Can’t say enough wonderful things. Highly professional and take great care to solve every issue no matter how minor. Stu also takes the time to describe the repairs needed and answers every question with tremendous patience. Extremely knowledgeable with a tremendous team. I have complete confidence with all the work they’ve performed and have firmly earned my business for years to come.
Honest and expert at what they do. They gave helped me through countless tough times. Always reliable and friendly staff.
My friend recommended this place few month ago and since then I scheduled few different services here and each time I’m impressed with their service and how professional they are.Stu, owner, he is very patient and honest. He explains every aspect in detail and gives you all the possible options before moving forward with the repairs.I recommend this place to anyone who needs quality repairs with fair prices
We have been bringing our cars to Hummel for many years. They are accommodating, honest and professional. Stu is all about the service and his advice is straightforward and dependable. My 1998 Mazda Protege was recently in for a maintenance and safety check after a long period of neglect. There was a good bit of work to be done, as it turned out, which was not unexpected; Stu clearly explained each element that needed addressing and we decided together what work to pursue. We like to keep our cars as long as possible and I feel confident driving it again. Stu had me bring it back to double check the work that was done a few weeks later and the crew cleaned it thoroughly inside and out at that time, which was a delightful surprise and well beyond my expectations. :)
Very professional service. Stuart was very honest and didn’t push unnecessary repairs on the vehicle. Also loved their free shuttle service!
Very Professional, Very honest and Very worth itI took my Malibu into Hummels B&B Automotive for brake inspection and to check my engine cooling systemGood news is there was no leak bad news was all the brakes and calipers and routers were going to need replacement, it was that bad you should have heard them.Good thing for me Stu worked with me and my car is driving 10 times better than when I took her in
Legit business. Found what I knew was wrong with my vehicle but some how my previous mechanic couldn’t. Car drives great now.
The owner, Stu, is great - fair priced and he cares about the work done. I would highly recommend this auto shop.
Nice group of people. My car runs great again
Stu is an amazing man and certified technician, the business went above and beyond to keep my high mileage vehicle on the road! Thanks guys.
I am a lifelong customer! As someone who doesnt know much about cars, I never feel taken advantage of at Hummels. Stu is so kind and explains everything - whats necessary and what isnt. I just picked my car up from the shop and not only did he resolve my issues, but my car was detailed. It blessed my socks off! Ive been in his shop many times before and have seen Stu do these types of gestures out of the kindness of his heart. He really loves what he does and cares about taking care of his customers. If youre looking for someone honest, smart, fast and just an over all great experience... look no further!
Stu is honest and goes out of his way to help each customer. I would recommend his shop to everybody I know.
Hummels B&B is fantastic! A friend recommended the shop to me a few months ago when I had some car trouble. It turned out to be my transmission. My car was in the shop for a couple of weeks which was very stressful, but Stew texted updates and called me so I was aware of everything going on which was amazing. Stew was also straight forward about cost and what exactly the problem was. He clearly laid out all of my possible options before moving forward with the repairs. I appreciated Stews honesty and how no nonsense he is compared to other shops I have gone to in the past.Overall, it was the best possible experience I could have had in a stressful situation.
Highly recommend! My jeep was pretty neglected. It needed a lot of repairs . After I picked it up, it has not run this well for a long time. Thank you!
After my second time visiting Hummels I wouldnt take my car anywhere else. As a young female I tend to be apprehensive about bringing my car in for a problem, however Stu makes the experience extremely comfortable and is transparent and honest. He gave me a diagnostic for free last visit and I was in complete shock and so grateful! It is so nice to work with a honestly genuine and knowledgable person who cares about their customers more than taking their dollar. Highly recommend!
I purchased a car I got way under Kelly Blue Book value because it was in a front end collision and had major damage... they did amazing work literally rebuilt the front of the vehicle and replaced the breaks (rebuilt the calipers new rotors) amazing quality work with unbeatable labor cost and they truly treat their customers phenomenally!
Very helpfully and truthfully honest! Rare quality for a auto repair shop id recommend them any day over the many ive been to. They will not cheat u here and in todays economy thats awesome!!
