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Discount Tire
2515 NE, Bob Bullock Loop, Laredo, TX 78045, United States
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Discount Tire

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En
Review №1

Amazing place. Had a small issue and it was resolved awesomely. They made me feel like royalty. Thank you DT. I am happy to be part of the family.

An
Review №2

Excellent 5 ⭐ star customer service from the moment I arrived. Fast, efficient, and professional. I purchased 2 new Yokohama tires to replace the Nexen Hyundai factory tires that didnt even make it to one year of use. Thank you, Rick C. Martinez!

St
Review №3

Rolando went above and beyond to get me in and on my way quickly. Ive been with discount tire for over 20 years and I will continue to be with them because of the excellent service that I received.

Ni
Review №4

We were told our tire couldnt be patched up that it was too damaged it wasnt safe, that we needed a new tire. We told them we have a good spare(didnt want to be driving on the donut). Dropped off the spare tire to have it put on. Went back about a week bc the sensor came on again AND to have the new ordered tire put on. Long story short, they patched up the damaged unsafe tire and they lost our good spare tire. I had all the original tires the same brand and the spare was a different brand thats how I found out they messed up. No one could tell us what happen or who dropped the ball. No one would help me, my husband had to call and was on hold for 18min on the line. This guy named Alex had an attitude and was being passive aggressive. I dk thats the only answer I got from him after questioning him trying to get answers (thats the one that handled my vehicle I suggest you dont deal with him). Thank God for RC and Chris who made it right.

Ja
Review №5

This location took great care of my father who is visiting Texas from Boise, ID and was needing new tires for my grandmothers car. Alex took excellent care and provided a hassle free five star experience. Alex was personable, knowledgeable and friendly. Thank you for taking great care of your customers! We have a lot of friends and family in Texas and we will always recommend this store!

RA
Review №6

Purchased my tires online at 9:45 and selected my available appointment at 12pm. Once my purchase was made my tires where put aside without the worry of someone else getting them. I arrived at 11:42 with a sign at a bay door with my name and appointment time and they guided me to park. They also called me to verify my appointment but I missed the call. They completed the work by 12:04 and I was on my way. Best service experience that is why in my opinion they will always have my business for future purchases. Great Job Discount Tire team.

Je
Review №7

Best price ever warranty, great service highly recommended

He
Review №8

Excelent Customer service, Alex Castillo was friendly and very knowledgeable. Would definitely recommend this place for all of your wheel and tire needs.

ri
Review №9

Discount Tire came through when I needed some help with a trailer tire. Joe was extremely helpful. Thanks Joe and Discount Tire!

Ch
Review №10

Excellent service and so understanding! Had to get out of town on an emergency and the manager took care of me quickly with a smile on his face! Even let me know when my tires were due for a rotation!

Da
Review №11

Friendly and timely service! Great prices as well! Love that I can watch as they work on my vehicle!

Pa
Review №12

Great Place to get your tires at, I went into get a low tire checked, Got a my tire fixed for free, Free Flat WOW!!! Where else can you get that done for free, my tire wasnt from there. Their tires that I had on the vehicle when I bought it. Great service all the way. You park and come right to you to attend you. Joe thanks for the great service.

Se
Review №13

Excellent Overall Job by the DT Team! Purchased 2 tires and had them shipped there. Thirty hours later they arrived and I was phoned of their arrival. I drove over to have them installed without appointment and was in/out in @40 minutes! Great customer service on the counter and super fast attention from the guys!!

Vi
Review №14

Cant believe that discount tire would give you all the excuses in the world so they not honor their warranty that I prechase!!! Didnt want to fix my tire until I told them if its bad need to buy a new one... it only had a screw!!! Thats what I get for believing in them.I had to take it to Murillo tire to get it fix....Not a very good thing if you have the warranty!!!

Fr
Review №15

Smooth experience with the help from Joe at the desk and Matthew at the bay... Great Team Work...

su
Review №16

I have always gone to discount tire for all my tire needs. Saturday at 4:50 (10min before closing) I got a flat in our lease car (manufacturer tires) they took us in, patched and put the spare tire away all in under 10 mins. Best of all this is a free service they offer and my family didnt have to get down of the car. This is why they have a strong customer base. They know how to treat their customers.

