From my first visit to completion of service on my Specialized Allez the team at Davids World Cycle led by Cameron was friendly and knowledgeable. A friend of mine recommended that I bring my bike to Davids and the experience did not disappoint. Thank you Cameron and the other very nice employee who I didnt catch her name. Cheers!
Cameron was very helpful and polite. Was glad you had the tire size I needed in stock as I was headed out of state to ride the Blue Ridge Parkway.I left some cards and info with him about the fundraising bike ride I organize in Arcadia FL in February. I will be filling out the online donation request for my event soon, hope to hear back from you.
Challenged by a neighbor to buy a bike and join her riding, I found Davids World Cycle in Lakeland to have a great variety of bicycles to choose from. I was immediately met upon entering their store and explained that I had not been on a bike in about 40 years but was hoping to find something that could get me started riding again.I had already looked at a few designs online (cruiser, hybrid, comfort) and was leaning towards the cruiser. Though they didnt have an assembled one on hand, the employee assured me that they would be able to have it ready for pickup within 2-3 days. Sure enough, (and right on schedule) I received a call 2 days later and was able to pick it up the following day.The employee asked if there were any other accessories that I was interested in, which I was, and helped me choose the correct flat pack and tube for my bike. He also explained their Flat Free Program which I also enrolled in.I was out riding the following morning and have been out a couple times since with plans to get out at least 3-4 times a week.My experience at Davids World Cycle could not have been better. No pushy salesperson pushing unwanted bells and whistles. I easily give them 5 stars!!If youre looking to get into cycling, drop in their store...
Great service. We had placed an order online. When we arrived everything was ready and assembled. They greeted us quickly and got right to assisting us. We were very glad we shopped local - we got the same price as we would have to have the item shipped to our home but instead of a box of packaging and parts we got a fully assembled bike rake installed on our vehicle quickly and with friendly service. Thrilled.
Very helpful and knowledgeable service - parts supply is excellent, cheaper and more available than internet sources
The staffs are very informative and know their bikes very well. Next week I will back and buy the suitable bike for me!
The staff are super helpful and friendly. Great job guys helping me with my new bike.
First, I enjoy how I cannot change this score to anything less then a 9. When in reality this store/Davids world in general is probably the worst bike store I have visited. Secondly, I had been looking for a bike for 3 months since most places were out of stoke. They took my information and told me they would call me when a bikes came in. Walked in one day after they had just gotten a bunch of bikes in and they told me they had all been sold already. The gentleman in front of me bought the last bike they had. Okay, fine snooze you loss, but do not tell a customer you are going to do something when you are not. I had purchased a bike in the Clearwater store and was told I could take it to any Davids World to get repairs or adjustment. After a long day of trail riding took it to the store a long with my girlfriends bike and told them the chain kept popping off and tires needed to be re-balanced. The store own and the tech working on the bike were making comments which were hard to hear, but after a few seconds of looking at the bike, the tech stated, You need to buy a new sprocket and gear system on a bike that was two weeks old brand new from the store. Stated, not my problem should have bough a better bike. I will never go to a Davids World Cycle again and hopefully this information will help you in your search of a bike.
I visited this store on 04/26/21 at about 3 pm and was totally ignored. An employee passed me going out the door as I came in and I noticed another employee behind the counter talking to a customer. I browsed while he was busy and the other employee came back into the store, passed by me again and went to the back. He said nothing either time he passed me. When the customer left the counter, that employee didnt even acknowledge I was standing there, then he went toward the back behind a wall where they build bikes and repair them I guess. Another different employee came from the back and came to the register counter looking for something and I was standing right there where the display of puncture fixes are in front of the counter on the left wall. He turned and went to the back again and he also said nothing to me. I was looking right at him and he didnt even look my way. During this time there were no other customers in the store; I was the only customer there since that previous customer had left some minutes prior.A few minutes later, a couple entered the store (theres a bell that rings when the door opens) and one of the employees looked from around the back wall, came out and proceeded to pass right by me and went to assist them. I was still standing at or near the counter and of the 5 times I counted either being in front of or passed by an employee, none of them spoke to me. I was in the store 8 1/2 minutes and no one said a word to me. I hope the owner looks at the security camera footage to see that I was completely ignored by every employee that was there (I was wearing a black T-shirt and black cap). I dont get it. They have bikes that sell for thousands and no one bothered to even say hello to me. I left and went down the street to Schwinn, where I was treated as a valued customer from the instant I walked in. I would not recommend Davids to anyone.