They do a good job but if youre waiting for your vehicle dont plan on them being on time
They were very helpful, professional, and accommodating.
My experience here started off on a bad note when I dropped off my car for an oil change. The worker at the front desk was very snouty and didn’t provide the customer service I was expecting. The owner, Stu, overheard part of the conversation and chimed in a bit. A couple hours later Stu gave me a call to apologize and explain in detail what I was discussing with the front desk. I really appreciated that. He also called me to let me know my car was ready earlier than the pick up time. When picking up my car he gave me a detailed summary of my car inspection and also chatted about other things. I enjoyed the service & knowledge Stu provided and would come back again. Only leaving 4 stars because the front desk clerk’s attitude could have been improved.
Love love love this place! I feel like I have found a diamond in a coal mine with these guys. Their oil changes are a good price and they always give me such a good and thorough diagnosis with their safety inspection. I have been through other safety inspections and other car diagnosis and it is no where near what these guys do and a fraction of the cost. I always am telling people to come here. Despite me living in Boulder and being 45 minutes away, I will still drive down to Hummels to get my car checked out! Thank you guys so much!And this is not a paid ad if it sounds like it! All I did was find them on Groupon and have never turned back!!!!!!
I came here and within the next few days they we’re very detailed on what issues my car was having and exactly when they’d fix it and how they’d fix it. They were very quick and honest about the issues at hand.
Stu is an absolute life saver! This is the best shop Ive ever taken my car to. Their prices are fair, their work is good, and they are super friendly. I would highly recommend this service!! Ive been a customer for 3 years and wouldnt think of taking my car elsewhere.
Extremely helpful and informative. The owner explained in detail every minor issue they came across without trying to sell me on unnecessary items. I would recommend this place to anyone looking for an inspection, oil change, tire rotation etc. Very honest and hardworking individuals
What more can you want in an auto service provider?! Stu was extremely helpful, knowledgeable and honest. Many traits not typical in this industry. Strongly recommended!!!
Stu is wonderful. He is trustworthy and knowledgeable. I have received the best work each time I’ve taken my car in. Highly recommend this auto shop! Will be a forever customer. Thanks, Stu!
I have been going to this shop for almost a year and have been really pleased with the service! The first time I went I got quotes from 6 different shops. Stuart gave me the best quote and made me feel confident they were going to use high quality parts. I have been back 3 times since and have had a great experience every time. Highly recommend! Everyone who works there has been wonderful to interact with.
Honest, reliable, and fair. I live in Longmont and drive to Stu’s for all of the work on my 2011 Pilot over the last few years.
Booked an oil change with Groupon. My own mistake for not reading the fine print but I’ve only ever been to Jiffy Lube or Valvoline in the past for oil changes who are Always super accommodating, friendly, and never require that you book by appointment only for oil changes.I didn’t ask the guys name who I had the pleasure of speaking with at the front desk that was super unhelpful and flat but long story short they could not provide an oil change until four weeks from now. If you’re looking for friendly, fast, and efficient business I wouldn’t recommend this place per my very short, uncomfortable experience with them and would not return for any services.
I met with Stu (I think that he is the owner). He thoroughly explained that there are many problems with my car and it might not be in my best interest to spend that much money on it because there were so many repairs needed, It is 15 years old with a lot of miles. Not many garages will be that straight and honest with a woman customer. I appreciate the honesty and will be back with my new car!
Being new to the area, I was worried when I started having issues with my car because I had no idea where to bring it. I found Hummel’s through a quick search and saw some really great reviews. I figured I’d call a few places, starting with this one. After my initial conversation with Stew, I felt confident in bringing my vehicle to him. When I dropped off my car, there was a short line of customer ahead of me and it was clear there were all returning (happy) customers. Stew had my vehicle for a few days while diagnosing the cause of the issues I was experiencing, but he called me a few times to keep me informed. His customer service is outstanding and I am happy to recommend him!
I have been coming to Hummels B&B Automotive Service for the past year, and I am pleased with the work they did on my car. First, they checked my suspension, then they fixed my head gasket, and my cars engine is working great. They have excellent service and great prices.
