Just another car dealership. No different than any other.Word of warning if you plan to do a Kia lease replacement. Kia Finance is a horror show to work with. Ive been trying for 4 months to get my Mass excise tax abatement from our prior Sorento. No luck yet. Every time I call they have no record of previous conversations and we start over. They even lost the information they requested that I sent by certified mail. They also have a policy of not returning calls or sending emails.

Monday 7/21/21 I called to schedule a car appointment pursuant to yet ANOTHER Kia recall! This one must #3 or #4.The recall notice said my car is unsafe to drive as as a result of the most recent recall.About 1 day ago, my car sounded starting making noise. My last service appointment was on Tuesday. They said without seeing the car that the noise had to be unrelated to the recall. They were CERTAIN of it, sight unseen. I have my familys safety at stake.Kia told me that I will be charged a fee in advance whether or NOT the damage was caused by me or the recall. I certainly will pay if it is my fault. But I was mortified that Erik the manager and his colleague summarily dismissed my request, so that was enough. I was NEVER told my car was out of warranty (just by 6,000 miles). I am a reasonable person. They just dont care about anyone or anything.Jesse at Commonwealth Motors (whom I never spoke to before) told me I was taking advantage of them I dont follow that. He refused to give me the first initial of his last name. Shady business there.I also may lose my trip to Maine this weekend, losing all my reservation money and food because they would not see my car. I wont drive in an unsafe vehicle. I hope I can borrow a friends car as small claims court never results in anything.I will file complaints with the MA AGs office and BBB if I dont hear back within a week.Jessica Tamarin, Esq.----_____________________________________________________Response to Erik, Service Manager 7/21/21Erik, I am sorry but your statement is wholly untrue. I reject your response entirely. After 12 years as being an excellent customer, you astound me. I thought we had a good relationship. I will no longer recommend you to others online or otherwise. I purchased 4 cars from you and Ivan, and this is the thanks I get. I knew once Madison left, things would go down hill. The fact you just flippantly said the recent issues are unrelated to the most recent recall baffles me. I will be overjoyed to purchase my next vehicle somewhere else.Erik, I know you have a demanding job but please dont take out your frustrations on me. You were also rude and unprofessional with the last recall and I said nothing.As for the threats, these were mere reminders of the consequences if you dont follow through with a response. I have every right to share my grievances, including filing a law suit, which is anyones constitutional right. Do you know how much business youre going to lose? Perhaps you need less customers? I work for a Fortune 50 company and someone would get fired for turning away a customer.I have complained to the BBB, filed AG complaint, reached out to the Mayor, Board of Selectmen, Google, Yelp, Eagle Tribune and more.I will also contact the Camber of Commerce, local town and others. You bring shame to the brand Kia, the owner of your company, the City of Lawrence and destroyed my loyalty as a customer forever.On to bigger and better (not to mention cheaper) places!Update 8:00 PM 7/21/21: I posted a warning on other many social media platforms and received an outpouring of dozens of posts with the same experience, like being asked not to come back. So PLEASE keep up turning away people from your stores and go out of business quickly. You disgrace the City of Lawrence. I will be in touch with the Mayors office and others. Thank goodness for all the consumer protection laws in MA, plus I am a lawyer, so fighting for justice is my thing.Erik - and to think because of me, you and other Kia dealers sold so many cars to friends and family. And I recommended you on various platforms. Foolish but lesson learned. I certainly learned a good life lesson too and I am glad I stood my ground, despite your dismissing me. Best of luck. What a FOOL I was.

The sales experience was fine but if your looking for help after the sale, go elsewhere. I was having issues with my car and the people at this dealership couldn’t have been less helpful. The way that they engage with you makes it clear that money is the first, second, and third priority. Their sales motto shouldn’t be shop us last, you’ll love us, it should be shop us as a last resort.

I went to Kia commonwealth to check out what they had that would fit my requirements. Told them what I was looking for & they had one vehicle that was within my budget. No pressure from the sales people. My salesman, Bob, was friendly and very helpful. It was a pleasant experience working with him. He worked with me until I was comfortable with the financing. I bought the car that day. The process was pretty fast and easy. Love my new car. Commonwealth was great to work with.

Five stars across the board here. Bob M. was absolutely fantastic. The atmosphere was low pressure and very easy going. I came in told them what I was looking for. They found and helped me find the exact car I need. Great group of people.

Always an awesome experience!! Thank you Brian, Sonlly and Chris!!!

