Good place to find parts that arent in other salvage yards because there yard is not open to the public/ people taking vehicles apart for no reason.
The people at b&r go the extra mile! My 98 mustang GT convertible was backed into and I needed the door replaced. Being in Iowa there were no rust-free doors! The insurance company said, were just going to have to repair the rust! My answer was no! Ill find one. My first call was here because Ive purchased stuff from them when I was living in Vegas. They found me a white convertible door in mint condition without a door ding!!! Took three pallets and boxed it all up and sent it back here to the body shop. Granted freight was not cheap! but! I wasnt just working on any vehicle. My car is only been caught out in the rain once and has never seen snow!When I first called out and told them of my situation. They said, it was not a problem at all and put my mind to ease!
Both sales ladies were very professional and very helpful in finding what I needed thank you guys I really appreciate it... The gm Luke Whitney was very helpful also very happy with the customer service
This shaft was in good shape and well attached to the board. Not all that sure how the deliver person felt about this shipping/packaging method but they made sure to ring the door bell twice before walking away. Installed quickly and have had no issues.
Best customer service at any junkyard you will ever go to in vegas. Super helpful and just all around amazing and helpful. Crystal, Beatriz and Cynthia are amazing at there jobs and super helpful.
Beatriz, Crystal, and Cynthia were very helpful and attentive. Provided timely and friendly service. Will definitely visit again!
I don’t really know any junkyards in Vegas like that so my buddy recommends me to go to any B&R they have in Vegas so I go to this one. At first I’m a little skeptical because it’s a whole new place to me but it turned out to be a really professional environment with amazing saleswoman/man they took very good care of me which I’m big on, they also showed me exactly where to find my part which was a big help cause I honestly would’ve never found it myself. I’ll definitely be coming back here again for sure I already know the next part I’m coming to get! Thanks B&R for the amazing service & I personally thank Beatriz & Crystal for providing me with the good qualily customer service.
Dont do business with this place and especially do not trust the employees working in the front counter Giselle and Eduordo or Ed. They will lie right to your face about the prices and conditions of the parts that theyre selling. Giselle charged me for a 4x4 dash switch and wouldnt give me a receipt because she said that the system was down, she insisted that I pay her in cash and that she could not give me a receipt. Also gave me a price on a steering column of $50 after I pulled the part she wanted to charge me $150 for the steering column. I told her that she had said $50 for the steering column and she lie right to my face and told me that she never said that. So instead I endup buying a clockspring for $50 but I didnt notice that they didnt mark the part until I went to installed it on my vehicle. They this on purpose so I wouldnt be able to exchange it or get a refund if the part was defective. Thank God the part was good and I didnt have to go back over there to deal with them again. Very dishonest people and bussiness. Take your business some where else.
Best customer service! Always friendly, always have the parts i need!
Great quality parts and staff members always helpfull
Great service, always friendly and helpful. Its a pleasure doing business with B&R.
I came in today worried I wasn’t going to be able to find what I needed but I went in anyway gave it a shot, as soon as I walk in i get immediate service which I really love so that made me feel much better, I told them what I needed they did everything they could to help even gave me a discount cause of the wait which was really neat. I’ll definitely be coming back again maybe even be a regular. Helped by Beatriz & Crystal.
Elias from Las Vegas has great costumer service, Is very profesional, very helpful, and very friendly and is a person you can count on. (Jury Reyes from Jireh Auto Sales)
I was struggling to find a few bolts for my truck, could find anywhere except B&R. Beatrice and David were very professional and helpful! I will always be a customer here because of the great customer service!
B&r was a good place for me they helped me with a lot of stuff for my truck and I will always be grateful and I will tell anybody to shop at b&r if they need anything for their car or truck. They are the place to go when you need something for your car or your truck
I was helped by Beau today polite and professional. Come here all the time the staff is always friendly and polite. They have great customer service. Low prices for oem parts.
Very respectable service and honor all warranties good job
Itzel Beatriz and crystals are so nice! Thank you girls for your help! I will definitely be coming back.
Beau helped me out a lot was friendly and very helpful he helped me find what I needed and the parts were in great shape :)
Great service fast help always get great parts for all my jobs and projects extra thank you to Crystal helps me get a good price on all my parts and the pullers do great with the special requests that may seem like a headache sometimes and the management is always super helpful not a bad thing i can say about this location great people and great service cant beat it!!
I have used B and R to rebuild my engine and find body work parts. They have never let me down!!
GOOD PRICES GOOD PARTS BUT THEY CUT ALL THE LINES THEY DONT NEED TO DO THAT. JUST TO SAVE TIME. MAKE IT HARDER ON THE CUSTOMER
Love this place! Great staff and friendlyWish that they would allow to other side with more time!Other than that no complaints and keep up the good work
Seems like theyre not a legitimate business. I have called and spoke with a couple different sale reps. One hung on me after I brought up the online make an offer option. They want you to prepay for parts and hesitant about customers coming down to the actual yard. Be careful giving these guys your credit card #
Called looking for a white door, they had a door, he wanted all my info to sell it to me I told him hold on is this white? He tells me we cant guaranteed the color, Im like excuse me, he gives me some bs speech, I asked, when you take in a vehicle you dont mark down what color it is, then he decides he wants to end the conversation and I say WOW this is how it is, then he changes his attitude. I ask him what color is the door in the pic and he says black, last time I checked not close to white, he should of disclosed that when I mentioned I wanted white. He was totally an a**hole, wasted my time.