This place is amazing I would definitely recommend this to everyone for fixing your.Stu is amazing guy.if I need my car worked on I would come back.Definitely give it ten Stars
I got an oil change, tire rotation and inspection at Hummels this week-the first time Ive gotten work done. I had a great experience, they were timely, very competent, and gave me honest information about what my car did and didnt need. I left feeling like I had a solid handle on what my next couple of repairs should be, and what I dont need to focus on right away, or at all. Lots of the time places are trying to upsell you or get you to do repairs you dont really need, but not here. Highly recommend!
I know that I can ALWAYS completely trust Hummel’s service!!!! They’re very honest and only repair what is needed. The prices are better than other places and when possible they use manufacturer parts and follow manufacturer guidelines. I drive here from Brighton because the service is that good!
Fast turn around, good advice, and fair prices.
They are not speedy, but they are good at what they do. I like the explanations for repairs. I would recommend highly
I am new to the area and needed to get my 2007 Jeep up to spec before the winter. Stuart was thorough and explained the repairs needed after their inspection of the Jeep. They went the extra mile by informing me what to be on the lookout for and what maintenance will be needed in the future. The point is that they didn’t try to get more work than was necessary. I believe I have found my local go to guys. Thanks a bunch Stuart!
Stu and his team are fantastic. I had several car issues one after the other and the team at BB took care of the issues promptly and professionally. I’m new to the area and it’s nice to find a good, honest mechanic that will give you the facts and a fair price and let you decide what you want to do. If i have any future car needs, I’ll be back for sure. 10/10 would recommend to my friends and family.
Great team!
The owner, Stu, of this shop is an intellectual type thats also been a mechanic for many years. He also has an intellectual approach to working on cars, in that he has his guys first go in to see whats wrong, and then only work on what is found to be wrong, and nothing more. To hear him speak this philosophy is great, because it shows that there is reasoning behind what he does, and not just profit. Stu cares about customer service also, which is refreshing in the industry.
Stu + his team are my guys! They are who I call when I need absolutely anything (even if its just a question about something car related) and I can always count on full disclosure of any work recommended, the reason why, and if the project is too large ($$) to capture in one visit, Stu will help me prioritize what needs to be done. The first time I came to Hummels, a gentleman wanted to have a full maintenance service done on his Wifes vehicle (couple hundred dollar work). Instead of charging the man for something that wasnt needed, Stu honestly told the gentleman that maintenance wasnt due for another 20,000 miles and instead offered to complete a vehicle inspection (pretty certain it was complimentary) to confirm everything was safe and no work necessary at this time. Then Hummels provided the gentlemen a ride home so he didnt have to wait for the bus in the rain (and he was picked up later too!). I think this characterizes the service here perfectly! Stu continues to go out of his way for me, always starting with diagnostics and never recommending anything he isnt convinced is needed. Hummels has picked up my car at work in the morning and picked me up at the end of the day to get it, offered to call the Dealership for me to confirm if repairs are covered under warranty, and always ensures I approve of ALL work before proceeding with completing it. Hummels is friendly, courteous, through, and the cost is always competitive. Even after I moved to the mountains, I still take my car to Hummels for work + car advice because I know its trustworthy. Thank you for Everything Stu+ Team !
Stu is the best! I have never felt more comfortable taking my car to anyone. They are fair & honest as well as being incredibly friendly & fun to chat with.
This repair shop is the best I have gone to in Denver. There is always a smiling face when I walk through the door.Hummel’s B&B helped me when I was in a pinch. I had a screw in my tire and came in frantically and without notice, just hoping they could help me. Stu suggested we put the spare on until the shop had some time to look at, and hopefully fix/patch my tire. The shop not only fixed it by the next day, they wanted to make sure it was fixed before the blizzard hit. THAT is customer service, and I am so appreciative.I feel that small shops get a bad rep for being dishonest, however, at Hummels B&B Automotive that is NOT the case. From my short times sitting in the lobby I noticed that Stu, takes takes the time to educate and help his clients fully understand the work needed to be done. I feel that understanding is so important, especially with these stressful situations. Hummel’s B&B Automotive shall be my first stop for any future issues or of course oil changes !
