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MacLin Plumbing Co, Inc.
651 US-183 Ste 335-144, Leander, TX 78641, United States
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MacLin Plumbing Co, Inc.

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El
Review №1

I called and had a plumber out within a few hours. They were professional, and courteous and fixed the problem. I will use them again and recommend them.

Al
Review №2

Great service, fast, reliable - water heater replaced through the AHS home warranty - flawless installation, nice chat and explanations.

Be
Review №3

Truck number M17105 slow left lane driver on 1431 through hills.Dangerously slow left lane driving backing up traffic.Please follow laws and flow.

We
Review №4

I had a great experience with Maclin Plumbing. The tech fixed the leak from my outside faucet quickly and efficiently. I only wish I had called them sooner. Will use them again next time I have a need.

Wi
Review №5

Grant, my tech from Maclin Plumbing did an excellent job... He was courteous and cleaned up after himself

He
Review №6

Did a great job at getting my new water heater installed and the gentlemen was very open to answering all my question and helping me learn about my system.

Ca
Review №7

We had an emergency gas leak caused by construction. They were able to find the cause of the leak and fix it in a timely manner. Very professional and kind. Will use again!

Ed
Review №8

The technician Jerry stopped by my broken water heater last week. He was super helpful, professional, friendly to talk to and generous of his time. He noticed multiple deficiencies with my system and also recommended my future coarse of action precisely. My major problem was with the gas company, and I had that solved same day thanks to his guidance. I really appreciated interacting with someone who knows what their doing. Bravo MacLin.

Ja
Review №9

These guys came into my home and quoted me $2,800 for a job that the next plumber I called did for $300. No joke. These guys dont want to turn a wrench, they just want to collect their $100 for a service call and unrealistic estimate.

Ma
Review №10

Just had Jerry come out to replace my water heater and they patiently waited 30 min for my carpenter guy to finish the attic door install! I was so worried they wouldnt have enough time but they were so determined to get us hot water back and was super friendly and efficient with the install. I would definitely recommend them and will for sure be using them for my next plumbing needs. Thank you for getting us showers again!

Br
Review №11

Not sure about the veracity of people leaving negative reviews, I had the complete opposite experience.Today, my upstairs toilet overflowed. Checking the tank, it was filled with a sand-like substance. Checking all of the facets, they all quickly lost water pressure. I dont know anything about plumbing, so I assumed that I had a burst pipe. I requested a service via my homeowners warranty, and chose MacLin because they were a local company.I called them a short time later, because I thought that my warranty companys description didnt adequately convey the urgency of the matter. I talked to the man who answered the phone (didnt get his name), and he had me do a quick check of the yard for any water leaks (indicating a burst pipe). When I found none, he quickly (and accurately) identified my water softener as the issue. He walked me over the phone on how to bypass it so I could get water to the house again. He also instructed me on what I needed to do to clear the facets to get them working again.15 minutes later, I had water restored to the entire house.It was only one experience, but it was an awesome one. Will be calling them again if I ever have further plumbing issues.

Je
Review №12

Does not do the work that they claim to do. Claimed to replace the wax ring on toilet, instead just recaulced the toilet. This was obvious looking at the floor bolts that were surrounded by an undisturbed dirt pattern. Later that night since the actual leak wasnt fixed the caulking ran around the entire floor on black marble.The Dispatcher is rude and unapologetic to their mistakes. Attempted to send the same tech who didnt do the job the first time back to my house and went off the deep end when faced with logic. The owner should clean this mess up. They are blocked on AHS from coming back to my home.

Br
Review №13

0 stars if possible. If Maclin Plumbing is called to your residence from AHS, God bless you. My experience with Maclin Plumbing was horrendous. They deliberately drag their feet and do the absolute bare minimum for these appointments.I had 5 different service calls for my water heater in a 12 month period. I have had the igniter another part replaced on 2 different occasions. They truly do not care about your service needs. They will say whatever they need to to protect their AHS contract. They get paid either way and it shows on their faces, in their work, & attitude.

Li
Review №14

These guys are the best. They are fair, honest and dependable. I have used them at least 5 times and have been extremely pleased each time. They have high standards and live up to them. I am happy to refer them to my neighbors, friends and clients.

Ja
Review №15

I had a great experience w/them. Super nice guy, professional, had a great guess at what caused our water-heater problem and then confirmed his guess and fixed the problem promptly. He was nice to my dogs too!

Da
Review №16

MacLin Plumbing will be our forever plumbing issue company. Both James and Jerry were very professional, courteous and knowledgeable. We had 3 issues and all were resolved in a very efficient manner. Thank you so much for the quick response and resolution!