Ca
Review №17

Service sucks, went to order tires was told they would be right with me, 1 employee was doing nothing, the other 2 kept taking new phone calls instead of dealing with me, I left after giving them my opinion of their service. Have used them before will not in the future. Went to Outlaw tires and they treated me right plus saved about $280 vs discount tires price on 4 tires.

Jo
Review №18

I love this place...had an appointment, got there 10-15 minutes prior to my appointment. Once my vehicle was in the shop for scheduled tire rotation it was out in 20 minutes!! I was there for a total of about 45 minutes max!! Great job guys!!

Or
Review №19

I ordered tires online supposedly in stock. The morning of the installation they call and say they are not available and they did not know when they would be available. I ended up paying $200 more for tires they had available. Seems a bit shady.🤔 I will probably try Walmart tire service next time.

Ma
Review №20

This is the place to go if you need tires. The service rep Alejandro was very helpful and guided me through a wide list of tires options and prices. He even made me aware of a 70$ rebate that i could get with my purchase. That’ll come in handy during these tough times. I was in and out in 1 hour even with cars ahead of me. My hats off to the guys who work here. There was alot of positive energy and teamwork going on. Like they say Teamwork makes the Dream work.

Ma
Review №21

Very professional. The Manager was very helpful and understanding. Will definitely be back.

Ro
Review №22

Good place to buy new tires. You can purchase 100% warranty at the time of tire purchase, which covers the tire as long as you have legal tread depth left on the tire. They have free flat tire repair too.

JV
Review №23

Lines can get long but these folks are pushing products in and out the door so it is not as long as you may think.

Ch
Review №24

Jacob & Javi are always great!Very knowledgeable and helpful.Always speedy and professional service.

Bo
Review №25

Excellent, polite, efficient service as I have received at all Discount Tire stores.

Ga
Review №26

Great job with free tire inflation. Saw a problem and gave me an appointment to get the problem resolved.

Pe
Review №27

The staff are good and provide great service. The tires we bought, so far, 3 weeks, worked well. However, location needs more outdoor seating with large umbrellas. I think if people have to wait in the sun, give them water. I see people standing outside on the hot sun, 102 degrees, makes me go somewhere else.

Al
Review №28

Replaced 4 tires in 20 mins. Great jobs guys! The only problem is they will try to sell you other products. Other than that, great service.

Lu
Review №29

Quick and professional service. In and out of there in 1 hour including pandemic guidelines wait time. Bought & replaced two front tires. It started to rain and i thought that would slow the process down but the rain didnt matter today. The way it should be. Ill be back.

Ri
Review №30

They get busy but they try their best. Counter man very nice. Probably means GOOD supervisor.

Iv
Review №31

Came in to install new tires with appointment only to find out they did not have the tires I wanted, will have to come back a week later for installation, total waste of time horrible

Os
Review №32

Fast and good customer service

ac
Review №33

Awesome service! Was in and out faster than I expected.

me
Review №34

They were amazing,.professional and respectful when it came.to covid19 and social practices!!

da
Review №35

The best service ever!! Personnel make you feel welcome and are very professional!

Ri
Review №36

Discount Tire is always awesome. I have four vehicles and all the tires are from there. Ive known the Manager Eli for years. He always treats me very well with exceptional Customer Service. I dont even waste time going anywhere else.

Al
Review №37

All good, My tires got service at no cost. Rapid service on time.

De
Review №38

Friendly staff and were very helpful.

je
Review №39

1 hr and 45 minutes for them to fix a flat ☹

je
Review №40

Get there early and you will get processed quick.

he
Review №41

The best

Mi
Review №42

Great service

Ni
Review №43

Theres a reason I buy all my tires from Discount Tire. Customer service is their number one priority. I had an appointment for 10 am and arrived when they opened at 8. I explained I had a later appointment but had worked all night and anytime earlier would be greatly appreciated. Just a couple minutes of waiting and they came got the truck and worked me in early. I called the day previous and Al let me know about a rebate to save me 100 bucks. If I waited I wouldnt have been able to take advantage of the savings. Thanks again guys. I highly recommend Discount to everyone. Ive used them all across the country and have never been disappointed.