Stu is the most honest person in this industry !!We own a BMW that had a problem and Stu told us that its covered under warranty and when we towed it to BMW they told us that its not covered and the damage is more than 2,800. Thence Stu call them and then insist that he knows the problem and it should be cover under a warranty they give us a lot of problem but eventually they fix it with no charge and its all thanks to Stu who didnt even want to take money for what he did!Its so nice to see that there are such an honest people in this industry.And I would recommend to everyone who wants to make sure that theyre not getting charged for something that they shouldnt, go to Stu, I promise you you wont be disappointed!B&B automotive is the best place in Denver!!!
I almost didnt want to leave this review because they were at 69 reviews and thats hilarious; but Stu is so great I felt it was my responsibility to share with google. He was recommended to me by one of my employees who said he was an honest guy and would give me the truth about my old beat up baby, which he did. Having worked with tow truck drivers/mechanics for a year I know how many of them will recommend work you dont need for an inflated price; but my employee was right on the money and Stu gave me the honest truth. He did the inspection free and told me it wasnt worth having the work done on it. He also just seems like a friendly stand up guy and if I ever did need actual work done on a functioning car, Id definitely come here.
I talked with Stuart who I think is the owner. He was thorough and interesting to talk to.
On my way home to Colorado on my road trip, the head gasket on my Honda blew. I was stuck in Saint George. I was going to have it repaired at the dealership but I decided to look at some other shop reviews before I took my car in to be repaired. I saw that Hummels Automotive had really great reviews so I called them, not only were they cheaper than the dealership, they also gave me an estimate that they would be able to fix it faster. Also when I spoke to Callie, she seemed to really care rather than just trying to sell me on fixing my car, it’s an older car with higher mileage. I decided to fix it rather than sell it. Working with them was a great experience, they also fixed my brakes which turned out to be a cheaper than they originally expected. Also when I spoke to Jim the mechanic, I could tell he was passionate about his job and cared about cars especially after he showed me his new diagnostic machine that he bought as a present to himself for his birthday. He even worked at night to help get me back on the road sooner. I felt that for what they did the prices were really fair as well. Although I am not happy that I blew a head gasket, I am very happy with the service I received from Hummel’s.
A very, very thorough estimate w/ brutal, matter of fact
When it comes to auto repairs and maintenance everyone is always looking for the best deal and trying not to get played by greedy shops so when you find a good, honest place of course you want to scream it from the mountain tops and let everyone know what terrific service youve received. Stu and staff and Hummels B&B Automotive Service are the bread and butter of auto shops! I would trust my car to no one else, Ive never been treated with anything but kindness, respect, and honesty. Not many businesses left out there who arent trying to scam a quick buck out of the working man so I just want to say a great big thank you to Hummels B&B!! You guys are the best!!
Owner is amazing thank you for addressing some concerns with me. Will be coming back.
We moved to Denver last summer and bought a package deal for oil changes because these r generally offered by shops that want u to check them out and become regularl customers. That was certainly our case. From the very beginning we were very impressed w their service.They r very knowledgeable and professional, u can trust them to give u honest and meticulous advice. They have an excellent shuttling service. We r very happy to have found them.
Very very much appreciate the people here. I ran out of gas across the street from this shop, I had my baby with me and just went in there to ask if they had a gas can I could borrow to go to the station and they were so amazing! The gentleman who was at the front desk actually asked one of the other mechanics to go to the gas station and bring me some gas so I didnt have to push my baby stroller and carry a gas can to and from the nearest station! This says it all about the place! I will definitely be recommending this shop to everyone, and will be back here when I need work done on my car! Thank you guys for being so awesome!!!
If you want an honest, strait forward and competitively priced auto mechanic....GO HERE!!! What an amazing find! Love this shop and their 1 on 1 customer service! My son had car problems and I found Hummel’s doing a standard google search. The owner of the shop responded immediately to an online question I had. I walked in a new customer and walked out a permanent customer. I tell everyone I know about the service and care that I have received here. I know that I can always trust my cars to be in good hands at Hummel’s.
Only done oil changes here for my 2016 VW Jetta and have to be thankful for the groupon that was available, esp during the pandemic. Friendly business, open standard bus hours, thorough inspection and fair prices. Not a walk-in place, so always call for apt or availability. Love the 80s music haha.