Chris was amazing to work with and recommended the perfect saddle and I couldnt beat the price. Im definitely a customer from now on.
Everyone I spoke to was excellent, the work performed on the bike made a world of difference. I haven’t rode a bike or worked on one in over 15 years, I’m glad I went to David’s in Lakeland.
Chris was outstanding helping explain different E bikes and helping us make correct selection, then stayed late to help set up carrier, test ride and help with correct accessories. this was Lakeland, Fl store
I went in for two simple requests, a valve adapter and I also asked to purchase tape end plugs for the ones I lost on my bike handlebar. They went beyond my expectations and gave me the plugs at no cost. Not that those items are expensive any way but the gesture and attitude as well as his actions were a pleasant unexpected surprise.I will recommend the store, if I being a total stranger was treated that way, thats more than just a one off......it must be they way things go at that location!!No big deal but well played!!
Excellent serviceGreat selection on bikes and accessoriesThe young man took care of me while theres a 4 day waiting list. Returning later when the brakes arrive
Chris and the gang always take good care of our bikes. Even with a shortage of parts availability due to supply chain issues, when my replacement part finally came in the guys had my Superfly fixed quickly. Ive never had issues with any repairs at Davids. Havent been able to say that about other bike shops in Lakeland.
My husband and I purchased two bikes last year amid the COVID outbreak. Because of the demand for bikes, a girls bike was not available so we purchased two boys bikes, which was fine at the time. However, within a week of our purchase, I experienced severe back pain, in no way associated with only riding the bike a couple times. I had surgery, months of recuperation and physical therapy and am just now getting back to bike riding. The boys bike was harder for me to get on and off and I was afraid of injuring myself. We went into Davids World Cycle and were able to trade my bike for a girls bike. They were so kind and understanding and I am so grateful for their exceptional service and customer care we received. They took such good care of me and I love my bike and feel so much safer. Thank you Davids World Cycle! I would highly recommend them if you are in need of bicycles for your family.
I called looking for an item that was out of stock on a bike manufacturers website and it was waiting for me at the counter when I got there. Friendly, fast and efficient service. From beginner to expert, they’ve got you covered.
What a wonderful experience at this store. This location was the only store in Florida with an in-stock Trek Verve 2 Electric Lowstep bike. We rushed over from St. Pete to Lakeland to buy it before someone else did. We arrived after the store closed at 7pm. There was Chris, waiting for us and keeping the store open for us. Everything was ready to go and he took a good 15 minutes going over the bike with us. By the time we finished up buying some additional items and paying for everything it was nearly 8pm. I assumed Chris was the owner. Much to my surprise he told me he wasnt. He helped adjust our bike rack and provided a missing strap for our rack free of charge. In our rush to leave we forgot to take the new helmet we paid for. I called Chris the next day and he said he would ship it to me in St. Pete via UPS free of charge. What a great guy and what a great business. This company went above and beyond for us!
The staff was very friendly, helpful and knowledgeable. I didn’t feel any high pressure to make a purchase. They had a pretty good selection considering the bike shortage that we are currently experiencing. I like the fact that you can search their inventory before actually going to the store. That’s an added plus so you don’t waste your time driving around. I was able to purchase the bike I intended to plus some added extras.
Helpful and knowledgeable. Nice place to get a bike.
I had to drive from Orlando to get specific bike I wanted to this store. As soon as I walked, they were very helpful with what I needed as far as any additional items I needed. Very patient. Also wanted to make sure my bike fit me perfectly before I left the store and make all the adjustments. They even also helped me load up the bike in my car.
We had been here once before and had a great experience. Our stroller tire was flat and they quickly repaired it and were reasonably priced. However, today was different. We went in with the exact same problem, a flat stroller tire, and were charged $28. The cost of the tire repair was $8 and a labor fee of $20 was added for the three minutes of time it took him to fix it. This is absolutely absurd. We paid it, but we will never return.