Sa
Review №44

Manager knew I needed tires and i had been in there a few times. Came in to replace 2 of 4, he totally worked with me and set me up with new shoes for all 4 tires.. he told me to name my number and he will work it out for me.. great place. Great people. Great service. Will be coming back with my other cehicle

Sa
Review №45

Fast customer service excellent service

Ru
Review №46

Very good customer service attention whatever you need

Ma
Review №47

Great service and great warranty. They go out of their way to really take care of the customer. Everyone should buy tires from here. Prices are in line with all other tire shops and they will match any advertised price. Service can be scheduled on an appointment basis.

Ra
Review №48

Great job, Jason. Great customer service as always...

Fr
Review №49

Always a good place to run to for tires!

Yo
Review №50

Excellent customer service. Highly recommended👍

Pa
Review №51

This place is amazing. I would def recommend going here. Very friendly staff and they do excellent work.

Ni
Review №52

Very knowledgeable staff will go the extra mile. Discount tires one of the very few in the industry they gives quality tires for the price.

CY
Review №53

Fast pace service, Friendly staff

Ed
Review №54

Like always great customer service very friendly 😊👍

Ka
Review №55

Great service!! They always made it very easy and comfortable when I needed to replace tires on my mercedez.

do
Review №56

Manager Al, team member Saul and the rest of the crew have this place running at full throttle. I havent seen guys run to go get the next job (auto or truck) into the service bay since the military. Nice, nice, nice! It gives one the impression they are doing their best to get the other vehicles done, so they can get to yours.You should plan ahead for the busy days of the week or weekends. Call in first to see how busy they are, then make an appointment for later that day or use their web site to make an appointment. If you are a walk-in, choose the day you go wisely, if possible. Obviously, sometimes you may not have a choice. During my last walk-in visit, I was in and out in about 45 minutes. This included a full tire rotation & balance on a crew cab truck. They were about 1/3 busy.My last visit was in early Aug. 2018, wow am I glad I made an appointment! I breezed thru the line...in & out in about 30 minutes.The nice part is the crew will report which tire was out of balance or under or over inflated. They report if you have a damaged rim and allow you to decide what action you want to take. If they dont, just ask. Lastly, they always advise and suggest. They suggest but dont overly pressure you into buying a tire or set of tires, or any other service.Kudos to their tech, Pedro! He did an excellent job of balancing my front tires, even though the tires were worn down on the edges and needed very little tire-weight adjustment. I accompanied him to the tire balance machine, so I could see how they looked as they rotated. The tires are almost at the end of their life cycle. After Pedro balanced them, they feel like-new, for now.

Tb
Review №57

Eli is the man! I live in Idaho, got on the phone and Eli helped me get tires for my mother in law vehicle. He set me up with an appointment that was convenient for my elderly mother in law, she took the car and was happily on her way with her new tires. Thanks Eli for the awesome customer service! I recommend Discount Tire on Bob Bullock in Laredo.

re
Review №58

Always great customer service and friendly employees. Kudos to Alejandro, Jason and all the gang.... awesome people

Je
Review №59

Went and bought 4 tires for my Tahoe. Service and price was good. Definitely go back there again

Na
Review №60

Helpful, fast, and friendly. I used to take my car to Goodyear but they are always so angry and they take forever, like ....youre not getting your car back until tomorrow type of forever. I was in and out of discount tire in about 45 min with a tire rotation and two new tires. Great service!

Ir
Review №61

Excellent service. Mario explained everything in detailed. I appreciate him taking his time in making sure I understood the tiresvi was purchasing.

Mo
Review №62

I highly recommend Discount Tire for professional and timely service. Javi & Tony were excellent at listening to my concerns and explaining their findings to me. They estimated my wait at about 1 hour 15 minutes, but were done in less than an hour. Would definitely return for future needs.

Jo
Review №63

Eli is amazing. Thanks for the great job

Me
Review №64

Extremely fast service and helpful staff, will come back to this location.

