We had Preferred gut out and remodel our 27 year old kitchen starting End of October 2019. In addition, we had them install new flooring in most of our down stairs living space. The job went smoothly throughout the process. Demolition and removal of the old 17 x 14 kitchen took a day and a half. Preferred allowed us to use Their high Quality suppliers to choose many materials - including beautiful plank flooring . We bought the High End appliances on our own at a major local dealer and found smaller items like ceiling lights, knobs and Tile at local home improvement stores and online. the job took about 7 1/2 weeks to fully complete and we could not be happier. Jorge and his team showed up 5 days a week and delivered a finished product that exceeded expectations. They returned calls and followed up within reasonable time and never left us hanging. We will use them again in 2020 on 2 more home projects. Thanks Preferred

It took a month after we gave them the deposit to hear from them. We had to call constantly to find out what was going on. We thought we had gotten scammed. They started and they came and went as they pleased and there was nothing that they did that was consistent. They didnt come at the times they were supposed to and we were left wondering if they were coming back and what times, unless we went out of our way to call. They measured our bathroom twice and somehow measured wrong and added 2 cut pieces of sentral on the front of our bathtub that was supposed to be 1 solid piece and left a huge gap between the two. They put a bulky molding over it so it would patch it up but its so off to the side and completely crooked. When I told Carlos, he had the nerve to say its because our bathtub is off center instead of just admitting they messed up. I started to call Carlos to let him know I was unhappy with everything from the quality of work to the customer service and he said hed call me back and he never did. The few times after that I called him and had to leave a voicemail and never got called back. This is just a little bit of how inconsiderate they were with us. Especially inconsiderate to the fact that we had a newborn in the house and they had me waking him up at 8 in the morning (after being up all night with him) to wait downstairs with him so they can show up whenever they wanted. One of the guys even came later than he was supposed to and I fell asleep with my son. He commented on my appearance when I had opened the door and said, did you just wake up?! and laughed. They used our bedroom toilet, which is completely fine but they left the seat up each time. They left a huge garbage bag of trash sitting in our bathtub for about a week, empty water bottles and torn up shirts on our floor that my husband had to gather and throw away himself. I began to lose patience because everything was done BUT our shower, the main reason we called them in the first place. Then a guy comes to measure our shower and we had to wait for the material they needed to do that job. What! A week later they came and installed the glass and I was just relieved that they were going to be done and we can get back to our normal routine but the guy doing the shower comes downstairs and tells me its done but they forgot our shower handle. I asked him when they would be back and he said, can we text you?. 4pm rolls around and still no text. We had to call them (again) and ask what was going on. The guy didnt want to come all the way back across town for a shower handle. I called Carlos and no answer but I made sure to leave a message about it. The guy then calls us a little after 6pm wanting to bring it. I couldnt believe it. Finally they finished the job and we noticed the whole inside of the shower wasnt even caulked!! Its a good thing my husband noticed it before we showered in it. They had to come back and caulk the shower and they started painting around the shower (for reasons unknown) with paint that now doesnt match what we had originally that was fine the way it was. The next day the two pieces of glass that enclose the shower came completely apart!! My husband tried to fix it so they wouldnt come back and Carlos tried blaming us (again) that we used the wrong caulking, thats why it came apart. That they use a special kind of caulking. His special caulking is what came apart in the first place. So the guys come back and fix the shower doors and we stood there and watched them the whole time to monitor that they actually did it correctly before they left. Before they were even done, Carlos called one of the men and told him to ask us for the check! This company didnt care about how good of a job they did for us, they werent careful to make sure this would last us a long time, they wanted money. The material they used was like a slab of plastic they had to glue onto our tub and shower which they didnt even take the original tile off from under, they glued on top of it.

I want to show you the before and after pics of my remodel, its absolutely amazing. I appreciate the communication and help through the whole process. From the first day I called preferred construction they responded fast. They let me know they start date was about 30 days away, this gave me time to shop for the perfect tile. After finding exactly all the items that were perfect for my bathroom, they started. Once started they were in and out in one an half weeks. Just like Carlos stated they finished on time, and the work is amazing. I want t thank Carlos and every one at Preferred Construction, for doing such an amazing job. 5 Stars

Much obliged, the guys at preferred construction are to kind. I love my kitchen many thanks.

UNTRUSTWORTHY. UNHELPFUL. Major kitchen renovation job. After signing contract, they start date was delayed twice for 6 weeks. Finally they cancelled our contract because they overcommitted. They did not give back all of deposit. Owners did not return my phone calls. I would give no stars if I could.

Preferred Construction is a great company this is our third project and we are pleased. We have received many compliments from friends and neighbors.

This is my work...