I came in for an oil change and multi-point inspection on 10/9. The report I received showed 5mm or more of brake linings remaining on all four wheels. I returned a few days ago (12/15) for the 60K factory recommended service. After service was completed I was told that the rear brakes pads were in need of replacement - not nearing replacement, but in need of immediate replacement. I informed the SA that I would change the brake pads myself. Upon reviewing the invoice once I was home I noticed that the list of services performed was missing one major service. According to the owners manual flushing/changing the transmission fluid is required in severe driving conditions at 60k miles (this is Massachusetts, right?). I figured for the price this was included, but since I didnt ask ahead of time, and the SA didnt go over the services prior to taking my car in I guess thats partly on me.Back to the brakes. On my way home from the service appointment I stopped and picked up some new brake pads. The next day I get to work on changing them. To my surprise not only were the brake pads almost completely gone, over 50% of the rotor surface was completely rusted out and corroded. I cant find rotors in stock locally (except the dealer at dealership prices), so I slap on the new pads knowing that they will soon be destroyed by the corroded rotor surface. Now Im going to have to eat that money I spent on the pads once I can get new rotors and new pads (again) put on. First, I find it very hard to believe that my rear pads went from 5mm or more to almost gone in 2 months/3500 miles which are 90% highway miles with little stopping. Second, I find it very hard to believe that my rear rotors went from just fine to being almost completely destroyed by rust in that same amount of time/mileage. Something doesnt add up in this situation, and something tells me that the first inspection on 10/9 didnt actually take place or was not performed properly. I guess Ill just have to do these type of checks on my own in the future, and only rely on the dealership for warranty work if needed.This place is friendly, and the work is usually done pretty quickly, but if there is going to be trust issues here I cant be a return customer.

Good service and friendly staff. We had a minor setback but Zeke and Josh went out of their way and were able to make everything right. Highly recommend them.

Jesse in your service department is by far one of the best people Ive ever come in contact with at a dealership. Hes smart, funny and really knows his stuff. I came in with a major issue that wasnt happening all the time and he not only fixed my issue, but in a timely manner. He was about to explain everything to me in a way that I can understand and I felt comfortable to make the repair purchase. His customer service skills are top notch. Ill be coming back over and over as long as hes there. Give this guy a bonus for going the extra mile.

My experience there is wonderful. The place is always very clean and organized. Minimum wait time. Always pleased with my service. Jesse Tilton is always super kind and explains my car issues to me in a way that I can understand it. I always feel good leaving there, knowing my car was taken good care of.

Been meaning to review for a while but got so caught up making my way home..My sister and I needed some assistance after a long drive, stopped here pretty randomly and we were helped out by a guy called Jesse - super helpful, very friendly and he really sorted us out.Hope you catch this Jesse - I was the guy with the banana t-shirt! Thanks again man

Had an excellent experience, highly recommend Jessie was my Service Advisor, very professional and helpful. Technicians did a great job servicing my vehicle as well as give me the highest level of comfort knowing my car was in great hands. They provided me with a video so I could see exactly what was going on with my vehicle. All of my questions were answered and it felt good leaving knowing exactly was was going on with my Kia.

My family has leased 4 vehicles from Commonwealth Kia and the experience has always been great. Their service and after sale support is fantastic.

Great service again

I worked with Jesse Tilton and highly recommend him! Easy to talk to, very knowledgeable and never felt rushed. Truly a joy to work with and a great down-to-earth guy. Thanks again Jesse! :)

Always a great experience. Service is top notch. During my last visit, Jesse Tilton was especially helpful with any questions I had, friendly, patient and extremely knowledgeable! Definitely recommend!

I had a great experience. Jesse in the service department went above and beyond with servicing my car. He and his co-workers were very accommodating, prompt and courteous.Thank you!

Came in and was met with a great human being, Jessie Tilton. Was very informative and got me exactly where I needed to go. Smoothest transaction I’ve had in a long time!

Passing through there when when I was on vacation and had some car problems. Most places are pretty shady but Jesse T. was a straight up shooter and helped me big time when I was in a bind. Definitely recommend for others.

Our experience began with email information from Cassandra, who checked in consistently and updated us on pricing and availability. Our sales person was Ivan, who was excellent. He actually greeted me in the parking lot when I arrived to purchase the vehicle, without any prior appointment or notice. The turn around time within the dealership for the purchase was less than two hours. This is top notch based on my prior experiences in purchasing and leasing vehicles. We opted to purchase three accessories (roof cross bars, remote starter, and all weather mats), all of which were available and installed same-day. Ivan helped setup the Uvo system and went through some specifics of the vehicle. We worked with Chris for financing, who was also excellent. Overall, this was the most positive car-buying experience weve had and will absolutely recommend your dealership and will be repeat customers ourselves. Thank you.

