Amazing vacation in a RV Leprechaun. Good customer service. The issue we encountered with the RV auxiliary battery was fixed during out trip within 24h while in Grand Canyon. Recommend renting your RV through El Monte RV Rentals!

We rented 4 RV’s — all of them in great condition and brand new. The person that helped us was very friendly and flexible. They accommodated some special needs. We will rent here again in the future.

Rv handled great, 1st time ever, staff was thorough explaining everything. Cant wait for next trip.

It was our first time renting an rv. Deff. a fun experience. Picking up the rental does take an hour because they go over everything with you. Which I was thankful for since we were newbies . The rv was exactly like in the photos! Really nice rv. Everything ran smoothly we had no problems with it. Returning the rv was easy peasy. I was in and out. We will for sure rent an rv again.

I have rented multiple one-way trips with the other RV rental company. This was my first time with El Monte. El Monte wins. They have better vehicles, including awnings, slide outs, stereo-tv and overall comfort. And this company has great customer service (in-person, on the phone and email). Check-in and Check-out was seamless. We want to rent again in 2022 - but for a longer stretch. Nine days, from Elkhart, IN to Las Vegas was just not enough.

Our first year with El Monte and we LOVED IT!!! Our family of five had the best 3 week rv trip ever. Highly recommend to anyone thinking of taking a family road trip.

We paid for 5 days, but were told we cannot pick up the vehicle til after 1pm on the first day because it would not be ready yet. We showed up at 3pm, and they were still replacing a tire, told us it would take another 20 mins, we waited another 2.5 hours. We were 3 hrs into our 4.5 hr drive home when 2 back tires blew.The first call they told us we would receive a text with an ETA soon. Our family had stopped to help, but since we were told someone would be on the way soon, they went home.5:34 first outgoing call to roadside assistance - 5 mins6:09 outgoing to roadside assistance- 7 mins6:18 outgoing to roadside assistance - 6 mins6:26 incoming from tire place asking for location - 8 mins7:22 outgoing to roadside assistance - 7 secs7:23 outgoing to roadside assistance - 2 mins7:34 outgoing to tire company - 13 mins7:48 outgoing to roadside assistance - 1hr 22 mins8:33 Text message saying service was canceled8:36 outgoing 3 way call to tire company while on hold, tire company was now closed - 36 mins9:12 outgoing to roadside assistance - 6 mins9:18 outgoing to roadside assistance - 58 secs9:20 outgoing to roadside assistance - 19 mins9:45 outgoing to roadside assistance - 1 min9:48 outgoing to roadside assistance - 43 secs9:48 FIRST CALL BACK FROM ROADSIDE ASSISTANCE! (4 hours later) Asked for mileage, told us to hide the keys, said to get everything & everyone out of the RV. They were going to tow it. With NO resolution on how we were going to be able to get home with 5 adults, 4 children and 3 dogs. Ending the conversation with “Have a good night.” - 2 mins10:16 incoming from tow truck company - 2 mins10:18 outgoing panicked phone calls to friends & family til we found someone to help usWe were trapped in the middle of nowhere off US93. In the Nevada desert during summer, with monsoon storms all around us. Only 1 person having cell phone service. Vehicles driving passed us at 70mph+ all night. We were all on edge.We had to call numerous people to find a way to get 12 of us home (INCLUDING CHILDREN AND DOGS), plus all of our gear. Sitting on the side of the highway in the pitch black of the night. We arrived at home after 1:30am Forced to throw away hundreds of $ in food. Trip was ruined by the stress & anxiety of being stranded on the side of a highway for 7hrs+ & having no help from El Monte.We went there the next morning. They informed us that we could be held liable for the tires, and that they couldn’t close out our account until they received notification from the dealership on fault, mileage and generator hours.The staff there did not offer any compensation, no apologies. In fact.. One of the employees felt the need to point out that we had used cuss words twice… Not taking into account the pure frustration and lack of sleep we had been experiencing from this entire situation.We left after being told we would receive a call by noon, so they could speak with the dealership first. When they did call all they had to say is that our security deposit would be deposited back into our acct, but made sure to mention that WE should have been held liable for the tires. They had claimed they needed to wait to get the mileage & generator hours from the dealership, but we actually received a phone call from that dealership asking us where we had hidden the keys, 2 hours after they had called us with their “resolution”. So clearly they were just buying time and wanted us to leave the premises.If they had just told us from the beginning that they couldn’t offer us any help, we could have made arrangements to be home a lot sooner than we were. Instead they had no regard for our time or safety.No compensation. No apologies. Still paid full price for the trip. I think that is extremely unacceptable.I only hope my reviews will keep people informed so no other families are put at risk of a serious accident, or being stranded in the middle of nowhere, during a desert summer.

