After getting a bunch of quotes online, I called here and got the best rates and great advice. Monika has been super helpful with my move out here and is always sending nice emails to make sure everything is good and transparent.
Great service, Bob helped me get workers comp insurance for my cannabis business promptly and at a great price. Bob also helps me stay on top of things, reminding me when audits are due and taking care of correspondence and payment reminders too. Very grateful for his help!
Bob has been so attentive during this whole process. It says alot about someone who truly treats your business as it was his own. He is always notifying us with changes or updates to keep us on top of everything. Thank you Bob, we appreciate you!!
I was getting ripped off by a different ins. Company (express lane insurance) not only did they rip me off but they were rude. I called lancaster ins. And Monika has been nothing but honest, professional, and far from rude. I love the way she had broken down everything when it came to adding my permitted daughter to my insurance as soon as she gets licensed. Best company by far!!
Monika has been an absolute gem for all of our insurance needs. From, our personal vehicle insurance to the commercial insurance for my husband’s business she is diligent and absolutely lovely to work with. One example of her hard work was when we attempted to buy a vehicle over the weekend. Although the office was closed, she went out of her way to stay in touch over the weekend in order to ensure we would have the insurance we would need for our new purchase. Our family highly recommends Lancaster Insurance. If you want an insurance broker that goes the extra mile, Monika is the agent for you.
Bob has truly been a blessing to my various businesses. He has been able to insure me through all the needs for my startup business and even given me better prices on my other insurance needs. All in all, he has taught me a lot and additionally given me peace of mind and safety, Thank you to the Lancaster Insurance Team!
Lancaster was exceptionally fast. We received a very competitive policy within hours. We would definitely recommend.
About two years ago I signed up Lancaster Insurance Services for my property insurance and was helped by Hilda Vargas. The price was competitive. However, I noticed that the services were much better. Today, Hilda helped me with my car insurance and was able to save me around $400/y on insurance premium. Hilda is responsive and professional but she is also kind and personable. I highly recommend her and Lancaster Insurance Services.Ming
What a great experience. After purchasing my new home and finding a great rate, Monika went even further and found me great Auto coverage. Very professional, responsive, and trustworthy. Thank you!!!
I have worked with many insurance agents in the Antelope Valley, never have I had as responsive a company as this. They really go out of their way to make sure youre taken care of an watch after every detail on your policy. If you send an email, they will likely call you back within minutes to get a answer to you on anything you need help with. They will kindly refer you to other professionals if they cant help for some reason. Its been a wonderful experience so far and I look forward to working with them for many years.
Ive been going to Lancaster Insurance Services for years now. We feel welcomed every time and they always have an answer for us. Weve had Auto, Renters and life insurance through them. Monika, our agent, is reliable, knowledgeable, and caring! The best agency in town!
We’ve been with another agency for a few years and they were the cheapest for the rates we wanted at the time. After dealing with their CSR who was rude and never followed through I finally had it when our HO policy had doubled for no reason and she wouldn’t shop it for us. I called and spoke with Monika who was so sweet and professional. She was able to keep our same rates AND save us so much money. Glad we made the switch!!
After reviewing my needs Lancaster Insurance Services became my insurance company as they saved me several hundreds of dollars over my last insurance company. I now have all of my vehicles as well as my home insured with LIS! They are friendly as well as professional, and are always checking to see if I need any further insurance needs. You cant go wrong with Lancaster Insurance Services.....I guarantee it.
We have very content with Lancaster Insurance. They make sure to always inform us of any changes and are prompt to answer any questions my Family may have. They also helped me with my affordable Life Insurance. I highly recommend Lancaster Insurance to everyone. The won’t disapoint.
Ive had Lancaster Ins for my home and auto insurance needs for several years. Monika, Anne, and the entre staff are very friendly, professional and always available to answer any questions or resolve and issues i might have. The best in the AV.
Have been a customer for so many years, we bring all our insurance needs to Bob & his great team. Business, home, health, ranch... whatever needs to be covered, OUR team finds the best coverage at the best price! Thanks, Bob, and all of you!
We have been with Lancaster Insurance for many years. Monika has been super helpful to get us the different kind of insurance we needed over the years. We are very happy with the service and will continue working with Lancaster Insurance.
Monika is amazing! I have used Lancaster Insurance for almost 6 years now and have never once regretted the decision. They are easy to get ahold of via email or phone and always offer quick and attentive service.
I have received great customer service from Hilda for many years. She and others I have spoken to have all been very personable and timely in taking care of my various needs.
Over the many years I have always received excellent prompt service from Lancaster Insurance Services. I am very happy with the policies that they have provided me, and feel confident in recommending them to anyone looking for a good quality insurance agency.
Monika P. at Lancaster insurance service has been helping my family and I for over 5 years. I am very happy with their service, when I was working out of town and needed changes made she always made it happen without me having to take time off work.
I had to change Agents because my former one did not know how to save me $$, I found Lancaster Insurance Services, Inc. and was assigned to Hilda. She is so nice, professional, responds to emails right away and very knowledgable. Besides all that she found me coverage for my home and 2 cars and saved me money.
I have visited the office recently to update my info and Monika Pieters was very professional, friendly and best of all helpful. Great customer service as always.
I got such good care. Made shopping for insurance pleasant. Thanks Bob!
Bob and his team are the best! They always work quickly and accurately to complete requests and solve problems. Interstate Battery System of the AV highly recommends Lancaster Insurance Services.
Lancaster Insurance has demonstrated a commitment to service. In each of our interactions they have been responsive and have acted professionally. They have provided very competitive rates and we feel that we are much more than a number to them. Having worked with several of their staff members on our account, it is easy to see that this is their corporate culture and not a simple one off situation.
I have had very good relationship with this company and I would tell anyone to try this company before trying another.I am happy
Lancaster Insurance company are very kind generous people. They always help us out and are always available
I have been using Lancaster Insurance Services for 2 years now and have found them to be extremely knowledgeable, professional and honest.
I have been with LIS for over a decade. The same commitment, price, care and responsiveness that brought my to LIS has kept me at LIS.
The staff are courteous, answers/return calls in a timely manner.
Bob and Staff are sincere, attentive and quick to respond to all of my insurance needs!
Great insurance agency. I have been with them for years.
Great service from a neighborhood business that truly cares about the community. Not just another cog in the corporate machine.
Always responded to my inquires in a timely manner
Great Customer Service, always.attentive and available.
Monika Pieters is the very best!!
Fast, courteous service not only with Bob but his office staff as well. Bob even stopped by my house several times during the signing up process to save me a long trip from Juniper Hills to Lancaster. My last insurance company never once, in 12 years, contacted me after I had signed on.Thanks Bob, Ill recommend you to as many people as I can. Great rates too!
I have been with this company for several years and Wagner has always taken care of me. Hes helped me find affordable insurance, fought for me when one of my agencies tried to cancel my policy without justification, and switched my vehicles on my current insurance after I totaled my car. Even though I moved to San Diego, he still takes care of all my insurance needs. He makes my life easier and I wont deal with anyone else.
Bob Finberg and his staff have always provided sustainability re: all the essential insurance requirements for Home, Car, & Life. He has taken care of our family for many years and has essentially become part of same. He has always been Irreproachable in all given advice. None better than Lancaster Insurance!
Monika P. is and has been wonderful. I dont know how many years she has been helping me with insurance but I have never been happier. I have since moved away from Lancaster and am now married, but Monika continues to take care of us. I hope that Monika has many more years of service with Lancaster Insurance Services and she continues to have us as a customer. We are so fortunate to have someone who is responsive, professional and just a wonderful caring person.
Good communications and Follow Up. Competitive quote. Very helpful and very knowledgeable. I was helped by Karen, but everybody there was very responsive and helpful also.
Great customer service. Monica is there with answers ASAP when she says she will call you back, you can bet she will. All are very polite and friendly. Kudos Bob you have a great staff. You make everything work like a well oiled machine. Thank you for your years of service.
Worst value that Ive ever gotten after refunding me $17 due to The coronavirus I decided to go with another insurance company that was $400 cheaper for a year with more coverage because I canceled my insurance two weeks before it was over in obtain new coverage they want their $17 back the most Petty thing Ive ever heard in my life Ive advised all my former friends family and patients never to go with them
We have been with Lancaster Insurance Services for over 20 years. Their service has never been anything less than exceptional.Thank you!Aloha Pure Water
I highly recommend Bob Finberg at Lancaster Insurance Services. They gave us great rates and they are always very friendly and answer all my questions quickly and thoroughly!
This company and staff (Ms. Vargus) has provided excellent service. As long as they keep this professional and high quality service they will have me as a customer. Thank you
EXCELLENT LISTENING AND COMPREHENSION SKILLS, coupled with great follow up. Unfortunately I only know 2 people in the Palmdale area to provide a recommendation and one of them is who referred this agency to me.I have 6 properties in 3 states and this agency is FAR and AWAY the best.
Love my auto insurance and the people who assists with my needs. KUDOS CSE.
Wonderful place to do business. They really care about getting you the best price and coverages for you.
I highly recommend this company. I have used them for many years, and have never had a bad experience.
Monika is my contact and continues to be very helpful and amazingly responsive to my need. I recommend Lancaster Insurance to all home owners.
Monika was a great rep, Lancaster Insurance services saved me $70 a month
Always helpful and cheery, since my calls and questions always seem to be an emergency . Monika never makes me feel like Im harassing her with a bunch of questions. She also helps me find better pricing too.
Hilda at Lancaster Insurance helped me find a new policy that is saving me over $100. a month!