Great experience! Jesse at the service desk is so helpful, friendly, and polite. Will definitely be going here for all my services!

Jesse Tilton in service kept me well informed throughout my whole experience there. Hes easily the best service writer Ive seen.

Bought my first car here. Mr. Jesse Tilton was very helpful and informative. He worked with me to help me find the best fit for me. Definitely recommend and will do business with again.

Stopped by while running through town a while back. Jesse Tilton was a great help! Would absolutely go there again.

All said and done, I am very happy with my experience at Commonwealth Kia! I swung by to browse their selection and Jesse Tilton helped assist me with any questions, comments, and concerns I had. Excellent customer service!

Now that I’m quarantined, trying to make positive use of my time. When I was visiting my sister is Worchester, we had to take my car in for service. This was before Christmas so not sure if I have the guy’s name right. It was a girl’s name Jamie or Jess or something can’t quite remember but he made the service excellent and had a great sense of humor that made you feel comfortable when having to pay lots of money for service. The place was clean and efficient. 5 stars for yall so you can keep getting customers your way!

Jesse Tilton is the best. We have brought our Kia Soul in for service several times, and Jesse always greets us with a smile and takes the time to make sure our vehicle is in tiptop shape. Commonwealth Motors is very lucky to have him on the team.

One of my favorite dealerships around! I recently bought my first kia forte there and it is perfect. Jesse Tilton helped me through the whole process, providing excellent service. Wouldn’t think about trading it for anything!

What a time there! The employees were really nice and help full. I do have to say the Jesse Tilton was the best of the best............ and hes Hottttttt!!!!!!!! like in a Bruce Willis kinda way. just t clarify from Live free and Die Hard, not the original clearly, cause you know..... he actually was wearing shoes the entire time!. So yeah thanks again! ;)

Amazing autodealer with great service. I think Jesse served me and he was so helpful from service to knowledge i was lacking about this kind of stuff.

Been interested in a KIA Telluride SX, found they have a couple on the inventory exactly on the color I was looking for.Checked the website, got the price listed. Called to schedule an appointment, confirmed the price (see images attached).Drove 30 miles to their dealership, only to learn right when arrived that they added a surcharge given high demand (quoting the salesperson) of 10 thousand dollars. None of that was explained before.Informed I was going to give a bad review here, salesperson got angry and he, his manager and myself had a conversation about the lack of transparency on their prices and during the dialogue with me the manager indicated they have the price with the surcharge on their website and the salesperson also informed me that - which is not the case, as you can see on the prints.Do yourself a favor and find a dealership that provides a transparent price to their consumers. You can read some of the other 1 star reviews and they refer to the same situation here.

I don’t like car shopping one bit, but the service Jessie Tilton provided was extremely helpful, he is very knowledgeable about the vehicles and was willing to get me the best deal that would fit in my budget when you come here ask for Jessie and he will take care of you

My experience with Commonwealth Motos has always been tremendous, and this time was no different.My lease vehicle was up and my salesman, Christian Gomez met all my criteria I was hoping for, and then some. Professional attitude along with his humorous side....we clicked right from the start. In these uncertain times you would think it would be rushed to make a sale but Christian dotted all the is and crossed the ts before he got me to sign.The outcome was a 2020 Kia Sportage great car, outstanding warranty and great Kia Service when needed.Go ahead give Christian a a call today and get yourself in a new car.Sandra

My elderly mom wanted me to thank you, and especially Jessie in service, for being patient and informative when taking care of her and her car. Id also like to thank Jessie for taking care of my mom. Lots of places treat the elderly terribly or try to take advantage of them, but that was so not the case. Thank you.

Mr. Jessie set me up with a family care for me and my growing family of 3 he was helpful and made the car buying process easy and affordable

Excellent service. Prompt, professional, and very helpful. Thanks to Jesse T in service dept. + Commonwealth KIA

While looking for a Kia with my friend, Jesse Tilton was a huge help! He was so nice and not pushy at all. We actually enjoyed car shopping! Thanks, Jesse.

Had a great experience! Very nice place. Bob was very helpful, very nice guy, great sense of humor. Id suggest seeing him if youre in the market for a KIA!

