The most professional body shop in town, indeed. I have dealt with many shops in and out of town, but Briggs Autobody has always been this one shop that only let their customers walk out happy. The manager, Jamie, and the staff working there are professional at what they do and customer satisfaction is their priority. Personally, I have always been cautious and careful with who I let work on my vehicle, but this shop has never put me down. They give their customers all the time to explain what they want done to their vehicles, they dont take any feedback or comments offensively, and they will always do you right. I am grateful to have worked with them, and recommend everyone to work with them as well.

A lapse of attention and a miscalculation brought us to Briggs Auto Body. Associates were efficient, courteous, professional and timely in repairing the damage to our Subarus hatchback. We are pleased with the results.

This is the best autobody car shop in Lawrence. I am very happy customer with them. Fixed two cars over here. One time with car insurance and another time out-of-pocket. Definitely returning back if issues happen. They charged $160 for fixing a dent in the door about 2 inches big Within less than one hour.Always ask for Sarah Cabanas, she’s so positive and amazing.

This place was absolutely astonishing. Sarah was the most professional specialist I have ever seen. They worked with the insurance company and Enterprise (which is right next door) and figured everything out. At the end they even cleaned my car inside out. I have never had any experience like this in any bodywork place before. Amazing, 10/10!

They do good body work theyre the best 5 stars for them Good personnel Very nice people The best I would tell everybody about Briggs body shop theyre good

Unfortunately I hit a deer driving back in my brand new truck. Briggs gave me a detailed timeline on when my truck would be done. I had some discolored panels that I pointed out after the repair and they made sure that I was happy with the end product. They went above and beyond to address a situation when they couldve turned me away. I am extremely pleased now with the final product and Jamie and company for making it right and fixing it the truck in a proper manner. I would recommend them to anyone.

My car looked great after they did my repairs.Will always recommend Briggs Auto body

As always, Jamie and her crew do great work. This was an insurance claim and they handled the insurance company and the repair. Was promised in 3 days and was done on time.

They were great at the customer service and they worked quick to get my car back.

The staff here went above and beyond my expectations! I had a brand new Kia K5 that was hit while parked and was pretty nervous bringing it in due to all the sensors and electrical items was nervous that they may not have dealt with them before and usually when it’s a repair through insurance it’s a hassle. I’m beyond impressed with the work done as my vehicle looks just like it did before it got hit which is brand new! They got my sensors recalibrated and everything taken care of with little to no effort on my end. They dealt with the insurance company directly and ensured I got everything taken care of! Sarah made sure to update me as to when my vehicle would be ready even got it done early! Thank you all for making it an easy and painless process!

Awesome place to take car for repair. Had same car fixed two times.

Highly disappointed. I went to the store for truck parts. They had one in stock, another was held at another location. Pallid for everything there. The customer rep. was the most congenital, long story short, went across town to get the part the next day but I was told that the sen it back to the original store where I placed the order. Wasted trip. 🤨

They were very helpful with my claims process.

Jamie and her crew have worked on my car several times, and they are super friendly and their work is professional! I definitely recommend going to Briggs to fix your car!

Very professional and quality work. Also top notch customer service, its nice to have a group of people who actually listen to you.

I couldn’t be happier with the service I received from Briggs Autobody! They did an excellent job on my Jeep Grand Cherokee, and the customer service was excellent. They were very accommodating with my night-shift work schedule whenever I had to correspond with them, and really made the whole process a breeze. It took a lot of my stress away. Jamie and Isaac - you two rock! Thank you!Thank you, Briggs Autobody!

Overall, a great experience! They kept my informed as to the progress, and performed exceptional work.

These folks are exceptional! Skilled professionals who perform with courtesy. I was very anxious about my car after near-total damage from an accident and they made it perfect again! Checked it, double checked it and readily fixed a post-repair noise with no hesitation.

The people who work at Briggs are very nice and professional, usually not a long wait time to get your vehicle in to be looked at or fir repairs to start . The estimators will check everything that happened to your vehicle even partially getting under your vehicle to check for dmg .

We took our vehicle to get repaired back in July, while it took a couple more days than expected our car came back looking as good as the day we bought it. I was happy with the work done.However- 6 months later we received a check from the insurance company and there was no information on where it was to go. When we called Briggs the very next morning to find out if we have a remaining balance. The gentlemen who answered the phone was very rude about there still being a balance on the account. Briggs nor the insurance company never informed us we still had a balance, and it wouldn’t have been a problem if we knew. He was very pushy about paying that account balance in full even though we called them to find out if there was a balance.It would be a 5 star review if it wasn’t for how rude this experience was. However- fantastic and timely work on my car and I couldn’t be more happy with that!