I want so bad to keep this place my lil secret, but that wouldnt be fair to the lovely young ladies and gentlemen employed here. The hiring managers need a raise. These are probably some of the best people in Las Vegas
Shout out to Itzel for making it easy for me to find the parts I was looking for! She’s awesome !
Ive been to all the salvage yards around Vegas. This one is my favorite. A nice selection of vehicles for parts, with a great staff. I came for one part for myself and ended up leaving with parts for 2 other friends because we couldn’t find them else where. Beatrice and David were incredibly helpful and made the process seamless!
Great inventoried selection, extremely helpful staff. Will return! Thanks for the help.
A big thank you to the girls they were so nice and super helpful!
It is a good place to get parts you can walk around an get what you need. Seem to have a lot of import cars.
I ordered a part for my Mazda and the entire experience was great! I spoke with Reyna and she was extremely professional and knowledgeable. She was also very friendly but efficient at the same time. I highly recommend.
Good place I recommend it......😎
Great place to get parts. Went into grab one part came out with more knowledge than anything. Gaspar was the man behind the counter took care of everything answered all my questions great customer service anything you need they got it. B&R Auto Wrecking in North Las Vegas is the best.
Amazing! Great place. Had what I needed and it was in better shape than I could have imagined. Friendly and helpful staff. Definitely going to be doing more with them.
Got helped by beatriz and crystal today they were so nice and very helpful!
Great people. We drove in from Needles CA on a Saturday. We got there and they ladies told us the yard was closed to customers going into the yard. After a short discussion they let us go and get the part that we drove to Vegas for. Thanks ladies!!!
Beatriz and crystal were very helpful. Great customer service!
Beatriz is one of the best that always helps me out when I need parts! Thank you B&R!! Thank you Beatriz!!
Beatriz, itzel and cristal were Amazing! So helpful!
They are great about finding parts and always helpful staff
Not good service tothe person I sent to PICKUP my parts.
Best customer service ever from crystal itzel Beatriz and beau thank you guys
Beatriz crystasl and Itzel were so nice and very helpful!
Great people and great service. Helped me find a hood latch for my Tacoma and now I’m back on the road!
Itzel and Beatriz are so nice and very helpful. Thanks girls for your help.
Itzel was really helpful we got what we came for and it was quick and easy
Beatriz,crystal and itzsel were very friendly and helped me find what I needed and how to locate the cars
Crystal Beatriz & ItzelVery friendly & great customer service.
Crystak is very helpful and made my vidit goof
Always get my car parts from them. They can order in what your looking for of they have it somewhere else or you can go out and see if you can find it out on the lot yourself.
Revived the service from Crystal, Itzel, Beatriz and Beau. Wouldn’t dare go to another wrecking yard.
Great. They didnt have the part I need in hand, but they sure had it a few days later
Beatriz and Crystal were very helpful.
Crystal ad beatriz are amazing employees¡
Did not purchase anything from this place. The part that was needed they didnt carry or have. Even though we didnt purchase. The store manager Levi and one of his team members explained to us what we needed and walked out front and looked at the vehicle to confirm what was needed.I also observed a team member (young lady with glasses) go into detail with a asian gentleman and reprint the information that he needed and exercise limitless patience due to a very strong language barrier.Top Knotch customer service in my book.
Great place with great people.
Great place. I was helped immediately over the phone
Beau went out of his way to give perfect customer service and David was also awesome I highly recommend. They are and forever will be the best.
Beatriz great customer service.
Employees were helpful, sadly they didnt have my part i needed
I bought brake booster from them for $30 that didnt work so I returned it now Im waiting on iPhone return on my credit card has been 5 days and still no check or card Services Patty prices Right front counter kids heed more customer severe and people skills plus they gave me a part that was not working and havent reimburse me 30 bucks my advise go somewhere else before you lose your shirt off your back
Good parts I suppose. Unorganized and incompetent. Ordered an AC compressor and a control arm. Ended up needing a belt and tie rod instead. Phone number only connects to call center and can never get thru. If I do, Im on hold for an hour and hung up on and unable to reach my sales rep. Went back three times and was closed during normal hours. By the time I got in touch with someone, it was too late to return the unopened still labeled parts.
The two young ladies named Beatriz and Crystal were so very kind and helpful, very great customer service. Will be returning and telling my friends and family about this place!
I wasnt sure about the part I was made to feel comfortable about my purchase, customer satisfaction is job one there I will purchase auto parts from them again and I highly recommend them
Gr8 place to get parts cheep and garenteed
Had a bad experience a long time ago, one and done.
Spoke to Ember and she gave me honest good advice and assisted me with sourcing a remanufactured transmission when I was in a pinch. Couldn’t be more grateful to find her and this shop.