After chatting with Jesse via E-mail, I got an omay estimate on what it would take to get my car up and running again, and now shes running nice!

Jessie knows his stuff when it comes to cars, hes friendly and knowledgable Im still deciding on cars but I will be back due to Jessies professionalism and positive attitude thanks man!!!

Jesse Tilton is the best and most knowledgeable worker! Hes always there to help answer questions. Thanks Jesse!!

Came in awhile ago to service area, Jesse T. helped, was awesome every step of the way.

Jesse in service was very respectable and a solid business man. 10/10 will come again

Man o man did I have a splendid time going in to Kia. Jesse Tilton helped me with everything I needed and more! A real smart worker.

Great Service, great people, recommending to friends and family !! Special THANK YOU to Jesse Tilton Exceptional customer service !

Jesse Tilton is the best to deal with! Extremely knowledgeable and professional.

This is the fifth car that we have purchased from Commonwealth Kia. We knew exactly what we wanted and they made sure that we got it!Bob McLean is wonderful. He is always right there to make sure that we are happy with our selection. Sean does the magic and makes it happen. Hiram seals the deal!Would never go anywhere else for my vehicles. These guys are so friendly, helpful and knowledgeable. Always depend on them to be honest and straight forward. They really care about their customers.They are all like family! It is a wonderful feeling knowing that they will always do what is best for us.A++++ - Love you guys!Gilda

The time Zeke took in showing us how every feature of the car worked was excellent. The last car I leased from another dealership was so rushed that I never ended up being comfortable or familiar with most of the features. By the time we left, I felt completely at home within the car and felt confident that I could use any of the technology correctly. He was very thorough.

Jesse Tilton in service was very helpful. Sharp dude 👍

Jesse provided a great service to my vehicle and was very kind and helpful.

Great customer focus. Jesse T was very patient with my many questions.

Was on Holiday there and had problems with the front tyre of my car. Drove to the nearest autoshop and got excellent service there. Great thanks to Jesse Tilton

Jesse Tilton provides excellent service. Highly recommend!

Jesse Tilton is one of the nicest service advisors I have ever met! Great job Jesse!

Going to the garage is never convenient. I had help from Jesse Tilton with my repair. Quick, professional, extremely accomodating, and handsome to boot. Thanks Commonwealth Kia!

Great service! Jesse Tilton provides top notch work!

Jesse Tilton is dope. Brother got a car there. Dude that helped us out was Jesse Tilton. Told him I’d give a shout out since he hooked my brother up.

Jesse Tilton was great to deal with....awesome customer service skills!!

The whole experience was GREAT! Jonuel Pitta helped us find the perfect car at a great price. we never felt rushed or pressured into buying or committing to anything unless we wanted to. He was very knowledgeable on all the cars on the lot. We hope he is still with commonwealth motors at our trade in date.

It is refreshing to receive a service from a person who is not too hurried to ensure that you understand what and why you should have the service, explains your options and presents professionally.Thank you Jesse and Commonwealth Kia

Had an amazing experience, Jesse Tilton in KIA services was kind,knowledgeable and made me feel comfortable. Id suggest seeing him if you decide to conduct business here.

Great experience. Jesse Tilton made me want to return.

Always great service so great we bought a new kia sorento

I would have rated this review as 2 stars if it hadnt have been for one exceptionally cordial well-dressed bearded man Jesse Tilton. I swear i would have walked out of this dealership emptyhanded had it not been for that young man. god bless that man. i’m obsessed. i will be coming back just for him, and to rode my kia spectra once more. thank you to that man.

I bought my second car there this weekend. I am completely happy. The salesman, sales manager and finance guy were all great and so helpful. I would definitely buy another car there

We have now leased 2 vehicles with Commonwealth and have had Zeke as our sales person both times. Hes wonderful! Always welcoming and friendly and very helpful in finding something to meet our needs and budget but never making us feel pressured. I recommend Commonwealth and Zeke to all of my friends and family!

I felt welcomed, supported and respected. Jeff took my budget, needs and desires into consideration and helped me get my first lease! Sean also went above and beyond to lend a helping hand as well! Couldnt have been happier with my experience.

Jessee Tilton in service is fantastic! Polite, Professional and Respectful.

Excellent buying experience. No pressure to buy, knowledgeable sales dept. Easy delivery. Friendly and accommodating. Totally understood what I wanted in a vehicle. Lots of inventory to pick from. I was able to purchase the exact vehicle I wanted.