I purchased a good bike at a fair price and most importantly I am gettingexcellent after sale SERVICE !
These guys were awesome to work with. They had all the parts I needed readily on hand, installed them quickly, and charged a very reasonable price for everything I got. Super happy with my experience here.
Best. Service. Ever. The guys at the shop were super helpful and cool. They knew lots about the mountain bike lines offered and their components. They even had some great insights into the local mountain bike trails and were quick to offer suggestions that helped me get excited to purchase my new bike.
I just moved to FL from the PNW where MTB is very popular. I am use to honesty, knowledge, and fair pricing. Davids World did not meet any of those qualities. Not only was I disappointed with the lack of knowledge, customer service, and steep prices, one of the bike mechanics attempted to steal my tires. My husband called them out on it and watched the employee walk to his car to retrieve them. What an absolute disappointment.
Just want to say Cam was a great associate, very helpful, polite and he went out of his way to explain everything about the new bike to my wife and myself great experience . I haven’t received the bike yet it’s being built now will send in feedback once I get it . Guy and Bev Larose
Employees were very helpful.
Andrew was timely in putting my bike together and made sure I had some basic know-how before I left the shop. Im actually bummed that I live so far away because I would love to have this staff as my regular staff. But alas, Lakeland is lucky to have this spot and the great staff within. Thanks Andrew!
Well train employees, amazing customer service, I hope to keep bringing my business to David’s for a long time
Davids World Cycle in Lakeland Florida is one of the best bike shops around. Its all about the staff between Andrew, Cole and Chris u will have all the knowledge and advice u can dream of and the service is unprecedented. I have personally bought a few bikes from them and have been satisfied on every purchase and love their attention to detail and how they stick by there products. If u need a bike, bike accessories or just a tune up Davids is the place for you.
Great staff, fair pricing, knowledgeable. Enjoyed working with them.
I was at Play it Again Sports looking for a good used bike but they were sold out of them. When I walked outside to get into my car I noticed David’s World cycle next-door. So I went into look around and was greeted by a gentleman named Andrew. I am not a professional bike rider or a weekend warrior just an average guy trying to get some exercise. Im not a guy that would spend thousands of dollars for a bike either. This is probably the most I ever paid for a bike. ($730.23) Andrew took the time to explain the advantages of purchasing this type of bike. He asked a lot of questions about how I was going to use the bike and made suggestions of things that I may need. Andrew and David’s World Cycle have got a customer for life and they earned it. you could probably buy a cheaper bike but I don’t believe you could buy a better bike or a better experience of purchasing a bike for the price I paid.Joel
So live in Winter Haven so you ladies dont have to get a girl bike .hehe BMX with some adjustments is a better work out and so much more fun... A good dj and a safe parking lot..all u need 😍
Reasonable prices and great service! Have been a customer since 2009!
I went in thinking I might need a new rim rather than upselling me they simply fixed my room in less than 5 minutes. And offered the service for free being that there was just one loose spoke. I had to buy something for that great service so I just picked up a couple tubes still they were very grateful and very helpful. Out of all the bike shops in Lakeland Id recommend stopping here first.
Decent amount of cruiser and geared bikes. They also carry Parker brand bmx bikes. If you need a tune up, thats the place to.
The Saturday crew it top notch with super class customer service. I can not speak highly enough of them. Ton of knowledge, and went the extra mile for me. I drove an hour and half from Sarasota to go there, and bought my dream bike. Thank you fellas, I will be back.
I would give 10 stars if possible.Store is very nice and has plenty of inventory.This was one of the best retail experiences I ever had.Wonderful staff shines with knowledge, motivation, and goes above and beyond to serve your needs.Thanks guys for making this the most pleasant experience.
Andrew was extremely helpful. Had to drive from Apollo Beach to Lakeland to find the exact bike I wanted. Everyone else in the store was great too. Will definitely be back
Went out of their way to accommodate me - thanx!
Great selection of bikes and very easy to deal with.
I purchased a Verve 3 ebike from Daves in Lakeland Florida. I ordered the bike over the phone. When I arrived to pick it up it was ready to go. Customer service was great. Despite the supply delay due to Covid this store had a nice supply of bikes on hand.
