I was told there was a deposit for the service which I gladly paid. I canceled the trip very late, but rather than call me they ran my credit card for full amount without my approval. I was angry but Art the owner made things right. We worked out a fair solution.Running a credit card without authorization was a mistake---but when I explained that my issue is that the cancelation fees were not disclosed when the deposit was made and are not on the website the owner handled it correctly.Overall Art is 5 star, as was the driver, but office staff were 1 star----that said I would be willing to work with Art in the future if I ever need this kind of thing.

Our driver was really kool very patient and very informative. Ay thank you Rocko you really took care of us!

Extremely distasteful service. We were unclear of the service being cash only since we left a credit card. We were threatened with the police showing up to our hotel over $200 that we were paying by card. Our driver was extremely rude, lacked understanding, aggressive and overall unpleasant. Would not recommend for a start to your evening.

Awful service and staff

I have been using these guys for 5 years now. They are a solid company with great vehicles/drivers. Call them or VIP Golf Services first if you ever need a chauffeur for a small or large group. We will not disappoint!

I shouldve know we were going to have a bad experience when it took about 15 calls to ever get anyone to answer the phone. The one star is for the driver that actually tried his best to help us out. So i needed a party bus for my niece who was having a quinceanera. unfortunately the company i hire every year didnt have anything available for that date and time so a friend googled this company and passed me the number and info. First i never received an email confirmation which was no big deal once i got someone to answer the phone so i could confirm my reservation was still good. Then 30 minutes before the set time i get a call telling me the bus that i was suppose to get broke down so theyre sending over a smaller bus which at first i was confused since i had never heard of a company downgrading you its always the opposite. But since i only had around 11 teens i didnt want to make a big deal in front of my niece so i said it was fine. Then that thing drove ip to the house. Trying not to freak out at the sight of how tiny the bus actually was i went to see inside. The windows were disgusting. The floor was dirty the thing looked old. Still trying to keep calm and trying to make the best of it we all got in ready to go. 10 minutes in it was so hot like ridiculously hot. My niece asked the driver if he could crank up the ac. He said it was and it would take a couple minutes of driving to cool down. 20 minutes went by and it was getting hotter. We asked if we could turn on the fan he had in the front. 30 minutes in it the kids started to drip with sweat. My niece said she couldnt breath from how hot it was so we had to open the windows. 40 minutes in the kids were complaining so we tried to make them dance around which was a big mistake since we could barely even fit in that thing. Finally my niece asked if we could stop at one of the casinos because they just couldnt take the heat anymore. So after getting out i called the number i had, to complain i was told it was not true that the ac was working perfectly. After the not so helpful phone call i made the only one that apologized to me was the driver. To make my long story come to an end this was the worst experience ever! Now i have been renting atleast 2 party buses a year and this has never happened with the other companies. Last year we got one on june 30 th and i had 16 passengers i paid less money and received a way nicer, bigger bus with nice cold ac. So for them to blame the summer heat is the stupidest excuse ever. Spend your money somewhere else i would never recommend this company to anyone!

Awesome buses and great times. Driver was on time, friendly, and helped us out a lot !! Bus was clean inside and out and everything worked great !!

47 degrees no a/cSmelly toiletFumes from the engine creeping into the cabin making everyone ill.Driver not filling up the tank before pick up and having to add 30mins to our drive making us late for the wedding ceremony.Dont bother with these people theyre money hungry with no consideration for your day .

Great company!! Dawn was also the best bus driver!

120 degrees, no aircon! Not recommended.

This company rocks! This is the way to see Vegas!

Used them recently for a wedding and they were on it!!!! Thank you NV Party Bus!!!!!