The owner and his staff are extremely nice and honest. I have a hard time trusting service businesses like this, but not here. They are affordable, honest, and really do care about their customers. I went to fix a battery issue, which I wasnt even charged for. Upon finding another issue with my vehicle, they arranged a ride for me to and from my apartment.If you want quality work with a great experience I suggest giving this place a shot. They have the experience, customer service skills, and pretty much everything a customer could ask for when dealing with auto repair issues. 5 Stars all the way. Thank you Hummel, you guys are doing it right !!!
The professional service, pricing, and quality of work were all five star. As an added bonus, Hummel provides complimentary drop off service while your car is being serviced.Best auto repair shop in the Denver metro area!!!
I have been going here for nearly 10 years and I have had the greatest experience. The owner, Stuart, is really friendly and experienced, hes extremely knowledgeable about the auto repair industry, and extremely fair priced on all of his estimates. The shop also offers great oil change prices but you definitely need an appointment to get in. Otherwise, I highly recommend B & B Automotive to anyone
I dont know where to begin but I will start off by saying this is hands down the best shop in all of Colorado! I had my engine seized back in November 2018 on my 2013 Ram 1500 and was fighting with my warrantys company over the costs to replace the engine. Went through 3 different shops and 4 tow trucks before I was recommended to Hummels B&B Automotive. Stu worked his magic and I only paid for sales tax! Stu & his team were outstanding during the whole process & kept me updated throughout. Havent had any issues whatsoever & feels good to be on the road again. Will definitely be returning for future truck needs! :)
This shop is GREAT! They are very helpful, extremely upfront, and do great work. Prices are transparent and affordable. They have never pressured me into a service, just notified me of areas of concern to watch for coming up. Theyve suggested things I could do myself to maintain, and have hunted for problems. I cant recommend them highly enough!
I am so thankful and genuinely surprised at the impeccable service that was given to me by Stu at Hummel’s B & B Auto. I am from out of state and when I noticed that something was going on with my car, I immediately headed over to the auto shop and was greeted by a very understanding and helpful mechanic, Stu. He went above and beyond to help me today. He called several different Toyota dealerships and even found and corrected an error that one of the dealerships told him. And to even go above that, he made sure to transport my vehicle to the dealership HIMSELF. I truly cannot thank him or his business enough for the service they provided me with today. I will go there with ANY automotive issues I have in the future. I would HIGHLY recommend.
Stuart is a great guy and gives incredible service. He explained everything that was wrong with my car in emmense detail that made me understand what was going on and why it needed to be fixed. I will definitely keep going back to Hummels B&B.
Hummel B&B is truly a family affair. My father, mother, my kids, and myself only trust our cars to Hummels B&B. The work is always quality performed and the diagnosis is honest and straight forward. Stu offers some perks to help customers busy lives which is a nice bonus. But more than anything, you can have peace of mind with your regular maintenance or repairs. Once again, I find myself thankful for Stu and his crew as I drive away in my repaired vehicle.
I am new to the area and finding a good auto shop is a priority, I had a great shop that I went to in New York. I was told by the first shop that I went to that there were a number of things wrong with my vehicle after going in for an oil change. I wanted to get a second opinion so I went to Hummel’s. It turns out that I did need all of the things that the first shop said, but Stu was more thorough and helped to prioritize what needed to be done now. His work is fairly priced, but I was most impressed with his professionalism and taking the time to explain things to me . I would recommend this place and I will be going back for future services .
Hummels is great! They wont try to sell you on services you dont need and will always give their honest opinion. They dont go looking for problems on your car unless you ask them to. My car has had various issues over the past year, and Hummels has been the only one to figure out the problem - and then actual fix it! After each repair they had me come back for a checkup (free of charge) to make sure everything is running properly - and would fix it (also free of charge) if something was not working as expected. After one stint of expensive repairs (expensive because of the work needed, not unfair prices) they even detailed my whole car for free. They also provide free Uber rides to/from their shop while theyre working on your car. Stu, the owner, is also willing to take the time to explain the issues with your car to make sure you understand what is going on, instead of being left in the dark like a lot of mechanic shops. Its the little details that make the difference - definitely trust these guys to take care of your car!
