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Don Henderson Auto Services
2835 Lemon Grove Ave, Lemon Grove, CA 91945, United States
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Don Henderson Auto Services

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Da
Review №1

They are true professionals. Always very fair and trustworthy in their work. Lovely folks, too.

Da
Review №2

Moved to San Diego area after years in NorCal….Asked people I met where they take their cars 🚘 for Maintenance and Repair…Got enthusiastic recommendations with reasons for Don Henderson Auto Repair and not very clear referrals about some other….NOW have my own 2 👍🏽👍🏽 review and totally recommending Eric and DH afterseveral appointments with my 2 cars.

Ra
Review №3

My family and I have getting our cars serviced here for years. Mr. Eric is very informative on all the work that needs to be done. A must trustworthy shop for your cars needs!

Jh
Review №4

I was very concerned going in because I, like many people, know nothing about cars and felt embarrassed that I could only describe the strange sound it was making. I had previously received a high estimate from another mechanic and was sure that was what I was going to have to pay. Not only did Mr. Eric keep me informed about what was to be done about my car, he happily and warmly educated me on which parts of the car was an immediate concern and which were not, walked me through what was done and but he genuinely changed my perspective of mechanics and customer service... all for FOURTH (1/4) of the price.Very well done Sirs!

Re
Review №5

Always the best service, honesty matters.

Al
Review №6

Best mechanic shop around by far! Very reliable, professional, and supportive. Eric really cared about his customers and their cars. I had my car brought it after it kept shutting off on on the freeway. Within the first few minutes of being on the phone with Eric, I felt much more relieved during this stressful time. This shop definitely earns all their 5 stars with honesty, reliability, and amazing customer service. The only thing is, I wish I would have found this shop sooner! :) thank you again Eric for all your help.

Gr
Review №7

Great customer service, friendly, helped me out in a tough situation.

Ca
Review №8

Great prices and awesome service. Erick rocks!

Ri
Review №9

Always a great experience!

Th
Review №10

If you’re looking for an auto shop to get your vehicle worked on... here is where you must go! I cannot say enough good things about Eric and his staff at Don Henderson Auto Service. No one is happy when they need to get their vehicle worked on but you want a mechanic that is honest, trustworthy, dependable, and reliable. That’s Eric and his staff at Don Henderson Auto Service. I’ve taken several vehicles there over the last 15 years and I have never been unsatisfied with their work. I have recommended them to all of my friends. They provide exactly what they claim... auto service excellence!

si
Review №11

Very friendly, helpful, fast

De
Review №12

Always take my car here. Eric and Susan are great. Great work, honest, decent, fair pricing and cost always comes in at or below quote. Recommend theses guys every time. 👍❤️

Jo
Review №13

EXCELLENT mechanical service work on just about any make or model of vehicle. Very personable staff, friendly and easy to talk to. You can trust this shop to perform any service required, and they are conveniently located in Lemon Grove, California.

Os
Review №14

Great honest mechanic. Hard to find today

Ad
Review №15

Best mechanic I have ever had! Used to go to Allman but would always get ripped off. The prices here are very reasonable and I never feel like I’m getting sold anything I don’t need. Everything is explained to me and I notice a huge difference after always whether it’s my car not shaking anymore to even noticing better gas mileage. My cars are running better than ever. They always go above and beyond to make sure your experience is good. As long as I’m in San Diego I’ll continue going to Don Henderson. Very highly recommend them.

Do
Review №16

Ive been bringing my auto repairs to Henderson for six years now. Their work is solid and reliable, no BS when giving estimates and staff have been hugely helpful when looking for services they dont provide. Youd do well giving them your business.

Da
Review №17

The people here have always been extremely helpful. I have found them to be consistently honest as well. When someone could do a better job they told me. They are also just nice people.

Sa
Review №18

They were so friendly and helpful! And surprisingly inexpensive! Would definitely recommend this place to anyone!

Jo
Review №19

Awesome service, doubt I will use anyone else but Don Henderson again. I had these guys fix a idle control valve about 2 years ago. First off, in my model most repair shops fix both valves because they dont want to take the time to test which valve it is. It just so happens one is VERY expensive. Lucky for me, the folks at Don Henderson pinpointed it and the cheaper one was the problem. Fast forward two years (a few weeks ago). The same issue arises and and I just assume that I will have to pay for the repair again. Well guess what. They called the manufacturer of the part and were able to warranty it, AND replaced it for free. NO LABOR. Who does this? These guys. Theyve gained my trust which in the auto repair world is hard to do.

Re
Review №20

The level of professionalism and integrity at this shop speaks volumes! When other mechanics and dealerships were misleading us on what repair we needed Don helped us and didnt charge us the hundreds of dollars that the others were leading us to believe we needed. This shop is honest and trustworthy and we are grateful to have found them. Thank you for helping us when we needed it most! Five stars are not enough to reflect their professionalism and integrity.

