The service here is phenomenal. Jose is the man here. Right when I walked in welcomed me and explained the differences from all the different washers, how efficient the front loaders are verses the top single loaders, and how I would get the best bang for my buck. As I did my laundry, he was very friendly with everyone else coming in and just a super humble guy. He even was training his co worker Stewart and just the way he treats his colleagues with such patience and kindness. Overall the machines here are good and dryers work well. Felt like what normally takes me 2 hours for 5 loads only took me less than an hour. Def recommend this place for anyone!

Bought an Airbnb that was supposed to include everything. Someone took all the linens and any decor that was worth having. Had to run out and buy new linens. Drop off service was a lifesaver.

Great place. Lisa and Gerry are exceptional

Yes! I agree with other positive reviews. Friendly staff!

Close to the NMSU this is a frequently visited location by students. We get our dry cleaning done there and it is much more expensive than when we lived in DC. I used my woman card there and only had to pay twice as much to have my shirts cleaned as my husband!

Very quiet and peaceful enjoyed washing my clothes there 👍

Pleasant service from employees. Clothes clean and well-pressed.

The place is clean and cool, very important! The employee was so helpful and considerate. This is the only laundrmat I use. Their dry cleaning service is terrific too!

Friendly and efficient staff. Reasonable prices and tons of machines. Highly recommend

I went three times to pick up my order. Each time it was not done.They charged me 9 and change to clean a light jacket and it was still dirty! A suit, a shirt, and one pair of pants plus the jacket 39 and change and still not correct after three times to pick them up.Amatures! Avoid at all costs

Best laundry in town, good machines friendly staff clean environment with sitting benches and a TV to watch. Option of having you clothes washed and folded for you at a great price.👌

The family owners are always friendly and helpful

The big dryer here blows, I put some clothes to dry for 40 minutes come back to my clothes still wet. Guy says the load had to much “moisture to begin with” so had to put my clothes to dry for another 20 minutes. Waste of time/money

The extra large washers are not extra large. They cost $3 and run for 27 minutes. The extended wash cycles will take your money and not extend your wash.Dryers are $0.25/6-7 minutes.Many flies, proliferation of ants around the garbage can, bathrooms without toilet paper.

This place is very unreliable. I took my military uniform in to get dry cleaned and my hat/cover came back very deformed and unusable. I went back a few days later to inform him and he then accused me of messing up my own hat saying, “what did you do to it, we followed the instruction”, which is very debatable seeing how bad of a condition it was in.. He said that he would try and fix it when I obviously needed a new hat/cover. I ended up having to go to Holloman AFB to buy another cover/hat.So overall, I paid them to dry clean my clothes and to ruin my $30 hat/cover.

The best laundry in Las Cruces. We are moving to the other side of town and will have our own laundry now. We will miss going in and talking with the employees. Heck we might just go for conversation one day and to say hi.

I dropped off two identical 100% silk Antonio Melani blouses in two different colors worth $130.00 each on Saturday. The man behind the counter promised that they would be ready and dry cleaned by Monday. They were both spotless and brand new, but needed to be freshened up when I dropped them off on Saturday.I arrived Monday evening. I asked for my blouses which I needed for an interview I was going out of town for the next day. They are all I can wear. The women behind the register refused to give me one blouse. She said that the man entered the wrong information, and I could not get it back because he said it was a dress. I said: just give me the blouse back if it is not dry cleaned. I asked repeatedly. She refused to return to me my blouse. She tried to give to me my second blouse. It had dark stains all over it, and the sheen was gone because it was pressed. Ironing it created wrinkles and burned a rough texture into it. I said it should not be ironed, and the women said that it has to be ironed. It clearly cannot be ironed with their equipment and was destroyed by their equipment. She said that it was all my fault and shame on me for expecting my blouses to be ready for an interview. She told me to hurry up and leave because she had work to do, and did not apologize. She only scolded me.I will review later regarding what they do with the clearly dirtied and damaged blouse and if they will give me both of my blouses back. I have proof that I bought the blouses recently, and the blouses were brand new. I hope the dry cleaners do not wash the second blouse since there is no way to message them. The one they let me have has liquid droplet marks on it and is streaked like they let it sit in dirty water with swirls of dye. I asked them to fix it and left it with them, although the life of the fabric and beauty is gone. It is $130.00 worth of unwearable clothing, and they refused to return my second blouse I gave them. I hate to see the value now they ruined it. I have before and after photos I want to post here.

This was the first time I have gone there. They did a very good job of dry cleaning my winter coat. The cost was very reasonable and I was pleased.