They were very helpful and took the time to find the car and part I needed. David was stellar and even though he had people calling in he didnt try to rush me out the door. Have been a few times and service has been the same.
I though all was going smoothly and stopped looking for a 2013 Jeep seat. I was told it would be delivered a week later and called the day before to be informed seat was not available. Very disappointing and upsetting, as I know have an issue with driving the car on a long trip with a bad seat. They had to know more than the day before.
Beau was very professional, and he is very knowledgeable
Very good service very professional. I had a part in mind for the part I wanted she told me the problems with it and suggested a better option that worked for me. Was able to get it shipped to my home.
Crystal and Beatriz are very helpful
The staff was very helpful and informative. Well definitely be back.
Very short staffed in their order dept/call center. Took over 2.5 hours to get through to order a part. Was told they would call when the part was ready. NO CALL RECIEVED. I called back to find out the part was ready. When I arrived to pick up the pre-paid part, the desk could not find my order. I had to again call back to the call center to see what was going on. Then the order magically appeared in her computer at the desk. This part was for a work vehicle so every hour down is money lost.On the bright side, prices are good.
Beau and Beatriz. Awesome crew always very attentive and professional
I highly recommend checking out B and R in North Las Vegas if youre looking for used parts for your car or truck. I live up in Oregon and usually go to the B and R locations up there but this past November I was down in Las Vegas for a few days and stopped in to see if they had some parts I needed for a couple projects trucks. I’ve been to the yard in Henderson a few times, but this was my first time at this location. Levi and Jose were both helpful and I was able to find quite a few parts I needed at reasonable prices. I definitely plan to stop in next time I’m in Las Vegas.
Automatic transmission used with 2 months of guarantee, failed in 5 months I waste time and money I don’t recommend for mechanicalParts
They sell parts that dont work !
On hold forever. they have multiple locations and calls are directed to a call center which is obviously understaffed. It is impossible to reach anyone
Great. Could not have done better. Nice people. Fair price
Great place to get parts
Beatriz and crystal are the best!
They may seem like robots, but theyre pretty good guys....... and a gal.😉
Affordable prices
No body answer the phone call I made
Good friendly people. They make it easy for you any way possible. Enjoy the customer service here the most
Awesome customer service, the guy at the front desk was helpful and it over all was a great experience
Great service, fast delivery, price is fair. I purchase automotive parts here fairly often. Always have good warranty protection as well.
Worst business ever
Staff didnt want to look up my request. He was lazy. His attitude stinked
Very RUDE and unprofessional staff. I was at an auto repair shop and overheard the tech trying to order my parts. The first person answered and seemed very irritated because the tech had an accent, that guy put him on hold and ended up transferring him to someone else. When the new guy answered we were both confused and the tech said he was transferred ... the new guy said “Well who were you talking to??” The tech said “I didn’t get his name, he said he was putting me on hold” then the new guy in a very condescending tone said “well you didn’t get transferred then because you don’t even know who you’re talking to”Ummm ok... the tech was very nice despite being given the run around. But this guy just kept talking fast and was rude the entire process. Next thing I know, this guy ends up hanging up.We look at each other in disbelief in the way this employee was talking to him... ughhhh I wish I got his name, because this was totally unacceptable!
Found what I need. Cheap. Awesome.
I was at the Henderson location and the part I was looking they couldnt give it to me until monday but they said to go to the north Las Vegas location. So I called and they told they had four potential trucks and so I drove to north Las Vegas from Henderson because I needed the part urgently because the air conditioning needed the blower motor. When I got the north Las Vegas location this unprofessional man was very rude and disrespectful. He told me no one had called that location and I was lying to him. On the phone they said I could take it off if I got there before one. The person on the phone said I had to pay only 25 dollars if I took it off personally. When I got there he said it was a closed yard and I couldnt take the part without paying 45 dollars. I would like for the owner to go check the calls that were recorded and find out who lied to me on the phone. The reason for that is because it is a very disrespectful and rude way of catching clients by lying to them. The man who was rude and disrespectful was named Robert and I dont think it is a good idea to have an unprofessional. liar in your business.
Good service in front desk..those 2 guys know what their doing...they do everything they can to help you to find your partsEven if they dont have it,.. they send you to somewhere else where is your parts..Very helpful guys!....thanks a lot.Parts are a little bit higher but its worth it.
OEM parts at a reasonable part when the pick a parts places dont have what you need.
Excellent Experience
Great Casino Resort for many good experiences come and we for yourself..Beach pool area is great for events very nice place to have fun or relax.
If I dont call they will not call to let me know that my part went missing.. no refunds either. I have to wait for a check to get approved and sent in the mail. Worst place ever...
Shannon was AWESOME!!!!!!! He provided me with OUTSTANDING customer service!!!!! He was very patient and very understanding about my concerns on certain parts that I needed for my automobile. He was very people friendly and very respectful towards me!!!!!! I would most definitely recommend people to buy parts (for their vehicles) from B&R Auto Wrecking in Las Vegas!!!!! It was nice doing business with Shannon at B&R Auto Wrecking. Keep up the great customer service that you provided me with, Shannon!!!!!!!