We hired Lake Worth Pinch A Penny to install an automation system for our pool and spa and to repair/replace the pool and spa lights. Dan was our point of contact, and I can’t say enough about how helpful he was. When their technicians discovered that the old wire for the spa light was stuck in the conduit, Dan researched and found a solution that didn’t cost us anything extra. Other pool repair companies I called told me it was a common problem that could cost thousands of dollars to fix. Later, when an old seal cracked and sprung a leak, Dan promptly stopped by to fix it free of charge. You can count on the honestly, integrity, responsiveness, and expertise of this team.
I just want to share my appreciation for the service Ive received since using Pinch a Penny in Lake Worth. Never having owned a pool before, I had several concerns and questions with owning a pool. All my concerns were addressed with the great attitude and service that has been provided me. I want to highly commend the professionalism, hard work ethic, and integrity of Gilbert who has been servicing our pool. It is comforting to know that he is but a phone call away. His courtesy and professionalism is to be commended Thank you for employing individuals such as Gilbert!Vince and Kim Mintus7038 Peninsula CourtLake Worth
I recently purchased a Hayward pool vac from Pinch a Penny in Lake Worth FL. When I got home and tried numerous times to set up the vac I was unable to successfully. I called the Lake Worth location and within an hour they sent out there Pool tech Gilbert to assist me. Before arriving Gilbert called me to let me know he was on his way and when he got here he walked me thru the set up process and in no time it was working. Gilbert was patient and took his time to ensure my wife and I were aware of the set up process. The service we received was outstanding
I love this store. They are great! Kevin is so helpful and resourceful. Great place would recommend them to everyone.
Been going there since 2008 they make you feel like family. just had a new pool pump installed by Gilbert did a fantastic job. would never go anywhere else
We switched to Pinch a Penny Pool Service recently. Wow! Our pool has never looked so good. We would recommend to anyone looking for a new pool service company. Thank you for your service!
Love this place and the staff. Every time I’ve gone in with a problem they have been able to figure it out and advise me correctly. Super knowledgeable Techs. My pool has never looked better!
Kevin is knowledgeable and helpful. Always has a smile on his face. I went to several different pool stores to maintain my pool. Pinch a penny is the best. Kevin and all of the employees are great
Kevin is very knowledgeable and helpful he understands the customers needs
Love this place, specially that its almost door to door with little Caesar pizza and you can pick up a pizza on your way. Was shopping there for last two years, spend probably more then $2000 during this period (filter doom, filters, pool robot and weekly chemicals). So far so good, nice friendly staff, OK prices. BUT one day, well today, my new filter ($96.66) that I purchased month a go, appear to have a giant crack, basically blow up in the doom. Well took it to my friendly people in the store..... Boom I got 10% on the replacement filter. With all the respect dear people if you not responsible for equipment you sale, why would I trust you with other services you provide, specially with chemicals. Its a disgrace, bad service, and you lost a very loyal customer.
So glad I switched to their pool service. Fair prices, never missed a week and the pool is always sparkling!! Always very knowledgeable and helpful with any pool issues! Great customer service 🤗
Wow is all I can sayWe had a disaster in our pool after a deck renovation and this team came out even during all this rain and go us up and running. It is a great store to go to for fabulous service and products.This is our team going forward with our pool and spa, cheers
Great place! Always clean and organized, the staff is very knowledgeable and friendly. Highly recommend!
Sarah was very knowledgeable and helpful when we were considering purchasing a new pool pump.
I have always had excellent customer service when I am at this store!Dan has helped me on several occasions to include how to get rid ofa dark spot on the bottom of my pool. At first, I thought his suggestion was a little different, however it worked exactly as he said it would! I will continue my patronage to Pinch a Penny! Many thanks!
Excellent service prices not always the best on parts
Terrible customer service
Never saw worse customer service in my life. Our pool is completely green under thier services. Waiting for a week now for them to show up and service the pool, they excuse that situation in the most ridiculous way. would not recommend on these guys to no one.
The Family that owns this Location are very nice, however some of their employees could use some work in Customer Service.I was there to purchase a new Pump & Filter System. July 19th, 2017. It was 9:15 am, just as they opened and I had asked the Man if by Baby Girl could use their Restroom.He said no, they dont have a Bathroom.I said, Im about to spend close to $1000, my Baby Girl cant use the restroom?He said, No.Thank God the Salon a few doors down allowed a 2 year old to use their restroom so she wouldnt piss Herself.Thanks again for such great Customer Service
Each and every time I need something these folks go above and beyond. Recently had a problem with some equipment and I was entirely sure that I needed a service call but they covered all other possibilities and avoided the need. They have my business for life.
My experience with this location has been mixed over the years but overall I will give them an A for effort.
Very nice people. Always help me carry out my chlorine.
In the five years Ive been going there, Ive received great service from this establishment, and everyone that has worked there!
Good costumer service always willing to help
Awsome service and great people.
Matched price on t-cell. Good service.
Nice and friendly Place friendly people very helpful
If I could give this business zero Stars I would. I received an advertisement in the mail for a pool cleaner specific specified at 199. When I walked in one of the employees told me that it was 199 and then I would receive a $50 rebate card. When I went to check out I was told that I was misinformed and it was actually 250.
They are very good people very very good
Worst store I bought a pool cooler Hayward and a pool pump pump bad after year sent someone out said pump bad then sent someone else who said was out of area sent next one nobody called back call pinch a penny the OWNER was very rude I just want pump fix and you have to jump through hoops to get anything all smiles when there selling you heaters and pumps
The manager is so rude
The place to go for your pool needs
Great guys!
Awesome store
Absolutely horrible
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