Love it will recommend

We have purchased a few cars from Commonwealth and cannot say enough about the service we receive. Sean in Kia always goes above and beyond to ensure we are treated like royalty, ensuring we get the best deal for what we need. We always have great experience from the service department as well. Always friendly and helpful.I would not go anywhere else to purchase a vehicle. Their main goal is to ensure that you get a great deal and are completely satisfied with your experience. They truly care about your car needs and what they can do for you.

Very friendly staff and no pressure provided a very comfortable experience.

Jesse Tilton goes above and beyond for his clients. He is a gem of an employee and should be appreciated for all he does.

Jesse Tilton is always helpful whenever I need advice or help with any of my vehicles. Thank you Jesse!

Jesse in service was very informative and helped us in a way that was helpful and considerate of what we needed. Thank you Jesse!

It was a nice atmosphere. However, when I told the salesman that I did not want to purchase a car that day, but receive information because I wanted to consult with my mother first, the manager kept asking What can I do for you to buy this car today and I repeatedly replied with Nothing, I wish to speak to my mother about this first. It was slightly frustrating since this is my first car and I wanted a hassle free experience. I do enjoy my car but I wish I was more informed about the Specs of the car. I wish the different types of cars were a bit more explained. I wish I went with a Volkswagen, to be completely honest. Also, they never alerted us for the first months payment via email or mail. We were told that the first month was covered. Second month, were hit with a bill for first and second month payment plus late fees. It was frustrating to say the least.

Jesse in service goes above and beyond! He always makes sure my KIA Soul is safe and up to date!

Always prompt, helpful and accurate and timely experience. Total confidence in service and sales. Our 7th car in the family from Commonwealth.

This was our first experience at Commonwealth Motors. Our sales guy, Zeke was terrific. He was friendly, very knowledgeable, and more than willing willing to work with us as well as answer any questions we had. He was by far the best salesman we have ever worked with at any auto dealership. My only disappointment, was that we still had to play the pricing game to come up with our final net price. If it wasnt for that. we would have rated this a 5 +star experience

My daughter and future son in law where looking to trade in their Kia for a new one. They asked me to go since this was their 1st time buying a new car.Xavier came out and introduced himself and it was 7pm and they close at 8. After looking at 3 vehicles and 2 test drives he was not pushy at all. We sat down and after they decided on a 2019 Forte we talked numbers. I was their to negotiate. After a few times not only did they get what they wanted the payments were a little less.We left there at 10pm and they did not rush us at all. I know a sale is a sale but the professionalism was outstanding.

Jesse Tilton in service was a great help!

I went into Commonwealth Kia to check out a Stinger GT2. My Sales Person was Xavier and his Sales Manager was Josh. If there was a way to give more than 5 stars I would because the whole experience went by smooth. Everyone was very straight forward and to the point without any shady sales tactics.Once I went into the Finance Office and spoke to Eric I still didnt have a complaint. The experience was so good that I just had to go up to the owner himself and shake his hand for employing amazing employees.Needless to say I purchased the car and couldnt be happier.Thank you Commonwealth!

Warranty is a scam dont buy it. They give a bunch of excuses not to fix problems. First was my tire. It kept saying low over and over. They checked it said they sealed it and it would be good. Still Continued to leak so they said I had a bent rim. I went and got four new tires at a different place for a cheaper price and the leak surprisingly stopped. Most recently I went in as my auto hold light came on and stayed on. I was told my warranty wont cover it because I did my breaks elsewhere. I was then told that I could pay $120 for them to look into it to see if its a manufacturers default. I have already paid an extra couple thousand for the extended warranty which means nothing apparently. I called the mechanic that did my work on my breaks and he said he would talk to the dealership but they wanted nothing to do with it. I asked the service manager if the computer system is put to the car the calibers retract automatically and he agreed. So if the mechanic messed something up while fixing the car then both caliber motors would be ruined not just one. To top it all off now my aux outlet doesnt work after my visit on 4/29/17 when it was working perfectly fine before. I will never buy a car from this place again and I will make sure anyone I know doesnt either.

I Came to Commonwealth Kia with an very good idea of what I wanted because of the research I had done. I had a few questions that still lingered, which Bob was more than happy to answer them for me. He was very knowledgeable and very patient with me as I bought my first car. I got a great deal and walked away with a great car. I couldnt be happier, Thank you Commonwealth.