They are a great bunch of people. I have bought my second bike from Davids World Cycle. They take their time and explain all about bikes and answer any questions you may have. Ive had them work on bikes and have never had any issues. Currently, stock is low but they have many stores. I really like Trek bikes. They are quality bikes, maybe not too of the line, but they are well worth the money.
Dropped my bike off yesterday for a gear adjustment and told them I didnt need it until tomorrow and they said ok. I rode my other bike up to Davids today to have it serviced and to pick up my first bike, but they now informed me it would be 1 week to adjust the gears on my first bike. They only had two people working yesterday and only one today and it was steady both days. If you are that backed up and busy, couldnt you schedule more people or worst case, hire more? You could also tell the gentleman working today was frustrated, by the lack of help. This is not typical of Davids!
Very nice selection of quality bikes. Friendly & knowledgeable staff. I would have posted 5 stars however 4 of my online orders were cancelled. Why give the consumer the option to pickup the bike at a preferred location and then cancel the order because you dont want to ship it there. I ended up driving close to 4 hours round trip to pickup the 5th online order. I was willing to travel for the previous orders. This was no fault of the staff at Lakeland.
We Just bought new Trek Verve 2s, and we couldn’t be happier. Thanks to Andrew and Maddi for working with us to get the perfect fit! The people at David’s World Cycle are always so helpful. Not long ago Chris worked tirelessly to resolve a squeak in our fenders. We love this store and the people who work there!
Customer service at this location is amazing. Staff is helpful and knowledgeable
Not going to lie, the service here was some of the best I have ever seen. There was one working named Parker Harrell who seemed to know a lot about bikes and was able to help me with all of my biker needs. The prices there are perfectly priced and I would recommend this store to everyone. The only reason I am writing this review is because of the employee Parker. He was very helpful.
The employees at David’s World Cycle are always helpful and courteous. I enjoy getting notifications via email/phone when items have arrived. TREK ownership has been a pleasure.
Great service and the new tires I needed for my bike were in stock and very affordable. This was a positive experience and I try to shop local.
The customer service was top notch. Everyone there, especially Andrew and Chris takes their time explaining and helping with any questions you have. The team is patient and very kind!! Bikes are so fun, bought one day and was out riding the next. Good quality so far!
Man! I was a little skeptical because I know its a local bike shop and I did not have an appointment. I made a huge mistake with constructing my daughters bike.. I thought I was going to have to send it back to the manufacturer. Chris and ( I forgot the other young ladys name) were amazing. They helped me fix the problem and went above and beyond to make sure the bike was safe for my daughter. I cannot thank them enough and my daughter got to ride her bike today. She was so excited. Thank you. Thank you. Thank you!
They were extremely professional, fun and friendly.
Always able to get what bike related things here. Staff is knowledgeable and offer help and advice. I will continue to buy all things bike related here.
The service I received was great! My Jamis is like a brand new bike! Andrew kept in contact with me and the team serviced it with great quality!
Chris did not sell a bike, he made a customer for Davids Cycle World for life.Friendly, knowledgeable, and interested in making a customer and not just a sale. Chris was not only professional, but willing to take time to explain subtle nuances that made the purchasing, and so far, the riding experience so much better.I came in a novice, not having ridden for the last 40 plus years. In a very short time Chris was able to explain fully what was best suited for my outdoor needs.Chris did not try to over sell or under sell, rather he took time to get to know me and my needs and goals. He then showed me various products that would suit my riding needs. When I had decided on a purchase, he took time to personalize the seat, handlebars, and height for me.
Yes, I do recommend Davids world cycle because they know a lot of info on trek bikes. Matt at the FL 19 highway place provided a lot of info and helped locate the bike I wanted and did a spectacular job doing it.
Always a 5 star experience! I have brought my bike to them the last two years to have it ready for Triathlon season. It ran flawlessly all of last triathlon season. I brought it in again this year for a checkup and some new parts. They even got it back to me two days earlier than I asked for it. Thanks again for the great experience!
Staff is amazing, very knowledgeable, very helpful and patient. They treat you like family. Highly recommend going and talking to Andrew or Chris.