Love, love, love this shop! My whole family brings our trucks here for oil changes, repairs & everything in between. Staff is incredibly friendly & always caring towards customers.My truck broke down on me & I took it in to the shop in Lakewood. I attend school in Fort Collins & had to return to school before my truck was finished & Stew arranged for me to have a ride to school AND deliver my truck to me as soon as it was finished.Stew is always very friendly to me when I come in & does well at keeping contact with me & updating me on my vehicle. I am always satisfied with their work & leave, every time, with a smile.
I have been going here for over 5 years and have never had any issues. The owner and staff are all extremely professional and courteous. I do not know very much about cars and I have never felt more comfortable than I do with Hummel. I needed some work done on my car and Stu explained to me how I could do the maintenance myself and save some money. I would highly recommend this shop to anyone.
Stu and his team did a great job on my 2016 Explorer radiator fault diagnosis and replacement. They worked with my warranty provider for me, and provided me with all documentation and old parts I required. They communicated promptly and are a very competent team.
Stu & his team are wonderful. Ive been taking my car here for years & Stu is always very honest about the work that needs to be done & what is urgent and what can go for awhile if you dont have the funds to fix it. I think he is a super fair guy & a great business owner.Out of convenience of location I took my car to another shop recently & they didnt do a good job & were trying to get me to pay for a huge repair that didnt even need to be done so I took the car to Stu for a second opinion. There were all sorts of things that needed to be taken care of but not what the other shop said.My car drives like it did when I first got it again & I am so grateful to Stu & his crew at B&B! Lesson learned & I wont be taking the car to anyone else if I can help it!
This top of the line automotive repair facility deserves 10 stars. For last two years I have had my Honda Odyssey at 5 different repair facilities and 8 mechanics attempting to figure out the problem with my van ( it would stall out and also while driving the D4 light would shut off and vehicle would not accelerate). The first shop stated it was my transmission failing, I had them replace it with a new Honda transmission. Problem still there .Then they said it was my Battery and Alternator. They replaced both. Problem still happening. Second shop said it was an transmission problem.Took my vehicle out of there. Third shop said it was the catalytic converter. They replaced it, problem still there. Fourth shop stated it was the electrical portion of the ignition switch. They kept the van for 3 months and they stated they test drove it and to pick up vehicle it was good to go. Nope problem still happened on the way home. Finally decided to go to Hummels B&B Automotive I described to Stu and his top of the line automotive technicians the problems I was experiencing with my van. With in 2 days he diagnosed and replaced the fuel pump relay and the problem was gone. I have driven to California and back and all over Colorado, no problems occurred . Thank you all I now have a safe and reliable vehicle thanks to Stu and his amazing top of the line technicians!!!!!
I originally went here for the first time because I bought a Groupon for oil changes but now I won’t take my cars anywhere else. Stu is a business owner with upstanding character. He is honest, straight forward and cares for customers in a way I haven’t experienced from another shop. I couldn’t recommend trying these guys out more!
Excellent service and care. Provides consistent and exceptional service on my vehicle and my wifes. My mother-in-law recently brought her truck here. Not only did they go to her house and tow the vehicle in but they repaired it fully. A completely different mechanical issue occurred in the subsequent days and this outfit picked up the truck again, repaired the new problem as if it were included in the prior service work. We will always take our cars here!
This place is great. They were very up front about costs and finished the work way quicker than I thought they would. Professional, down to earth nd thoughtful. I really appreciate places like this and am so happy I found somewhere great to take my car.
I very much like the folks at Hummel. Very honest and straight forward. They replaced my radiator and gave me the best price I could find. On top of that, there was no bs involved in it. Stu, the owner, tells you how it is and how he operates. He is straight to the point and truthful. I have been back since and will be back again.
Honest and reliable shop! They provide accurate advice for the work that needs to be done and are concerned for the customer (not for just making money). They also provide shuttle service if needed. Highly recommend!!
Ive used this shop for years and I trust them no questions asked. Stew is awesome. So helpful and honest about what needs to be done, and what can wait. I definitely recommend these guys and gals!
