user
OfficeMax
1160 W Hill Field Rd, Layton, UT 84041, United States
Appearance
OfficeMax

Comments
Jo
Review №1

My first experience with this place was not very good but I have to add an edit to that... So the store actually reached out to me when I had a problem. I was pretty impressed. Then I did return to another location that went the extra mile to get my order correct and done in a flash. (Thanks Donna in Ogden!)I wish I could have had this experience the first time but I am happy I went back.

P
Review №2

I always get exceptional service here, especially today. Thanks guys!

Su
Review №3

The manager is wonderful and staff is very helpful. I can always find what I need here.

Da
Review №4

The store was clean, uncluttered, and had a great selection. The manager greeted me at the door, but seemed pretty grumpy, especially when she checked on me later during my shopping. You dont have to be a cheerleader or even smile, just dont blatantly look/sound like you were called in on your day off. The cashier was friendly and quick. The real pitfall came when I went to ship 2 packages. The clerk seemed a bit confused, like she had just woke up. I type in all my information for both packages.....and the interface froze up when I submitted my last package label. The clerk simply apologized and said I had to retype everything. I had my squirming 2 year old with me so that wasnt going to happen. I used to work for Office Depot several years ago and I know for certain that once information is submitted the employee then goes to the printing interface which shows which labels are available for print. The clueless clerk didnt even offer to check that interface to see if the labels went through, didnt radio a manager to see if anything could be done...just sorry youll have to do it again. Anyway I left pretty annoyed myself.

Ka
Review №5

They didnt call me when a project was ready and that was very frustrating. While the project was very well done and the price was perfect... not sure Ill be back. TERRIBLE customer service all the way around.

ch
Review №6

I went in to see prices on new computer monitors and was greeted right as I come in to the store from the lady in the printing counter and she went completely above and beyond to not just tell me where the monitors were but walk me there and talk to me about all of the sales and when I asked about specs, I could tell I was asking questions she didnt really know the answer too she went and got someone that did and then got a person to check stock in the store and bring the monitor I wanted straight to the counter for me. I mean do you expect anything more because to me that was what great customer service is. 10/10 would go again.

Jo
Review №7

They have most items in stock with the exception of cheaper printers. curbside pickup is available for those who still arent comfortable shopping in the stores.

Lo
Review №8

Our experience was not very good. We called ahead of time to check printing hrs. We were told we had to be there no later than 7:45. We arrived at 7:10 The girl at the desk Morgan would not take care of us and was rude and unreasonable. Very disappointed in the non service

Jo
Review №9

Great store plenty of items to choose from. Does have very good sales. Make sure you check out the open box and former display items, rack for great deals. Friendly workers too...👍😉

Na
Review №10

Good store. No one was in there but Hey its Sunday!! I went in for purple poster board..none 😒 seems like maybe purple doesnt exist anywhere but online?

K
Review №11

Back to school savings so I bought school supplies. A lot of the items were almost 50% off. One of the items (watch as you highlight highlighters) was offered in a 3pk at $3 or an 8pk at $14.?? so I took two 8pks to the register asking if they could give me a deal. Turns out the 8pk was only $8 anyway but there was no sale sign.It was a good visit!

Br
Review №12

I don’t like giving bad reviews but I have to say I will never go to Office Max ever again. Their photo and print children are rude and uneducated. Alphagraphics in Layton had way better customer service and they are about 40% cheaper

Li
Review №13

Great store to go to if you want excellent, fast and super professional customer service. Teagan is amazing and very knowledgable. Wow, need to steal her for my business. thank you

Cr
Review №14

2 stars only because they had what I needed which is surprising given the lack of items in their store + empty shelves.Kenya was my cashier and when I approached she was on her phone and seemed annoyed that she had to actually put it down to help me. She greeted me (if thats what you would call it) with a Phone Number? No Hi or How are you today? - that was annoying to me. If you are in customer service you have to treat people nicely even if you dont want to.Her voice was monotone and she acted like she would rather be anywhere else but there - hardly said two words to me the entire time and seemed annoyed the whole time.Wont come back. Staples is just down the street and has nicer employees...and a better selection to boot.

Ma
Review №15

I found everything in this very clean and well stocked store. The workers were very friendly and helpful.

Cl
Review №16

You can everything your looking for. Store is large and open so you can find what your looking for with no problems. Staff very helpful

Ra
Review №17

When you go to buy a printer and someone tells you how to save money on the ink (Instant Ink - $36 a year, all my ink is paid for) and the manager is telling me to get over $100 worth of ink cartridges instead...I dont feel they care about me at all. It felt like the manager was sticking her hands in my pockets.Its hard to want to go back after that experience. And the other guy was awesome! Sold me the best printer for me needs and tried to get me a great deal on the ink as well!I understand the store needs to make money, but at the cost of their integrity? Sad.

Ja
Review №18

Love to order online and it all ready to pick up when you get there.

An
Review №19

Izzy the print manager is amazing. Her outstanding customer service and willingness to help is worth the 30 min drive past 2 other office max closer to my home.

Br
Review №20

Whenever I visit here its not super busy. Its a little bit out of the way so maybe people dont visit because of that. Either way I get great service and the prices are the same as if I went to The Office Max in Riverdale.

