user
Mobile Device Rescue
824 W Main St, League City, TX 77573, United States
Appearance
Mobile Device Rescue

Comments
Ch
Review №1

John at Mobile Device Rescue was very helpful and accommodating in getting my son’s iPad screen fixed. Highly recommend! Thank you!

Ju
Review №2

Take this review from an IT guy. I’ve even repaired phones. Came in here when my daughter’s phone wouldn’t boot or charge. The man running the place was friendly and incredibly knowledgeable. He gave us our best and worst case scenarios and pricing for each.Keep in mind that I have insurance on the phone. After talking with him for a few minutes, I knew I’d rather use his services than even mess with insurance.The phone was ready the next day and works great! Perfect service in every way.

Sh
Review №3

Quick response and fixed my phone in 15 minutes. I was very impressed.

Ka
Review №4

Jon is the man. After waiting over an hour for Geek Squad employees to fail at a simple battery replacement, I went to him the next day and he did the job right in no time. He is incredibly efficient, informative, and professional.

Mr
Review №5

Another one of those fantastic small businesses in which you will likely be taken care of by the owner. I was needing a battery replacement for my Moto z2 which apparently no one uses any more. He had to order the part and was excellent in communicating along the process. Once the battery arrived I returned the phone to him and he replaced it immediately. If you arent familiar with Motorola phones the batteries arent really designed to be replaced. They have to be a accessed from the front after removing the glass. Not a DIY procedure. Great job, works perfectly.

Am
Review №6

He wasn’t able to help me for a reasonable price and told me up front!! So helpful and honest. Definitely recommend because he clearly knew his stuff!!

po
Review №7

Great service and reasonable prices. Jon was extra helpful and had my device fixed in under 45 minutes! I highly recommend this place to anyone near League City!

Ga
Review №8

Very nice and honest. Good people that know their stuff.

Jo
Review №9

Great and honest guy. Tries everything to find the actual problem and very reasonable on price and time to repair your phone. Definitely got my business since I won’t be spending $1500 on a new phone anytime soon!

T
Review №10

Super helpful. Weve used them twice - both times for screen replacements. Last time they were able to easily solve a different problem free of charge. Honest people and good work.

We
Review №11

The food was very, very good. Yes, I would even say excellent! The atmosphere was unpretentious, the pricing was very reasonable, the staff was courteous, efficient and well trained. This was our first time eating here, but it certainly will not be our last!!👍😁

G
Review №12

Jon is highly recommended! His prices for service are better than others in the area. And in our case, the battery replacement that was needed on our phone was completed in less than two hours. Great Service and Great Prices! We will be back!

Bi
Review №13

Another successful visit! I need a new battery, John open the store for me and gave me a discount in addition to fast service. I love this place.

Ha
Review №14

John is a good guy; I have used him twice in a span of 12 months, and always came through nicely. The price is very reasonable too and less expensive from what others in the area quoted us.

Jo
Review №15

Great service! Got my phone battery replaced.

Ma
Review №16

I sent an email quote on Sunday before Labor Day. Jon Emailed me on Labor Day and quoted me a price for a charge port replacement. Told me to come in and he would fix it for me. I sat there and waited while he repaired my port. He quoted me an hour time limit which in reality was only 20 minutes. Excellent job, great customer service. Would definitely go see him again.

oc
Review №17

Mobile Device Rescue quickly got my Ipad fixed and they did a quality job. The final cost was half of what they had quoted due to the screen required was cheaper than thought. They could have charged me the quoted amount and I would have never known the difference.

Al
Review №18

John was very quick and professional. He walked us through all of the testing he does after replacing the screen to ensure the screen Is working properly. Unfortunately my wifes phone had another issue the same day. He told us to bring it back to him and he would take care of it. He was able to diagnose it quickly and was honest and up front with us. Highly recommend.

Kr
Review №19

Jon was really cool! Helped me out with my charging port on my iPhone 6.......Originally we thought it may be a cable issue, it turned out to be the actual port itself. He changed it very quickly.... Very Impressed with his Customer Service!

Je
Review №20

Mobile Device Rescue was wonderful! The screen on my iPhone 5 had been cracked for years, and started chipping after my mom spilled my Sunkist on it. :) We took it to Jon and he replaced the screen for us in no time! They had a very clean shop, he was very courteous, and they had the prices laid out for each make and model. We had a great experience and will recommend Jon and Mobile Device Rescue to anyone needing help!

