Beth Jones has been my agent for over a decade, and has always been extremely responsive to my needs with claims and providing assistance related to new policies. She always has a great attitude and I value her professionalism and courtesy to her clients! I highly recommend Beth Jones as an agent and the Catawba River Insurance Group!

I like how anytime you go in the office someone is always there to greet you with a smiling face. Very friends customer service and cares about the community and the people they serve. Beth has always been willing to go above and beyond to ensure our needs are met and anytime I’ve called about an accident or need she’s jumped into action and help me immediately to ensure I have the help I need and guided me all the way. Great insurance group! I wouldn’t put my trust in anyone else!

Would never consider another agency. Beth Jones is experienced, knowledgeable, and helps you find the best policy options for your needs. Employees are extremely responsive and provide exceptional customer service. Highly recommend! 5+ stars!

Beth Jones is a wonderful agent. She is easy to work with, friendly, and always available. I would highly recommend for your insurance needs.

I enjoyed discussing my insurance needs with this office. They were very knowledgeable and patient in answering my questions. Looking forward to discussing life insurance with Ms. Koger when she gets approval to do so. Highly recommend!

I have been with this group for the past 5 or 6 years. They have always taken great care of me and always great customer service. I appreciate everything they have done for me and would recommend anyone to go there.

Beth is very courteous to her members. There have been times I literally felt like she was right beside of me of me the whole way. Buying a new house, dealing with wrecked car. Making the payment is the best!

Shannon and the whole staff was very courteous and professional. I was price checking on my auto insurance and she was very up front and honest. I would recommend them for any insurance needs.Thanks. Shelba Ledford.

Beth Hawkins Jones is the sweetest most caring agent Ive ever met. She genuinely cares about her clients.

In July 2020 our washing machine flooded the house. My wife and I got as much water as possible out within a couple of hours. My wife reached out to Beth, our agent about 9:00pm. Believe it or not, Beth offered to call ServePro and have them come out right then!! Keep in mind it’s almost bedtime for most people. We declined that offer, so ServePro was dispatched for Saturday morning. Nationwide, and Beth were nothing short of amazing through the whole ordeal. The adjuster was prompt, and even explained to me the process steps to the cleanup as well as the reconstruction. For me and my family, as long as Beth is our agent, we would never entertain a different insurance carrier for our home and auto policies.

Amazing service and amazing staff! Very professional and helpful with all of your needs! Stop in and see Shannon, she’s the best!

Absolutely the BEST insurance group in Caldwell County! Beth Jones, and the staff are extremely knowledgeable, helpful and patience.

Beth is always willing to help! Always answers and questions we have and super friendly!

Beth Jones has been my agent since I have had my license. She has always helped me with anything I need and I would recommend her to anyone.

Absolutely love Beth! She has never let me or my family down.

I have always received great customer service from Beth and this agency.

Beth is wonderful, always goes the extra mile for us.

My family has had Beth since we moved here over 14 years ago. I wouldn’t trade her for anywhere else!!!

Beth goes the extra mile. She isnt looking for commissions she looking for families who need help. Id never think of changing agents.

Great people with professional attitudes

Great people, really care about their clients!!

Very good thanks