Te
Review №21

I went in to find an ink cartridge and was assisted immediately. The staff was personable and knowledgeable. He took me right to the product I needed then the check out counter. I was in the store about 2 mins. It was fast and easy.

Br
Review №22

The staff was extremely helpful. Definitely use OfficeMax more often due to the help staff

Yo
Review №23

So clean and well organized. Great service!

Th
Review №24

Previous, courteous, helpful service. Easily printed the files I emailed them from my phone.

Mi
Review №25

Got some prints and they did a great job

Ma
Review №26

I needed something to help my laptop link to my internet router wirelessly. I had no clue what the piece would be called. The employee that helped me knew not only What but Where.

ti
Review №27

Came here to print out some invitations. Couldnt believe how incredibly nice these guys were. Thanks so much Keegan and Arron!

Bl
Review №28

Great store. Nice staff. Very clean.

Ra
Review №29

Really helpful staff. This location needs a little update but it is clean and in a convenient location.

Ch
Review №30

They are always very helpful and have great products.

D.
Review №31

I was a little disappointed when I went in the store. It was a very hot day and my car had broken down, I was waiting for a tow truck. I went in to purchase a cold Diet Coke. They had several Coke products in a Coke branded drink cooler but no Diet Coke and very little selection.

Le
Review №32

The print shop was very helpful, quick and accurate.

Da
Review №33

I went here to have something laminated. They cut the lamination for me and everything. They were very friendly and fast.

Ca
Review №34

No one in the store went to the first counter, 2 employees talking up a storm, to busy talking to check me out.I had to walk to the far end to get checkout.This kind of attitude piss me off, no wonder your going out of business.As for stock you have hardly anything on the shelves. I found only 1 writing padLack of supplies.

Vi
Review №35

Printing done right. Phone support a bit abrupt for my consumer experience.

cr
Review №36

The girl that helped me with my project was awesome and helped it to turn out great!

Ch
Review №37

Office max always seems to have more of the things I need in stock for a great price than other office supply stores.

Co
Review №38

Purchased k cups . When I got home realized they had already expired. Figured it would be a straight across exchange since I had a receipt. Such a hassle to get help.

Ja
Review №39

They had what I was looking for, Walmart did not. Also had a trouble free return with receipt.

Jo
Review №40

Great store friendly service and workers..🙂👍👍

Ma
Review №41

GreatDecent atmosphere and excellent staff. Although, OfficeMax tends to be a bit more expensive than other office supply stores.

Aw
Review №42

You can get most of your office supplies here with a good services. You can get a good deal if you use a discount coupons.

Sh
Review №43

I use this place all the time for my work needs. Whenever we are low on a certain item I just go and pick it up here.

Ja
Review №44

Got everything taken care of quickly and efficiently

As
Review №45

The staff was very helpful and kind!

Al
Review №46

Great store great staff great prices!

De
Review №47

I just got copies. The copy center gentleman was kind and helpful.

Er
Review №48

Great staff. Good products

Ma
Review №49

Good sales for back to school.

ro
Review №50

Very efficient and friendly staff

Da
Review №51

Cashier friendly. Security guard following me was unpleasant.

Ja
Review №52

Overpriced in most things it feels like. Store feels lifeless and unexciting.

Pa
Review №53

Not the best managed store in the chain

Lo
Review №54

They had exactly what I was looking for.I had been to two other stores they couldnt help me or even suggest where to go.

Dy
Review №55

Usually more expensive than other places. Make sure to price check.

Je
Review №56

They had what we needed so we didnt have to run all over, that was nice.

M
Review №57

High prices....little assistance. But the thing that bugs me most is not being able to buy smaller quantities. I only want one roll of tape not 50.

Da
Review №58

Awesome! Helpful as always!

Se
Review №59

Excellent customer service and quality

S.
Review №60

Very friendly people. They had what I was looking for.

A
Review №61

Lots of staff around to help if you need it. Very clean and stocked well.

Co
Review №62

Friendly employees have always taken care of me here.

Ma
Review №63

Was a very empty and awkward to go into.

Sa
Review №64

They always seem to have what Im looking for. Great friendly staff always asks if I need help.

ni
Review №65

Great for producing prints

Di
Review №66

Clean and well organized

Em
Review №67

Not much here, but its an office store.

Aa
Review №68

It was rather frustrating when I placed an order for online pick up and the system divided it into 3 orders and not all copies were ready, but Amanda at the desk made sure I was able to get the copies by resending the files, thanks!

Ma
Review №69

Lots of help to answer questions

Ma
Review №70

Awesome people!!

Ka
Review №71

Customer service is anazing

Ty
Review №72

Those sly dogs talked me into their most expensive printer. I like it. I keep buying stuff from these guys.

Jo
Review №73

Friendly service

Sh
Review №74

Great service

Ab
Review №75

Good service

Information
20 Photos
75 Comments
4.1 Rating
  • Address:1160 W Hill Field Rd, Layton, UT 84041, United States
  • Site:https://officedepot.com/storelocator/ut/layton/officemax-6264/?utm_source=google&utm_medium=organic&utm_campaign=gmb_6264_website_retail
  • Phone:+1 801-544-0327
Categories
  • Computer consultant
  • Business to business service
  • Office supply store
  • Computer store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:10am–7pm
  • Saturday:10am–6pm
  • Sunday:9am–8pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations