If we could give 6 stars we would. We waited an hour and a half on Auto Rescue who never called and never showed up. As soon as Paul from Lockbox Towing and Recovery got the call he called us and showed up within 20 min and had us back on the road within 20-30 min of arriving. Great service, very professional! Thank you!
It was extremely cold and I know many people had trouble starting cars. Our roadside assistance sent Lockbox. We said it was urgent because we needed to get the car jumped in time to get to our Covid vaccine appointment. We were so happy that Pauly came in plenty of time to get to our appointment. Pauly was great - very friendly, professional and patiently answered questions. We loved that he showed up in a tiny Smart Car (other times when weve had to get a car jumped, other places have come in a big tow truck - wasting gas, polluting the air, just to bring a small battery charger.) I recommend Lockbox highly.
Lock Box Towing and Recovery 24 Hour Roadside Assistance. I called and within a short amount of time I was back on the road. The gentleman named Paul, was very courteous, knowledgeable and helpful. I really appreciate the service that was provided.
Pauly was terrific. Gave an accurate ETA and phone number to get ahold of him if needed. He handled everything with my insurance company himself so I literally had nothing to worry about. Best roadside assistance and customer friendly business I’ve ever worked with. Highly recommend! Keeping his business card in my car from now on!
Stuck on the highway, 11 pm 5 degrees and 20 miles from home. Lockbox showed up in 30 mins, got the car going just enough to drive, followed me the whole way directing me to keep safe as I drive less than 20 mph hour to my destination. Pauly was going to get me there safe doing whatever was needed. Knowledgeable, friendly, and reliable, All good words for LockBox Towing.
Such a great guy, went above and beyond to help not only with a battery charge, but helped fit my key fab. Super professional. Highly recommend!
Quick and friendly service! I only had to wait for about ten minutes and then my tire was changed and I was on my way. Pauly was super friendly and helped me figure out exactly where my tire was punctured and gave recommendations on how to fix. Thanks for the great help!
Always a trust worthy service in a pinch. My go to!
I had a flat tire, and the operator patched my tire on the spot and in a timely manor to get me home safely. Took nearly 30 minutes total. Was super professional and respectful. Wore a mask and all. Strongly recommend you give this man a raise for how he handled this situation.
Pauly was professional and friendly. He communicated when he would be there to fix my tire and showed up exactly on time. He changed my tire quickly and got me back on my way to work. Thanks for all your help!
I got really quick excellent service. Pauly was courteous and professional. I would recommend this company for all your car needs be it towing or tire issues.
I have roadside assistance with my insurance and they had Pauly come out to jump start my vehicle which was dead at DIA. Very nice guy. He had my car up and running in no time flat.
Pauly was so patient and helpful. He was very reassuring that everything would be ok and he totally got the job done! He was funny and friendly which helps when you’re frustrated. Great human being!
Pauly came and assisted me in getting into my car that I locked myself out of. He was ver accommodating to my schedule and in a timely manner. I would highly recommend him and his company!
Pauly, as he calls him self, is absolutely the angel of the highway. I found my self in one of the worst predicaments of my life with my car stalled out on the highway. I was on the phone, running around the area looking for help. I was gifted a quart of oil by a mechanic shop about 200 ft up the road which already... how lucky am I at this point? Without explaining to much I had reason to believe oil would fix my problem. And this is when Pauly appeared. Pulled up in a little smart car around the front of mine and jumped out asking immediately what he could do. I asked him if he could help me get oil in the car but it did us no luck. He said if he had any tow trucks available he’d give me an curtesy tow right then since I just need to get to the mechanics shop up the road. But he could help keep traffic away from my car till police could get there and help tow me instead. We waited for an hour and the police never showed. I told him it meant the world to me that he had stayed with me as long as he had. He said if I could find some rope or chain he would tow me up to the mechanic shop who had previously said I could leave my car there if I could get it into their lot. Dehydrated and desperate I ran to a few different places asking if they had anything I could use. I found some rope “thank god” and Pauly towed my little car with his smaller smart car up the road to safety. I don’t know yet but chances are I’m gonna need to buy a new car. But today Pauly saved me from perishing on the highway. We spoke briefly after and he said that driving around the highway looking for people in need is his passion. That he somehow was meant to find me that day and find everyone else he’s helped. All he asked was that I leave him a review. This review has become more of a story at this point but I can’t be grateful enough to Pauly and what he’s done for me. I got to go home safe because this man made it his life’s work to help people on the road when they more often than not are having one of the worst days of their life. Thank you Pauly. I’ll recommend you to anyone I know who could need you. Your love and dedication to your work is inspiring.
In the freezing cold these guys not only helped me with my dead battery, they filled up my low tire with air too! Highly recommend!
Pauly did a great job changing our flat on the side of 470 and was very courteous. Would recommend!
The man Pauley was very friendly n started my car super fast wonderful person very professional
I was out on the side of the road and I mean the shoulder with a flat. I had bought the car only a few weeks ago I had been working on it. Anyway I was sitting on the side of the I 25 in Colorado I called for roadside assistance told them I had no jack or tools to get it done with Pauley could see the people that was up at dispatch of my insurance carrier werent seeing the picture they called him few times I guess his shop was over a 125 miles away. I had one guy come out that was close didnt have the tools to let the spare down. He told me to get it off the interstate and he would be back which was the last time I saw him and I sat there for another 3 hours here comes Pauley in a little car to help me get the tire off and go home it started about 1 and about 915 I was going home Thank you Pauley for keeping on coming after they had cancelled so many times. I appreciate you being able to see what was going on and not just leaving me on the side of the road not many other people would have done that Im so thankful for his insight and sence of right and wrong. You my friend were a God send. Ill not forget you for sometime your a good man and will tell of you and your company in Denver. I hope your company was cool about it and you for donating your time just so I could go home. Lockbox you got a really good man there you shouldnt let him get away from your company if all your employees are like him youll be around in another 100 years and survive the pandemic. Thank you Lockbox towing
Pauly went above and beyond and put himself at risk to help my family on a crazy busy highway. I can’t say enough good things about my experience. Thank you, Pauly!
Great service and highly recommend!
Pauly was awesome!