The best, the best, the best when it comes to RV rentals. I rented from Cruise America my first time RVing and they dont come close to the quality of El Monte. My family and I have been on many trips with an El Monte RV. Chicago to Vegas, Vegas to L.A., Vegas to San Diego and Vegas to the Grand Canyon. The staff, customer service and condition of the vehicles at El Monte are top notch. My family and I will be El Monte patrons for life.

Third time using El Monte. RV is always clean and never had any problems. Overall, great experience.

We had a wonderful experience. It was our first time in an RV (family of 4).We took the 24ft motorhome, although at first it might seem a little intimidating, driving and operating it was easy and simple.The people at the agency were very helpful and answered all our questions patiently.

Second time renting from them and service in-person, email, and via phone is always excellent. Crystal handles the paperwork and both times she was friendly and patient on the phone and in person. Deter was amazing with instructions for the RV. Provided lots of great tips. Roadside service staff could be improved (be nicer) but theyre knowledgeable and will guide you through the issue.

We had a great trip renting with El Monte. We were nervous with it being our first time but the staff put us at ease and explained everything and made it easy. Crystal and Jonathan were friendly and informative. We will definitely rent again! Planning our next trip already.

First time using El Monte. Staff were very helpful at check in. Motorhome was fantastic!! Ran great and nice amenities. The prices were a little higher but you get what you pay for. We will definitely use El Monte again!

Rented a C class 28 footer, received a new 2022 model with only 8,000 miles Truck ran great. Even though it was 120°, the engine and a/c kept up pretty well. The generator died a few times but it was extremely hot and the outside temperature was insane. Once we got moving, the generator was able to be restarted. Crystal was great, very efficient and friendly.

Came to El Monte RV because Id heard they were easy to work with and reliable. Had absolutely no issues the whole 5 days I had their RV and they even forgave me for being a few minutes late on the return time. Would definitely use them again and will highly recommend them for future ventures.👍

We had a great experience! Great RV, great service!

We had a great experience at El Monte. The RV was nicer and newer than most other places. The prices are a little bit higher but the service and product is worth it.

Great customer service and very easy to drive RV’s. Would rent here again

The motorhome was very nice and nealy brand new. Im very satisfied with this trip using motorhome.I highly recommend the use of El monte RV if you have a plan to trip using motorhome RV.

It was a super experience, for anyone whos gonna reserve take the 25$pre dump so u dont have to worry about it the last day, (the service was great and the people where nice)

Good experience. Got the rv early. It was in great condition.

Went to Durango Colorado and had a great time in the RV. First time. It wasn’t too difficult to drive and operate. We can’t wait for our next trip! Thanks El Monte RV!

El Monte provided fantastic service and a new Class A RV for us. Would recommend. The only suggestion we have is that the manual to the specific RV should be given to the renter. This would have helped us. We ended up calling the 800 on-road number a bunch of times, and they were very helpful.

Very knowledgeable and friendly would definitely rent again in the future

Crystal is great here. Super friendly extremely knowledgeable. Answered all my questions. The vehicle was very comfortable albeit we had an unexpected heat wave, it did a good job for our needs.Would rent from them again.

Highly recommend these guys for RV rentals. Very clean and reliable vehicles . No mechanical issues at all. Didnt try and overcharge me and even gave me 100 miles for free! Ill definitely be coming back!! Thank you Crystal for everything youve done for me. Youre awesome!!

