Trust that Eric and Barefoot will do good by you.These guys resurfaced our pool back in June 2020. Eric had great communication throughout the process and was great to work with. Our pool came out beautifully done and we couldn’t have been happier with the final result!Unfortunately 5 months after the project was completed, the pool surface appearance had lots of streaking, dark spots and a large area darker than the rest of the pool.Eric and crew came and inspected the pool and worked side by side with manufacturers to diagnose and treat the surface imperfections.Eric and Barefoot were able to come through and correct the surface blemishes by adding special chemicals to the water (yay no draining or anything of that nature)! Our pool looks amazing again!I was informed by the crew, the root cause of the blemishes was due to poor water chemistry/pH maintained by our current pool service company.Not only did these guys win me over on any future pool projects, they’re going to get me as a regular service customer as well to prevent this from happening again.Thanks, Eric and Barefoot for making my pool great again! MPGA!

I seriously question the high ratings and reviews for this company. They are an operational mess and so is my pool. Actually admitting their cleaner (new person just about every time) was in/out in 10 minutes because that’s all they have time for.

Im very happy with the service you are a very professional service, and the quality of service is great . Thank you .

Carter is the best service adviser ever. walk me through my issue and was able to save me $$$$$$$$. Highly recommend

Nothing but great things to say about these guys. Recently bought a house and was losing about an inch of water in the pool daily. I called several companies locally, but Im glad I went with them. Always answered the phone (no automated call system) and was able to talk to someone whenever I had a question. They were able to come out and repair a cracked skimmer line within a few days of my initial call, on the weekend none the less. Troubleshooted and located the issue quickly. Repaired the line, tested it, and fixed the area that was dug out back to its original condition. Even went above and beyond as to test and fix my pool light, replace and reconfigure a few bad valves to improve efficiency and ease of use, and showed me a few tips to optimize my pool system. Matt was the technician that did the work, very friendly, knowledgeable and professional and would highly recommend him and barefoot pools to anyone. Thanks again.

HIGHLY RECCOMEND!!!! I was skeptical about finding a reliable pool company that was trustworthy until I met these guys! I called last minute on a Saturday and someone was at my home 2 hours after. Reasonably priced, consistent, honest and do such a great job every time. They are the most professional, kind people all around.

Pricey, but value is very good: customer service, responsive attitude and quality of work was what I wanted to corrections and hardware upgrades. Whole staff has been delightful. Tony, Matt, and especially Dave are efficient and courteous. Highly recommended company.

Within 5 days, my pool was drained, prepped, sealed, poured finish and filling. I would highly recommend Barefoot Pools for re-finishing your pool! Besides furnishing pool supplies, free water testing they offer the best customer service and follow through! Love my new pool!! Thank you!

Barefoot Pools will always be my go to pool store. I have had them come fix various issues as well as doing free water testing so i can do my own chemicals. Everyone there is knowledgeable and friendly. Out of 70+ reviews and only 5-6 are bad. I can tell you by my first hand experience, those were not usual cases and probably have very reasonable explanations. 10/10 recommend to everyone who has a pool.

They are always incredibly helpful in store, but also on service calls. Did am amazing job putting in a completely new pool filtering system for me, when the original pool installer did a shoddy job. Highly recommend them! Reasonably priced, honest, and excellent results.

Great place to get any thing you need for pools

Good people. Very helpful.

I will never used this pool company never again. I was having a problem with my Hayward display glitching. tech card out and told me it was just the display panel and only that. I emailed Tony the owners son a few times and no respond. I even emailed him a video of the display glitching. Than I received an email from Tony telling me that it is not the display panel. I’m not a technician, however, I did my own research, ordered the part and installed it myself. Company now want to charge me $125.00 for a diagnosis Fee. I never heard heard anything from To y just and email that it will cost me $745 with part and installation. That’s when I emailed Tony back that tech is charging me for an entire Hayward automation panel not the display only. Did not hear anything back from tony. Than a couple of days go by and I get an emailed with a bill for $125.00 This is not how a business should conduct itself. I was the one who took the time to research the part I needed and install it myself as a non technician. As far as I am concerned, I should not be billed for the diagnostic service as it was incorrectly diagnosed. This is the second time I had an issue with this company. I had a similar experience with company Regarding my T-cell where company wanted to charge me $900 for a different cell . When Tech cane out he told me a whole different price on a cell. Again I did my own research and brought correct cell and installed my self . I learn my lesson not to used this company again..

