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Elliots Auto Service
1031 Dillerville Rd, Lancaster, PA 17603, United States
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Elliots Auto Service

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Al
Review №1

I have been dealing with Elliot for many years. He is always professional and a true gentleman. I had three vehicles that needed inspection by the end of August. Elliot scheduled each one a day apart. The last one was my wifes car.I brought it in on Thursday right before Labor Day weekend. That night Elliot called me and told me the car needed front tires and alignment. The next day the tires were delivered around 2:00. Now it was Friday his garaged was packed with customers cars they were trying to get done before the holiday weekend. Elliot promised me they would get her car done before they left the shop that night. At around 7:00 we got the call the car was ready. Most auto service centers would not have gone the extra mile to make sure my wife had her car for the weekend.Do yourself a favor stop in get to know Elliot youll be glad you did. He and his crew are fair, honest and reliable.

Je
Review №2

Took my car to Elliots for the first time as Im looking for a new garage. Guess I have have to keep looking. Front brakes failed, ok. But $400+, just for the front, no way. I told them that I usually do my own brakes and would do the repair. As a result, someone in the garage must have been upset by that and torqued my lug nuts down so hard I need a 4 leverage bar to break them loose.Never use them again. You can go ahead take other customers to the cleaners.

Y'
Review №3

Excellent and timely inspection, emission, and repair. I also used a Local Flavor coupon for the inspection, emission, oil change and tire rotation. I highly recommend Elliots.

ta
Review №4

After getting a coupon from localflavor i thought I was getting a deal. On the contrary you will get a huge bill... Mine was estimated at 400$. With rotors which they said are warped...not bad just warped and light bulbs...so I didnt pass inspections! Which in March were inspected to be at a 7 from Mr. Tire.The person before me too got an estimate and didnt pass inspection. I will be taking my car to my regular person... Do not fall for the coupons... Buyers beware. I will not be returning here.

Er
Review №5

Friendly, professional and helpful. I believed him to be honest and fair.

Ja
Review №6

My husband and I take both our vehicles here for oil changes and inspection. Have always experienced good honest service at a reasonable price. Highly recommend.

Br
Review №7

Great service for great value! Highly recommend for annual state safety and emissions inspection!

Ca
Review №8

Work done right the first time and explains what was done in simple terms.

Ch
Review №9

Went in for inspection and tried to hit me with a huge bill. No repairs needed. Never go back

Lo
Review №10

Excellent service, as advertised, no unexpected surprises about additional cost requirements. I will certainly go back again.

bl
Review №11

Great prices for oil changes & inspections, check the coupons on local flavor.

Mi
Review №12

I have always had good service and reasonable prices here. Elliot is very nice and takes the time to explain things. They often have specials on the LocalFlavor website.

Ch
Review №13

Elliots is the best they have reasonable prices. Compared to other shops. Thanks for a job well done. My Mustang is running great!!

Th
Review №14

Well, Elliot is a nice guy. For balancing motors a bit expensive, but it took him 6 months no call no text for us to have to give up all hope he was going to due the rest of the work he promised he could do on our car. We were more than patient with him. Would not recommend him for anything other than balance a motor but get ready to pay.

Di
Review №15

With a coupon of just $24, I received an oil change, tire rotation, and an inspection...only the windshield wipers needed replacing!!!!!!! Amazing...Terrific!

Ja
Review №16

Update 2019: This garage continues to exceed all of my expectations. The staff is always extremely accommodating, friendly and will try their best to work around our schedules as much as possible.They are a busy garage; as they should be, and they always go the extra mile to follow up when work is complete or to schedule your next appointment.You can feel confident bringing your car here, they will never steer you wrong!Original 2018: Good customer service. Honest. Reasonably priced.

Jo
Review №17

Excellent service 👍🏽

Ke
Review №18

I had an appointment at 830 am for a re-inspection I couldnt make the appointment on time so the night before I dropped my keys off in the Dropbox. I spent the day calling and calling to see if it was ready no one answered the phones I left a message and still no response back, a around 1 pm I got fed up and had a friend take me up there the car was ready but no one bothered to let me know . I will not be returning to this business again. Its one in a million if you get through to them via phone call they definitely need to staff more receptionists there. I cant complain about them being dishonest but as far as communication goes they get zero stars. How do you run a business when you dont answer your phones or return calls in a timely manner?

Li
Review №19

The service is great. I went into for a vehicle inspection. I needed new brakes. Elliot gave me great service at a very reasonable price. I recommend this business for vehicle service.

Pr
Review №20

Honest.. And great service. What more could you ask for.

ke
Review №21

They do a good job keeping my 2000 ford ranger with 250,000 miles on the road. Replaced my clutch and did rear axle work for a fair price and guarantee the work. Good garage and do quality work.

ni
Review №22

Gotta say, with all the shops out there taking advantage of your ignorance, Elliots is open and honest with what you need. They dont put pressure on making you do anything, but they let you know whats wrong. Ive gone there a few times for transmission oil issues, there was a leak, brakes, inspection and basic maintenance. Elliot really has a habit of hiring staff that are professional, with precise expertise, but are pretty chill and down to earth and tend to talk to you like youre an equal versus someone below them. When questioning them about price, theyre again honest and explain in detail each step that led them to that total. Would recommend to anyone with car knowledge, and those with fear of not knowing who to go to for car issues.