A wonderful experience. Great RV, great service and an easy location make this a perfect spot to pick up an RV and tour the parks!

Highly recommended El Monte RV to friends and relatives. Vehicle is well equipped, clean and perfect running condition. Associates in the office are very accommodating especially Crystal. Planning to rent again in the future. Thank you very much!

Never knew renting an RV was so convenient.

The A Class is very nice but have lots of engine noise and everything rattles in the cockpit. C class is better. Crystal was very helpful and the rental, pickup and return was a breeze. Lots of fun. Will repeat again with El Monte.

What a fabulous machine, we rented an A Class and I’ve never been more comfortable on a camping trip, huge water tanks and a massive gas tank ensures ur not worrying all the time and taking spot showers, would absolutely recommend to anyone! Lovely service from all.

Great vehicle and great customer service.

I had an amazing experience with El Monte RV. This was my first time renting and driving one. The staff was very helpful with providing trip ideas. The RV was very clean and in fact almost brand new. I will definitely rent from here in the future.

El Monte RV Rentals were great. The check in process was quick and very informative since we were first time RV renters. The RV was a new model, very clean and easy to use. We will definitely rent from them again!

I had switched my insurance to AAA to cover the RV so I did not have to pay for El Monte RV ins. My AAA southern California was closed on the day that I picked up the RV so I was not able to add the RV to my ins policy. MAKE SURE YOU CALL El Monte RV A FEW DAYS IN ADVANCE TO GET THE RVs VIN # to add to the ins. Otherwise you will have to pay for their ins. Which was an unexpected cost of over $400. I rented the 28ft RV and it slept my family of 5 with ease. It drove really nicely. We did Sedona, Grand Canyon South Rim. Page / Lake Powell, Bryce then Zion. Cusomer service was good in Vegas. If you have AAA they give a free 600 miles. So that helped. Super fun!!! The check out process was about an hour and the same when checking back in. Thanks El Monte.

Highly recomended. Excellent service. New RV as was promised. No brackdowns. Got exactly the RV we ordered.

We had a great time the rig was completely easy to drive,set up and tear down. 100 percent happy would rent from them again and again. Thank you el monte rv.😀😀💯

A great experience all round. All their RVs are new or almost new and in great condition. Everything was spotlessly clean and the staff took plenty of time familiarizing with what and how to do. Check in and return was a breeze and the staff extremely helpful and friendly. We’ll definitely use this location again for future rentals.

The RV we rented from them broke down on the second day - a pump exploded and sprayed out all the brake fluid and power steering fluid on the freeway. Very lucky that no one was hurt. They took their sweet time finding us a replacement; we had to wait almost 24 hours and backtrack all the way to Las Vegas, and they acted like it was all no big deal and more of an inconvenience to them than anything.They are also still aggressively enforcing masks, in July 2021, in Nevada, like they will scream at you as soon as you come in the door.Will avoid doing business with them ever again.

Great RV. Brand new and really nice! Couple screws came loose on the RV in the inside, but still and really nice vehicle.

This is my second time renting with El Monte RV Rentals. Pickup was pretty quick despite a problem with the commode which was promptly remedied. Motor home was good, obviously quite used but worked well for my needs. Drop off was quick and efficient.

I have been trailer camping for over 15 years and decided to try out an RV. The RV we rented from El Monte RV in short ruined our trip and confirmed why I will never rent from El Monte and never own a RV. When we showed up to rent the RV, I should have started to question the “New” 2021 RV when they could not get the fridge to cool and told me it takes 4 to 6 hours before you will notice it. As well, the AC would switch to heat which really caused issues when the west coast is experiencing 100 plus degree days. Nonetheless I trusted the person who walked me through the operations walk thru. As the week progressed the fridge finally failed and we lost all our food. The AC never work right either. And the biggest issue that final killed everything was when we ran our generator and started to smell gas to only figure out that the generator started to leak gas and the camper almost exploded. The circuit breaker would not shutoff the generator and I had to manually disconnect the generator from the battery and let the camper vent out for the night before we could try to start the camper. We also followed their roadside assistance program but they had no one to assist us camping in the north rim. The name they provided finally got ahold of us and said they only service the south rim. At the end of the day, I am thankful no one in my family died from this experience. FIND A DIFFERENT RV RENTER.