Fantastic service! Fixed a mirror on my vehicle for a great price and it works perfect. Even gave me a loaner vehicle to drive to work for FREE while my car was being repaired. Definitely recommend this shop to anyone in Lawrence.

Briggs Autobody of Lawrence did an amazing job on my car! The staff was so helpful from the minute I scheduled my appointment to the minute I picked up my car. All of my questions were answered and I felt so at easy leaving my car with them. I would most definitely recommend this shop to anyone in need of autobody repair. Thanks so much for this Briggs!

I was very pleased & impressed with the work they did in rebuilding my front end of my car that had $16,500 worth of damage. The staff was friendly. I loved the fact how they always gave me updates on my car as it was being fixed. Have not had any issues or problems with my car since I got it back in January 2016.Great job & a big Thank You! :)

I went there to drop off a customers car because I work for a local tow company and the staff are very friendly and helpful

I cannot recommend Briggs auto-body enough. Ive had multiple vehicles in for work and the quality is so good that I actually use Briggs for any automotive paintwork I need. Theyve been able to do some complicated work for me. Good, honest bodyshops are hard to come by and I am grateful for finding one of those. Jamie is great and leads a helpful, polite, and knowledgable staff. Theyre also efficient which is cruicial as my time is valuable. 5 stars all the way!

Briggss in Lawrence is great! - Tucker was very friendly, attentive, knowledgeable, and he genuinely cares about delivering good customer service. Got my car in and out at a very fair price!

Frustrated that what we were told was a 6 day body shop repair turned into over 3 weeks. Wrong part ordered, told it was sent to paint when it wasnt, then pushed back further because another customer was unhappy with their paint job. Had to keep calling for updates. Would not use again for body work based on the lack of communication and delays. Car dropped off on July 25 and returned to us on August 17.

Fast service and friendly employees!

Quick, and they used a paper floor mat which some places dont and it helps keep your floor mat clean.

I wish I could give this place negative stars. By far took forever to get my car fixed. While my car was in their care it as vandalized. What kind of body shop doesnt have cameras? I had to file bankruptcy so I didnt have to deal with the issues of the car anymore. Although Jamie the store manager is really nice and understanding I was really dissatisfied with the whole experience.

I was very pleased with Briggs Autobody recent work on my Subaru Outback. They were friendly and helpful.

My repairs looked great and they even detailed it. The whole process was much easier than I expected. Thanks Briggs!

Do not go to them horrible experience!

I am from out of town and had a need for service and Briggs was recommended to us for quick and excellent service. They were right the service was five star. Thanks Briggs Autobody!!

Highly recommended!! My husband and I purchased 3 vehicles from Briggs and the staff is great.

They did a wonderful job fixing my car. They were prompt, efficient, and helpful.

Excellent service from start to end. Very knowledgable staff and it seemed that they truly cared about the work they do!

Friendly, accommodating, professional. Highly recommend.

THIS IS NOT A NISSAN CERTIFIED BODY SHOP. IF YOU TOW YOUR VEHICLE HERE AND THEY DEEM YOU NISSAN A TOTAL LOSS. YOU WILL NOT BE ELIGIBLE FOR THE TOTAL LOSS REBATES THAT NISSAN HAS. MAKE SURE YOU TOW YOUR NISSAN TO A NISSAN CERTIFIED BODY SHOP. LIKE EVELAND BROTHERS. BEWARE.

Very helpful and they take care of you quite well

Briggs Autobody failed to throughly check the damages on my car and gave it back to me in worse condition than the day I dropped it off. It was clear that they just wanted it off there hands and didnt care that it was still in bad shape. This put me in a bad position with the insurance company that was liable for the damage because it didnt look good that Briggs didnt catch all the damage from the beginning. They were not helpful or concerned with my siatuation. I think its ridiculous that I brought it in for damage from an accident and they failed to throughly diagnos my car which has cause me tons of extra issues with getting my car fixed. DO NOT USE BRIGGS!!!!

Will be back for more vehicle work in future...

Good place for body damage

I dont recommend this autobody shop at all.

Fixin stuff...

Very pleasant to work with

They are good