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Pomps Tire Service
1316 W South St, Lebanon, IN 46052, United States
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Pomps Tire Service

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Sa
Review №1

Second day of my new job and I got a leak on I-65 headed into Indy. I sure didn’t want to change a tire in my dress clothes and there was no way my tire would make it all the way downtown. Thank goodness I was right about a mile away from the team at Pomp’s.Not only did the fellas open up a couple minutes early to get me handled, but they fixed my tire, aired up the other three and sent me on my way quickly and professionally. They were kind, understanding, and frankly… saved my bacon. (Thanks, Jimmy! I still owe you a nice cold beer!)Shop is clean and well lit. Chairs are comfortable, but you won’t be in them long. Easy to get in and out. Great staff.

Li
Review №2

Good experience, just pray my tires hold up . Good service and friendly . Reasonable wait time, Thank you, Linda Jones

Ke
Review №3

Great service, the staff was very professional and responsive to my need. Facilities were very clean and update to. Will use Pomp’s again

Ri
Review №4

Great experience quoted me A price on tires. Turns out it was the wrong price their fault, but honored the price they gave me. Honest, friendly service. thank you pumps

Jo
Review №5

Professional quality service and information at a fair price. I sound like a commercial, but exactly what you want in a tire store. Great place and people!

Ja
Review №6

Great customer service & friendly neighborly professionalism. Great deal on 2 carry out 12-16.5 Galaxy Skid Steer tires. Will do business again when dump truck needs front steer tires. Respectfully, Jason Hinton

Ry
Review №7

Very friendly, prices were reasonable for rotation and balance! The service was faster than I expected! Great job. I will always come back as a returning customer!

Wa
Review №8

Good fast service. Informative!

Mi
Review №9

Pomp’s in Lebanon has that small town shop feel. They always take care of our needs, whether it is low air pressure on a cold morning, or a nail in the tire and a slow leak. We have also been taken care of very well with getting tire’s, mounted and balanced at a very reasonable price. Thank you guys!!!!!

To
Review №10

I have had Pomp’s do various tire replacement and repair work and have always been pleased. Quick turn times, fair pricing, & friendly service. What more can a customer ask for?

Sa
Review №11

Shreadded a tire on the highway thought our trip was going to take a major stall but Pumps tire had us moving in 15 min. They were great to work with and they price was very reasonable. Thanks for your help.

An
Review №12

Ive only needed their services twice in 20 years and both times they were a long shot, in whether they could help me or not. Both timed were tire flats. Once was a garden tractor tire and the other a wheelbarrow. Both times they had what I needed and fixed both without hesitation or question. Always polite and respectful. I cantrecommend them enough. NICE WORK.

As
Review №13

I will never take our vehicles anywhere else!! Honest, fantastic service, and the jobs done right the first time!! Also not a strain on the $$$!Ashley Barclay

Da
Review №14

Prompt and friendly service on a Saturday. Had a tire leak which couldnt be fixed but was able to replace the tire without difficulty. Was a walk in so it was much appreciated. Support local companies.

Ke
Review №15

They were able to get my truck in quicky and were knowledgeable on tires. Price and service was great!

Ta
Review №16

The manager Christy was super helpful and welcoming beyond belief and the technicians were very helpful

Kr
Review №17

We use Pomp’s for ALL our vehicle’s services. They are prompt and excellent with communication! Only place we go! 🙌🏻🙌🏻

Do
Review №18

Very prompt and courteous service. Appreciate them getting us in and out without a long wait. Price was very reasonable and fair.

Kr
Review №19

I pulled in at about 7am they werent even open yet but took the time to quickly put 2 tires on my car!! The best service around!!

Bo
Review №20

Dropped my car off at 9:00 and by 10:30 they gave me a call telling me it was all done. Great service.

Mi
Review №21

Excellent customer service friendly work environment wait time perfect with what I needed done ✔keep up the great work 💪👷

Al
Review №22

I had gone to 2 other tire shops before finding Pomps. The previous 2 shops couldnt mount tires on a half size wheel (8-14.5) for my mobile home wheels. The service person at Pomps took my information and assured me it could be done. I was able to drop off 5 wheels and tires at the end of the day and they had them ready first thing the next morning. Good work and reasonable pricing!

Ch
Review №23

Pomps diagnosed bad sidewalls on my RV ‘s steering tires. Ordered the correct tires and installed them in a very time efficient way. They visually checked the remaining tires and found no other problems. Quality folks!

