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Insurance Auto Auctions Inc
7131 Virginia Manor Ct, Laurel, MD 20707, United States
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Insurance Auto Auctions Inc

Comments
La
Review №1

Horrible horrible experience, guess the bad reviews are correct. Manager was super disrespectful and very inconsiderate and refuse to take accountability for the forklift wrecking the vehicle which there was proof. Really feel bad for the staff members who have to watch the so-call upper head behave in such a deplorable manner. I hope she is not allowed to reprimand anyone, how did she get that job????

Je
Review №2

Everything went very well, especially the customer service. It was superior and timely.

Sa
Review №3

DO NOT USE THIS COMPANY IT IS A SCAM!!!! It has been 3 weeks waiting for my liscense plates to be sent and they claimed (“oh well the plates are just sitting on my boss’ desk he will ship them SOON”) THEY NEVER SHIPPED THE PLATES. I have been promised multiple times that the plates have already been shipped and they never have been they lie to customers!!!!!! DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!

Jo
Review №4

Nice People.

Mo
Review №5

Great and fantastic customer service.

Do
Review №6

They not honest

De
Review №7

Always ready to help, fast and convinient payments.

25
Review №8

Worse iaa so far I check my self in at 1:18 pmAnd they and up loaded me at 3:20pm just watchingThe forklift driver loading other people the was supposed to be load after me ...A real bad experience over there

Di
Review №9

Great service from Mame (Black American lady). Professional service rendered

Ma
Review №10

Staff was very friendly and they made sure I knew where to go. They were also very efficient!

Ga
Review №11

Just pray that you get lucky on your purchase because these folks will leave you hanging, misrepresent alot of items, no customer service, very high fees, rude and big liars...the boston shirley branch sold me a vehicle that was advertised ad fresh water flood but it was high salt water to the point were chunks of salt were present everywhere. Ive took the car to a specialist sent pics evidence to the branch and headquarters in GA but to this day they gave me a run around, left me on hold for hours while they close shop after they told me the manager will get back right back to me.Like i said pray hard that you get lucky on your purchase and do not let the car sit there a second pass after purchase cause things will vanish before your eyes and they will deny and lie.

ru
Review №12

Great place to get a deal on late model cars if you can repair them or know someone that can

Em
Review №13

It was a cool experience.....friendly environment. Would go back.

Gh
Review №14

Had my insurance company tow my car here to get an estimate after an accident. When I went to gather my belongings from the car a lot was missing. Tool. Cds. GPS. A wallet full of credit cards. Pluss some odd and end things. Do not use this facility.

Ad
Review №15

IAA

Ir
Review №16

THEY DO NOT ANSWER CALLS EVER

M
Review №17

Rude staff! They tell you the wrong hours and dont even care

ri
Review №18

Nice experience...good.cars....and.good.offers

Ma
Review №19

Good auction for buying or selling wrecked cars.

Ab
Review №20

Quick and responsive representatives.

Ol
Review №21

They so good

Ga
Review №22

Very expensive

Ke
Review №23

Nice and friendly people

Wa
Review №24

No bathroom...

sa
Review №25

Very helpful very helpful

si
Review №26

Good experience with the place

Ai
Review №27

Great staff

Sa
Review №28

Attencion is bad

Se
Review №29

Very nice

ch
Review №30

Cool

Lu
Review №31

Good

Jo
Review №32

Never

Sh
Review №33

Whoa!!!!!

Ed
Review №34

They are very onest in the description very well

Es
Review №35

Perfect

Ro
Review №36

Perfect

Information
16 Photos
36 Comments
3.9 Rating
  • Address:7131 Virginia Manor Ct, Laurel, MD 20707, United States
  • Site:https://iaai.com/?utm_source=google&utm_medium=lf&utm_term=auctions&utm_campaign=Pages
  • Phone:+1 301-419-2865
Categories
  • Auto auction
  • Auction house
  • Auto insurance agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
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