Absolutely the best service Ive ever had while purchasing a bike. Very attentive and knowledgeable! Even went out for a test ride with me while I was trying the bike out in case I had any issues or questions!!
I love this store. Chris was awesome! He helped me pick out the right fork for my old bike, helping me to have a nicer ride with absolutely no pressure at all to buy new, which I appreciated very much as I have 2 kids in college right now.This will be my home store and I will be spending my money here instead of the other shops!
My husband bought my mini electric bike to David’s for repairs. Was told I needed a new tire so we ordered one and brought it up to them. Took I think close to 2 weeks before I got it back. Tried to ride it but it wouldn’t move. The battery was not dead yet but it didn’t work. So we contacted Swagtron who made the bike. We sent it back to them. It’s been looked at and repaired thankfully but it turns out David’s World Cycle put the rear wheel on way too tight cut wires to my motor and throttle stopped the screws holding in the wheel.were stripped.was told they knew how to fix bikes Evan mine but all they ended up doing was breaking it. They sell battery powered bikes so I assume they fix them if they break isn’t that what everyone else would think? Do me a favor David’s try not to break anyone else’s bikes and retrain your employee’s.
Very good people to deal with
Great place to get your bike fixed they took care of my problem and I was back on the road.
He walked us through how to set our lock for the bike. Very personable and service was quick. I will return with any other bike issues.
For years I have purchased my bicycles through Chris and Davids World Cycle and never has he ever disappointed me concerning the quality of customer service provided. At this stage of life its loyalty for me and I cant imagine every purchasing any of my cycles from anyone else. Thank you for the years of experience, quality and respect you have shown me through the years. Looking forward to many more! Good day sir!
I was blown away at the nice and fast customer service. As soon as I brought my bike in for service they got right on it. It was done in about a hour.I thought it would cost me a bunch of money but the price to repair my bike was cheaper than I thought.Really fair prices for repair.This was my first time in there, and they were very knowledgeable.Great Bike Shop. Keep up the great work.
Twice I have gone in for simple info, being a novice rider I have simple questions, sorry we all don’t speak cycling laungage and have to attempt to discribe what we are looking for. The same two times I’ve been in other Adults ready to spend money on pricey bikes are are met with condescending replys. If I was the owner I would be so mad at the money they have caused.
Staff was very helpful and knowledgeable.Highly recommend for both purchase and service.
What can I say about this experience except that it was THE BEST purchase Ive made BECAUSE of such excellent customer service.When spending $1000 dollars you want to feel like the business appreciates you. Not only that, the level of service, greet, selection, explanation, setup of my bike, explanation of accessories, demonstration of how to ride, EVERYTHING was spot on. The salesman (Derrick?) really sold me on the value and excitement of owning a road bike and his patience with me (and my son) makes this THE BEST bike purchase Ive every experienced.
Friendly service, but they couldnt resolve my the issue with my bike and didnt told before hand.
Being a senior in my last year of my 60’s my budget is tight. They were very helpful and made my day when cost was what I was quoted over the phone.
Great and very friendly staff. Awesome service 👍👍
I visited your store 3 separate times and all those times I was helped by Andrew. He was not only knowledgeable but patient with all my first time bike purchase inquiries. When making a big purchase one never wants to feel snide or rushed. He exuded customer service all while enduring a pandemic and a line of awaiting customers. I am now the proud owner of a Dual 3 Trek.
I searched for BMX Shops. This shop was in the search. They have ZERO BMX bikes.This was a waste of my time to travel to their shop. I am disappointed.
I love this place and the products. The shop itself has an amazing layout, always clean, nice upgrades by Chris, pretty handy. Andrew, Derek and Parker too, great mechanics with solid sales skills.The whole place has charisma that make so easy for you to want to hang out all day.
Updated: I had an unpleasant initial experience but they did all that they could to resolve the issue. Online you advertise one price for a jersey. $59.99, well when I show up to purchase the exact same jersey in the shop it rang up at $89.99. I don’t plan on shopping here again.Sadly, this has something to do with a computer issue that is out of their control.After being reached out to by this company they ensured that my unfortunate experience was turned into a better one by correcting the issue and ensuring that it was not a common practice.I would recommend this place.