Ch
Review №21

Jon was great! He fixed two iPads for me. He’s very knowledgeable and honest. This was our first time doing business there, and now we won’t take our electronics anywhere else. Thanks, again!

Br
Review №22

I needed to repair the camera on my IPhone last minute and Jon was there to help. I highly recommend his work. I wasn’t there very long and the price was even better. Thanks again for fixing my camera so I wouldn’t miss any precious memories.

Er
Review №23

Amazing! My wife sent her S5 through the wash machine. The screen was cracked and black with a lock on the phone and no data back up. I did what everyone does, I put it in rice for days and it did turn on and have life but with the lock on and a dead screen nothing else worked. When I got here the new phone At&T said that there was no way to get any data or information off the phone. They were wrong, Matt had all the contacts, calenders, notes & important information on the new phone within 45 minutes and for a more than reasonable price.

Ad
Review №24

Very fast, professional and friendly service. Nice to have this service available nearby!

mi
Review №25

Great experience! Jon repaired my cracked screen on my IPhone 6s within @ 1-1/2 hrs. Looks brand new again! Nice man and very professional. Would highly recommend and use again.

Su
Review №26

This guy was amazing. My daughters iPhone 5C.... Fixed quick while I wait. If I should have another issue or recommendation it will be with him. Great job and decent price.

Al
Review №27

Quality service

De
Review №28

Jon at Mobile Device Rescue:Thanks so much for the awesomely quick turnaround in repairing the broken screen on my moms IPad 3. I so appreciate your professional service in completing the repair as well as the wonderful customer service you provided each time I called. I definitely recommend Mobile Device Rescue for anyone needing to have their digital devices repaired! To think that I could drop it off and have it back in a couple of hours is AWESOME service. Thanks again!!!!!

Mi
Review №29

Installed a faulty battery. He told me it might be a motherboard issue which would have to be shipped out of house and cost over $100...Im sure he meant well! Really honest and approachable guy. I ended up going somewhere else expecting a bigger issue, but I was showed that the battery that was installed was the only issue.Also, when I tried to go back during normal business hours (maybe 11am on a weekday) the store was very closed

We
Review №30

I dropped my phone and went to get it fixed. I was able to wait while Jon fixed it. He did an amazing job and my phone looks great! I would definitely go back and would recommend to all my friends. Ive already given 2 of my friends the contact information!

Em
Review №31

Shattered my iPhone screen and was dreading the cost of having to replaced and being without my phone I use for work for a few hours.Jon at Mobile Device Rescue was amazing. My phone was fixed within 25 minutes and for less than I would have been charged elsewhere. It was a wonderful experience all around.

Mu
Review №32

Excellent customer services!!

Ph
Review №33

Jon was great. He diagnosed the problem immediately (bad battery) and fixed the iPhone in less than 10 minutes. Very reasonable, straight forward pricing. Highly recommended!!

La
Review №34

This place is awesome. Jon was great and super friendly. Responded to me immediately and made my phone like new again. Very fast and very good work.

Sh
Review №35

Came in the shop last minute to get my screen replaced. Jon was very friendly and was super knowledgeable. It took less than 30min to replace my screen, place a screen protector on and check out. I highly recommend Jon for any mobile device that need some TLC. Excellent customer service, knowledgeable, reasonably priced, mobile device TLC :0) Thank you so much!

Mi
Review №36

He has fixed both my kids phones, Jon does a excellent job! Friendly fast service.

qu
Review №37

My relatively new I-phone 6 plus slipped out of my hand and dropped to the concrete. Shattered screen held together only by the screen protector overlay. I have met my new best friends in the Clear Lake/Bay Area at Mobile Device Rescue. I filled out their online form and texted it to them. I had a quote and directions to the shop within five minutes. Once there, the repair took less than thirty minutes, while I waited in a comfortable waiting room. Prices were on target with my research for this screen replacement.I am a happy customer, and so happy to recommend Mobile Device Rescue. Its a one-stop, full service shop for all mobile devices, and offers many other types of repairs including screens, buttons, internal speakers and wiring.

Ja
Review №38

Brought in IPAD to replace screen. Screen was replaced however the LCD was scratched and screen had a faulty digitizer which causes the IPAD to ghost. Brought back IPAD and was told that he didnt see the ghosting. Took the iPad to another place (which they confirmed the ghosting and faulty digitizer and messed up LCD and THEY corrected. IPAD work perfect now...just beware for 129$ repair youd expect it done properly.