La
Review №24

Had a flat tire leaving work Pomps was conveniently located right off highway open promptly at 730am both guys working counter were very welcoming and helpful! Was in and out without appt in less than hour. Definitely would recommend

Ch
Review №25

Fast and great customer service! They have always done what they say when they say. Thank you Pomps of Lebanon

ch
Review №26

Awesome customer service! They got me in same day & fixed my tire for free! As a single woman who always gets taken advantage of, this was a nice change & very appreciated!

Ji
Review №27

Service was fast and friendly. Something I thought would take a couple of days took less than an hour. Highly recommend!

To
Review №28

Coming home from Indiana University, my daughter blew out a tire on I-65 just past the Lebanon exit. She talked to Pomps and they sent someone right out to her to put on the donut spare, gave her directions to circle back around on highway to get to the Pomps store, waited until they saw her take the exit successfully then met her back at store and got new tire on car so she could continue home - all in just over an hour. Great service and great people that helped her out. Thank you.

Je
Review №29

Excellent service, I recommend any body needing tires to check them out.

Da
Review №30

Last minute service request to repair a flat tire was prompt, appreciate the fact they got to me quick and had me back on the road within an hour.

Tr
Review №31

We always have a great experience with Pomps! They’re honest, fair & dependable. I’m always confident when I refer them to someone.

Mi
Review №32

Always get me in and do a great job. Using them for years.

An
Review №33

Came b4 the given eta. Quick and prompt service

To
Review №34

Took a small tractor tire in 3 days ago. Picked it up today stating it was repaired. Got it home and installed and it was still flat. Went to air it up and I could hear the leak. Called the office and no one has a clue who worked on it. Told me to bring it back. Horrible service, avoid these jokers at all costs.

Jo
Review №35

Everyone was great they didn’t fish for extra problems like Big-O highly recommend!

Sh
Review №36

Staff is super friendly, was in and out in no time, and the price was reasonable. A-Reliable place to get your vehicle fixed the right way, the first time.

Na
Review №37

Had a low tire and stopped in. They were able to work me in right away. Great service experience.

Br
Review №38

Me and my family have been using Pomp’s in Lebanon for years! We always go to them first if something goes wrong. They have on multiple occasions, gone above and beyond with their service and are honest if they can or can’t do a repair. We love them!

Sc
Review №39

They know what they are doing. These folks are professionals. You can say that about many other tire shops.

Sa
Review №40

Bad experience. Made an appointment on a Saturday for first available the following Thursday. Dropped the car off Wednesday evening. Needed a brake line replaced that had ruptured in a rusty area. Received a call Friday afternoon (!) with a quote to repair the brake line and authorized the work. I was a little surprised to receive a quote a day and a half later as I had made an appointment. The work was estimated to require 5-6 hours. I called the following Monday mid afternoon to inquire on status. Matt told me the car was on the lift. Okay, as that doesnt tell me anything. So, I asked if the repair would be completed that day. Matt tells me probably not. At this point Im wondering why he doesnt ask the technician working on my car when he estimated completing the repair. I asked Matt if he thought tomorrow the repair would be finished? Matt said no because the technician working on my car was off on Tuesday. I had seen more than one technician working in the shop when I made the appointment. Better hope the technician working on your vehicle does not need to take time off as it appears once a tech begins a job, they stay on it no matter what. By Wednesday afternoon I called again and spoke with Matt. I asked how the repair was progressing and if my car would be completed that day. Matt responds the technician was bleeding the brakes. As this did not answer my question, I asked Matt if he would ask the tech if he would complete the repair that day so I could plan accordingly to pickup my car. Matt responded verbatim: Im not going to disturb the man while hes working. My blood pressure went to a very high level after receiving such an arrogant, moronic reply. I was absolutely dumbfounded and momentarily lost for words to respond. I ended the conversation with please let me know when the car is ready. Matt called me about an hour later and said the car was ready. I asked what the final repair cost was and it reflected 3 hours of labor. I did not waste my time asking why my car was in the shop 5.5 business days for a 3 hour repair. They made a brake line and were not waiting delivery on a special part. Picking up my car the next morning Matt was the one to process my invoice. No how can I help you? or a thanks for doing business with us. I was only asked what do you need? and the invoice pushed toward me after I signed it. If in the future I require automotive repair, I will definitely not return to Pomps in Lebanon.

Te
Review №41

Prompt and professional service on all levels.

Ti
Review №42

Everything went great with both tires they did for me

Sh
Review №43

Steve was quick and did excellent work. Pomp’s should be proud to have him as an employee

Br
Review №44

No problems what so ever.Professinal & courteous.

pa
Review №45

Pomps Tire is filled with awesome employees who are always ready to help. Just bought 4 tires, and received excellent service... Definitely my tire and automotive repair service of choice. The best of the best.

to
Review №46

We had a flat tire on I-65. Changed to the mini spare and drove over to Pomps. I the office personnel we were traveling and wanted to get back on the road ASAP. They repaired the flat and remounted the tire.Wait time was minimal.The wait area was clean and comfortable. The entire staff was very friendly and helpful. Pomp’s was responsive to our situation. I would highly recommend this tire business.

