K2
K2 Agriculture & Turf
3650 TN-109, Lebanon, TN 37087, United States
Comments
Me
Review №1

Can’t say enough good things about the guys at K2! First, they are super knowledgeable about every piece of equipment they have. They can answer every question you have which really puts your mind at ease when you are purchasing/having work done on an expensive piece of equipment. Second, you can tell these guys are passionate about what they do and actually care about you and taking care of your needs.Highly recommend!

La
Review №2

Stay away they may know lawnmowers I don’t know but if you have a tractor with a problem do not go here I took my tractor in February with a short they worked on it and burnt the dash out all instruments were melted they ordered a new wiring harness and dash in March I would call about every two weeks and was told the order was in the process when I ask why they didn’t talk to somebody at Mahendra I was told they couldn’t talk to anyone they just could check on the computer after A time of this I called Mahendra and was able to talk to someone amazingly the day I talk to someone at Mahendra the parts were shipped when they received the parts I was told my tractor was next they would have it in the The next day this was a Tuesday I got a call on Saturday they hadn’t started on the tractor there was two more ahead and it would be in line this was in July I had taken the tractor there in February i’ll skip all the conversations in between they’ve just a few lies later I finally got my tractor it would run and I was not gonna put this review on until I found missing notes the hood would shake and when I took the front screen off of the tractor none of the lights were hooked up all the wiring was laying down and the sensorFor the air cleaner was not hooked up that wiring was laying down so I decided to submit this review if you’ve got a tractor go somewhere else

JW
Review №3

Wonderful experience with the guys at K2 Ag & Turf. I just purchased a new Bad Boy Revolt from them. They exceeded my expectations at every turn.They brought the mower out to my house for a demo and even practiced social distancing with out asking. As a healthcare worker this was very impressive.The follow up from the team after the sale has also been fantastic.I have already recommended them to friends and family. I encourage everyone to give K2 a call!

An
Review №4

I personally have been a mechanic at a dealership in Kentucky and a manager at a dealership in Tennessee, gotta be honest, I couldnt do it like these guys do. I purchased a used Bad Boy MZ out of state to find out it had numerous problems. Took it to K2 with a transaxle leak and multiple broken cables including the parking brake cable. Asked them to contact me before doing anything else and I got a call the same day with other problems they found, and multiple solutions, lowest price or best quality. The dealerships I worked at would consider that a sin. Not sure but I think the parts guys name was James but anyways he did an amazing job contacting me with every detail. The owner also came out and spoke to me when I picked it up. Followed up with me on how my experience was and told me to ask for him personally if I have any more issues. I would recommend these guys to anyone, forget who I worked with these guys are the best.

Wa
Review №5

I took my scag mower to them because it would not start properly. They knew I thought it was the starter. They replaced a leaking hydrolic line. I asked them to remove the blades as one of them was to tight. They also replaced the throttle cable that they said they had to be run under the engine. They changed the oil. They determined that it wasn’t starting because the battery cables weren’t installed correctly which I knew was not the problem.Approximately 3 weeks later I got the mower back to Find that it still would not start without jarring it like before. I got it started and started mowing. It sounded awful and kept dying. I called them to come get it because it wasn’t fixed and was actually worse.They then determined it was the starter which is what I said from the start. The mower was always garage kept and they assured me that it would be stored indoors. The clear gauge cap was missing. They left it outside, water got in the gas. They told me that the carburetor needed to be replaced as well as another part for the carburetor. They expected me to pay for the carburetor and labor to fix it when it was their fault.The mechanic commented that he had been working on mowers for 25 years which was either a lie or he is just incompetent. The lady that answered the phone said that they don’t pay their mechanics by the hour because they waste time, instead they allow the mechanics to waste time and the consumer pays for it.The bottom line is that I paid them $934.23 and I now have a mower that is completely inoperable.They are a complete rip off! I am giving one star because you have to In order to enable the post. I have every conversation with them recorded.

Ja
Review №6

I am a new home owner as of 2019, and I need everything to keep my lawn manicured. I purchased the echo srm-2620, echo pw-3100, Toro push mower, and now the bad boy revolt all from K2. The sales staff was helpful and seemed to genuinely want to sell me only what I needed. They did not try to upsell me to stuff that I didnt need. On the service side they are efficient, with competitive pricing. All in all I would strongly recommend these guys to anyone.

St
Review №7

I think this is the place people refer their worst enemies to. Worst service Ive ever had from any business. Gone back & forth 3 times in the last 4 weeks trying to get the service i paid for.Update: Yesterday marked 1 month since I first dropped it off to replace belts, blades, level the deck, & service. Theyre saying once again, they will deliver it today. Third time Ive heard this so my hopes arent too high. If they dont Ill be picking it up anyways & taking my business elsewhere!

Ca
Review №8

Purchased new tractor and had issues ever since. Have never been able to correct issue or offer any assistance.

Ju
Review №9

Unfortunately leaving a bad review for these guys. Stopped in on a Saturday to check on a warranty for an Echo Battery (58v 2Ah) and was told they couldnt get in touch with Echo. They told me they would call me back on Monday, and never did. Called again on Thursday, and was told they still hadnt done anything concerning my warranty. It is Tuesday of the following week, and they still havent havent followed up with me concerning my warranty. This is a poor example of a distributor and I dont recommend this shop to anyone.

Information
9 Comments
2.5 Rating
  • Address:3650 TN-109, Lebanon, TN 37087, United States
  • Site:https://k2agpro.com/
  • Phone:+1 615-547-6551
Categories
  • Tractor repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–1pm
  • Saturday:Closed
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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