TL;DR: Highly recommended by a grateful customer.Visiting Lakewood briefly for Thanksgiving 2018, we were referred to Stuart at Hummels B&B by my brother Jim. Stu squeezed us into his busy schedule with one days notice and performed an L-O-F service on our 2006 Tahoe that included a thoroughgoing total-vehicle inspection, with a written report including recommendations for systems that will need attention in coming months. Accommodating, impeccably professional, and personable service -- a rare experience for travelers far from home. Many thanks to Stu!
Dont go here. Poor service, rude owner and highly over priced. Will definitely do an extra service without your consent and charge you for it. Dont believe me check the yelp reviews. I shouldve believed them
These guys are phenomenal, professionalism, customer service, quality repair, honest and price conscience to the customer.Isn’t that what we all look for?Top Notch!!!
Went to humbles and had an awesome experience they were very fast, friendly, and honest. They told me everything I needed to know about my brakes and mentioned it could be held off for a little while, then gave me an estimate that was very fair and then didn’t even charge me for taking a look at my truck. I am very pleased with the visit and I will be back the next time I have a problem.
Great experience at this shop. They take the time to work with you and look after your car well. Ran by a family guy with good morals and he always gets the job done while being communicable which is very important.I saw the Groupon comment about it taking 2 weeks to schedule an oil change and I think you should never schedule things last second. They have hundreds if not thousands of people getting this service done and it goes beyond an oil change. They are losing time and money but do a great job still- so its important to be considerate and understand that.No corners are being cut here and its a shop with great offers, great staff, a nice atmosphere, and most importantly, affordable prices!!-3rd time customer who will be coming here for all my automotive needs
Brakes roters and alignment for half of what my mechanic wanted. The owner Stu explained everything that was wrong with my car, he showed me what needed to be fixed immediately and what could wait. I called around to get prices with his bill in front of me and he literally charged half of what some of the other places were asking. Finally a mechanic I as a woman feel comfortable going to.
The guys are honest lets me know what to save money for in the future. I have referred numerous friends and coworkers all have been very pleased!
I have been going to Hummels since I moved here 4 yrs ago and couldnt be more thankful to find a more honest shop. Stu, has really helped me out with my car issues for a very good price (quoted by my step dad in NY). My car recently started acting it up, brought it right in and told Stu what was going on. He listened to me and didnt make any assumptions of what it could be. My car wasnt showing any signs of any problem at first but Stu trust me and kept my car for 3 weeks to make sure that he found out exactly where the problem was coming from. I am so glad he did, the problem was bigger than I expected and my car was pretty much safety hazard. Stu and his team did a great job! I am now a happy driver :)
Not a fair business. I was really hoping it was they will up sell you hundreds of dollars guys dont waste your time.
Pros:1) The facility is centrally located and easily accessible from Denver downtown.2) They are pretty responsive on social platforms and3) They accept Groupons.Cons:1) Booking system: They dont have an automated/ a proper booking system. You will not get any confirmation on your bookings via invite, email or text. Please dont expect to get any reminders (email or text). You will have to remember your appointment which might be a month later. Better you note it down somewhere and hope you dont forget it :) .2) Long wait time: They have long wait time, specially when you are using a groupon. Sometimes you might have to wait for a month or more. You should not opt for this place if your car needs urgent attention/service.3) Groupon: They dont schedule Groupon appointments on weekends. Weekends are normally for VIPs. This is NOT mentioned anywhere on Groupon description. You might get a weekday appointment which might be highly inconvenient for office goers. (Note: I was told that while booking appointment.)4) Wait area: They need to improve on their wait area facility. They dont have a Wi-Fi. Kindly note that if you are planning to do some office work while your car is being serviced. (Note: The lady at front desk told me that I cant use their Wi Fi for checking emails while car is being serviced. I understand, they might deny that :))5) Customer service : I felt unwelcomed from the moment I entered their reception. I found the front desk person rude and apathetic towards customer needs and situation. Putting onus and blame on customers dont help businesses often. They lacked customer service attitude and understanding customers stand point. I hope they can put themselves in customers shoes and improve their service. (Note: I have been servicing my car for years but never seen anyone been turned away for being 15 min late, specially when he is driving 30 miles just for service. I think situation should have been dealt more professionally and politely). BTW I was NEVER told what time should I drop my car off.6) Area looked unsafe for a late pick up.I might give them benefit of doubt and one more chance before taking my business somewhere else.I dont like giving bad reviews to any business, specially when they are local.