Barefoot Pool is an excellent choice for all your pool needs. I am very happy with their services and quality of work.

I highly recommend Barefoot Pools. I am very satisfied with my experience with their service. My chlorine generator was not working and I requested a service call for repair. Their communication was excellent, the repair was done quickly, and I received a follow up call to make sure I was satisfied.A week later my generator was having an issue. Barefoot Pools stood behind their work and came out to check my system, fixed the situation and there was no charge. Again I received a follow up call from the owner.I feel Barefoot Pools is a very trustworthy pool company.

Professional & courteous staff. They follow through on a very timely basis & I would highly recommend them. Tony & Cameron were great! They REPAIRED my leak & had my pool up and running beautifully in a very timely basis. Thanks Barefoot Pools!

Great pool company! My technician is Paulo and he is very helpful and always courteous!

Barefoot Pools has provided outstanding weekly pool services, maintenance to our pool equipment and repairs for over ten years. They respond super fast to all of our requests. All of the employees are extremely knowledgeable and very courteous. They also have adorable dogs in their office. We highly recommend them and have referred them to many relatives and friends.

Always in and out fast. Very polite staff.

I cannot say enough good things about Barefoot Pools. I am a new pool owner and Ive had a couple issues that needed to be addressed. After calling several companies and getting the run-around, I contacted Barefoot. They always are able to accommodate my schedule and have fixed everything quickly and easily. Matt, their Technician, is the best. He is thorough, professional and explains everything that he does. I will continue to use Barefoot whenever I have any issues with my pool.

I grew up in Lantana and Barefoot pools competition what is our neighbor actually there no competition Barefoot pool is so professional Im glad we switched to them from the owner all the way down to the crew theyre awesome I had to admit David which is our technician is totally into his game he does a great job

Im so delighted I made the change to Barefoot Pools. They are truly excellent! Dustin keeps right on TOP of whatever needs to be done. The Customer Service is wonderful. Barefoot Pools are a 1-stop shop for pools. Anything your pool needs they provide! In 13 years, I have never been happier with a pool service!

Excellent service and even better food. If you are looking for authentic Mexican food, you have to eat here. This is our goto location for great Mexican food in Banner Elk.

Its tough to find companies like this! They do what they say theyre going to do and they do it on time (and with a smile!) Its obvious that barefoot is a family owned business...you can just tell in how they interact with you on the phone and in person. The appointment was easy to schedule, the Barefoot employee (Cameron) that came to fix our Hayward warranty issue was personable and made it feel like I was talking to a friend. After he was done, he let me know exactly what he did and showed me his work. Within a couple hours, a Barefoot employee called me to make sure everything was done to my satisfaction. There are many businesses in South Florida that could learn a ton from Barefoots customer-centric process. Thank you Barefoot Pools!

Had my pool resurfaced by Barefoot Pools.. Arrived on schedule, completed work and left with a clean job site. My pool is totally transformed and sparkling blue. What a great group of professionals, would recommend to all! They are now servicing my pool on a weekly basis.

Barefoot pools has been terrific in servicing my pool. They are always very professional and diligent. I would recommend them to anyone looking for a great pool servicing company.

This company is a pleasure with which to do business. They do what they say they will do; they are accommodating; they immediately rectify problems. The staff is courteous and helpful and caring. I interviewed several other companies before making my decision to use Barefoot Pools, and I am certain that I made the right choice.

Customer service is incredible. Technicians are awesome. Never wait for service, there when you need them. Best pool service in the business IMO.

I have had Barefoot Pools do several repairs/replacements for me. They are very Professional and Prompt, and reasonably priced. They go to my house when Im at work, fix my problems, and then leave the bill at my front door. It doesnt get any better than that. Paul Spencer

I contacted Hayward about my lights that are under warranty. I found out Barefoot pools was the local warranty vendor. We made an appointment and they sent out Matt. Matt went above and beyond to repair my lights. Turned out 3 lights were out, he only had 2 in stock. The very next day Matt came back with the third light and now they are working perfect.

Matt was outstanding. My salt system was not working and Matt knew exactly what the problem was and fixed it in an hour. He was on time, personable, and explained every step to help me understand how it all works. Thank you!

Understanding, wonderful phone staff and Matt is a caring and truthful service person. This pool company stands for service and excellence .This company cares about customer service. They will always be the first and only pool company to call..

Did a great job. Has a great group of employees will to go above and beyond to make your job first rate.