To
Review №39

Jon was quick and up front about any and all issues that could be possible after fixing my screen lightning fast. Did not put on a timer but couldnt have been more than 15-20 mins to fix my completely destroyed iphone 6 screen. Will def use him again if need be and will send anyone I know his way. Great Guy

Sc
Review №40

Very knowledgeable, friendly and trustworthy. He did not have my correct battery but gave me a loaner iPad for my trip out of town.He earned all my business

Li
Review №41

AMAZING SERVICE! Took max 20 minutes to fix my crack iphone 6s screen and had amazing customer service! My husband and I already started referring Jon to our friends. We will use him in the future for any technology needs. Thanks again!!

Br
Review №42

This is a great company - they have repaired 2 ipads for me and the service was excellent and prompt - definitely recommend them.

Lo
Review №43

Just had my screen repaired and it’s working great! Friendly owner and love my new screen so far! Definitely recommend this place!!! Thanks John!

Sk
Review №44

Awesome service. If you do not realize how much of your life is tied up in your mobile device have the screen fail and you will get a rude awaking. Also, with the replacement cost of new devices not being offered in new phone plans it can be extremely costly to replace your phone and in my case only about half effective. Mobile Device Rescue was quick and competent. Within an hour I had my device back and in working order. I just wish I had started with them when my device first failed. I highly recommend this service and have already let my friends and family know about them.

da
Review №45

Great service with a friendly smile and i would recomend them to anyone

St
Review №46

I had a cracked iPad Air 2 screen and took it to Mobile Device Rescue for repair. The manager, Jon, was responsive and very competitively priced on the work. My screen works perfectly now and I would gladly return there for my future mobile device fixes

Ma
Review №47

I had my iPhone 5 screen replaced (the Gorilla glass) and also had a new battery installed. Jon did the work in 30 mins while I waited. Hes very professional, and great to work with. The price was right too!Thanks!

Ce
Review №48

Prompt Fast Professional Service. Great price! Fixed broken iPad screen. Im an IT professional, and I can tell when someone takes pride in their work. Great educational videos on the website as well.

Mi
Review №49

They know how to fix just about any device.

Ch
Review №50

Fixed my phone within an hour for $25. Outstanding!

Pe
Review №51

I needed to replace the battery in my 2+ year old Moto Z Play and Mobile Device Rescue gave me a fair price quote over the phone. I brought my phone in on a Saturday to do a same-day repair, but the glass screen cracked as it was being removed. MDR replaced the glass free of charge, but I was without that phone for a couple days as the part had to be ordered. I had a recently retired phone that I transferred my SIM card in to get me by.Very fair pricing, work is done onsite. Ill be back if I need another phone or tablet battery or cracked screen replacement.

Sc
Review №52

Jon did an awesome job bringing my wifes iPhone 6 back from the dead! Super nice guy and a pleasure to do business with. Love doing business and support local small businesses.

St
Review №53

Mobile Device Rescue did a wondeful job! My screen was missing a piece on the edge and cracked, they quickly fixed it, were courteous, answered a couple of questions I had and had more than reasonable pricing. They will be my go-to for broken electronics. Thanks!

Do
Review №54

Prompt, communicative and professional. This is the first time I had to replace the a screen on my 4th Generation iPad. Mobile Device Rescue set reasonable expectations and followed-through as promised. Communication via text and phone were very helpful, and appreciated the reminders. Cost was reasonable too. Not that Id want anything to happen to my other mobile devices, but if it did, Id feel completely comfortable using this service again -- also love supporting our citys local businesses!

Ce
Review №55

Awsome awsome is all I can say! Had my phone fixed the first time had a crack in the new screen and Jon said he would replace it because sometimes he gets them shipped broken and had it fixed in no time! I highly recommend him for all and any broken phone needs! Very 100000% satisfied with his work!

Ju
Review №56

Great service! Completely satisfied. Price was fair and timing was excellent. Will recommend to others.

To
Review №57

Great service and prices, highly recommend!

Am
Review №58

Did a wonderful job on replacing my sons ipad screen! Just like new! Jon is very friendly and professional!

Mi
Review №59

Very fast service and my phone is like new. Like a lot of people all my personal and business contacts are on my phone. I cant do without it for even one day. It took only 20 minutes! Thank you very very much!!!!