Do
Review №23

I had been taking both of my cars to another garage and after a few visits I just lost trust in their repairs. I got a reference to check out Elliots and it was the best decision I have made with cars. Elliot and his staff knows what they are doing, gets it done right and at a good price with no BS. Ive started having all my family and friends go there and they are as impressed as I am.Bottom line, give them a call if you have any thoughts about your current shop and see the difference.

An
Review №24

I have found the guys at Elliots to be very honest which can be hard to find in a Mechanic. All the work I have had done there has been top notch. Highly recommended

Ad
Review №25

I would avoid this place. They tried scamming my girlfriends car by saying brakes were bad and needed new lines. I did the brakes and lines myself and confirmed with another shop they were fine. They wanted $800+ for a small inspection.

Id
Review №26

Best service guaranteed

De
Review №27

I have been going to Elliotts for about 2 years now. I must say they are good mechanics. HOWEVER, they always overcharge me for services. No matter what I go there for, they always seem to find something else wrong. I never leave their shop without paying at least $100 or more. My advice is to take caution and ask questions about extra charges.

Di
Review №28

My son went to Elliott’s with a $24.95 coupon for inspection and free oil change. They failed his inspection siting pitted rear rotors and leaking exhaust system as the reason. Cost to do the repairs? $700! My son paid the $24.95 and took his car to our mechanic for a 2nd opinion. Found out you can’t fail an inspection for pitted rotors. The rotors have to be bad and his weren’t. As for the exhaust leak, the leak was in the pipe. His exhaust system itself was fine. They sealed the leak without having to replace the entire exhaust system as Elliott’s was going to do. Cost of inspection and repair - $145.DON’T go to Elliott’s!! Not to be trusted!

Ke
Review №29

I purchased a deal on Localflavor for Elliots Auto Service and used the coupon just recently for an inspection, oil change, and tire rotation for my Jeep Liberty. Elliot and his staff were very professional and very courteous...and most of all, HONEST. I would recommend them. UPDATE: third time back to Elliot and still impressed! October 2017 update... I now use Elliots Auto for all of my vehicles. Oh...and I am not a family member or friend of Elliot, but just a person who writes honest reviews when compelled to do so by good customer service!

Vy
Review №30

Car needed an inspection, oil change, and tire rotation. After recently moving to the Lancaster area, I decided to give Elliots a whirl. Dropped off the car in the morning before opening hours, received a call not even an hour later stating everything was finished and I was given my final price. I stopped in after work to pick up the car, and asked how my brakes and tires were looking. The mechanic was happy to summarize the components and give me an estimate on the remaining life. All in all, I was charged $58 (used an inspection coupon). Everything was completed in a timely manner, mechanics were helpful and friendly, and most importantly, I was given a great price.

Ci
Review №31

Great groups of guys! Very friendly & honest ~ prices are terrific! Id never go anywhere else & would highly recommend Elliots to everyone :-)

Ju
Review №32

Went for inspection and they try to throw me a $630 bill..I know pretty much about cars..They try to say I needed a bunch of things done..They are good for trying to take you for a dumb ass...They got me for $159...Just walked out with a bill with out having anything done to my truck...They will get you...Warning stay away!! Most of this reviews are done by there family and friends...

Ma
Review №33

Great honest service!

Be
Review №34

Super informative and knowledgeable. I will definitely be going back for future repairs and services.

Br
Review №35

Friendly, honest garage. Dont try to nitpick things to upsell or rip you off like some other places.

jo
Review №36

Elliot worked for my father, Dean Ressler many years ago. my father was not an easy man to work for as he was very demanding and had very high morals. my father loved Elliot for his dedication, work ethic, and integrity. the only reason I have not used elliots shop is it is far away from where I live. if Elliot says you need it, you need it. I am happy to hear he opened his own business after my fathers death and would be proud of him. if my dad trusted him, believe me, you can too.

am
Review №37

Phenomenal customer service. Brian was so helpful and informative.

Au
Review №38

I get most all my car work done here. Good honest people. Not fancy, just gets the job done!!

co
Review №39

Told me 2 weeks now its been almost 3 months, and when I call in nobody answers the phone!! Service sucks but the people are friendly when you go in and talk to them.

Kr
Review №40

Great service. Great pricing. Honest. Best choice!

Da
Review №41

Best most honest priced car repair shop

Jo
Review №42

Got a great deal on my inspection for my car, and everyone was very nice! I will certainly be back

bu
Review №43

Seems honest !!

Za
Review №44

Good quality service, satisfaction guaranteed

Je
Review №45

These guys are great. Used them many times.

Ba
Review №46

Fast & Great ServiceFriendlyGood coupon offers

ca
Review №47

The best

Jo
Review №48

Good, friendly service, great coupons, honest mechanic.

Be
Review №49

I used the $24.99 oil change and inspection deal for my older car. They came up with $700 in required repairs, so I took it to another shop and got it done for $150. Don’t bother.

Ju
Review №50

Great service

Cl
Review №51

Fair and honest service.

ro
Review №52

I call to get an estimate to make an appointment to replace a radiator for my daughters vehicle. The person that I spoke to was very unprofessional and rude. I never did business with them nor I intend to just base on the way I was spoken too.

Jo
Review №53

Real professional

Qu
Review №54

Great service..

Ti
Review №55

Honest and reasonable!

Me
Review №56

There,really good mechanics and Honest.

Lu
Review №57

Excellent attention and quality service.

Information
7 Photos
57 Comments
4.3 Rating
  • Address:1031 Dillerville Rd, Lancaster, PA 17603, United States
  • Site:https://elliotsautoservice.com/
  • Phone:+1 717-399-7798
Categories
  • Auto repair shop
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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