I have purchased three bikes from Davids World Cycle and every experience has been a pleasure. i have shopped several of their locations and every location has gone out of there way to make sure I purchase the best bike for me - even if that means the sale goes to another Davids World location. I highly recommend Davids World Cycle for your next bike!
Purchasing my bike from David’s World Cycle was an awesome experience! They helped me and were honest about what I needed and didn’t need for my bike. They made me feel comfortable. I’d give them 10 stars if they’d let me! ❤️❤️❤️This place!
Great experience. Bought my bike over the phone and picked up next day. Great service.
Called before I went. Do you have a chain breaker tool for a 35 chain. Why, yes we do. Are you sure it will work on a 35 chain. Yells to someone in background. Responds: yes it will work. I get there and ask for chain breaker tool and smart ### working on a bike says this is a bike shop - we dont have anything like that. I say, Well I guess thats why I called ahead to be sure. Smart ### says, have a nice day. This is the reason people shop on Ebay and Amazon. Try to support a local business and get a smart ###.
Great staff, great prices, very organized location! Thank you!
Friendly, fast service.
Courteous staff, prompt service and excellent work. I would return to DWC next time I need my bikes serviced. Prices were competitive.
Very nice and helpful staff.
The young skinny guy in the shop is always so nice and helpful. Even when it’s busy he still takes his time to answer questions
I went to them for a wheel and paddle swapping. They took care of them and they are very nice people. Andrew was very good and polite person. I will recommend everyone to come here and check out the store. Highly recommendedThank you so much
Outstanding bike shop! This location in Lakeland goes the extra mile! Even though we have a Davids World Cycle 5 minutes from our house...we go the distance to Lakeland for their awesome customer service! Their knowledge and willing to assist the customer is incredible! They want one thing... for your complete satisfaction and to get you out riding. Our sales rep Andrew was so helpful and efficient every step of the way!!!! He accommodated our bicycle needs...so worth the drive to Lakeland! The shop near our house doesnt have near the bikes on display/available that Lakeland does!!! Bikes sell when you can see them and get the right fit and feel! Chris also was so helpful to us and made our purchase hassle free! If you want a great bike purchase experience... go to Lakeland! You will be happy you did!
In the middle of the COVID crisis, I still was able to easily find & purchase a new bike to meet my needs. Great service by all the staff!
Great Bike Shop and Employees. They are always on top of things and get my bike back to me very quickly as they know I ride seven days a week. Would not trust any other bike shop like I do Davids World Cycle!
Highly recommend the Lakeland location due to store size and accessibility. Love the service and knowledgeable friendly staff.
Knowledgeable crew, Highly recommended.
We had a great experience here. We met with Chris who helped us out. We told him we were total newbies and he helped us choose a bike that really fit our needs. He let us test out a couple of them around the store and were really satisfied with the service provided. He also delivered our bikes to our home since we still dont have a rack for them. Really happy with our purchase and would highly recommend.
Fresh thinking, great service will pack a bike for shipping without hesitation. Asset to the community for products and services. Easy access parking lot and well lit shop full of natural light. Positive attitude on various questions and approach to custom solutions.
Jeff and the rest of the crew are great! Bought my first one there 8 mos ago and they have kept in great shape, always eager to help when I stop by for a tune up. Ready for an upgrade, Jeff answered all my questions, had some great advice, and got me the bike I wanted. Then ... Chris there got it in the next day! (Was supposed to be a week / special order). I tell everybody to see Jeff at Daves! You should too!
Hands down the best customer service and products in the business. These guys are open, honest and truly care about your experience with their bikes. Every employee that works there is helpful and cares about getting you into the right bike. I bought a bike that didnt work out for me and without hesitation, they returned it and got me into a bike that works. Thank you for being straight forward and also for providing great customer service and support.
Used this shop several times for service, parts and repair. Chris and his crew are great to work with and be around. Professional and courteous. Solid work and a decent turnaround for service.
Andrew at the Lakeland store did a fantastic job on my bike tuneup. He was very professional throughout, and was able to fix a nagging problem with my front derailleur shifter that the previous tech declined to attempt. He even followed up with a thank you note, the first time Ive received one of those!