Shipped with This company for the first time a few weeks ago. Very fast and the price to ship 2 barrels to Jamaica was great. The barrels arrived in Jamaica in a timely fashion. My only complaint was there was a guy there that was very rude and upset at the fact that we wanted to put our own locks on the barrels. Other than that id use them again.
The best-hands down! Great customer service and fast shipping time. I sent barrels to Jamaica and in less than 2 weeks the barrels were ready for pick up! They advised me about packing, etc. And the ladies in the office were really nice.. I appreciate them so much!
Dennis Shipping is a reliable organization. They will pickup your items and ship them to your destination.
Safe and secure using for years now. Especially the New York Branch in Brookyln. This will be my second time using in Florida.. Thank you Dennis for years of love towards your customers.
Helpful, reliable and trustworthy staff. If you are not sure about what to do about your shipment, ask Ms. Pauline shell walk you through the correct path. Plus, your shipment will most likely to reach its destination in the given time.
Great efficient service. Doing this fir the first time..the staff put me at ease. Thank you so very much!!
I will never, ever put my foot in that place again. These workers there were so discourteous. For the longest while I have never been to a place where employees treat you as if your business being there is not of importance to them. I was there from 8: 45 am and didnt get through until 2:30. Worst immigration officers ever. I must however commend that male immigration officer who at the end came out and did his best to let us get through. It seems he was the only one there who was really doing a jobWorst experience ever, this place sucks.
Will always use and recommend Dennis Shipping. Really a wonderful place to do business with, staff was courteous and professional.
This shipping company is horrible when it comes to shipping your barrels to Jamaica, they steal stuff from your barrels and pretend as if nothing happen, manager contacted regarding missing stuff from barrels and did nothing to resolve issue. It seems as if your business is not important to them, they are unfair and don’t care about customers.
The representatives were very helpful and patient. Thank you
My first experienceMet some very friendly staff .Also very helpful.Love it will be back soon.I will recommend it to any one who is looking for a shipping Agency in Fort Lauderdale FLORIDA.Thank you .
I am very pleased with the service I received. The driver that picked up my barrel was very nice. The person I spoke to at the office was nice also. I was was nervous after reading some of the reviews. I was unsure if this company was good. I’m glad I didn’t listen and still used them. My barrel was delivered so quickly. It took 2 weeks. The whole process was smooth and I will definitely ship with Dennis shipping again. Definitely deserves more than 5 stars!!
I stopped by to inquire about shipping a container of food to the Caribbean. They were very helpful and were checking on the delivery cities on the island. Very good customer service and price.
This place of business is woefully under staffed, even when its not busy, its still hard to get your box to start packing! This needs to be addressed promptly.
Staff was very professional helpful and friendly 👍
The service was good today warn welcome
Their only weak link was the driver who picked up my barrels. He did not show up during the ONE hour window that was given. What he did instead was to leave message on phone. Well it was only a 1 hour window and no one said to expect a call (from unknown number). So I called as soon as I got the message only for the driver to inform me he has left the area already! So if he WAS in the area why didn’t he go to the address? My husband had taken the time off work to help me so he was sitting in the garage by the driveway the whole time. The driver NEVER SHOWED up to my address. It was hours later after multiple calls to the office that we finally had barrels picked up. Driver displayed an abrupt careless attitude not the least bit courteous. Got the impression he had no interest in the company and the job was beneath him. Was my first time using this company. The irony is with the other company I usually ship with the driver was their best asset!!!
My brother was able to get a new barrel for shipping
Fast efficient shipping to Jamaica. There door to door shipping is perfect. Try it. 😃
I love to ship with Dennis good deal,and good help
Items were missing from boxes that were shipped and i have called and emailed Dennis shipping but no one answered the phone and i called multiple times left a voicemail, someone stole items i cant say who but i am unable to even speak to a representative, first and last time i use these amateurs and quite possibly thieves, an absolute disgrace
Clean and nice Barrel price cheaper than other places
Always are informative and helpful.
The staffs are very professional and i must admit that MissPauline is very patient. Love this place.
If I could grade you at a negative I would. The people that you send to pick up barrels are a disgrace and very unprofessional. They talk down to people in a very condescending manner, especially the skinny one with dreads. Just plain disrespectful and lazy. They don’t need to be around people, the need to be put in the back somewhere away from customers.
From 8am to 4:30pm for 2 items (a small box and bedding) the place is being ran in chaos. And of course if you pay the right cash then your wait time is minimal.
DO NOT USE this company for your shipping!!My mother had a very small box shipped to Jamaica from the Lauderhill location in South Florida; we pay less than $100; and we were told that we would receive a follow-up call upon arrival to Jamaica for the delivery. After 4 weeks after shipping, we had to follow-up about our delivery and was informed that the delivery would cost $225.00!! I would like my box returned.Based upon some of the other reviews, it seems like this is not new occurrence that takes places. It appears many others have been charged a ridiculously high fee for the the delivery as well. Which I think its a shame because people work hard to send items to family in Jamaica and to be treated with a level of unprofessionalism and disrespect when a customer is asking about cost breakdown and smirking in that customers face is absolutely rude!I would like my box returned and I do plan on reporting to the Better Business Bureau!
Lovely staff and great prices for barrell
Love there service
Dennis shipping is easy and convenient. Friendly staff who makes sure you wear a mask and wait afar.
The staff is very friendly and professional, they go the extra mile to ensure a smooth one stress free transaction of your packages.
