I received excellent service and great info and tip to plan the perfect RV trip with our family of 6 in the Southwest. Thanks Authentik America !
A rich and flexible program to discover without fatigue 11 of the most beautiful natural parks of the American West.On the basis of the typical itineraries offered by AUTHENTIK (in this case The American Dream), I was able to develop my own trip with the help and advice of our adviser (Virgine Alessi). This led to to building a tailor-made program, with alternation between days of transit and days of visit (1 day out of 2 systematically) so that, despite the richness of the program (11 national parks visited), we finally felt little fatigue and especially not the tiredness dreaded on the great journeys (in spite of the 4900 kilometers traveled in total). A trip in any successful point therefore, and which leaves us unforgettable memories.I strongly recommend that travelers considering such a journey rely on the logistics of a robust and structured agency such as AUTHENTIK, which obviously has a negotiating force so that the rates prove to be very competitive (hotels prices, car rental as well as airline tickets). I could not have done better on my own and probably less well in terms of costs in the end, not to mention the time I would have spent to book in 13 different accommodation + car rental and excursions.Moreover, even if we did not need it, it is reassuring to know that we have an AUTHENTIK emergency service with a phone number to contact if necessary.
Booking a car in February 2020 for a trip in April 2020 that I had to cancel because of the Covid, they themselves contacted me to offer me a free cancellation!And their prices are very competitiveIn short to recommend with closed eyes
The reservation went very well against we would have really liked to be warned that the dates of stays we chose were out of season! We ended up with a camper, without being able to find a single campsite or a single dump station open and it has somewhat complicated our stay! We would have really liked to be informed of this well before and it would be wise if this information is noted on their site to avoid this type of unpleasant surprises
Great customer experience. Manon was great! Serenity, attractive price (20% compared to the site of the renter) and simplicity of the reservation.
Pay attention to the contract in case of cancellation. Within the framework of Covid-19 we were able to reach an agreement, with loss of money. But even in normal times the coverage is not very good. To consider. We learn that as a client I will be more demanding in my reservations after Covid.
Perfect advisor, available, responsive, listening and very good advice. Camping car very reasonably priced, comfortable for 2 (T17) consistent with the description and photos. I recommend +++
Very good agency. The proposed stays are varied and their modification very simple thanks to effective advisers. Once on site the stay goes smoothly, even if it lacks information on activities and things to see on the way and in the cities (for a trip to Florida anyway). We regret just a real economic option (the hotels offered being obviously very good, but it did not correspond to our opinion at the low price range)
The customer relationship with Authentik was excellent. Unfortunately my experience with Fox employees was catastrophic. First, a big smile and a warm welcome at the desk of the fox agency, then the tone changed very quickly. In fact, the fox employee insisted very heavily that we take out optional insurance ($ 400). After 15 long minutes of intense negotiations, the agent abandoned the objective of selling the insurance to us. Little advice: threaten them to call the Authentik agency to solve the problem and as if by magic, the fox employee finds a smile. And then, when we pick up the vehicle, we are informed that there is no longer a vehicle in the desired range due to a scheduling problem. Very commercial, he offers us a smaller car. And we are initiating a new negotiation to obtain a vehicle initially planned or of higher range. Very dissatisfied, I call the authentik agency directly and as if by chance a vehicle of higher range is offered to us.
Very good rental agency that we use this year for the second timeThe counselors are really listening to usThe trip was great and its also thanks to Authentikthank you
Agency at the top! Good advice and everything is very well organized. I recommend.
Before super sale, after we live it!Beware of fresh kms .... unclear and not included, final surprise!Choice of very good to very poor quality campsites!Suddenly Questionable final price quality ratio, stay vigilant on the price offer and the choice of drop points, you have to take the time ....Positive point, magnificent USA trip to recommend!
Very serious, they are listening and help you as quickly as possible.The number is free and they speak French :)
Beautiful road trip in the American West organized wonderfully by Authentik USA. To consume without moderation.
Road Trip well tied. Quick answers.Site very well done and intuitive, bravo!
Very efficient agency. Local agency without intermediary for the French. Organization of an 18-day roadtrip at the top. Everything is clear and very well organized. Roadbook provided perfect. Excellent value for money ...I recommend without moderation.
Super agency. Advice and availability to the TOP!I highly recommend..
The best if you are planning a nice road trip to the USA. The teams are very good with good advice and little care (thank you Andrea !!).