Ro
Review №60

I couldnt be happier with my experience! Jon is an incredible guy and a master when it comes to tech repairs. I probably could have gone out and bought a kit and replaced the glass myself, but his prices are better than most other shops in the area and he completed the work MUCH faster than I could have. I was in-and-out in less than 15 minutes. I hope he does well and Ill never go anywhere else for Iphone/iPad repairs.

Na
Review №61

Jon repaired my iPads screen after it broke from a drop. The corners of the metal case were banged up but proved to be no problem to fix for him too. Jon got the repair done in a few hours and followed up with my quote requests and questions in a very timely manner. After my experience I wouldnt hesitate to return if/when I need further repairs and would highly recommend Jons professional services.

Jo
Review №62

I had a shattered screen on my iPhone 5s. He had the screen in stock and the price is cheaper than apple. I went on a weekday morning so it took half the time he quoted (20-30 min). He tested everything from the cameras to the calling capabilities when he was finished. He even was able to bend out the corner of my phone where I dropped it so the screen would fit right and not break. I was thinking of buying one of those kits to replace the screen but I am glad I choose this pro to do it instead.

Du
Review №63

Great customer service! Fast turn around time! I would recommend Jon to anyone needing phone repair

Da
Review №64

John was friendly and honest about replacing the battery on my iPhone 6+. I was in and out in less than 10 minutes and now my phone feels brand new! This location will be my go-to for any future tech repair/replacement needs.

R
Review №65

Very good experience. Device screen was repaired the same day and within the promised time. Workmanship was of great quality and friendly service. Will definitely return the next time a device repair is needed.

Ma
Review №66

I had 2 iPad screens replaced here. Both cracked within weeks of being replaced under minimal wear and tear. One of the iPad screens even cracked while in an otter box on a low impact fall, the other started cracking without being dropped. I called to see about a warranty, none was in place for damage....just defects. The problem is that the screens were so cheap that damage was guaranteed. I can only speculate, but I believe the screens used by this business are the cheapest available and then sold for $100+ with the replacement. We paid $250 to have our screens repaired and are right back where we started. Save yourself the trouble and just pay for Apple Care and have screens replaced by the manufacturer.The owners response is bogus. He must have me confused with someone else. The cost I posted is straight from my credit card statement and i absolutely did not threaten a bad review. I still have the text message exchange. This bad review is purely based upon the poor product that I received.

Mi
Review №67

Replaced iPhone 6 screen in twenty minutes. Very good quality of work and reasonably priced. Would do service again.

da
Review №68

Awesome! This is our second trip to get help on one of our iPhones... first time was my wifes phone and this time Jon saved me lots of problems with a quick battery replacement. He was professional, courteous, and knowledgable. If we have any issues with our phone, Jon is the one well contact.

Ja
Review №69

My LG G3 was having screen issues. Jon ordered the parts and replaced the screen, but it turned out to not be an issue with the display. Jon put on my original screen and returned my phone at no charge since he couldn’t fix the issue. How many places would do that? Additionally, he researched the issue and provided me some information on others having a similar issue ad that LG would likely replace the phone.

Sa
Review №70

Excellent. Walked in and got the glass replaced for my iphone in less than an hour.

So
Review №71

I thought I had hopelessly shattered my iPad mini 3 screen Sunday evening, but I found this place online and he had great reviews! I was able to drop my iPad off Monday and it was ready Tuesday morning, good as new! Jon was great, very professional and it seems like a very honest place to entrust your devices! I hope I never shatter another screen but if I do, I will absolutely bring it to Jon!

Ar
Review №72

Great service. Quick and easy. In and out in less then 30 minutes

Ik
Review №73

Reasonable prices; speedy and careful work

co
Review №74

Jon was great fixed my broken screen on my iPhone in 20 mins. Also he fixed some small issues with my phone that my 2 yr old had changed in the phone settings with out me knowing for free. I will recommend him to everyone I know.

Aa
Review №75

Mobile device rescue fixed my iPad screen. It was fast, cheap, and simple. I got my iPad back just a few hours after I took it in. It looked great and had no problems. I recommend this service to anyone.

To
Review №76

Great place and great customer service came in with a broken screen and didnt know there were more parts that were broken. He fixed my screen and the other parts within 30 mins.

Do
Review №77

Jon was very professional and I was extremely pleased with his customer service. It was personalized service you would not be able to get at the Apple store. It turned out my ipad had very serious problems. It was not easy to diagnose but he kept working on it until he identified the problem (at my request). He kept me posted regularly. Now Im having problems with my iphone so I will be going back to him very soon! I have already been recommending him to people I know.

jm
Review №78

Fast and courteous service. Priced matched competitor without fuss, I highly recommend their services!