Ca
Review №65

Discount Tire isnthe way to go. They go out of their way to earn your business. I needed new tires for my truck and they gave me the sweetest deal on a set of Michelin tires. Basically, I bought four for the price of four. Discount Tire has earned my business for life.

N
Review №66

ALWAYS THE BEST; THANK YOU FOR TAKING CARE OF YOUR CUSTOMERS 🙂🙂🙂🙂🙂

An
Review №67

Excellent service, the guys were service friendly, explained everything perfectly.. Definitely will be keeping my business with them!

No
Review №68

Excellent se6

Be
Review №69

Best tire company,

Jo
Review №70

Very good and very fast service.....

Ca
Review №71

Make an appointment online, you will be in and out in no time.

Da
Review №72

Took my truck for a tire rotation. They opened at 0800 and by 0815 I was on my way home. In and out quick, fast, and in a hurry. Awesome customer service.

Ra
Review №73

Good service and good prices!

Ca
Review №74

Excellent service for Chris and the guys

An
Review №75

Very professional Quick Service

Ma
Review №76

Went there once and the gentleman who helped out was really cool, I liked his service

Ju
Review №77

Well working on prices aswell

Pa
Review №78

Good prices and good service

Ca
Review №79

Management and customer service at this location is horrible.I’ve came in for an air check several times. After 15 mins and my car being in the bay I got my car and headed out. Won’t be coming back.I’ve contacted management several times about this, manager wasn’t available when I called. Emailed customer service and got an apology email from store manager (nothing more). Went back - same story.While I’m a fan of the brand, this location seems to consistently have long waits. I’ve come in a couple of times for air Check and end up heading going to a gas station. The store on McPherson seems to be better managed and runs more efficiently.

J.
Review №80

Awesome staff very polite and professional . Great place to get rims and tires

Ef
Review №81

Its a great place have always bought my tires for all my vehicles there

Iv
Review №82

Excelent service and they do go above beyond . My fav tire firestone wasnt in their local inventory, they ordered it for me. My tire didnt arrive on time, so they lent me a new one just for my trip. Ill get mine when i come back.

Ir
Review №83

Come see Eli. Hell take care of you. Everyone at this location are cool and helpful.

Ce
Review №84

This store has always been good, but today they went above and beyond for me.

Th
Review №85

This location is outstanding and willing to go the extra mile to make things right!!

em
Review №86

So eti yes while wait but staff is very friendly and try to address matters as quickly and efficiently as possible.

Ro
Review №87

Always working at a fast pace. I like that.

Ge
Review №88

Great employees! Great service!

Ma
Review №89

Great service

Je
Review №90

Their service team are very respectful and their prices are very competitive as always.

pe
Review №91

Quick and friendly service. Staff very knowledgeable. Free air pressure checks.

Is
Review №92

At discount tire the personal were great and very respectful and awesome great job guys

Mi
Review №93

Good place to buy, install, balance, and even repair the tires that were purchased in this business. Try to go on a weekday that is when there are fewer customers and are shorter waiting ... also be aware of the place where it takes in the line of entry so that other cars do not enter first than yours to be or arrive later than you.

Ro
Review №94

Great customer service, price match, and ultimately they make sure your safe on the road! (website is also of the best)

ho
Review №95

Service was great and fast got a set of 4 tire for my mustang at a good price thank you Gerardo Mata.

Ro
Review №96

Awesome service. Went in for a quote, ended up purchasing the tires and rims as well. Byron worked with me and I was able to get what I really wanted.

La
Review №97

Excellent service ... I was barely parking and service guy was already coming to ask me what service I needed.. Always very friendly too. Great job !

Sy
Review №98

Great service, and I recognize that I really needed new tires. I just wish I could go in there one day and not feel like I was going to be couorced into buying some product that coincidentally happens to be some promotion they are having at the time.

Ro
Review №99

Excellent service by Joe.... In addition, no charge to fix a tire..... This store will definitely be my choice....

As
Review №100

They are very nice to check your tires.

Information
51 Photos
100 Comments
4.7 Rating
  • Address:2515 NE, Bob Bullock Loop, Laredo, TX 78045, United States
  • Site:https://discounttire.com/store/tx/laredo/s/1942?y_source=1_MTQ4MTA4OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 956-229-6840
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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