Stuff was very helpful
The communication and customer service is very poor. My experience with this company is very bad. I have been shipping with them for a while, they told you they will call you back with info they never returned your call. More than one time they have disappointed me by telling me a shipment is going off and then they called back to tell you some types of story. If I could give a zero rating I would, they just left you hanging and very slow. They just need to be more professional and conduct their business where people can trust what they are saying, they flip flop a lot and that is not a good business practice. They need to do better, I really do not think I will be using them again.
I am so upset . First I wanted to order a barrel, I could not get anyone over the phone . So, I went to Dennis shipping and I clearly said I want the barrel to be delivered to my address. The lady took my money sent me with a reciept next door. I get next door and they tell me its not her I get my barrel to ship go back to the office. I went back to the office and I paid an additional $20.00 so I paid $70.00 in total. The lady took a while to Apologize andat the sametime she did not here me. Then they promised my barrel Thursday it never came until Monday and then when the barrel got here they were suppose to give me$10.00 back for delivery since it did not arrive on the day they said. Theyn when the driver gets here he tells me I need to pay him $70.00 after I paid already. Driver was unaware I paid .I will never ever use them again. Its my first and last expiration with them . Lastly the drives were not wearing mask and thats unacceptable.
Effective shipper. Good customer service. Convenient. They do pick ups as well
Customer Service is lacking. One man was downright rude. As we say in JA, “dem Gwaan like a beg we a beg dem”!
The rep that met us was rather mean spirited and began barking at me about not helping and was incredibly gruff. THUMBS DOWN !!!!! And that is bad, because I NEVER GIVE BAD REVIEWS, until now.
If I could give zero stars I would. This company is very unprofessional. Shippers beware, they take no responsibility for damaged items. I refuse to believe that this shipping company operates without insurance. Getting the insurance companys info is like pulling teeth. They have no customer service!!!!! Bottom line ship with a reputable company.
Place to ship,very efficient and convenient, abroad and home in Jamaica, Ive always used their service to ship things back home, I used other shipping companys before Dennis and none comes close to the service they offer. Its no hassle service, just try them and youll see!!
Good value and great service
They are very welcoming great service
My sister-in-law had a really good experience with them as well as I. Theyre very helpful. He answered any questions that we had. And were very professional and straight to the point. I will be continuing to do business with them.
Excellent service all the time
Prompt efficient service. Turn around time for shipment from florida to Jamaica is fast.
Hi jave been shipping with dennis for the pass 36 years.hi recently ship 2 barrel with them since this ver sickness my barrels got to Jamaica on time.we did not know what was going to be the procedure in Jamaica but they call and gave my husband a appointment to come in they had medical staff on the site.testing you befor you enter the building .they bad the people yhe travel put and a.other side. They with about and bean to protect they customers.stay safe and keep up the good work. Have a blee.day.
Called for pricing and asked 2 questions trying to get clarity only to have the agent disconnect on me. What would have been new ongoing service has become advise everyone I know to not even call. Poor customer service.
The staff is an amiable, pleasant, and helpful at the Fort Lauderdales office. The price is right 👉. I cant complain about the office workers in the 🇺🇸 United States of America. But the workers in Jamaica are nonchalant, obnoxious, and belligerent in communication with the customer. The changes in the Jamaican office needs attention.
This is the first time I used Dennis shipping in FL. They have excellent customer service here and the workers are all helpful. I will only ship things to JA through Dennis shipping. Thank you
Sending a barrel ja
Make Dennis your one stop shipping to the Caribbean.Fast and efficient Service.Smiley and helpful staff.I do hope the boss is taking care of these staff including the pick up drivers in Ft.Lauderdale .Exceptional care was met to my family in November 2018 by all of the Ft.Lauderdale staff.
Large warehouse area adequate storage and clean
Good people
Awesome you ship anything and the barrels are good, Plastic and paper, they do boxs as well. Very good price.
Prices are good. Only downfall is that they only ship on fridays.
Helpful and knowledgeable staff with convenient pickup options.
TV screen crack when I open the box in Kingston Jamaica. SMH! Am to be blame will insure next time am shipping a TV.
Helpful and friendly staff offering affordable price for service.
Dennis is the best place to ship from. They are super friendly.👍👍👍👍
They shipping are fast an on point to the carribean like trinidad
Could improve on their customer service somewhat
Great service...
Omg its fast its cheap and friendly staff. Dennis all the way
Refer anyone great international shipping company. .......
Friendly staff very affordable pricing.
Dennis is the best reasonable n very consistent... professional staffing
Very rude and unprofessional and unhelpful employees on Saturday. They see a truck trying to back in and will not move their box truck.
I gave only one star because I had to give some type of rating and not leave it blank. This is the WORST company to deal with! Their customer service is absolutely ridiculous and the staff knows nothing about meeting the customers needs. The owner(s) of this company should retrain their staff about the NATURE OF THE BUSINESS to minimize some of the recurring f!@k-ups/delays that take place on a yearly basis!
Affordable. ..Perfect for Caribbean people
The best place to ship
Has great service and a friendly environment
Excellent .. ready to assist
Customer friendly & great service
They are the best in the business
Great customer service
Worse place to ship if I could have leave it blank I would
The highest price to ship a motorcycle.They are charging $700 while everyone else is charging $200 maximum.
Excellent service..
Poor service
Excellent service!!!
Great employees
Professional!!! 🥰🥰
Was overcharged,
Nice and cool
They are very organized and helpful for making my shipping process rubs smooth and the tracking of my pallet was so easy …. Their rates was really competitive and on-site manager “Keith” helped me a lot he was very professional and knowledgeable in this industry