly excellent job! Ive had Molly Maid clean my home for almost 2 years, and I see many more years in our future...

St
Review №50

They arrived on time and my house looked spectacular after they were done.

La
Review №51

Molly Maid came to clean the Baker home and did a fantastic job; they were thorough and professional and really transformed the house for the better. Would recommend if you are in the market for a Maid company!

Ja
Review №52

Very professional and efficient

Za
Review №53

Amazing service at the office & very efficient once on premises!Blanco & Lupe were amazing and my apartment is pristine!THANK YOU Molly Maids! Highly recommend!

He
Review №54

I love our Molly Maids! For years we used cleaning services from referrals and time after time some issue arose. One lady talked on her phone the whole time and only cleaned with one hand.....I should have paid 1/2 price....we were told to give Molly Maid a try 5 years ago and have never been disappointed. They do an awesome job and always stand behind their work. They are 5 stars in our book!

Ro
Review №55

Many spots missed, and rescheduling at no charge is a huge hassle for move out cleaning as I have to be present to let cleaners in. We ended up spending 2 hours going over missed spots to avoid this hassle. Cleaning should have been good from the first go.Office staff is much more competent, but notes are missed. For example, I asked the office staff to call my wife for the 30 min heads up call since I was working during the scheduled time, but she never got the call. Good thing she got there before the window, or else we would have been wrongly charged $55 fee for not being able to get in.I will say the cleaning itself was great on the areas that actually got cleaned. Appliance and Refrigerator clean up was spectacular.

De
Review №56

Awesome! Very pleased :)

Ga
Review №57

The two ladies that did my condo did a wonderful job. They were always on task and finished everything in a timely manner. The place looked great and smelled amazing!

Ta
Review №58

Team #9 is the very best! I love their personalities! They are always happy! Their attention to detail when it comes to cleaning my house is superb, Im never disappointed when I return home to a clean and shiny house. Thank you Team #9 for all your hard work, I truly appreciate them making my life easier. Tammi & Bolin Douglas 🤗🐾

Ga
Review №59

Molly Maid has been doing a phenomenal job for us since we moved to Texas 5 years ago. We so look forward to our cleaning days! Not only does the house look great after each visit, it even smells clean and fresh!!! We especially love our favorite crew, Team 1. Thank you for the continued excellence!

Ji
Review №60

The team moved quickly and did an excellent job.

Ru
Review №61

Theyre great!

Al
Review №62

Bi-weekly cleaning

Gr
Review №63

For the past 5 years, my family and I have seen cleaning crews from all sorts of companies come and go...never truly satisfied with the results. That is until we started using Molly Maid. By far the most professional, dependable, and consistant clean we have ever had. We have had them now for 3 months and I would highly recommend their services. My top 3 favorites are: 1. Notification with 30 minute window of arrival (via text message); 2. Same crew each clean; 3. Confirmation cards showing next cleaning date left on counter.

Do
Review №64

Team 9 does an awesome job! My home always looks sparkling clean after they are finished and it smells so fresh. Sol and Devora take extra care and even attend to special details like vacuuming my front doormat. Thanks so much!

Ma
Review №65

Team 9: Devora and Sol are always friendly and do a great job. We know them by name and look forward to seeing them each time. They always show up with smiles. Couldnt imagine having anyone else after having them.

Ti
Review №66

I have been a customer for over 5 years and have never had an issue. They always do a better job than I expect and have never disappointed.Team #9 with Sol and Devora are the absolute best!!Keep up the great work.

Pa
Review №67

For several years now, Ive had Molly Maid in to clean my house on an every two weeks schedule and they always do a great job. Team 15 sees to it that every room is cleaned to my satisfaction before they leave. (Even the inside of my microwave is clean....Im too short to reach the back of that appliance!)

Ca
Review №68

We have been very happy with the service provided by Molly Maids. I would like to commend Team #8 for their performance. Always pleasant, courteous and professional. And they always do a great job.

Re
Review №69

We have had Molly Maids come out twice now to do a deep clean of the house and have been pleased with their service. Our most recent cleaning with Monica and Laura was amazing!! They did a very thoughrough job and were very polite. We will definitely ask for them for our next cleaning!

J
Review №70

They do great work!

Ca
Review №71

We have been using these guys for 12 years. Very dependable and eager to do a good job. I highly recommend them (especially Team 8!)

Te
Review №72

Dependable, honest and careful with my things.When I come home after the clean I feel like my home is new.Molly Maids is the Best!!!!

Er
Review №73

Team 9! Devora & Sol are always on time. They do such a great and through job cleaning. Always happy with smiles. They are such a great help to us with our busy household. I love my team.

Le
Review №74

I have used Molly Maid for over 8 years in 3 different homes and have never been disappointed in their service - it is always exceptional and for a very fair price. Thank you Molly Maid for helping maintain my sanity :-)

Ra
Review №75

After having used several other cleaning companies, my husband and I were quite pleasantly surprised at the efficiency and thoroughness of this company. We would have given them 5 stars if both people who were sent worked as hard and been as competent as Maria. The other woman they sent did far less than her fair share of work. But overall we were very pleased with the experience and would definitely recommend this company to others. We will definitely be using them again.

Kr
Review №76

I have been using Molly Maid of Lewisville for over 8 years now. They continue to work hard to go above our expectations, are always on schedule and on time. Sol & Devora are wonderful! Team #9 Does an amazing job of each month with our home! They truly pay attention to detail!