Br
Review №21

Best mechanics around. Eric really cares about his customers and our cars

Sc
Review №22

The customer service here is fantastic. Eric is a great guy. They take care in their work, and give you direct explanations of the issue. It can be a bit busy, so its best to make an appointment.

Ca
Review №23

They were recommended to me by a friend when I moved to San Diego 5 years ago, and Ive been going to them ever since. They set a standard Ive yet to see anywhere else! Excellent knowledge, they dont overcharge, and theyre honest. Thoroughly impressive service and helpful attitudes. Im passing my recommendation on to everyone I can!

Mi
Review №24

Been taking my wifes car here for at least 2 or 3 years now and wouldnt think about taking it or any other car anywhere else. Eric and Jami are extremely friendly, honest and reliable. These three things are hard to find in a shop. Im proud to say that I take my cars here and I am constantly telling friends and family about this shop. If youre looking for a good mechanic, you just found a great one!

Mi
Review №25

I take my cars right here for all my maintenance. Specialist, friendly and also they do great. They have actually done extra help me at no charge before also.

Jo
Review №26

My parents found this place before it changed owners and it was awesome. Since the change it is still awesome. Eric and everybody there have the best customer service Ive ever encountered. I actually feel safe bringing my car to these guys, and they are the only ones. They tell you exactly what is going on and what they plan on doing. If they need to buy a part, they will shop around for the best price and compare what it would cost to get the part from a third party instead of the manufacturer, give you advice on what he thinks would be best, and then let you decide. These guys have helped me in every way when Ive brought my vehicle in. A while back my transmission was acting funny so Eric sent me to CDO Transmission which he had recently bought, and they were awesome too. I will always take my vehicles to Don Henderson.

De
Review №27

This is the only place I trust with my car. They are honest and affordable. They also have the best customer service.

Ro
Review №28

Very professional and most important very honest.

Ch
Review №29

Need your car repaired take it to Don Anderson ask for Eric.

Pi
Review №30

There is a factor his store is constantly humming with cars. Fast, sincere, and also expert auto store!

Ke
Review №31

Eric and his team are the best. They are friendly, professional, and try to get things done as quick and painless as possible

An
Review №32

Love this place! They were very informative about what was going on with my Cabrio and it overheating. Jaime even proposed a cost saving option which was much appreciated. Even when my vehicle started overheating a few days after I got her back, they immediately took her in and fixed her small issue for free. Would recommend this place to anyone with an auto issue.

Jo
Review №33

Great service. I normally do my own mechanic work, but for the jobs I cant do I use Don Henderson. They put in a new Jasper motor for me just in time for my wedding.

An
Review №34

Thank you, Eric & Susan & Art for keeping my twelve year old auto on the road at a reasonable price. I especially appreciated Eric explaining the options for repairs and what impacted safety; I felt I could trust his word.

Be
Review №35

They are very professional. I definitely would recommend them to anyone.

ti
Review №36

Absolutely 100% without a doubt recommend this place!!! Id give it 10 stars if I could. Not only are they super friendly but they are 100% honest and up front about everything weve taken two cars here and definitely regret not finding this place sooner. And they offer ride share incase you arnt able to drive home or cant pick up the car.

Mi
Review №37

Great place, helpful people, always offers a ride home, even drove to my house once to see why my car wasnt starting. Top notch auto shop.

Gi
Review №38

Through, timely, reliable, honest and courteous

Ma
Review №39

Best mechanics in san diego!!! Fair pricing no mistakes! They diagnose and repair the first time!! Ive had 5 or 6 cars in there multiple times. Im alway upset if I take my cars else ware I always get screwed....see Eric the owner you will never go anywhere else guaranteed !!!!

Ti
Review №40

Quality work, great customer service.

Da
Review №41

Quality car care. Caring honest owner. Been going there for more than 10 years and dont plan to go anywhere else.

Es
Review №42

Good prices and I can trust their work on both my vehicles.

MA
Review №43

Always get excellent service at a fair price.

Ry
Review №44

We take all of our trucks and cars there. They do honest works at a fair price. What more can you ask for.

Da
Review №45

Quick response, clean shop, quick work, all around nice guys and gal. Great work, good prices. no body work done here, but can fix anything else

Ke
Review №46

They are very rude. My car was always brought here. Yes the car was 2001 so I know these cars are always going to break down and stuff but regardless doesnt give the right to give rude service. Last time when I called and when calling and telling them my issue, the person hung up the phone on me.

Ok
Review №47

Excellent customer service!!

De
Review №48

The Customer stated that the are Honest!

Information
1 Photos
48 Comments
4.9 Rating
  • Address:2835 Lemon Grove Ave, Lemon Grove, CA 91945, United States
  • Site:http://donhendersonauto.com/
  • Phone:+1 619-589-6166
Categories
  • Brake shop
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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