I did a state inspection and oil change with them. Theyre a great shop. Really friendly and got me in really quick. They did charge me for the oil change parts which I found really odd since usually oil changes are just $20 at Mr. Tire and they dont charge you for the actual oil. Regardless, Ill still visit them again just not for an oil change.
Friendly, honest service for someone new to town! Both of my cars had issues within weeks of moving to town from out of state. Dannemans took care of me and my kids. My two little ones were with me during several of the repairs and their waiting room and employees welcomed me and made the waiting go smoothly. Would definitely recommend and will be returning in the future myself.
They are expensive. More expensive with some work than my BMW dealer. Had my car towed there because it broke down. They charge a $130 to $260 assessment fee that wont be credited towards the repair. Replacing a fuel filter on my car was $250. Quote from BMW dealer: $210. Thats about a 20% premium. I felt completely taken advantage of and neither the owner nor the general manager seemed to care. I would recommend that you shop around and get quotes from other shops. Most likely you wont end up with them. The general manager summed it up when I pointed out that theyre more expensive than a BMW dealer: Well were not a BMW dealer! Clearly, not.
Ive been using Dannemans Auto Service for nearly three decades. In the past, Ive elected Dannemans over dealership warranty/recall service to ensure quality service. Why? Because I trust them implicitly. I tend to keep cars for a long time. My 1993 Mazda 626 was maintained by Dannemans exclusively till I bought a new vehicle for medical reasons. I sold the vehicle to the owner in 2016. That was a year ago and it is still running strong. His daughter now drives it. I now have a 2017 Ford with both factory and purchased warranty in force with free routine maintenance. Guess where I go. Over the years I found Dannemans Auto Service work impeccable. They will also accommodate unfortunate situations. A few years ago, I lost a fan belt heading to North Carolina. The car overheated. I called Dannemans, they arranged for a tow, a rental car and I was off again. When I returned, my car was repaired and waiting for me. Waiting in the lobby, I speak to long-time and new customers and have never heard someone speaking ill of Dannemans. The owner demands quality, he gets it and is honest to a fault.
I love these guys. When we originally moved to the Baltimore area, we use to take our 99GLE there for service. We stopped going due to distance and at that time a large number of people servicing Saab in the city, but as time moved on....fickle mechanics fell off and once Saab was gutted by GM these guys remained true.As a Saab lover, these guys make me remember why I loved Saab and Saab people so much.Youll pay for their expertise, but their service is without question.
Honest shop. Great service
Called for a quote for 4 brake pads and front rotors only. It took them over an hour to call me back. Every other place quoted me on the phone without having to call me back. They said these services would cost me $1900. Very friendly on the phone but clearly trying to take advantage of me. Shop around.
I have taken cars here twice. The first time was for our 98 Toyota Corolla, about five years ago, and it was a good experience so I recently brought our 03 Acura RSX in. Both times, they were friendly, explained clearly the problem with the car and what needed to be done, and were up-front about the cost. They also let me know of maintenance for both cars that would need to be done in the near future, but did not try to get me to do the work now or schedule it even.The cost is very reasonable. Its $55 to diagnose a problem ($125 - $240 if they have to use the computer diagnostic tool, which I didnt have to do). For the Acura, I brought it in for a pinging/clunking noise and within the hour they had determined that the problem was the catalytic converter heat shield, and they bolted it back in place for $10. The whole thing took a little under an hour.I would definitely come back here.
Always professional.