My husband and I had a good experience, which enabled us to pick out the SUV we wanted. The salesmen were all nice, we told them how we wanted to look for and SUV but we had to first look for comfort, one that was spacious, and a good price and color. they left us to shop and compare. We visited several times before we decided what we were buying. Our salesman was Bob Nerden, he was very nice, helpful, and humorous.

Thank you Jesse for the amazing service!

A great experience! My windshield wiper came off & the wiper motor stopped working. I brought my car in on a Sunday and they fixed it in no time :). The staff are always so kind and accommodating! Thanks!

The staff at Commonwealth Kia service dept are great people to deal with. Always very helpful and courteous. They go out of their way to help their customers.

Definitely had the stereotypical feeling of a car dealership, which is a negative. The folks we interacted with were nice enough, but not what I would call friendly.The car we came to see was being driven by the general manager when we arrived. Upon seeing the car, it looked as if someone had messily eaten their lunch in the back. And there were over a hundred miles on a brand new car, which was released that week.Came prepared to buy that specific car, left feeling uneasy about buying anything from the dealership. Maybe mine is an uncommon experience, but I cannot recommend this dealership.

I was in to get my Optima Kia 2008 looked at for repairs when Ivan approached me with possibly looking into leasing a new car. He was extremely helpful as I had no experience buying or leasing a brand new car ever. It was awesome! Kept in my price range, friendly, professional & listened to my concerns as well as answered all my questions. All transactions went smoothly!Thank you for an amazing first time ever brand new car leasing!! Ivan was awesome:)

This was my 3rd Kia I have purchased from Commonwealth Motors and Bob McLean took the time to describe and explain all my options. There was absolutely no sales pressure from Bob or the sales manager, Shawn. It was a pleasure buying a car from them. My wife and myself also have our cars serviced there.

Recently purchased a new Optima from Commonwealth and couldnt have been more pleased. I recommend them to anyone who is looking to buy a new Kia. I worked with Jeff Walsh, who was very honest and not pushy at all. Go to Commonwealth if you are looking to buy.

Bring my sportage for regular maintenance, in and out in about an hr. Staff is friendly with a comfortable waiting area.

Wife loved the place. Just bought a new car there. They cut through the garbage and gave a decent bottom line price. Well see how they are with services and such once we start that.

Wouldn’t even give 1 star but have to in order to leave a review! We called and spoke to a sales woman on the phone. She quoted us a price for a “white” sorento. We specifically asked if we drive there will they honor that price and she said absolutely she spoke to Eric Krist and he said they would honor it.We got to the dealership after a 45 minute drive and they gave us the run around for 4 hours. First he said that the white one is not available for that price. He said the brown one was available for that price. So we said OK will take the brown one. He came back after about 20 minutes in the back doing the numbers and said “oh sorry you need to be military to get that discount.” He knew full well that we were not and they never said you have to be military to get it. They lied about the price and made us drive 45 minutes just to get us in the door. HORRIBLE CUSTOMER SERVICE! WOULDNT RECOMMEND THEM TO MY ENEMY! Asked to speak to another manager and they said there was only one. They lie to get you in the door and don’t beat anyone’s price! They don’t even honor their own price they give over the phone!

I never usually write reviews, but I wanted to make sure I put this out there because this dealership is the one you want to deal with! These guys really make the buying process easy, and our sales rep Gary K was very helpful, and if I ever decide to buy another car in the future, this will be the ONLY one I work with. I used to dread going to look at cars, but its different here. My husband and I will defiantly spread the word.

My wife and I were very pleased with our purchase of a Kia Sorento. Everyone at Commonwealth was helpful and made us feel very comfortable about the purchase we were making. I have nothing but positive things to say about Commonwealth KIA!

Very nice experience with Commonweath. This was my second vehicle leased there and they could not have been more helpful. Highly recommend.

Excellent overall experience. Great people working there, awesome customer service, huge waiting area with tv & a section for small children to play in, and the complimentary shuttle service was phenomenal, too. I was in good, safe hands with the shuttle driver, Steve, Id even brought my daughter along for the ride when he came back to pick me up a few hours later at home once my car was ready. I had an incredible mechanic, Madison Bailey, whom I HIGHLY recommend to anyone having a Kia serviced!

I originally enjoyed my experience upon first visit to test drive vehicle. But when we arrived to make a deal and were not given ANYWHERE near the amount discussed with their online sale dealer it left an extremely sour taste in our mouths. Either we were being lied to by the online sale department and given a low sales price just to get us to dealership or the on floor sales department is dirty?! (Shocking) Either way, what a complete waste of time.