Great experience driving a 28ft RV across country with the family. The RV was comfortable, clean, and spacious. The RV was reliable and quite easy to drive.

Very large las vegas facility, nice and clean and organized. we returned a RV at this location and Sandra was clear precise polite and overall wonderfully.easy out, great experience, will do it again !

Great customer service. Would definitely recommend this place if your looking to rent an RV for the weekend.

Great service and awesome prices 👌👍

The RV itself was great. Nice and clean, has all the amenities including TV, stove, shower, etc. The problems were with the company itself. Does not tell you the mandatory insurance requirements and that you’d have to bring a written application with proof of insurance otherwise you’d have to pay for theirs. Also was contacted multiple times to change the pick up time of our RV. And it all got pretty pricey with all their fees.

So helpful! Great experience!

Great experience, very friendly staff. Best vacation weve had in a looong time

I had a wonderful experience with El Monte RV. This was my first time renting an RV and the process was smooth.I highly recommend Jose, he was really helpful with the paperwork, figuring out the right insurance need and thoroughly inspecting the vehicle before handing it over. He explained very clearly all the function for operating the vehicle, which made our first time experience better.The good thing about this location is that they are open on Sunday. The vehicle we got was very clean from inside. All the appliances in the vehicle were in good working condition.The only issue I had was that they do not have a dump site. You need to go to a nearby business for dump before returning the vehicle.Overall my experience with them was wonderful and would definitely rent from them again.

Great experience renting from el monte RV. Crystal was exceptional with customer service showing me and my family multiple RV’s in 110 degree heat. We can not recommend them enough. The RV was new, clean and amazing. Lastly when we decide to buy we will buy from them.

Excellent service. Quick check-in.

The RV we rented was spotless and exceptionally clean, no issues with A/C, or driving. Great customer service!

Great customer service, explained each step for functions to us on our firdt RV experience. we will definitely be back.

Had a blast with our Class C we rented through El Monte. It was clean and fully functional. The return times kinda suck being first thing in the morning.

From start to finish, El Monte RV staff was as good as it gets. Friendly, knowledgeable and explained everything. Guys and Gals in the office are top notch. Thanks again. See you next time.Service with a smile, even with a mask on 🤠

It was super! Wonderful memory with the great RV. Good service quality.

The staff was nothing but professional. Our guy Julio, whom gave us our pre-ride checks and inspections went above and beyond. 1st time RV renters so the way he broke the whole unit down helped me feel less overwhelmed in taking our lovely beast on the road with confidence. Thank you for all the patience! Whenever we need another rental our business will hands down go to this company. TY, TY, TY!

Great experience. The check in was pleasant and easy. Staff was courteous and professional. RV was nice and clean. Everything in working order. Really enjoyed our trip. Would rent from them again!

Excellent service very accommodating coach was clean with clear and concise instructions

Amazing experience!Such an easy process to rent an rv for my tripThank you thank you

Returned my RV to this El Monte location after doing a factory rental trip. The RV was falling apart from the start of the trip, which isn’t really their fault more of a manufacturer problem. El Monte corporate service handled the issues well, however, upon returning the rv a plastic cap had also fallen off of the awning. This is a $28 part that probably would be covered under warranty since it is a new RV. There is no possible way I “hit a tree” with a piece of the awning and happened to miss every other part of the RV. I wish El Monte would have been more understanding, for $28 they could have had a return customer but the service just wasn’t there.

Very good . Nice motor home . Had a problem with light they took care of me . Very pleased

Great experience all around. RV was perfect. Great process.

The RV was falling apart on our whole trip. When we returned it they charged us for a cover piece that clearly just shook off. Not a whole lot of money for the piece, but the customer service wasn’t great.