Thus was my 3rd time here. Always pleasant and honest.
When I went to Hummels I talked to the owner and he asked what the symptoms of my car were. I told him, and he immediately stated that it was likely for my make and model of my car, that the repairs for the symptoms it was having would not be worth the car. He didnt try to charge me for a diagnostic first, or try to sell me on anything. I told him I wanted to get it checked out anyways and have that diagnostic run. I get a call the next morning and he tells me that my car had a safety issue: that the bottom of the car was so thoroughly rusted that, the previous issue aside, the repairs for that problem were again not worth the car. When I picked it up, he didnt charge me for the diagnostic, because he didnt have to do much to find that out about the car.Its rare to find an honest mechanic. Will be bringing my future cars there. Also, he offers complimentary shuttle service for customers. If there is a negative review on here, its more likely because of customers personal problems, and little to do with the place.
My sister recommended this place after they fixed a problem she had for years with her Toyota Avalon. The folks there went above and beyond my expectations, the issue was fully explained and I was informed through the entire process. I will absolutely trust this shop in the future!
I came by this shop driving Lyft. They offer customers complimentary rides and they said good things. I had a reoccurring problem with my air conditioning and he fixed it. A week later, it stoped working again. He was kind enough to swap out the blower motor and parts free of charge. This is a great shop, very trustworthy people. Thanks Stu!
Excellent customer service. Owner is honest and upfront. This shop will not try to get you to purchase anything that is not necessary. Fair pricing on parts and labor.
Hummel’s inspected a used vehicle we were considering purchasing. They saved us a long trip, a lot of time, and ultimately a lot of money I’m sure. You will not find a more honest and friendly auto repair shop anywhere, and I mean anywhere. If you want someone you can trust working on your vehicle this is the place.
DONT GO HERE!!! This guy is a pos came here to have oil changed and told them not to do inspection they did anyways and broke my wheel lock that was last week. The set of locks he replaced them with were some off brand garbage that no other shop has the part to remove. And now is refusing service on my vehicle. Worst mechanic ever dont go here he will rob you tell u your getting good work and parts for garbage DO NOT GO HERE.
The polar opposite of your typical man behind the curtain auto repair shop - Stu (owner) is keen to educate his customers on every decision that he makes whilst repairing your car, but more importantly WHY. Best experience that Ive ever had with an auto repair business - staff is not only extremely knowledgeable but notably friendly and fun.
Amazing costumer service. They were very helpful and made me feel like a priority.
Today is a day to say thank you Stu. Thank you so much for helping us navigate BMW and pushing for the work that needed to be done to be covered under warrantee. My fiancee and I went to BMW and they said our car needed $9500 worth of work that would not be covered under warrantee. Stu called them and called them and pushed for us. He finally finally got them to either stop lying or realize the real issue with the car and they fixed the car under warrantee.Stu is a gem and the most honest mechanic in Denver. Thank you for saving us so much money. From here on out, I will never take my cars anywhere else. Highly, highly recommend.
I didnt know there were businesses like this any more. Put customer over $$. Took my 2002 Honda CRV in for a clutch problem. Turned out it was not worth fixing as this car had 250,000 mi. and had been totaled in the hail storm. Stu didnt charge me anything for disassembling and then reassembling my car to assess the problem. AND, they paid for my roundtrip on Uber so I could leave my car.. This was my first visit but now, I am a customer for life!
We have been taking both of our cars to Hummels B&B for the last few years. They have always been awesome! They will go above and beyond to give you the best service possible. If you are looking a shop with a neighborhood feel that is extremely knowledgable, honest and does great work go check them out! W.R
Found a coupon on living social. Stuart was easy to talk to and very professional. I will definitely return for future services!
Fixed my car and even took it to GM to get a warranty repair at no cost. Excellent service and Stu explained everything so I knew exactly what was going on with my car