Me
Review №79

I had a broken screen on my grandsons iPhone. I received fast and friendly service at a great price. Will defiantly bring more items for service to Mobile Device Rescue!!!

Ra
Review №80

Quick and the cost of the repair definitely beats the cost of an new phone. Hope I don’t need this service again but would come back if I had to.

Au
Review №81

Super quick and courteous. Replaced my daughters broken iPhone 7 screen. Highly recommended!!!

Da
Review №82

Quick repair of my IPad. Will use Jon again.

Cr
Review №83

I was in and out in 20 minutes. Very nice and very fast. Could not have been easier

An
Review №84

Great customer service and the quality of the job was top notch. Had an iPhone 8+ that needed a screen replaced and it only took 30 minutes.

Ed
Review №85

Very fast and efficient. Much better than having to buy a new phone.

Ru
Review №86

Prompt and courteous service HIGHLY RECOMMENDED. You get the service you deserve

Mi
Review №87

Needed my iPhone screen replaced. I was in and out in 20 minutes, the quality of the screen replacement was perfect.

Co
Review №88

Im trying to find out how much it is to repair a cracked screen on my rca tablet. ? Help?! Is it gonna break me?

Ju
Review №89

Friendly service, very quick and reasonable price...we will use them again!

Ef
Review №90

Great service...fast and well done at a very reasonable price.

Da
Review №91

Fast and friendly service and my phone is as good as new. Thx

An
Review №92

My repair did not go as planned. Two visits and a few hours later what was an iPad with white-framed cracked glass is now an iPad with noticeably inferior black-framed glass that flexes and sounds of grating glass and a Home button that is permanently pressed.The owner did provide a refund however but not after I texted him with my concerns but rather after I posted my honest (negative) review of my experience.It then seemed that he was more interested in the elimination of the negative review than doing what it takes to reverse a negative customer experience. Honestly providing good customer service would actually do far more his business. Bad things do happen, but concentrating ones efforts on masking those situations rather than going well above and beyond to rectify them is bad business.In my business, what Ive done in similar situations is refund the customers money (because they didnt get what they paid for) AND solve the problem correctly or arrange for that to happen. Yes that would mean on this transaction there would be a modest financial loss, but without doing this the loss would be on the customers end - a loss of time. Thats not acceptable.When something goes wrong in a business transaction a good business does EVERYTHING they can to make it right for the customer. A mere refund is a given. A truly good business, one that is legitimately interested in customer service would see that without being told and then show their true value with how much they offer to do beyond that.Here, there was a bad experience that was actually followed by another, thus the TWO visits and a need for a THIRD since the iPad remains in a state a disrepair. The refund had to be requested and was only provided upon the discovery of negative reviews. No plausible solutions were offered.Sorry, that just wont cut it.

Wa
Review №93

Fast, friendly and reasonable. Will definitely use again.

Al
Review №94

Very friendly and fast service, would recommend family and friends here in the future! Got my phone looking brand new in less than 30 minutes!

Dr
Review №95

Quick and easy. Great repair in less than 15.

Mb
Review №96

Fast and diligent service. Replaced my broken Ipad screen quickly and for a reasonable price.

Je
Review №97

Fast, friendly, professional! IPhone 6+ is a good as new after shattering the screen....and it only took 20minutes - AWSOME! Thank you!

Na
Review №98

My iphone 5s shattered when i was at work, all the screen got damage. i took it to this place n they were fast and friendly n my phone got fix :).... looks like new....love it.i highly recommend this place

Be
Review №99

Great service. Received a defective screen, and Jon immediately replaced.

Me
Review №100

Saved a ton of time by going here! Great service and a good local business. Super professional!!!

Information
40 Photos
100 Comments
4.7 Rating
  • Address:824 W Main St, League City, TX 77573, United States
  • Site:http://mobiledevicerescue.com/
  • Phone:+1 281-783-4505
Categories
  • Electronics repair shop
  • Cell phone accessory store
Working hours
  • Monday:Closed
  • Tuesday:10:30am–5:30pm
  • Wednesday:10:30am–5:30pm
  • Thursday:10:30am–5:30pm
  • Friday:10:30am–5:30pm
  • Saturday:10:30am–5:30pm
  • Sunday:11am–3:30pm
Similar organizations