El Monte RV and their employees made my first RV rental experience a breeze. We rented a 28ft motorhome for the purpose of traveling from Las Vegas to San Antonio and back (around 2500 miles & 7 days). The motorhome handled just like a large uhaul, with the same visibility. Overall we had an amazing trip and will be back to rent again!

Check in was easy,, location east to find. Jonathan was kind and thoughtful. Two years ago we returned to Los Angeles— no comparison to the efficiently here in Las Vegas

Great staff as usual I have been renting factory relocates a for 11 years each year it gets better and better. 1 thing need to allow type. Of rv to selecttype

PU time was little take time when you PU come early. Definitely come back to rent RV.

Great experience renting an RV for our yellowstone, grand Teton,and zion trip! We had an issue with a drain hose, but called them,and a mobile tech came and fixed whole we were in zion. It was a great trip and I highly recommend El Monte!! Thank You!!

Very pushy about requiring customers to write a Google Review. They wouldn’t let me finish returning the rental RV until a manager had inspected my phone to confirm that I’d placed the Google Review.

Great experience we had with el monte,we will definitely rent again here.RV are clean and well maintained.We are so happy to have experience RV camping with el monte RV rental.

I picked up an A-class RV im Chicago and drove it all the way out to SF. From a support standpoint, roadside assistance was swift on their responses and always made sure that any problems we might’ve encountered were addressed promptly. Once I got to SF our inspector, Max, was incredibly polite and walked us through the check-in requirements in no time. Once in the office, Amar helped me with the final paperwork and we were off without any troubles at all.I did this trip with 6 of my friends and would 100% use El Monte again in the future. One of the best experiences I’ve had hands down.Thank you to Amar and the team for their stellar customer service!

Easy to work with. Great new clean RV. Plenty of space and power. Lots of modern amenities like Bluetooth speakers, flatscreens. Powerful vehicle to get up and around the Grand Canyon and Zion.We got in and out within and hour.Staff was super friendly and helpful.

We had a great time and we cant wait to plan are next one..😁😁😁we loved the RV. Great Rental..

They were exceptional, there equipment performance was excellent, were very pleased with the experience

Picked up in Elkhart and headed west, a few minor issues we worked thru with Carlos their technical support (top notch). Overalls had a great time. Planning our next trip with El Monte next spring!Thanks for everythingTom

Great vehicle. No issues!!

HELP 😭 my sister rented a RV to drive our mom back to missouri to help out our 84yr old aunt. They left Monday with 3 kids ranging from 7-3 yrs. old and my sisters boyfriend. This is a message from my mom about whats been going on since they left.EL MONTE RV ROAD TRIP NIGHTMARE!!!El Monte Rv rental here in Las Vegas !What a joke ! My daughter marissa & Trevor rented an Rv from this company Monday and it broke down yesterday (Wednesday) as we were heading Back to Missouri to my aunts house . We are in Carsbad New Mexico !!The company wasn’t sure what to do they said the closest Rv We could get was in Dallas TX!! So they had the RV Towed today to ford company near by here and they said the part that broke (power steering pump ) there is no parts available And said we would have to rent a car drive to Dallas TX and pick up another RV !! HELLO! this is a small town closest town with any kind of car rentals is about 100 or so miles away! We have a truck load of supplie and clothes filling up 2 rooms right now 3 kids in car seats and 3 adults. We can’t even find a van any where close and no car rentals! So now what?El Monte Rv rental in Las Vegas Doesn’t know what to do. They said something about having trevor fly to Dallas and pick up Another one if they still have it. Meanwhile we are stuck at a EconoLodge here. And it’s been pouring rain since we got here. They will not pay for anything. We had to rent the 2 rooms here when they towed the Rv Away we had just filled up the tank and out that money now ... so here we sit 3 little girls, grandma,marissa & TrevorBasically Stranded here with no help fromEl Monte Rv rental!! How is that fair to Us?We really don’t know what to do? Any ideas??I have 3 littles and work full time plus I dont think my car would make it out there. Anyone have any good ideas? I feel bad that they are basically stranded there and cant do anything about it 😭

Had a wonderful experience from start to finish - the RV was in great condition, and enjoyed our cross-country trip!!