No complaints !!! Roadtrip in the American West at the top! No bad surprises everything was organized to perfection, from car rental to hotel reservations everything was perfect! Wonderful trip of which we will keep unforgettable memories !!!
Very reactive agency that offers adapted circuits and knows its subject well.
We recently completed a 4300-kilometer roadtrip in the western US, organized by this company. Authentik USA is a serious and responsive company. To recommend!
Thank you to the entire Authentik team for organizing our Road Trip in the great American West. And more particularly to Virginie who has always been there to answer our questions before and help us during the journey.
Exceptional travel agency! We were fully satisfied with our US road trip organized without any false note.
Road trip in the western United States very well organized by our councilor Charlotte. Road book beautiful and very complete. On-site assistance very effective. This was the first time we used Authentik USA, seduced by a very user-friendly and complete website: we were not disappointed by a very professional accompaniment before / during and after. To redo!
Great agency for our discovery of the great American West. Bravo!!!
Go there with your eyes closed (Authentik USA does not make me any discount to write this ;-)). Hyper-available counselor (Manon). Modifications of the road trip à la carte. Proposals of several levels of accommodation with the differences clearly presented. Reservations of campsites and activities: zero defects on 21 days trip. Follow-up satisfaction and quality at the top. Roadbook very well done and handed over the first day (nothing to think).
Authentik allowed me to modify my reservation without difficulty. Thank you so much; my choice was on a rental at Alamo rather than Fox where the first booking was made. I do not know what would have happened with Fox, but with Alamo where I took, on receipt of the car, additional assistance in case of a glitch, everything went well: choice of car among 4 models in the chosen category, 4 new tires after pressure drop in a tire on the first day, windshield splash covered (while according to other reviews, the insurance at Fox covers only the broken glass side windows) . It is good to know that Authentik has contracts with several car rental companies and that prices are still unbeatable. And when the good companies collaborate, the trip is pleasant ...
High quality provider, exceptional services for a one-month trip to the USA in June 2018 (east coast and national parks)
Everything is perfect with Authentik-usa !! This is 2 times that we spend with you (road trip in the West American and Florida) and the service is always perfect!Authentik-usa accompanies you in your travel plan and during the trip if necessary. Their advice is valuable and your advisor always seeks to find the best solution for your stay.The on-site service providers are very good with impeccable service.I highly recommend Authentik-usa for your camper trips (RV) !!!THANK YOU !!
Very good tour of the great West in VR, very complete and very well organized. Zero bad surprises. What happiness!
Very good responsiveness from ManonPerfectly prepared tripGreat benefitsNo bad surprises
Serious and attentive agency. I recommend for a turnkey trip to the United States or Canada
Top ! course really adapted to your needs. Thanks to Manon :)
Many thanks to you, everything was really perfect! We will meet you soon for a next trip to Canada! Rose & Flavien
A successful experienceThe quote part is very interesting because the website allows you to choose between 3 hotels in each city. this allows you to alternate according to your budgetVery nice hotel services offered as well as very nice external services such as the visit of san francisco with a French guide, the flight over the grand canyon by helicopter ....Some bugs on the organization but nothing very dramatic.From a financial point of view, it was the cheapest proposal with many more services than the 7 French agencies consulted.The most consistent actual and sold price ration.Big advantage. the canadian agency is in the same time zone as the united states. it is therefore very easy to call during the day and to have someone to solve a possible problem.Overall a successful and conclusive experience. We recommend
Very good experience. A counselor (Charlotte) available and very friendly and an organization that takes care of everything so that our trip goes smoothly: from picking up the camper van in Las Vegas to returning, everything was perfect. No need to worry about the campgrounds and the road book is super useful and very detailed, a must!
Agency of very good advice and available by email as well as by phone, reception, exchanges at any time very appreciable when preparing a trip as important,would be ready to leave for another destination with the advice of Authentik USA
Good travel program in the American West with motorhome, good telephone assistance. Its pro!
Excellent online agency, meets all our expectations from the beginning, adapts perfectly to our requests, unexpected changes of routes qq months before the date, advice and advice and organization of the trip without any missteps.PERFECT Stay in the UTAH
An extremely competent agency, which knows how to respond to each of our requests and organizes fully personalized tours!
Very happy with the rental of a 7-seater SUV car for my family of 2 adults + 2 teenagers + 1 8-year-old child (a KIA SEDONA). Unbeatable price obtained through Authentik.
Let yourself be guided by Authentik USA ... A team that really listens to the customer and that will make you have a dream vacation!