Very friendly/helpful staff. Ive been doing my laundry there for about a yr and a half and havent had any problems. And the new girl that works there I think her name was Leylanie... was very helpful and friendly thanks Ill be continuing to use their services

I am the new owner of University Laundry and Cleaners. I can assure you that we always treat our customers with courtesy and respect and strive to earn your business. We offer the best in cleaning and laundry. I personally assure you that you will be satisfied with our work or we will make it right!

A few years ago I worked here when it was under different ownership, it is a whole lot better now!

Clean place and good personal

I have been doing my laundry here for years. Clean and friendly atmosphere with a staff that is always willing to help with any laundry questions. I highly recommend this location.

We love the people who work here. Dry cleaning is fast and in expensive. They also di minot tailoring.

I use their laundry drop off service. The staff here are very nice and professional. My laundry is folded and/or hung and ready when I arrive.

Very pleasant staff. Tons of machines. Very good service.

Not the cleanest inside but the washers are pretty fast and the dryer works really good.

If you dont mind the racist old caucasian lady, its great.

I used to use these people for my laundry needs, but no more. I drop off my laundry for fluff and fold. I can handle the occasional missing sock, that happens, but ruining my clothes is going too far. Understand, I am not a laundry professional, but even I know you have to separate the whites, or at the very least dont wash white shirts with red ones. Apparently, these people dont follow this basic principle of doing laundry. I used to have 10 white t-shirts; now I have 10 dingy pink shirts that I can no longer wear beneath a white dress shirt. So, bottom line: I paid them about $17 to do my laundry, which is not unreasonable, but will end up spending another $60 to replace the shirts they ruined, which is totally unacceptable. Dont take your clothes here unless you want to replace them.

Very nice and clean and very helpful

Nice place, clean washers and dryers. Good and friendly service.

I regularly get my dry cleaning there, and I give them high marks for the quality of their work. I use their wash, dry and fold service too, and sometimes I use their coin-operated washers and dryers too. They also have free wi-fi.

I have been coming to this laundromat for years. Its the cheapest in town and has a convenient location right next to one of my favorite coffee shops! Thats why it pains me to write this, because I really do love that laundromat. As of today however, I will be taking my business elsewhere from now on. I went in and loaded my clothing into the $3.00 front end washer as per usual before taking my dogs for a walk. When I returned and took my clothes from the washer they were still sopping wet. I checked the washer and noticed it was stuck in the rinse cycle. Not too big a deal, as it has happened before and Im a pretty chill guy.So I put an extra dollar in the dryer and went to inform the attendant that something was wrong with the washer. Now to be fair, this is the first time I have had a problem with the staff at this place. They have always been quite pleasant. When I went to tell the girl there about the washer(after having to coax her about 3 times just to move) I pointed out that it was stuck on the rinse cycle. Afterwards I get this deadpan stare for about 10 seconds before she asks what was wrong with it. I told her again that it was stuck in the rinse cycle, which the orange arrow was clearly stuck on.I advised her to put an out-of-order sign on the door before leaving, as I still had the dogs and I didnt want to leave them out there too long. I returned half-an-hour later to get my clothes to find that not only had she not taken my advice, but the washer was in use again! Before I left, the person using the washer had to complain about their clothes still being wet. After calling the manager this girl then came up to me and blatantly asked how I broke the washer earlier. I responded that I didnt break the machine, it was stuck on the rinse cycle, to which she again blatantly replied was bullshit. Im a pretty mellow guy, but I dont appreciate being called a liar, especially when I was just trying to be nice and warn them about the washer.So I angrily told her that I simply pulled them out and that the washer was unlocked just like normal, to which I get another blank stare, So I asked her if she even knew how these machines worked. She snidely replied that she did, and told me to get out. I told her I wasnt leaving and that I wanted a refund(which I had not asked for, nor was going to up until this point). She refused on the grounds that I broke their equipment and threatened to call the police. I told her to go ahead and while she was at it to call her manager.It was at this point that I started to realize that I was going to be stuck in an argument, probably for hours, filling out paperwork for a police report .... for 3 dollars. Somehow I came to the conclusion it really wasnt worth it, and left the building. I dont know who this young blond girl is, but if thats the kind of person working there now I think I can try one of the 10 other laundromats around here from now on. Its really a shame, because I really did love this place before today. Next time(like therell be one) Ill just take my clothes elsewhere and they can figure out their machine is broken on their own!

Great place nice and clean

Great place to wash clothes

I went in Tuesday 4/11/2017 I went to dry 5 pair of cargo pants I went to get some money to finish load when I got my pants out I only had 4 pair of pants the staff are thieves so be careful

Good place to do laundry

Great service!

Worst laundry and cleaners ever. Their service sucks ever since the new owners took over.

Do a fantastic job

Clean ac works

Love this place

Fast and clean

Bad customer service, very rude

Great price

Functional, but nothing special.

Rude employees!

Fast

Good