Cristal is the Best! She helped us a lot and made the all process easy and simple! Thank you

I would highly recommend El Monte RV. From the reservation service via phone to the renting of the RV, everything was straight forward and I knew what I was signing up for. The AAA discount was a big perk. Crystal was so kind and allowed us to pick up the RV early which led to more time on the road and Sandra was amazing with the onboarding and training of how to use the RV.If you are apprehensive to rent (like I was), I would highly recommend El Monte over and over again. This location is amazing!

El Monte RV got me a great RV on 2 hrs notice on a busy weekend. Thanks for coming through and going the extra mile! Great service and great staff.

One hour at the counter to do check out before you even get to the RV for inspection. It was quicker to buy a house. This place felt very much like a self serve joint, where you do all the work. There are better options out there.

If your a first time renter and want to visit GC, BC, LP, Zion this is the place to go! New RVs and Professional folks! From the check in to check out this was a smooth process. I would recommend having your insurance paperwork ahead of check in. But everything else was perfect and memories were built because of Dee and Judy. Thank you again and looking forward to our next adventure!

Really nice selection!

DO NOT RENT FROM EL MONTE, ESPECIALLY IN VEGASThey will scam you and hit you with hidden fees any way they can. The RV almost ended up costing double the quoted price when we started.Vegas team was awful - they told us we can return at a certain time and then charged us $100 for being “late” - even though they approved it and knew when we were coming. Luckily, Chase Bank is great with fraud.Oh, and the RVs themselves are in poor condition and not cleaned well.

Friendly and professional service, quality vehicles and amenities. Definitely going to use them again.

This was our first time renting an RV. El Monte RV has reasonable rates. We rented at their Las Vegas location. Their reservation was simple. The staff was friendly. I wished they allowed for the size selection of vehicle. I rented the smallest class C RV which is between 22-25 feet long. When I called to ask for the 22 footer, I was told they cant know which RV Im getting until the day of. I ended up with a 25.5 feet RV which was too large for Zion scenic drive. Tip: take a picture of your RV. I was charged to replace a hubcap which apparently fell off while I was driving. Other RVs seemed to have missing hubcaps but I had no way of proving whether mine was missing or not when I got the RV.

Stopped to hook up the hounds.

Very good service and kindly staff. RV also excellent. We had a good trip.

The most beautiful trip ever! We left El Monte RV Rentals on Friday. Grand Canyons, Lake Powell, Horseshoe Bend, Upper Antelope Canyon, Canyonlands, Moab and Arches, Bryce Canyon and Zion. Seven well packed days and nights. Campfires every night. We were so close to the stars, it felt like you could touch them. We will never forget our trip in the RV. Unpack your bags only once, take a El Monte RV on a trip. The folks at El Monte are the best!! Thank you all for the memories!!!

We had a GREAT experience here. From our initial rental with Jess to the drop off with Dean they couldn’t have been nicer or more accommodating. It was an awesome way to vacation. The RV was in excellent condition and we had no issues on our trip.

They were not nice at all. And we were the only one,s in the show room.

Best service, Sandra is the best.

I had a really good experience renting here. I checked in my RV with Jessica. She was really efficient and I didnt feel like she was looking for a bunch of things to charge me, which I have seen at other RV rental companies. It totally made me feel more positive about the experience. I also was impressed with little touches in the RV that made the experience better, like the TV working without having to run the generator, little bags for the dump hoses, and a flush stream to clean out the dump hoses.

Easy, fun and great service

Roadside assistance might need a lil more of improvement!

Excellent service. Plan on 2 hours from arrival to driving off lot. Vehicles new, clean and in working order.

DO NOT RENT FROM THIS PLACE. When I rented my RV I asked if I had any problems with the RV what should I do? They told me to call their roadside assistance number. When our family arrived at our first destination the A/C wasnt working so I called the number they gave me and left two messages for someone to call me back and NEVER received a call back. 7 days have passed and now Im turning in the RV...still no call back. Roadside assistance??? Where? What a joke.