Ma
Review №17

Im super impressed with Jerry the, technician that came out to address my Plumbing issues. He was professional, patient and very knowledgeable. What started out as a stressful experience for me, turned out to be a walk in the park for him as the professional. I would recommend them in a heartbeat!

Ro
Review №18

I wonder how much they are paying a company to write good reviews for them. Based on my experience with them they are the worst of the worst. No customer service and I doubt that they are even real plumbers. It cost me more to have someone else do over their work than it would have cost if I had hired someone competent to begin with. That pretty much tells you all you need to know!

Co
Review №19

AWFUL! JUST. PLAIN. AWFUL. This is the company that our home warranty company contracted with, initially Maclin Plumbing seemed great, but that went downhill very quickly. Our water heater was leaking onto particle board, so the board was soggy and wet. They informed me that they would not replace it themselves, but if I left a properly cut piece of plywood they would be able to replace the particle board. Come to find out they just placed the new board on top of the old particle board. Didnt secure it or anything. Okay.. well let that go cause Thats how I did it at my house according to the owner. They finish the job and now we dont have water in the kitchen. The tech leaves because we need to file a new work order with the home warranty company. Two days later he returns to fix the faucet. Again, the tech leaves a huge mess in his wake.. left standing water underneath our sink that we werent informed about. The next day we lose water pressure in the kitchen. Leave a message and hear nothing in return. Leave two more messages and again, nothing. Finally we call from a different phone line and they answer.. the explain that they will not come out. That no one would cover a secondary issue (caused by the work they did?). In our final conversation they keep referencing a negative review we left with the home warranty company. I do not, and will not, recommend this company to anyone. Im still left with rusty water stains to clean off the floor of my garage gym.

Br
Review №20

Matt knows whats up. Hes full of info and happy to answer all my questions. Also, the dog likes him so I know hes cool. Maclin does a great job right the first time. Highly recommended.

Ab
Review №21

Beware! Do not use Maclin plumbing. They will waste your time and do not do the job right. I requested them to come out they looked at the job and said they could not fix my clogged toilets and sinks. Jr will waste more time telling you that he can’t do it than to actually do it. Save yourself the time and energy and call a different plumber.

Le
Review №22

Jerry was on time and did great work in very professional manner. He was very nice, helpful and informative, as are all of the MacLin professionals that have been at our house.

ch
Review №23

Neighbors, run the other direction instead of calling this company. They are not knowledgeable enough about their trade. They came out to clear a blocked kitchen sink drain. We have a clean out with a ptrap below it under our sink. They said they could not get past the ptrap to clear the blockage, so they gave us an estimate of $4500 to bust up our kitchen floor to fix it, then wed have to go through our home warranty policy to put our kitchen back together. So I called a second plumbing company for another opinion. Had a licensed plumber out, Gary took a couple hours with a standard metal snake and cleared the drain. Gary charged us $282.43. MacLin Plumbing will take advantage of you if you give them the opportunity. Please Please Please do not use them.

To
Review №24

A+ company. Great service from start to finish. Very friendly staff on the phone and in person. Will definitely use them in the future.

Ma
Review №25

Replaced my water heater. Fast, professional service. MacLin kept me informed and was easy to work with.

gi
Review №26

He was great. easy fix and very nice

Ju
Review №27

These guys came over really quick and provided knowable and quality service. Matt was great!

Ru
Review №28

They are exceptional, highly professional and competent the job was done right the first time. when they said they would be here they were . I would highly recommend Macklin plumbing .

So
Review №29

Great service. Jerry was very professional did a great job.

Ni
Review №30

A professional company who knows what they are doing. Highly recommend them to anyone needing plumbing services.

Je
Review №31

Very prompt and courteous service. Recommend them for any plumbing work.

Ma
Review №32

They were prompt, professional and kept me informed of his process and even checked the PRV

Ja
Review №33

Arrived on time, very professional, quick and friendly.

An
Review №34

Very friendly staff and worked to resolve my plumbing problem quickly and professionally.

Ca
Review №35

Excellent service. Very professional. They above and beyond to resolve our issues

Da
Review №36

They were outstanding, very professional and went above and beyond what they were initially called out for. Highly suggest giving them a call if you need plumbing help.

Jo
Review №37

Thought theyre pricing was high compared to other plumbers Ive used.

Gr
Review №38

Made the issue worse, then were rude on the phone when we called to inform them. Do not use

Je
Review №39

Great experience, fast, friendly, professional, and fixed!

Pa
Review №40

Matt was excellent, prompt and fixed the problem.

Information
12 Photos
40 Comments
4.2 Rating
  • Address:651 US-183 Ste 335-144, Leander, TX 78641, United States
  • Site:https://leandertxplumbingservices.com/
  • Phone:+1 512-337-6166
Categories
  • Water damage restoration service
  • Plumber
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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