Ca
Review №47

Pomps worked quickly and efficiently to help repair my tierod on the front right of my car. They got it back to me the next day and we were back on tbe road safely. Thanks Pomps!

Br
Review №48

Unhappy. Dont get any call saying hey this happened while working on your truck. I have to question my bill its higher than what I was quoted. Not the first time this is happened. Not sure the reason why?

Wi
Review №49

Super nice people, fast service. Had a tire that needed repaired, and they did a quick job of it and it looks good. They even put the tire back on my car (I had the tire off and a donut tire on.)

Ri
Review №50

Fast repair on 2 tires friendly and reasonable price

Da
Review №51

Awesome service. Christie ( not sure this is spelled right) was very pleasant and helpful. The guys in the service dept were quick too.Got me a new tire and back on the road quick. Would highly recommend them.

Ni
Review №52

Scheduled an oil change on a Saturday. I showed up early and they were able to get me in and out quickly. Quick, friendly service at a reasonable price. Ill be back!

Se
Review №53

Fast competitively proced service

Du
Review №54

They are so helpful. People are very professional.

Je
Review №55

Pomp’s is my one stop shop for tires in Boone County. Jordan and Matt are attentive and knowledgeable, providing accurate times on delivery, service, or repair. There prices are fair and the service is great 👍

I'
Review №56

I highly recommend Pomps Tire Serv. The staff is knowledgeable, professional and friendly. They fixed the problem with my jeep quickly, correctly and for a VERY reasonable price. The staff and technicians at Pomps went above and beyond to do a good job. I WILL be using and recommending there services.

Ka
Review №57

They were very courteous and very informative! Got our tires done as quickly as they could .Thank you !

Gi
Review №58

I’m always treated with quick and reliable service from Matt in the front office to my mechanic Jimmy. Highly recommend the Lebanon team

Ro
Review №59

I needed a valve stem put in my tire. My dad went out picked it up and lets just say I was very happy with the price. Valve stem works great.

La
Review №60

Very fast good service. Showed me what was wrong and fixed it.

Ce
Review №61

Every time I go to Pomps they address my issues in a timely and friendly manner.

Da
Review №62

One of the fastest place ever seen in my life since 10 years

Ri
Review №63

Was able to get the tires I needed in a short timeframe. Was able to pick up the next day as promised

Jo
Review №64

Friendly staff in and out no problems whatsoever a very good place to get your car serviced first time Id had vehicle serviced but Ive had Tire Service for several years good place to do business

to
Review №65

Very quick resolution of my vehicle problem. Part was ordered and available for repair very fast...Thanks Matt!Always clean and friendly environment. 👍

Sh
Review №66

Excellent, quality and affordable service. A warm, professional and knowledgeable reception from the front desk to the service fella. Great experience overall. Definitely recommend you check Pomp’s Tire Service out for your auto tire & service needs.👍🏻💯

Di
Review №67

What a fabulous and timely experience! Having a flat tire is frustrating on a cold day when your trying to finish Christmas shopping! Pomps has the best customer service and within a few minutes I was back at it! Highly recommend!

DJ
Review №68

We are very happy with the prompt service we received and the value of the brakes and tires. We now won’t go anywhere else

Mi
Review №69

Everytime I needed tires replaced, or repaired, they have treated me more than fair and courteous. Couldnt ask for better service.

Je
Review №70

I needed an oil change before a long drive and Jimmy got me squared away quickly. The entire staff that I dealt with were kind, courteous, and an absolute pleasure!

Ke
Review №71

I had recently gotten my brakes checked from big o tire in whitestown and was told I’d need rear pads and rotors and a brake flush. I decided to go to pomps after calling around for the best prices. I was told my brakes are fine. The last brake job before I got the car was done without lubricant so I heard a noise when in reverse and when I was almost stopped. Ray lubricated everything and explained everything to me. I know where I’m taking my stang from now on.

Jo
Review №72

Phoneordered install and out. Very happy. Thanks Matt

Go
Review №73

Theyre good at getting it done quickly. Their tires seem to be good. Workers there are pretty nice.

Wa
Review №74

That have always provided good service.

Ka
Review №75

Quick visit for me and they were so kind! Would definitely recommend this place!