If your looking for EXCELLENTquality pool work this is the place to go!They are a friendly family operated pool company.I have been using them for years for pool supplys and just had them redo my entire pool and it came out absolutely beautiful way better than I ever expectedTop quality, very professional super friendly and amazing work!Want great poo workl than BAREFOOT pools is your go to for the best!I cannot THANK THEM ALL ENOUGH❣

Excellent customer service. The staff is very knowledgeable and always willing to go out of their way to help.

The Best and I say that with complete Passion. The best family oriented pool company i have ever used. They treat you like family and will come running to fix your pool anytime. They will help you whenever you need help on the phone or in person. I had a problem with my pool, catherine asked me to take pictures of the problem so i did, i brought the pictures in and she told me the problem and how to fix it. It was my jacuzzi pool pump that wasnt working and she helped me with it. She didnt try to swindle money out of me, just wanted to help. Great people, Erick his sons, the mom all great people, I moved to GA but they still help me with my pool down there. Just wanted to say me and my family thank you.

Had a Heat/ Chill pump installed by a very friendly knowledgeable service tech. This is a great Company to work with.

My husband called this place today and a few times and kept getting hung up on (by a very rude Suzanne) because of his Caribbean accent. He called back and spoke another person and they helped him but still had a nasty attitude on the call. That is NOT acceptable in a service industry where your business relies on all sorts of people from all sorts of backgrounds. A little later I called and all was okay. I do not have an accent. If you are a consumer with any sort of accent, BE WEARY OF DOING BUSINESS WITH THIS PLACE. You never know who is calling your facility and how much business they can give you (OR NOT GIVE YOU, in this case) solely based on your customer service.

The staff is friendly and amazing. I recommend visiting them, very knowledgeable.

Awesome staff and excellent service wont go anywhere else.

Great place, good prices. Friendly services

This is a Great company that seems to really care for its clients and doing things right.

I called barefoot pools because i had an emergency. My house is up for sale and we had an open house on a Saturday. That morning my pool pump wouldnt prime, so I called about 8 places and they were the only ones that even picked up (802 am on a saturday). Not only did they move their schedule around but they had a tech at my house before 9. The tech called me at 936 and had allready fixed the air leak. Both the office manager and technician were polite on the phone (I was at work the whole time). Its refreshing and rare to come across a buisness that is ran right, and barefoot pools is one of those. Recommend to everyone.

The incompetence of this company is staggering - they were hired to inspect our pool before we purchased and they failed to find multiple issues and problems which cost me thousands to fix. They refused to take responsibility & they replaced my blower with the wrong part, causing it to dangerously fly 20 ft in the air with the tech watching! then they came back twice still with the wrong part and STILL never got it working! the tech was very unprofessional as well. I have all the emails if you would like them I can pm to you.

Great and friendly service/repairs, fixed right the first time!

Only place I go. Fair prices, nice people. Nice dog, too.

Its the only place I get my chemicals.Very helpful and always have everything I need.Support you neighborhood businesses !!!!

Eric and the staff at Bare Foot were great..always responded fast to phone calls/messages, quickly addressed any questions/issues/problems I had. I would definitely recommend them highly and use them again for any pool remodeling/repair!

Asked them to come out and check for a leak, never showed up, never even called and they resurfaced my pool.

Service is great, and they are very reliable. Been using them for years

I called Barefoot Pools approximately 2 weeks ago for service for my pool which is a standard size and fully screened in. The pool needed some cleaning and chemicals which I started adding prior to calling. Two weeks and two visits later the pool was still not fit for swimming and Barefoot Pools started calling for payment (multiple times during the week). I spoke with a receptionist and a manager who said they would not come out to finish cleaning the pool until they were paid approximately 90 dollars. I explained the pool was still dirty as if no one had even looked at it let alone serviced it. Unfased, the manager told me he had put in 2 packets of supershock (about 5 dollars at Walmart) and would not put in any more work until he was paid. Exact words were I wont go out there as I havent seen one red cent. Very rude and combative. I visited the location to pay and cancel my future service and a Barefoot Manager told me to leave as my business and complaints regarding their quality of work was not worth it. Silver lining is that I spent the 90 dollars on pool equipment and am doing it myself now. Alot of homeowners use this service in my neighborhood so I may be an isolated case, but be cautious.

They could not have worked any harder finding the problem I was having and I could not have ask for more. Great service!

Our pool has never looked soo good !!!

Awesome service and customer service is even better!

Always happy to help

Best pool place in town!!

Grest Service and friendly staff

Very friendly and helpful