Very attentive, adapts really well to specific requests, gives a lot of relevant advice
A great road trip organized with the help of authentik usa. Perfectly placed hotels, top-notch activities! Great advice thanks to the roadbook. A huge THANK YOU!
Very good agency, attentive, accessible, to recommend after 2 trips made with them. Thanks again to Virginie
First trip to America (USA + Canada).First road trip and first time you use a travel agency.Nice experience we will renew soon with Authentik USA for the American West
Road trip in the USA in a motorhome From 7/30 to 8/20/2018, we crossed 4 states California, Utath, Nevada and Arizona! Top travel and organization by Charlotte dAuthentik USA. We come home filled with beautiful images and memories. For people who hesitate as we ourselves have hesitated, the motorhome road trip is a must! The USA and their campsites are very suitable and after some hesitation at the beginning the handling of our 10 meter RV has become a routine.3 weeks passed too quickly! Thank you Charlotte and Authentik for your help in organizing this fantastic trip. Future traveler do not hesitate, you can entrust your project to Authentik and leave with peace of mind, because the agency takes care of everything. Happy trips to you who read me! Brigitte
Great service and great price !! For a dream come true 🙂
An exceptional experience! A service at the top, a flawless availability thank you to all the team!
With the help of Authentik, we were able to realize a dream. Councilor Virginie Alessi organized car rental and hotel reservations for a 3-week family road trip in the American West. We can only thank her warmly for this impeccable professional organization. it will be with pleasure that we again entrust him with the organization of other possible discoveries of North America.
Without doubt the best agency to entrust your road trip for the USA on the basis of your personal wishes (friendliness, seriousness, follow-up, availability, advice, quality of the road-book and web supports, quality of the service providers ...) ; everything is there to realize your american dream without worry!
The rental service by Authentik USA is efficient.In contrast, the vehicle made available by Cruise America in San Francisco was old and very dirty when we took it.Equipment down, poor condition of some indoor equipment (sewage gauges, kitchen suction, windows and mosquito nets, furniture), and especially cabin absolutely not cleaned. We had to start our stay with 2 hours of cleaning. Same for the second vehicle rented by my friends.We crossed other brands of vehicles (MinnieWinnie RV, El Monte, ...) all in much better condition.When we got back from the vehicle, we noticed that the checks only cover the fuel and gas levels. No inspection of the cabin. The RV is washed outside, the mechanics are verified and it starts again in the wake (found in the Denver agency on August 24).
Excellent tour operator who helped us prepare our motorhome road trip in the American West and who was very reactive when we needed them during the stay. Good road book provided. I will reuse their services without hesitation!
We have just returned from a 3 week road trip in the western US and visited National Parks as well as Los Angeles, Las Vegas and San Francisco. You can call on this agency which is topissime with your eyes closed. Really to recommend. Thank you authentik usa !!!!
We rented a Cruise America C30 campervan in Florida for 2 weeks via Authentik USA. I find the hiring of motorhomes in the US extremely expensive, but the prices seem to stand out from one company to another ...Arrived at the center where we get the camper, we had a very unpleasant surprise: the team of Cruise America told us that our motorhome discount was scheduled for 15:30 while on all documents sent by Authentik USA it was noted that we could pick it up at 1pm, so we arrived. With jet lag and 2 young children, we were obviously delighted to have to spend 2h30! We insisted a little, but the employee and her boss seemed pretty inflexible and told us that it was a lack of information from Authentik USA. Finally, a little later, seeing our distress, the manager arranged for us to pass earlier.The motorhome delivered was clean, comfortable and functional but the mosquito nets were not in good condition, especially that of the door whose sliding cover to reach the handle was broken. In short, unusable. For a trip in the middle of September to the Keys and Everglades, its a real problem.We had a problem with the air conditioning for one night. After searching the fuse box (placed necessarily under the bed of one of our children asleep!) We were able to solve the problem, but we were able to note at that time the inefficiency of the nets: we had to open the hoods time to fix the problem so as not to choke, and the mosquitoes have returned. I can not imagine the night we would have spent if the air conditioning had not restarted!Apart from that the camper was of good quality, comfortable and met our expectations.
For the 2nd time, it is always a service of high quality and a flawless assistance as well in the preparation of the trip as during its realization.
Absolutely professional, attentive and responsive! Thank you very much for organizing our dream trip to the American West!
A trusted team to organize your roadtrip in the USA.
Organization impeccable, and very present in case of concern.
Thank you Authentik USA for the flawless organization of my trip to the American West.