An
Review №77

The service provided by mm of lewisville is second to none. Our crew is thoughtful and their attention to detail goes above and beyond our expectations. I would highly recommend them to anyone as we have been a happy customer for a number of years.

Da
Review №78

Molly Maids Team 9 of Lewisville have always been punctual, caring, and go above and beyond. They ask about my health (since I’m chronically ill), and ask about my family.The Molly Maids Team sent a nice letter and a box of brownies for my family to enjoy.I could not have asked for a better team. They make sure to not have a cold, allergies before they see me since my immunity is low. They’re not just here to clean, they’re family.The entire company cares about you and your family.If I could give 50 stars I would.

Sh
Review №79

I have tried many cleaning vendors, and I have been most satisfied with Molly Maids. One perk being, if you are satisfied with your team, they keep the team consistent so they become familiar with specific requirements you have. My team is great! Team #14, Sara & Rosyo.

Li
Review №80

Excellent company - responsive to client’s concerns.Maria of Team 19 should win awards for her care and attention to detail.I’ve been a customer for 5+ years.

Ba
Review №81

We love our Team #8 and the exceptional cleaning they provide consistently! Thank you so much for your hard work so we can come home from work and enjoy a clean, fresh smelling home!Barbara & Johnny

Ri
Review №82

Employees robbed us. We were a client for several years. However after our last cleaning I noticed that several of my video games for Nintendo Switch and 3DS were missing. We reached out to Molly Maid and they didnt do anything. As a result we cancelled the service. Be very careful dealing with this company. Extremely disappointed with the lack of follow up and urgency from management of this company. They stole hundreds of dollars worth of video games and Molly Maid did nothing to try to make this right.

Pa
Review №83

Subpar cleaning.My wife and I wanted our house deep cleaned before we move in. We asked that bathrooms, tubs, showers, ovens, microwaves, refrigerator, washer/dryer all be thoroughly cleaned. Unfortunately they look no different than before.To be fair, we were offered that the cleaners can come back with in 24 hours, unfortunately we have not moved in yet and we live pretty far. We were told that there is no option for them to come back another day, nor any type of discount.

Ka
Review №84

Sol and Devora, Team #9, do a great job cleaning our home. They are friendly, arrive when scheduled, and do a thorough job every time they are here. I would definitely recommend Team #9.

Da
Review №85

I just had them out to do a deep cleaning on my home and did a great job! From top to bottom, they let it sparkling clean. Ill be using them to clean every other week

Ap
Review №86

Team 9 is the best cleaning team I have every experienced with Molly Maid. I have had the pleasure knowing Devora and Sol for many years now, and they never disappoint. Besides being very friendly and bringing light to my day, they do an amazing job cleaning my house, which is not an easy feat with my young boys keeping it messy. I cannot praise these ladies enough.

Ma
Review №87

Our Molly Maid crew (Team 9) does a spectacular job! Cleaning is thorough and efficient. The house smells great afterwards and the team members are a joy to have in our home!

Ja
Review №88

OMG.....I am beyond thrilled with MY TEAM (#19). They worked so hard and cleaned in places I had forgotten existed! Thank you Molly Maid for such a dedicated team. Bring on Spring....my house is ready! Im looking forward to having a clean house all year thanks to Molly Maid!

Di
Review №89

Team 9 is amazing! I always know my Dads house will be cleaned every 2 weeks. They know exactly how he likes things.

Su
Review №90

Team 55 always arrives on time and does very good work consistently.

Va
Review №91

Molly Maids have saved me so much pain by doing the house work, they have even cleaned my toaster crumbs out. I love that they put on clean sheets. The girls leave everything so wonderful, it is such a relief to have them. I wish I had them here every week.

Da
Review №92

Great service and a special thanks to Veronica! I hired them to clean a rental house I own and everyone I spoke with were very professional and polite and they always answered the phone when I called. I dealt with Veronica and she was so nice! I was usually able to speak with her when I called but if she was on the phone with another customer she always called me back right away.The women that cleaned the house did a great job as the tenant that had moved out had been there over three years and the house was very dirty. The cleaning crew arrived on time and actually had to come out twice as couldnt clean the first time but that was my fault. I forgot the get the water turned back on after the tenant moved out so they had to come a second time once the water was turned back on.

An
Review №93

Team 9 comes to my home every other week and they do a GREAT job! They are the best! :)

re
Review №94

Very thorough cleaning. A wonderful and friendly staff.

He
Review №95

I have used them for over 7 years and love my team 9 - Sol n Deb!They always do EXCELLENT job for me! They are #1 team!

ga
Review №96

Employees are well trained and do good job

Ro
Review №97

I had my first deep cleaning recently and they did an outstanding job. I was surprised by their detail. Great job.

Da
Review №98

They lost our key!!! We have to rekey the entire house for hundreds of dollars and they said they mailed the key. Key was never received and we contacted them twice and they claimed it wasn’t their problem.

Pa
Review №99

This cleaning team did a fabulous job! My house is sparkling clean! Much better than my prior service! Thanks Molly Maids!

Ki
Review №100

Ive had them for over a year and they have always done a great job. I love coming home to a clean fresh house.

Information
26 Photos
100 Comments
4.7 Rating
  • Address:1075 Civic Cir Suite A, Lewisville, TX 75067, United States
  • Site:https://mollymaid.com/dfw-metro-northwest/?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 972-992-5958
Categories
  • House cleaning service
  • Commercial cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • Online estimates:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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