Mi
Review №76

We stopped at Pomps because we had a flat tire traveling to Wisconsin. I had just purchased 4 new tires at home. The one that went flat had a hole in it and was mounted wrong. They fixed the hole, mounted it the right way and checked all the rest of the tires to make sure they were mounted correctly. They also reprogrammed the tire sensor so it was right because the other place where I got the tires screwed that up too. They took my car in right away and I was back on the road in less than 1/2 hour. Then he refused to charge me for it. I left him a tip and many thanks. They were very personable, fast, clean and I would recommend them to everyone. Thank you again for all the help for an out of state traveler.

HS
Review №77

My rear tire blew out at 75mph going North on I-65 and I had to drive on almost a bare alloy wheel to safely make it to the off ramp. I was worried that the wheel would be declared too damaged to just replace the tire.Luckily Pomps was nearby as they were honest and didnt up sell a new wheel to a stranded traveler trying to get home to Wisconsin. A new tire was quickly installed and the price was great. Everyone working there was friendly. I couldnt be happier with the experience.

Lo
Review №78

Took truck to pomps to see Rob to get a alignment everything went well been going there for years they do good workmans ship theyll get you back on the road

Ki
Review №79

Excellent service and friendly staff.

Ca
Review №80

Pomps took care of my truck and it was a lot less expensive than I had first thought. Thank you POMPS

Re
Review №81

They are always polite. They let you know whats going on & most of all- THEY DONT TAKE ADVANTAGE OF WOMEN!!!!

En
Review №82

Got my tire done in one day very good service

Ty
Review №83

Excellent customer service and quick turnaround in the shop. Comfortable accommodations in the waiting room as well. I use Pomp’s for both my work and personal vehicles and plan to continue returning there.

Ti
Review №84

Went to Pomp’s for an oil change plus a tire rotation and balance... Customer service is great and friendly! The workmanship with my Jeep was great also! They are honest and have good pricing! I am a return customer and will continue to be... Thanks Pomp’s‼️🤗

La
Review №85

Great customer service, will return!

Al
Review №86

Reasonably priced and the gentleman at the counter was very patient and friendly

Ja
Review №87

Was very happy with work they did I am editing my review was not happy that after driving 14 miles it was broke down again doing the same thing it was so it was not fixed properly they have had it back for three weeks and still has not got it fixed

Ka
Review №88

Jordan gave us a great quote and our price was less than the quote! Our car was finished the next day & they had to order the parts from out of town. The receptionist was very knowledgeable and explained everything at drop off as well.We will definitely be back!

jo
Review №89

Had a slow leak in left front tire over the weekend. Got to Pomps in Lebanon as they were opening.Matt got me right in, the technician located the problem, made a quality repair and brought my truck back around, right to the front door. Whole process was only 20 minutes and I’m on my way.ANY tire problems...Go see the guys at Pomps!

Ja
Review №90

They always are professional and helpful.

Hi
Review №91

Very Courteous and Helpful!

Am
Review №92

Price of one tire was crazy price but needed new one right then kinda stuck service was great Thank you Cory for explaining my dash lights

Je
Review №93

Matt and team are knowledgeable and honest!Hard to find both in the service world.Would recommend to friends and family!

Mi
Review №94

Always fast and friendly service! Thank you for taking care of my son’s tire.

Sc
Review №95

They provide excellent customer service as well as fair and honest pricing.

Vi
Review №96

Terrible over charge for a recap 1020 tires 500.00 had to wait 3 hrs.

De
Review №97

We have several vehicles & Pomp’s has helped us many times with excellent & quick service. They are always the first & usually the only place we ever call to help with all our automotive repairs. They recently helped my son, who has 1 vehicle & 6 kids at home with a flat tire. We didn’t even know the tire was still under warranty but they did the replacement in a few moments & surprised us with a bill that came to only $8. They are always very knowledgeable, informative & professional. Their prices are always the best we can find & we are comfortable taking any of our vehicles there, even the ones that carry our loved ones around. Thank you to the staff at Pomp’s!!

Ch
Review №98

Matt at the front Counter was a huge help, my wife had a flat on our vehicle, Matt made sure the tire was fixed and my wife was on the road With in an hour, and Pomps was very busy at that time, Thanks for making my day better !

Al
Review №99

Outstanding Service, above the rest, I highly recommend them !

kc
Review №100

The Lebanon Pomps is the best. They always take care of me and they care! That means a lot! Thank you!

Information
19 Photos
100 Comments
4.6 Rating
  • Address:1316 W South St, Lebanon, IN 46052, United States
  • Site:http://pompstire.com/
  • Phone:+1 765-482-4359
Categories
  • Tire shop
  • Auto repair shop
  • Car repair and maintenance
  • Mechanic
  • Wheel store
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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