We hired this company to renovate our outdated kitchen and back room area. From Demolition to final payment, every single person that came to the house to do a job was professional, cleaned up after themselves and took exceptional pride in their work. I was incredibly impressed with the quality of workmanship and how smoothly this large job went. Will be calling them again in the future for any remodeling needs.

I am delighted with the work they did with my bathroom . They were great.They were there on time.They never missed a day of work. They did anexcellent work. They are the best 👍🏻 I’m glad I hire them

BEWARE OF THIS COMPANY!!!These people sent out Representatives from their company who promised to remodel our two bathrooms in 4-6 weeks. We were told we had to wait a month before they started because they were going to order everything before hand and have it, to move construction along. Our date arrived and they had NOTHING ordered. This was the most ridiculous place, they would tell us workers were coming to our house. WE would wait all day and then no one would show up! This happened time after time, day after day. Our site foreman would not return our calls and we would have to wait days to see if someone showed up and then they would work for a couple of hours, leave because they had other jobs to do Our construction started on 9/23/19 and they finished yesterday. We took a lot off our list, because their work is so shotty! They advertise that they are honest and have integrity and treat your home as if were theirs!They are liars and dishonest and no one would give us a straight answer only excuses! I am going to send a letter to Home Advisor and advise them to take this company off of their list.

I would recommend them, these guys are great.

These guys are amazing! George and his crew started the work the day it was scheduled and continued without problems. I live in a multi family building and had my bathroom remodeled. They scheduled with my building maintenance and neighbors on when they needed the water shut off and access to other areas. They were very knowledgeable and suggested small changes that made all the difference. I could not have asked for more. Just did the work on time, on budget, iand on schedule. Thank you guys!!!!

Friendly contractors. In progress for a bathroom remodel and I have had nothing but dependable and reliable service.Bill, Ricardo, & Carlos are all professionals whom I have had the pleasure to meet and look forward to working with knowing that I am in good hands.I will definetley refer Preferred Construction to friends and family in the future.Thank you!

Excellent overall. Installed my Pelican Whole House 2 Stage Water Purification system. Involved custom copper pipe routing. All done to requirements. Brandon and Ron are great to work with! Competive pricing, on time, and on budget.

These guys are a rip off. They gave me a bid of $43,500 to remodel my kitchen. I I had to buy the cabinets, the counter tops, and sink separately. I got it done for $12,298. They asked what my budget was I said $45,000i, so they tried to use it all. SCAM ARTISTS

Jason is very knowledgeable and helpful. For sure we will do more business with him.

Got a quote from Mark at the company for a fireplace remodel and kitchen update I told Mark we were working with a designer and the we would work with preferred to get the materials that we want in the colors that we want them in. Mark came in measured and then just gave me a verbal quote (nothing written, I had to take my own notes). Then when I went to get a contract in place (as someone would do when spending almost $15K) I got a lot of heat from Jason the sales/marketing person. He said they are highly rated and the contract is standard and so on and so forth. Then the next day I texted Jason samples of materials we wanted to use and he texted back “After speaking with Mark we are not able to accept the project at the price bid, working with an outside designer will double the cost. You can call mark directly to discuss this if needed. Its very time consuming and difficult to work with outside design and achieve results exactly to plan. We do appreciate your interest we apologize for any inconvenience. Thank you kindly.” I asked is this how you do business? He said it was policy and I asked where that was written and Jason said “The owner states that, have a nice day sir”. I also texted Mark and got no response. I finally got a hold of Carlos the owner and he said that Jason sometimes goes off his rocker and that he would get back to me about my situation. I wanted to hear from the owner as to why our job and money was no good. I have yet to hear from the owner about the situation. They also steal photos from other websites and use them as their own work. A simple Google image search will prove this to be true. I am sure that a response from Jason to this review is coming that will say I am somehow in the wrong and they are highly-rated and they did nothing wrong. Beware of this company. They are too busy to return calls, they can’t answer simple questions and refuse to work with you if you have a designer. Pass on them.

Remodel of master bedroom and bathroom went great and looks good.

I had a Master bathroom, guest bathroom, kitchen island and whole house floor install renovation. It was a nightmare. The work that Preferred started was inferior work. There was no quality control and if you don’t know anything about Construction I would stay away from this Contractor. They had to redo my guest bathroom three times. They had to redo my master bathroom twice. They had to take up and redo a large portion of the floor tile in my Master bedroom. I had to take off from work to verify work being done. The work went two months longer than promised plus three weeks that we agreed due to a ceiling disaster that should not have happened in my guest bathroom. There were so many other issues that I don’t have time to get into. The final job was ok But if I didn’t have a clue about Construction it would have been bad under the the exterior work but poorly constructed under the aesthetics. Make sure that you know Construction and can supervise the work prior to hiring this Company. I can’t believe that they are in business. Stay away.

Awesome work, great communication all through the job, Thank You Preferred Construction.

Excellent service and done in a timely manner